Your Law Firm - Lee Rosen of Rosen Institute

From Chobe, Botswana... A tech tip about catering to client whims that don't end up helping them or your team. Some concise advice about why we don't ask for feedback, even when it's exactly what we need.

From Victoria Falls, Zimbabwe... A tech tip about leveling up your video calls, presentations, and online speaking engagements. Some concise advice about introducing change to your practice.

From Masai Mara, Kenya... A tech tip about eSignature platforms for all budgets. Some concise advice about deciding how to compensate your associates.

Enrollment for Law Firm Flywheel closes this Friday, April 26th at midnight Eastern Time. Join me inside. Your practice is chaotic because your systems aren't working. Join us for the Law Firm Flywheel inside Rosen Institute where we're systematizing your firm to reduce mistakes, improve consistency, and allow you to take a break.

From Nairobi, Kenya... A tech tip about making yourself easier to contact, and why it's not as scary as you expect. Some concise advice about why the language and words we use to discuss the people we represent has an impact on our team and our clients.

From Dubai, UAE... A tech tip about AI's impact on email triage with tools like EmailTree. Some concise advice about the scalability challenge with service businesses like law practices.

From Dubai, UAE... A tech tip about planning for events with Whobrings. Some concise advice about your first hire.

From Kuwait City, Kuwait... A tech tip about packing for upcoming travel plans. Some concise advice about long term travel while working remotely.

From Abu Simbel, Egypt... A tech tip about what to do with credentials, software, and hardware when an employee leaves. Some concise advice about whether or not you should tell your financial secrets to other team members.

From Munnar, India... A tech tip about getting robots to hand write letters for you using Handwrytten. Some concise advice about how changing the selling point of your firm from you to the systems is a big benefit in the long run.

From Kathmandu, Nepal... A tech tip about using software and hardware to assign keyboard shortcuts to a single button. Some concise advice about giving clients the prompting and space to come to the conclusion you know is best.

From Pokhara, Nepal... A tech tip about why stealing the idea of a "changelog" from software developers makes sense for nearly every system in your business. Some concise advice about why until about $1m yearly revenue, marketing is the only growth strategy worth pursuing.

From Dhaka, Bangladesh... A tech tip about creating just about any kind of graphic or layout you need with Venngage. Some concise advice about your former clients, and why more of them aren't referring to you.

From Doha, Qatar... A tech tip about why getting scammed is sometimes a matter of perspective. Some concise advice about why hiring law students for summer clerkships often isn't a great idea.

From Dusseldorf, Germany... A tech tip about using services like Finta, Tiller, SyncWith, and Coefficient to import and sync data from your other software with your spreadsheets. Some concise advice about why the benefits of a partner rarely outweigh the challenges that come along with the relationship.

From Cologne, Germany... A tech tip about automating data extraction with AirParser. Some concise advice about what to do, what not to do, and how to recover from a key employee leaving.

Today's podcast is a little bit different. I want to talk about the two most common issues I hear about when I talk to lawyers, and issues I dealt with myself. The first is not having enough clients. You know what you're doing, you're good at what you do, and you enjoy the law. But there just aren't enough clients walking through the door. The second is kind of the opposite - you have too many clients. So many that they run you ragged. You feel like you just can't get ahead. You're swamped, your team is swamped, and you feel like there's nothing left to give. The solution to both these problems is actually more clients - even in the second case. But those clients need to be better. They need to be able to understand and afford the fees you deserve. And because of that, the solution to the problem of having too few clients, or too many of the wrong clients, lies in how you're marketing your practice.

From Valencia, Spain... A tech tip about why "supplementing" your tech can sometimes be expensive and ineffective. Some concise advice about how helping before you're asked is one of the most effective ways of building trust with potential clients and referral sources.

From Valencia, Spain... A tech tip about why "supplementing" your tech can sometimes be expensive and ineffective. Some concise advice about how helping before you're asked is one of the most effective ways of building trust with potential clients and referral sources.

From Seville, Spain... A tech tip about why remembering the small details and data entry are about to be less relevant. Some concise advice about adapting to the cultural norms of the groups and meetings in which you find yourself participating.