The Business of Customer Love
Business & Economics Podcasts
In today's hyper competitive market, building a base of loyal fans has never been more important- or more challenging. The Business of Customer Love podcast will help you to break free from costly one off, transactional relationships and start becoming a brand your customers come back to again and again. Hear from leading experts in the field of customer love on how to create more meaninful relationships with your customers so you can build your business in a more sustainable, profitable way by turning your biggest fans into an unstoppable growth driver. Hosted by Ausha. See ausha.co/privacy-policy for more information.
Location:
United Kingdom
Description:
In today's hyper competitive market, building a base of loyal fans has never been more important- or more challenging. The Business of Customer Love podcast will help you to break free from costly one off, transactional relationships and start becoming a brand your customers come back to again and again. Hear from leading experts in the field of customer love on how to create more meaninful relationships with your customers so you can build your business in a more sustainable, profitable way by turning your biggest fans into an unstoppable growth driver. Hosted by Ausha. See ausha.co/privacy-policy for more information.
Language:
English
Why Hastings Direct puts a premium on customer insights to help drive business growth with Sam Phillips-Lord
Duration:00:32:10
Why HSBC is banking on customer advocacy to drive long term, sustainable growth with Paul Richardson
Duration:00:31:51
The Business of Customer Love 50th Episode Special Edition
Duration:00:27:36
How ProCook's partnership with Mention Me has turned customer advocacy into a profitable growth channel with Angela Porter
Duration:00:26:35
How to transform your customer experience by nailing your employee experience with Jeff Dewing
Duration:00:24:39
Why Customer Advocacy needs to be a top priority when it comes to growing your business with Mark Slatin
Duration:00:24:05
How Endy Mattresses Customer Love Programme is driving dream results for the business with Erin Gray
Duration:00:38:40
The customer loyalty approaches holding your business back.. and how you can overcome them with Nate Brown
Duration:00:27:02
How Sleep Number uses advocacy data to identify and nurture their most valuable customers and drive profitable growth with Lisa Erickson
Duration:00:20:23
Taking your first steps to implementing a Customer Advocacy strategy in your business with Camille Roegiers de Silva
Duration:00:25:34
How the power of handwritten notes can transform your customer relationships with David Wachs
Duration:00:23:58
How Boubyan Bank is using advocacy to build better products and keep their customers loyal with Shorouk Ali
Duration:00:20:21
The secret psychology behind great customer experience you need to know about with Nathalie Nahai
Duration:00:22:54
Why Zing Cover's key policy is providing a premium customer experience with Rob Korzinek
Duration:00:27:46
How New Balance and PVH are utilising their customer service teams to create more superfans with Ingrid van Ruiswijk
Duration:00:20:04
Serving up great CX: What other industries can learn from the hospitality sector with Charles Ryan Minton
Duration:00:19:24
Take a Punk rock approach to your CX and create more superfans with Adrian Swinscoe
Duration:00:32:34
How leading with Customer Inspired Growth can transform your business economics with Lynn Hunsaker
Duration:00:30:28
The need for speed: Why responsiveness could be your quickest way to customer love with Jay Baer
Duration:00:25:46
Delivering exceptional customer experience at leading UK brands with Nick Macfarlane
Duration:00:32:31