The Fraud Boxer Podcast

"People don't understand Agentic AI at all in any way shape or form. They think they do, but they have no clue" 2025 MAG (Merchant Advisory Group) Conference was one of my favorite of all time! In this special episode Doriel joins me in person at the show to discuss what we learned during our time in San Antonio! What a great week! Enjoy a quick video at the beginning that features some of the highlights from our time there! V I D E O S T O W A T C H N E X T : What are AI Agents actually doing on your site? https://youtu.be/qAaIS_mMQHA What is Agentic AI? https://youtu.be/3w14T-pHalI What the Fraud?! (Doriel's show) on Agentic AI: Buying with an AI Agent: https://youtu.be/9exRXopNTnQ?si=Uu4_INpc7iNJ9ZK4 Agentic AI Paradox: https://youtu.be/RdabA8rHasE?si=Hk7P4E0oAQOBB3_I -------------------------------------------- Inquiries: sponsorships@fraudboxer.com

"There's no way that these are not gonna be upcharged. There is zero chance these are not gonna be marked up just like every other thing that PSPs do." In this episode, Ronan Ben-Ami from the chargeback mitigation company Justt, breaks down the latest changes to chargeback fees from Visa. The card network has introduced new fees for acquirers and shorter response deadlines, which will likely increase costs for businesses. Acquirers are now charged higher fees for longer dispute resolutions, and they're passing those costs directly to merchants. This means merchants will have less time to fight disputes and will incur more fees for delays, making it more critical than ever to have a quick and effective chargeback strategy. With these changes, the focus for merchants must shift from simply winning disputes to maximizing the Return on Investment (ROI) for each case. The new landscape requires businesses to have a deep understanding of their specific fees and to obtain their TC40 and TC15 data to properly monitor their chargeback ratios. To adapt, merchants should consider using smart decisioning tools that can automatically accept disputes that aren't worth fighting and build strong, compelling cases for those that are, helping to protect their bottom line in this new era of increased fees and shortened timelines. Links from the video: Tables for the new fees: https://justt.ai/blog/visa-chargeback-fee-changes-april-2025/#:~:text=Below%20are%20the%20main%20changes,a%20%241.00%20fee%20per%20case. VAMP Guide: https://justt.ai/guides-and-ebooks/guide-get-ready-for-vamp/ Justt Dispute Optimization: https://justt.ai/blog/justt-announces-dispute-optimization-to-help-merchants-maximize-chargeback-recovery/ V I D E O S T O W A T C H N E X T : Friendly Fraud in Crypto with Justt? https://youtu.be/GMm1lvm_FOw Justt Chargeback Report Results? https://youtu.be/e40pUzQr8x4 -------------------------------------------- "They simplified the fees for the merchant as opposed to what's happening behind the scenes and how they're being charged by the card schemes. But they're keeping themselves ROI positive, and they're making money off of the scenario." -------------------------------------------- Inquiries: sponsorships@fraudboxer.com

"Stablecoin, while very cool, is blockchain-based, which gets everyone a little crypto-y and nervous, but it's pegged right to the US dollar." Join Jacqueline and Jordan back in the Payments Corner to discuss Stablecoins and FedNow! Both forms of real-time payments, but they operate differently and are suited for different uses. The main differences are in their speed, settlement, and scope. Stablecoins, like FedNow, offer a way to move money instantly, but they are blockchain-based and pegged to a stable asset like the US dollar. This makes their value predictable and static, unlike volatile cryptocurrencies. -------------------------------------------- Inquiries: sponsorships@fraudboxer.com --------------------------------------------

Learn how to sort the good from the bad at www.specprotected.com Are AI agents and bots the same thing? 🤔 In this episode of Fraud Boxer, host Jordan Harris sits down with Nate Kharrl and Shawn Colpitts from Spec to discuss the future of online fraud and good traffic. They reveal what AI agents are, what they’re doing on your website right now, and how to tell the difference between good agents and bad bots. Learn why some agents are actually good for your business and how they're different from traditional fraud bots. Nate and Shawn share real-world examples, including an AI agent's sneaky shopping trip and how you can spot their unique behaviors. Watch now to learn why you should stop blocking all bots and how to make sure you're not turning away your next best customer.

"One of our missions is to end guest checkout on the internet." In this episode Jordan chats with well-known Founder and CEO Ryan Breslow from Bolt, about the evolution of e-commerce. Discover how Bolt pioneered one-click checkout and is now revolutionizing payments with an AI-powered "super app." Learn how this innovative platform aims to eliminate guest checkout, simplify online transactions, and bring the seamless shopping experience of Asia to the US with their new “Super App” that brings together shopping, peer-to-peer payments, loyalty programs, and even crypto and stablecoins! The future is here, let’s go! V I D E O S T O W A T C H N E X T : Our 3-Year Anniversary Video - https://podcasts.apple.com/us/podcast/the-fraud-boxer-podcast/id1631865080?i=1000715300992 You NEED to know about Agentic AI: https://podcasts.apple.com/us/podcast/the-fraud-boxer-podcast/id1631865080?i=1000713389270 -------------------------------------------- "We really invented or pioneered embedded one click... We pioneered that experience. First to market." -------------------------------------------- Inquiries: sponsorships@fraudboxer.com -------------------------------------------- #FraudBoxerPodcast #Bolt #RyanBreslow #OneClickCheckout #PaymentsPlatform #FinTech #Ecommerce #OnlineShopping #CheckoutExperience #EmbeddedPayments #SuperApp #MobileBanking #Crypto #Stablecoins #BoltAI #Palantir #Klarna #BoltCharge #BoltConnect #Checkout2.0 #IntelligentCommerce #GuestCheckout #NetworkEffect #DigitalPayments #Innovation #TechPodcast #StartupLife #BusinessGrowth #USATech #GlobalPayments #CrossBorderPayments #FinancialTechnology #AIinFinance #ConsumerTech #LoyaltyPrograms #Rewards #GenZ #Millennials #ShopOnline #DigitalEconomy #TechLeaders #PodcastHighlights #Interview #Entrepreneurship #SimplifyingPayments #FutureOfFinance #MakingMoneyEasy #NoMoreGuestCheckout #StayAheadOfTheRace #DigitalTransformation

Learn about an intelligent approach to fighting chargebacks at www.disputed.ai! This episode marks Fraud Boxer’s three-year anniversary. Doriel Abrahams is back with Jordan to discuss the challenges of adding video production and the surprising emergence of sponsorships all the way to strategic thumbnail use. He emphasizes the importance of authentic conversations and an open mind, sharing personal favorite episodes that exemplify these values. Jordan expresses interest in the future of the show like more live conference presentations and additional shows. VIDEOS FROM THE EPISODE: Steve Ashton Emotional Intelligence: https://youtu.be/xHDj-m17gBc Reverse Interview of Jordan: https://youtu.be/oidDo09gpBU First Sales Episode: https://youtu.be/RJt5u3mTHmU 2025 Sales Episode: https://youtu.be/JLMqz0ls4gU -------------------------------------------- ➡️ Tired of losing all your chargebacks because your responses are outdated? Checkout out our sponsor Disputed to level your response game up and start recovering your revenue today: https://www.disputed.ai -------------------------------------------- "I wanna listen to podcasts that like, sounds like I'm eavesdropping in on my friends having a conversation." -------------------------------------------- Inquiries: sponsorships@fraudboxer.com -------------------------------------------- #PodcastAnniversary #ThreeYears #PodcastLife #YouTubeSuccess #VideoPodcast #ContentCreation #BehindTheScenes #PodcastingTips #GrowthMindset #AuthenticConversations #LivePodcast #ConferenceSpeaker #Sponsorships #DigitalContent #MediaProduction #PodcastCommunity #ListenNow #NewEpisode #PodcastLove #ContentCreator #OnlineContent #Storytelling #AudioVisual #YouTubeGrowth #PodcastHost #CreativeProcess #BehindTheMic #IndiePodcast #PodcastJourney #VideoEditing #AudienceEngagement #DigitalMarketing #ThoughtLeadership #PersonalGrowth #BusinessPodcast #TechTalk #IndustryInsights #Entertainment #LearningAndDevelopment #Communication #Networking #FutureOfPodcasting #ContentStrategy #VideoMarketing #PodcastGear #Creators #MediaMogul #Innovation #Inspiration #FraudBoxer

Learn about an intelligent approach to fighting chargebacks at www.disputed.ai! Get ready for the next evolution of AI! We're diving deep into "agentic AI" – intelligent programs that can book your vacations, schedule appointments, and even buy concert tickets for you, fundamentally changing how we interact online. Aurelie Guerrieri from DataDome is here to tell us how with this incredible power comes new challenges, like sophisticated fraud and the need to rethink online security, so tune in to learn how to prepare for this game-changing technology! V I D E O S T O W A T C H N E X T : What is Visa up to with VAMP as of April 2025? https://podcasts.apple.com/us/podcast/bonus-vamp-updates-live-stream-with-rick-lynch-from/id1631865080?i=1000703927192 Why do your sales skills suck? https://podcasts.apple.com/us/podcast/fraud-focus-2025-dos-and-donts-for-sales-people-in/id1631865080?i=1000701210129 -------------------------------------------- ➡️ Tired of losing all your chargebacks because your responses are outdated? Checkout out our sponsor Disputed to level your response game up and start recovering your revenue today: https://www.disputed.ai -------------------------------------------- "It's really like shifting your mindset from blocking bots to figuring out how you can build a business around bots" -------------------------------------------- Inquiries: sponsorships@fraudboxer.com -------------------------------------------- #agenticai #aiboom #FraudBoxer #DataDome #cybersecurity #llms #aiagents #VacationPlanning #DoctorAppointments #ConcertTickets #Ticketmaster #Siri #Alexa #Google #Bots #OnlineIdentity #BadActors #Ecommerce #TrafficDrop #DarkFunnel #Upsells #CartSize #ImpulseBuying #BusinessModel #APIFirst #HumanVsAI #FraudPrevention #Captcha #GoogleBot #FakeGoods #Spoofing #FalsePositive #NotificationFatigue #Passkeys #Authentication #B2B #CustomerService #SalesProspecting #AIinBusiness #Gartner #Monetization #ContentMonetization #NewRevenue #DigitalCompanies #AttackSurface #TheNewEdge #APISecurity #MobileApps #WebsiteSecurity

Learn about an intelligent approach to fighting chargebacks at www.disputed.ai! Today Roy Zur introduces Charm Security and their innovative approach to preventing scams by training an AI model to be a "scam expert." This AI learns to understand human weaknesses and intervenes in real time to stop scams, offering a personalized approach based on an individual's banking activity and behavioral patterns check them out at www.charmsecurity.com! A special thank you to our sponsor, Disputed (www.disputed.ai)! Their innovative solutions are helping businesses fight chargebacks more intelligently and we appreciate their partnership in bringing this episode to you. Please give their site a visit and check out their awesome solution! V I D E O S T O W A T C H N E X T : Erin West talks about Pg Butchering Scams? Apple: https://podcasts.apple.com/us/podcast/erin-west-talks-about-the-human-aspect-of-pig-butchering/id1631865080?i=1000671511053 Podbean: https://www.podbean.com/ew/pb-bzmev-16eedd2 Why do your sales skills suck? Apple: https://podcasts.apple.com/us/podcast/fraud-focus-2025-dos-and-donts-for-sales-people-in/id1631865080?i=1000701210129 Podbean: https://www.podbean.com/ew/pb-b2cdf-1864165 -------------------------------------------- ➡️ Tired of losing all your chargebacks because your responses are outdated? Checkout out our sponsor Disputed to level your response game up and start recovering your revenue today: https://www.disputed.ai -------------------------------------------- "It's not just the money, the money's important, but it's beyond that." -------------------------------------------- Inquiries: sponsorships@fraudboxer.com -------------------------------------------- #AI #ScamPrevention #FraudDetection #Cybersecurity #CharmSecurity #RoyZur #FraudBoxer #TechInnovation #FinancialSecurity #ConsumerProtection #BehavioralScience #Psychology #DeepFake #AIagents #FinTech #BankingSecurity #OnlineSafety #DigitalSecurity #ScamAwareness #ProtectYourself #RealTimeProtection #CustomerExperience #FinancialCrime #AIinFinance #FutureofTech #Innovation #SecuritySolutions #HumanVulnerabilities #AIpowered #AntiScam #DigitalFraud #Podcast #TechPodcast #CyberIntelligence #FraudPreventionTech #NewTechnology #ScamVictims #EmotionalImpact #RecoverySupport #RegTech #FinancialRegulation #DataSecurity #MachineLearning #PreventativeMeasures #DigitalTransformation #SafetyFirst #TrustInAI #CyberAwareness #SmartTech #ProtectYourMoney

Learn about a more intelligent way to fight disputes at www.disputed.ai! A special thank you to them for making this video possible! "Now you spend $3,600 total on a conference, including hotel room and registration and food to save a million dollars a year, it's worth every single penny." In this episode of Payments Corner, Jordan and Jacqueline discuss their experiences at the MRC conference, highlighting the importance of networking, vendor relationships, and peer validation in the payments and fraud prevention industry. They share insights on contract negotiations, data ownership, and the supportive nature of the fraud community. -------------------------------------------- ➡️ Tired of losing all your chargebacks because your responses are outdated? Checkout out our sponsor Disputed to level your response game up and start recovering your revenue today: https://www.disputed.ai -------------------------------------------- "It just makes no sense to be overly protective of the trends in the outside world of what fraudsters are trying these days, because the more people block them, the better off we all are." -------------------------------------------- Sponsorship or live booking inquiries: sponsorships@fraudboxer.com

Ever wonder what it really takes to make a podcast about fraud? Join Jordan as he sits down with Doriel Abrahams from "What the Fraud?!" and Forter! They're not just talking about catching bad guys; they're spilling the beans on the wild ride of producing content. From unexpected challenges to the gear that makes it happen (think fancy mics and learning audio the hard way!), they're sharing their behind-the-scenes secrets. Get ready for laughs, honest talk about the podcasting hustle, and a slightly terrifying prediction about the future of ID verification! Tune in to hear how these two navigate the world of fraud, one episode at a time. A special thank you to our sponsor, Disputed (⁠www.disputed.ai⁠)! Their innovative solutions are helping businesses fight chargebacks more intelligently and we appreciate their partnership in bringing this episode to you. Please give their site a visit and checkout their awesome solution!

What's the secret sauce behind secure online payments? Jordan sits down with Arthur Bedel, a leading voice in the payments industry, to unravel the mystery of tokenization! They explain how this behind-the-scenes technology is replacing your sensitive card details with secure substitutes, making online shopping safer than ever. Get a glimpse into how tokens are evolving, potentially connecting your identity to your payments and paving the way for exciting new ways to pay in the future! Arthur: ⁠https://www.linkedin.com/in/arthur-bedel/⁠ Connecting the Dots in Payments: ⁠https://payments1connectingthedots.substack.com/⁠ VGS: ⁠https://www.verygoodsecurity.com/⁠ ----------- And a big shoutout to our amazing sponsor for this video: Disputed (⁠www.disputed.ai⁠)! ⁠Disputed⁠ is revolutionizing how businesses handle payment disputes. Their cutting-edge AI-powered platform helps you fight back against chargebacks with speed and efficiency, freeing up your valuable time and resources. They leverage smart technology to analyze evidence and build compelling cases, ultimately boosting your win rates and protecting your revenue. If you're tired of the headaches and costs associated with payment disputes, head over to www.disputed.ai to learn how their intelligent solutions can help your business recover revenue and streamline your operations. Thanks again, ⁠Disputed⁠, for supporting the channel!

It's April 17th, 2025 and we are here with a (previously) LIVE stream from Linkedin going over the current state of whats in, whats out on VAMP and reactions from acquirers on the new problem. Still very fluid even though we are in the middle of the evaluation period. Visa could be opening up some public comment on the program so stay tuned for those or watch your Visa bulletins!

We're back with an exciting update to our super popular 2023 sales episode! Cambria herself is back with me as we dive into the latest shifts in the sales landscape, sharing our fresh insights, some funny anecdotes, and of course practical tips for todays new sales person in the fraud and payments space. From harnessing AI tools without losing authenticity to bridging generational communication gaps, we cover it all. Discover why integrity, patience, and genuine human connections are more crucial than ever—and learn how to build lasting relationships beyond transactional exchanges. If you're ready to adapt, grow, and succeed in sales, you won't want to miss this update! Enjoy!

RECORDED LIVE from the MRC 2025 Vegas conference, Angela Borden, Fraud Specialist at Little Caesars, and Lisa Meyers, founder of Mastfiv Consulting, join the show recorded in the same room for a change! Angela is fresh off her first-ever speaking panel where she discussed the common "Build vs. Buy" scenario product people face. We discuss some key takeaways from our time so far at the show like the evolving role of AI in fraud management and the industry's future direction in areas like ad fraud, Visa and Mastercard network changes and of course Visa’s VAMP program and recent changes We end with some practical advice for conference-goers: capturing actionable insights, justifying attendance costs, and planning follow-ups. Overall, the short episode highlights industry shifts, new fraud prevention trends, and insights into navigating professional growth and networking at major conferences. Angela Borden: https://www.linkedin.com/in/angelamborden/ Lisa Meyers: https://www.linkedin.com/in/lisakmeyers/

In honor of International Fraud Awareness Week we're dropping a heavy hitter episode where Jordan interviews Seckin Yilgoren, SVP of Security Solutions for North America at Mastercard. They discuss the growing risks of cyber attacks, the role of AI in both facilitating and combating fraud, and Mastercard's initiatives to protect consumers from scams. They highlight the importance of evolving technology in the fight against fraud and the need for consumer awareness in an increasingly digital world. They also discuss the challenges of traceability in digital transactions and the rise of first party fraud. Seckin helps us understand the Mastercard product First Party Trust which is a program designed to hold the right parties accountable for fraud claims, and emphasizes the importance of data sharing and AI in preventing fraud. The show wraps up with their predictions on future trends in fraud prevention and their thoughts on the need for more regulations in cybersecurity. Seckin Yilgoren: https://www.linkedin.com/in/seckin-yilgoren/ Mastercard blog: https://b2b.mastercard.com/news-and-insights/blogs/

In this episode Jordan welcomes backRoenen Ben-Ami from⁠Justt.ai⁠ to discuss the complexities offirst party fraud incryptocurrency. They explore the challenges consumers face when purchasing crypto, the unique types of fraud that occur, and the implications of the chargebacks that come with the space. We also touch on the scams targeting unsuspecting individuals and the misunderstandings that often lead to buyer's remorse and the subsequent chargebacks. They explore strategies to combat these issues, including the importance of tailored solutions and the role of KYC in improving win rates for chargeback disputes. The discussion also highlights trends, predictions, and innovations in chargeback management solutions. Read more about "The State of Friendly Fraud in Crypto" here: https://justt.ai/blog/the-state-of-friendly-fraud-in-crypto/?utm_campaign=5480038-Q1-2025%20Fraud%20Boxer&utm_source=fraud_boxer&utm_medium=podcast

In this episode Jordan sits down with Rick Lynch and Bart Szypkowski from ChargebackHelp to discuss the new Visa Acquirer Monitoring Program (VAMP) and its implications for merchants and acquirers. They cover the evolution of chargeback programs, the significance of new thresholds for both merchants and acquirers, and strategies for merchants to navigate the changing program as it relates to disputes of all reason codes. The conversation highlights the importance of understanding the differences between acquirers and merchants, the role of technology in dispute resolution, and the future of payment processing. We hope this was helpful in clearing up some of the confusion related to the changing program. If you would like to know how ChargebackHelp can help you with the changes and make you VAMP ready please visit www.chargebackhelp.com to see what they can do for you today! Rick Lych: https://www.linkedin.com/in/ricklynch/ Bart Szypkowski: https://www.linkedin.com/in/bart-s-8b280739/

In this conversation, Jordan and Jacqueline continue their conversation with special guest Klas Bäck from Pagos where they do a deeper dive into the intricacies of network tokens and debit routing, discussing their benefits, challenges, and the importance of data in optimizing payment processes. They explore how network tokens can enhance acceptance rates and the complexities involved in implementing debit routing for merchants. The discussion focuses on the need for merchants to engage with their acquiring partners to leverage these technologies effectively. The conversation details the intricacies of BINs (Bank Identification Numbers) and their significance in payment processing. We discuss the differences between six-digit and eight-digit BINs, their applications in fraud prevention, customer relationship management, and transaction routing. Lastly we explore the complexities of payment fees, including interchange rates and downgrades, emphasizing the importance of accurate data in optimizing transaction costs. The discussion highlights the need for merchants to be proactive in understanding their payment systems and the potential financial implications of mismanagement. --------------- Also, Pagos is giving away FREE enriched BIN data on 25 BINs today to listeners. You can get those by clicking here: https://pagos.ai/landing/fraudboxer Klas Bäck - https://www.linkedin.com/in/klasback

In this episode of Payments Corner Jordan and Jacqueline invite Klas Bäck from Pagos to join us as we do a deeper dive into the intricacies of network tokens and debit routing, discussing their benefits, challenges, and the importance of data in optimizing payment processes. They explore how network tokens can enhance acceptance rates and the complexities involved in implementing debit routing for merchants. We emphasizes the need for merchants to engage with their acquiring partners to leverage these technologies effectively. We also cover the the intricacies of BINs and their significance in payment processing and the differences between six-digit and eight-digit BINs. Also, Pagos is giving away FREE enriched BIN data on 25 BINs today to listeners. You can get those by clicking here: https://pagos.ai/landing/fraudboxer Klas Bäck - https://www.linkedin.com/in/klasback

Get your FREE website Bot Vulnerability Assessment here: https://datadome.co/signup/?utm_source=fraud_boxer&utm_medium=podcast&utm_campaign=bva In this episode Jordan interviews Ben Fabre from DataDome, discussing the evolving landscape of cybersecurity, particularly focusing on bot protection and account security. They explore the impact of bots on businesses, the challenges of maintaining user experience while ensuring security, and the innovative solutions offered by DataDome, including their DataDome Account Protect tool. The conversation also touches on the importance of edge processing, the evolution of threats, and the union of fraud prevention with cybersecurity efforts. Here are some key take aways from the episode: Link to the 2024 Bot Report: https://datadome.drift.click/a430172e-2941-4683-bf0f-f0c3dfc2800e Link to the AI webinar with the MRC: https://www.linkedin.com/pulse/reflecting-key-learnings-from-merchant-risk-councils-summit-aurelie-zkaqc/?trackingId=dVNhNV0rRT6ARKeweLH%2Bvg%3D%3D