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Hospitality Huddles

Business & Economics Podcasts

Are you passionate about hospitality? Do you crave expert insights tackling the current pain points operators like you face everyday? Well, you’re in the right place! Each episode, we will bring together a panel of thought leaders and some of the most creative minds shaping the future of hospitality. Together, we’ll explore the heart and soul of this ever-evolving industry, one huddle at a time. Whether you’re a seasoned industry pro or starting your journey up the ladder, we’ve got something special for you. Hospitality Huddles is more than a podcast; it’s a community of passionate individuals who appreciate the art and science of hospitality. Stay tuned for our thrilling episodes, where we blend the best experience, expertise, and enthusiasm to serve up tips, takeaways and actions to help you think differently. Welcome to Hospitality Huddles, where hospitality meets conversation!

Location:

United Kingdom

Description:

Are you passionate about hospitality? Do you crave expert insights tackling the current pain points operators like you face everyday? Well, you’re in the right place! Each episode, we will bring together a panel of thought leaders and some of the most creative minds shaping the future of hospitality. Together, we’ll explore the heart and soul of this ever-evolving industry, one huddle at a time. Whether you’re a seasoned industry pro or starting your journey up the ladder, we’ve got something special for you. Hospitality Huddles is more than a podcast; it’s a community of passionate individuals who appreciate the art and science of hospitality. Stay tuned for our thrilling episodes, where we blend the best experience, expertise, and enthusiasm to serve up tips, takeaways and actions to help you think differently. Welcome to Hospitality Huddles, where hospitality meets conversation!

Language:

English


Episodes
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046. Why Every Leader Needs Followers with Jason E Brooks

3/4/2025
Join Scot Turner for this week's Hospitality Huddles episode as he speaks with Jason E Brooks of HospIvation as they talk about leadership in hospitality and why say someone is a Manager isn’t a dirty word. Listen to the episiode as Jason shares his favourite five chapters of his book, Every Leader Needs Followers. Timestamp: 0:00 - Challenges in Professional Coaching and Management 2:22 - The Role of Data and Comfort in Leadership 5:44 - The Importance of Clear and Concise Communication 9:48 - The Difference Between Consulting and Coaching 15:52 - Creating Space for Effective Coaching 22:41 - The Role of Delegation in Leadership 30:00 - Challenges Faced by Hospitality Leaders 32:41 - Effective Communication in Leadership 37:52 - How to Work with Jason E Brooks To learn more about Jason follow her on LinkedIn https://www.linkedin.com/in/jason-e-brooks/ Visit his website here https://www.jasonebrooks.com/ ------------------------------------------------ Hospitality Huddles is brought to you by Auden Hospitality. Rewriting the rules of hotel F&B. If you would like to embrace a different mindset, check out our website www.audenhospitality.com For the video of this episode and other tips and tricks to think differently in food & beverage, follow our YouTube channel https://www.youtube.com/@audenhospitality?sub_confirmation

Duration:01:00:33

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045. How We Made Infatuations Top 100 with the Homies on Donkeys

2/25/2025
Join Scot Turner as he sits with Chef Smokey & Sandra of the Homies on Donkeys to reflect on their first two years of running their own brick and mortar restaurant. This is a candid account of a founders journey to being on Time Out, Hardens and Infatuations places to visit let alone a great review from Grace Dent on opening night. To learn more about the Homies visit their website https://www.homiesondonkeys.com/ Follow them on Instagram https://www.instagram.com/homiesondonkeys

Duration:00:27:21

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044. How Does Science Spark Creativity In Food with Jodi-Ann Palmer

2/18/2025
Join Scot Turner for this week's Hospitality Huddles episode as he speaks with global award-winning chef, Jodi-Ann Palmer of The Food Design Agency about how she uses data mining and science to create fun and innovative food menus that make a difference. This episode is packed full of knowledge for F&B leaders and Executive Chefs globally. To learn more about Jodi-Ann follow her on socials https://www.linkedin.com/in/jodi-ann-palmer-841aa617/ To work with The Food Design Agency or learn more https://www.thefooddesignagency.com/ A link to the book Scot and Jodi discussed in the episode, The Flavour Thesaurus https://www.amazon.co.uk/Flavour-Thesaurus-Niki-Segnit/dp/0747599777 ------------------------------------------------ Hospitality Huddles is brought to you by Auden Hospitality. Rewriting the rules of hotel F&B. If you would like to embrace a different mindset, check out our website www.audenhospitality.com For the video of this episode and other tips and tricks to think differently in food & beverage, follow our YouTube channel https://www.youtube.com/@audenhospitality?sub_confirmation

Duration:00:44:49

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043. Why Restaurants Are Failing Families with Crissy Saint

2/11/2025
Join Scot Turner for this week's Hospitality Huddles episode as he speaks with Crissy Saint of Kidsmenus.com about why restaurants are missing out if they don’t take kids seriously and how their platform is making operators lives so much more easier. To learn more about Crissy follow her on LinkedIn https://www.linkedin.com/in/csaint/ To learn more about Kidsmenus.com visit their website. ------------------------------------------------ Hospitality Huddles is brought to you by Auden Hospitality. Rewriting the rules of hotel F&B. If you would like to embrace a different mindset, check out our website www.audenhospitality.com For the video of this episode and other tips and tricks to think differently in food & beverage, follow our YouTube channel https://www.youtube.com/@audenhospitality?sub_confirmation

Duration:00:46:51

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042. How I Hit 5.7 BILLION Views on Social Media with Elizabeth Doss

2/4/2025
Would you want to get brand visibility to 5.7 Billion people - to put that in perspective that's 10X the amount of people that watched this years Super Bowl! Join Scot Turner for this week's Hospitality Huddles episode as he speaks with Elizabeth Doss of Izzy Ink Studio who has 5.7 Billion views on social media and now helping brands like Auden to do the same. Learn her secret and how you can amplify your brand to get more market penetration in this weeks episode. To learn more about Elizabeth follow her on socials https://www.linkedin.com/in/izzyink?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app https://www.instagram.com/izzyink?igsh=OGluamVrd3FzY3ls To work with Elizabeth visit her website https://www.izzyinkstudios.com To find the Auden Hospitality GIFs search @audenhospitality on GIPHY where we now have 4.1 million views in just seven months. ------------------------------------------------ Hospitality Huddles is brought to you by Auden Hospitality. Rewriting the rules of hotel F&B. If you would like to embrace a different mindset, check out our website www.audenhospitality.com For the video of this episode and other tips and tricks to think differently in food & beverage, follow our YouTube channel https://www.youtube.com/@audenhospitality?sub_confirmation

Duration:00:56:59

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041. Should Robots Replace Humans with Michael French

1/28/2025
Join Scot Turner for this week's Hospitality Huddles episode as he speaks with Michael French from Room Runners about the use of robots in food & beverage and how it can support and not replace humans. A chat sure to get you curious over how you could help your teams. To learn more about Michael follow him on LinkedIn https://www.linkedin.com/in/michaeldfrench/ If you are interested in Room Runner and the launch https://www.roomrunner.io/ The robot company Michael recommended in the episode was Keenon https://www.keenon.com/en/ ------------------------------------------------ Hospitality Huddles is brought to you by Auden Hospitality. Rewriting the rules of hotel F&B. If you would like to embrace a different mindset, check out our website www.audenhospitality.com For the video of this episode and other tips and tricks to think differently in food & beverage, follow our YouTube channel https://www.youtube.com/@audenhospitality?sub_confirmation

Duration:00:56:31

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040. Meeting & Events Are Changing, Are You Ready To Adapt? Peter Heath, Venue Performance

1/14/2025
Join Scot Turner for this week's Hospitality Huddles episode as he speaks with Peter Heath of Venue Performance about some of the data in the recent Auden Whitepaper on the current F&B landscape in H1 2024. The episode confronts the data and discusses the future of M&E. To learn more about Peter follow him on LinkedIn https://www.linkedin.com/in/peter-s-heath/ Venue Performance https://www.venueperformance.com/ What we cover in today's episode: Introduction and Defining Hospitality (0:00 - 2:37) Overview of Venue Performance (2:38 - 4:31) Trends in Meetings and Events (4:32 - 8:00) Impact of COVID-19 on Events (8:01 - 11:30) Challenges and Opportunities in the Events Industry (11:31 - 15:30) Adapting to Modern Customer Expectations (15:31 - 19:00) The Role of Data in Venue Performance (19:01 - 22:43) Adapting to Change and Using Data (22:44 - 28:07) Personalisation and Flexibility in Events (28:08 - 34:15) Venue Performance's Approach to Data (34:16 - 42:24) Conclusion and Call to Action (42:25 - 47:21) ------------------------------------------------ Hospitality Huddles is brought to you by Auden Hospitality. Rewriting the rules of hotel F&B. If you would like to embrace a different mindset, check out our website www.audenhospitality.com Uncover the latest trends and in-depth data driving the F&B industry in the UK and US for the first half of 2024. Download the full Auden Food & Beverage Report H1 2024 today. https://www.audenhospitality.com/fb-report-h1-2024

Duration:00:47:50

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039. 2024 Review with Scot Turner and Michelle Moreno

1/7/2025
Join Scot Turner for this week's Hospitality Huddles episode as Michelle Moreno joins him in RedFarm in Covent Garden, London during a day of filming to recap their favourite things from 2024 and finish on their wish for 2025.A fun episode with lots of laughs and giggles. To learn more about Michelle follow her on LinkedIn ⁠https://www.linkedin.com/in/michelle-moreno-1b843620/ ------------------------------------------------ Hospitality Huddles is brought to you by Auden Hospitality. Rewriting the rules of hotel F&B. If you would like to embrace a different mindset, check out our website www.audenhospitality.com Uncover the latest trends and in-depth data driving the F&B industry in the UK and US for the first half of 2024. Download the full Auden Food & Beverage Report H1 2024 today. https://www.audenhospitality.com/fb-report-h1-2024

Duration:00:10:52

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BITESIZE: What Equipment Should Be On Your Shopping List

11/29/2024
Auden Bitesize is our weekly episode where the Auden team tackle a niche topic that can help you think differently about your operation. This week Scot & Bal share the equipment that should be on your capex and opex shopping list. If you have a topic you would like us to tackle then send us an email at podcast@audenhospitality.com and we will add them to the roster. To follow Bal on LinkedIn click here: https://www.linkedin.com/in/balmahey/ To Follow Scot on LinkedIn click here: https://www.linkedin.com/in/scot-turner/ To learn more about Auden Hospitality, visit our website www.audenhospitality.com

Duration:00:19:11

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038. Can Retail Help Us Capture Lost Revenue with Adam Forman

11/26/2024
Join Scot Turner for this week's Hospitality Huddles episode as he speaks with Adam Forman, Founder of Support Wizard, Captive Wi-Fi and soon to be released, Table Ready. This is a great episode that talks all about why first-party data is so important and why restauranteurs should look to retail to enhance their guest experience both physical and digital. To learn more about Mark follow him on LinkedIn https://www.linkedin.com/in/adamforman/ To Listen to Adam’s Podcast Captive Conversations https://open.spotify.com/show/4aKgkOBWwDtTbdCCrZblZt?si=BATizCFJSJusHW6X4nxPiA https://www.youtube.com/@captivewifi ------------------------------------------------ Hospitality Huddles is brought to you by Auden Hospitality. Rewriting the rules of hotel F&B. If you would like to embrace a different mindset, check out our website www.audenhospitality.com Uncover the latest trends and in-depth data driving the F&B industry in the UK and US for the first half of 2024. Download the full Auden Food & Beverage Report H1 2024 today. https://www.audenhospitality.com/fb-report-h1-2024

Duration:01:25:14

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BITESIZE: Build A Great Strategy In Three Simple Steps

11/22/2024
Auden Bitesize is our weekly episode where the Auden team tackle a niche topic that can help you think differently about your operation. This week Scot & Bal lay out the simple three-step process that Auden use with their guests to build food & beverage strategies. If you have a topic you would like us to tackle then send us an email at podcast@audenhospitality.com and we will add them to the roster. To follow Bal on LinkedIn click here: https://www.linkedin.com/in/balmahey/ To Follow Scot on LinkedIn click here: https://www.linkedin.com/in/scot-turner/ To learn more about Auden Hospitality, visit our website www.audenhospitality.com

Duration:00:17:21

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037. Why Profiling Your Guests Will Grow Your Revenues Keynote - Bar & Restaurant Expo, Texas

11/19/2024
Join Auden Hospitality's Founder, Scot Turner, as he presents his second powerful keynote at the Bar & Restaurant Expo in San Antonio, Texas. This must-watch session, titled 'Why You Should Know Your Guests Better Than Ever Before', is packed with valuable insights for hotel owners, F&B directors, and hospitality professionals looking to enhance guest experiences in their hotel restaurants, bars, and lounges. In this keynote, Scot explores why understanding your guests deeply is more crucial than ever, how the next generation of travelers and diners is reshaping the industry, and actionable solutions to help you stay competitive and innovative in the evolving hospitality landscape. Don't miss out on strategies that can elevate your guest experience and set your F&B venues apart. Like, subscribe, and share for more top hospitality tips and business insights!

Duration:00:53:00

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BITESIZE: The Great Food & Beverage Debate: Buying In Vs Making In-House

11/16/2024
Auden Bitesize is our weekly episode where the Auden team tackle a niche topic that can help you think differently about your operation. This week Scot & Bal debate whether you should be buying products in or producing in-house given the current economic challenges. Bal brings his QSR background to the conversation sharing why the large chains are successful and what hotels can learn from this process and Scot shares some calculations to help decide the topic. If you have a topic you would like us to tackle then send us an email at podcast@audenhospitality.com and we will add them to the roster. To follow Bal on LinkedIn click here: https://www.linkedin.com/in/balmahey/ To Follow Scot on LinkedIn click here: https://www.linkedin.com/in/scot-turner/ To learn more about Auden Hospitality, visit our website www.audenhospitality.com

Duration:00:20:16

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036. Changing Your Food & Beverage Mindset - Bar & Restaurant Expo Texas Keynote

11/12/2024
Discover expert insights from Auden Hospitality's Founder, Scot Turner, as he delivers his impactful keynote at the Bar & Restaurant Expo in San Antonio, Texas. In this video, Scot tackles the crucial topic of 'Changing Your Food & Beverage Mindset', essential for hotel owners, F&B managers, and hospitality leaders aiming to elevate their hotel restaurants, bars, and lounges. Learn why adopting a new approach is vital, how the next generation of guests influences trends, and practical solutions to stay ahead in the competitive hospitality industry. Watch now to uncover strategies to transform your hotel venues and keep them thriving in today’s evolving market. Don't forget to like, subscribe, and share for more hospitality insights and tips to boost your F&B business!

Duration:00:23:24

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035. We Are Ignoring Hospitality's Untapped Potential with Mark McCulloch

11/5/2024
Join Scot Turner for this week's Hospitality Huddles episode as he speaks with Mark McCulloch of Supersonic Marketing about all things Podcasts, Hospitality Rising and why we need to unlock the untapped potential in the industry. To learn more about Mark follow him on LinkedIn https://www.linkedin.com/in/markmcculloch/ To Listen to Mark's Podcast https://www.theburntchefproject.com/ https://open.spotify.com/show/2OAD6zjazpJZYlM7miSnuW?si=ItQpw9yeTzOu7PPYXReIBQ ------------------------------------------------ Hospitality Huddles is brought to you by Auden Hospitality. Rewriting the rules of hotel F&B. If you would like to embrace a different mindset, check out our website www.audenhospitality.com Uncover the latest trends and in-depth data driving the F&B industry in the UK and US for the first half of 2024. Download the full Auden Food & Beverage Report H1 2024 today. https://www.audenhospitality.com/fb-report-h1-2024

Duration:01:20:54

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BITESIZE: Why Planet Conscious Thinking Doesn't Have To Cost You Money

11/1/2024
Auden Bitesize is our weekly episode where the Auden team tackle a niche topic that can help you think differently about your operation. This week Scot & Bal discuss why it’s important to make planet conscious decisions but that doesn’t mean you have to impact guest experience or increase cost lines. They also talk about why QR codes aren’t the easy way out when it comes to planet focussed decisions. If you have a topic you would like us to tackle then send us an email at podcast@audenhospitality.com and we will add them to the roster. To follow Bal on LinkedIn click here: https://www.linkedin.com/in/balmahey/ To Follow Scot on LinkedIn click here: https://www.linkedin.com/in/scot-turner/ To learn more about Auden Hospitality, visit our website www.audenhospitality.com

Duration:00:34:47

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034. The Burnt Chef Project with Kris Hall

10/29/2024
Join Scot Turner for this week's Hospitality Huddles episode as he speaks with his good friend Kris Hall from The Burnt Chef Project about well-being in the hospitality industry and why the new workforce are driving change. To learn more about Kris follow him on LinkedIn https://www.linkedin.com/in/krishall1/ To learn about The Burnt Chef Project - check out the website, which includes the free resources discussed during the show... https://www.theburntchefproject.com/ Follow The Burnt Chef Project on Instagram https://www.instagram.com/theburntchefproject?igsh=MWdxNm1mYjNraTh1MQ== ------------------------------------------------ Hospitality Huddles is brought to you by Auden Hospitality. Rewriting the rules of hotel F&B. If you would like to embrace a different mindset, check out our website www.audenhospitality.com

Duration:00:42:18

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BITESIZE: What else can you do with your F&B zoning?

10/25/2024
Auden Bitesize is our weekly episode where the Auden team tackle a niche topic that can help you think differently about your operation. This week Scot & Bal discuss how you can plan your next project to appeal to a different audience by not just reverting to restaurant, bar & lounge zoning. This is a great episode that will get you thinking about what is possible in hotel F&B in the future. If you have a topic you would like us to tackle then send us an email at podcast@audenhospitality.com and we will add them to the roster. To follow Bal on LinkedIn click here: https://www.linkedin.com/in/balmahey/ To Follow Scot on LinkedIn click here: https://www.linkedin.com/in/scot-turner/ To learn more about Auden Hospitality, visit our website www.audenhospitality.com

Duration:00:25:00

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033. Time For F&B To Seize The Opportunity - A Review of Auden's F&B Report H1 2024

10/22/2024
Join Auden Hospitality Founder Scot Turner as he shares an overview into our first Food & Beverage Report covering the first half results of 2024 for the UK and US. Scot takes you through some of the highlights of the data taken from over 2,000 hotels on HotStats and then shares some of the solutions the Auden team feel can help to seize the opportunity presented by the numbers. If you enjoy the episode or want to read more then download the report below by visiting the Auden website https://www.audenhospitality.com/fb-report-h1-2024

Duration:00:22:04

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BITESIZE: Is the All-Day Dining a Thing of the Past?

10/18/2024
Auden Bitesize is our weekly episode where the Auden team tackle a niche topic that can help you think differently about your operation. This week Bal asks Scot why he wrote a recent post about whether the traditional all-day dining lounge is a thing of the past and the modern consumer wants a different experience. If you have a topic you would like us to tackle then send us an email at podcast@audenhospitality.com and we will add them to the roster. To follow Bal on LinkedIn click here: https://www.linkedin.com/in/balmahey/ To Follow Scot on LinkedIn click here: https://www.linkedin.com/in/scot-turner/ To learn more about Auden Hospitality, visit our website www.audenhospitality.com

Duration:00:23:12