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Lodging Leaders

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Lodging Leaders brings together the best and brightest minds of the hotel industry to share their stories, insights and actionable advice. Each week, lodgingleaders.com founder and entrepreneur Jon Albano interviews inspiring hoteliers and leading hospitality industry professionals that have produced amazing results to help you maximize profits, scale your portfolio, protect your investment, and so much more. Let the collective intelligence of the hotel industry lead you to better results.

Lodging Leaders brings together the best and brightest minds of the hotel industry to share their stories, insights and actionable advice. Each week, lodgingleaders.com founder and entrepreneur Jon Albano interviews inspiring hoteliers and leading hospitality industry professionals that have produced amazing results to help you maximize profits, scale your portfolio, protect your investment, and so much more. Let the collective intelligence of the hotel industry lead you to better results.
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Location:

United States

Description:

Lodging Leaders brings together the best and brightest minds of the hotel industry to share their stories, insights and actionable advice. Each week, lodgingleaders.com founder and entrepreneur Jon Albano interviews inspiring hoteliers and leading hospitality industry professionals that have produced amazing results to help you maximize profits, scale your portfolio, protect your investment, and so much more. Let the collective intelligence of the hotel industry lead you to better results.

Language:

English

Contact:

(404) 594-4484


Episodes

133 | GDPR Compliance with HFTP COO Lucinda Hart

10/11/2017
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Lucinda Hart, CAE, MBA, has over 22 years of association management and customer service experience in the areas of human resources, certification, membership, chapter relations, conferences/trade shows, nonprofit legal issues, and governance and administration. As HFTP Chief Operations Officer, Lucinda is responsible for the day-to-day operations of the association, managing 30 staff members, as well […] The post 133 | GDPR Compliance with HFTP COO Lucinda Hart appeared first on...

Duration: 00:23:32


132 | Practical Hospitality Consulting for Today’s Hotelier with Chip Elbers

10/4/2017
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Chip is a hospitality veteran and he’s been serving the industry for more than 30 years. He’s done it all – from washing dishes, to the front desk, Assistant GM, General Manager, Sales Manager, COO, CDO, VP and more. For over 20 years, Chip served America’s Best Franchising as the brand grew from just a […] The post 132 | Practical Hospitality Consulting for Today’s Hotelier with Chip Elbers appeared first on LodgingLeaders.

Duration: 00:37:33


131 | Let’s Rock the Hotel with Holly Arora

9/27/2017
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Born and raised in Rhode Island, Holly began her hospitality journey at the age of 13 as a housekeeper. Like many hoteliers, she slowly worked her way up through the ranks. By the age of 30, she was managing a hotel, and by 33, she became the General Manager at a Hampton Inn. Today, Holly […] The post 131 | Let’s Rock the Hotel with Holly Arora appeared first on LodgingLeaders.

Duration: 00:24:25


130 | Hotel Safety and Security with Bill Frye

9/20/2017
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William D. Frye, Ph.D., CHE, CHO, CHIA is an Associate Professor and Program Coordinator at Niagara University’s College of Hospitality and Tourism Management and a doctoral graduate from the School of Hotel, Restaurant, and Recreation Management at The Pennsylvania State University. He teaches classes in hotel and resort management, hospitality and tourism law, and club […] The post 130 | Hotel Safety and Security with Bill Frye appeared first on LodgingLeaders.

Duration: 00:37:51


129 | Improving Communication for Every Single Employee with Corey McCarthy

9/13/2017
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Corey McCarthy is VP of Marketing for the digital workplace app Beekeeper, and she has nearly twenty years of experience in the hospitality industry. Serving as the Associate Publisher of Lodging Hospitality magazine, VP Sales at Hotel Interactive and founder of Testarossa Marketing, she has extensive insights into all facets of the hotel business. In […] The post 129 | Improving Communication for Every Single Employee with Corey McCarthy appeared first on LodgingLeaders.

Duration: 00:26:54


128 | Leadership and Service Go Hand In Hand with Roger Miller

9/6/2017
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As a multi-unit hospitality veteran of 30+ years, Roger Miller has established himself as one of the hotel industry’s leading sales and marketing technical advisors who offers results-driven, sales & marketing expertise to the industry. He brings a depth of experience as a strategist, trainer, leader, coach, mentor and industry resource for full service, select […] The post 128 | Leadership and Service Go Hand In Hand with Roger Miller appeared first on LodgingLeaders.

Duration: 00:31:12


127 | If You Don’t Invest in Your Employees, Your Competition Will with Kayla Barrett Curry

8/30/2017
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Kayla Barrett Curry is President of Organization Impact, LLC and is a member of the Society of Human Resources Management, American Society of Training and Development, Phi Kappa Phi Honor Society, and the National Association of Professional Women. She has over 25 years experience in both the corporate sector and non-profit market as Director of […] The post 127 | If You Don’t Invest in Your Employees, Your Competition Will with Kayla Barrett Curry appeared first on LodgingLeaders.

Duration: 00:41:00


126 | Achieving Extreme Focus with Mental Performance Coach Dave Austin

8/23/2017
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Dave Austin is Founder of Extreme Focus and Co-Author of the international best-selling book, “Be A Beast: Unleash Your Animal Instincts for Performance Driven Results.” Dave brings out the best in his clients, many of which are the elite and professional athletes you watch on TV everyday. He is a highly sought after “mental performance […] The post 126 | Achieving Extreme Focus with Mental Performance Coach Dave Austin appeared first on LodgingLeaders.

Duration: 00:42:10


125 | 7 Steps to Transform Your Customer Experience Micro-Moments with Tony Bodoh

8/16/2017
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Tony is a #1 best-selling author, international speaker and the founder or co-founder of five companies ranging from customer experience consulting to small business training to television production. Tony’s research in the area of human experience has helped companies improve their sales, marketing conversion and customer satisfaction. As a certified Mental Performance coach, he has […] The post 125 | 7 Steps to Transform Your Customer Experience Micro-Moments with Tony Bodoh appeared...

Duration: 00:43:57


124 | A New Generation of Lifestyle Hostels with Rafael Museri

8/9/2017
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Rafael has over fifteen years of experience in international real estate development. A founding member of the Dekel Group, the company has grown into one of Panama’s leading real estate developers. One of Dekel’s projects is Selina.com – a rapidly growing, new generation of lifestyle hostels that are redefining the hospitality world through experiences by […] The post 124 | A New Generation of Lifestyle Hostels with Rafael Museri appeared first on LodgingLeaders.

Duration: 00:26:41


123 | Hospitality Internships from the Students’ Perspective

8/2/2017
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Last month, I featured Ron Whitfield and Dr. Kate Price-Howard, and we took a deep dive into How to Create an Awesome Internship Program. Click here to listen to that episode. This is part two in the hospitality internship series. Today’s guests are ResortQuest Interns Jordon Bonner, Nick Delaney, Allison Johnstone and Yaminah Cummings, and […] The post 123 | Hospitality Internships from the Students’ Perspective appeared first on LodgingLeaders.

Duration: 00:42:58


122 | ‘5-Star Mentality’ for a 3-Star Brand with Suresh Chawla

7/26/2017
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Suresh Chawla was born in Burlington, Ontario, Canada, and moved with his parents (Dr. and Mrs. V.K. Chawla) and brother Dinesh to America in 1977. He has worked with Chawla Hotels since they opened their first property in Greenwood, MS in 1989. He currently serves as President and CFO of Chawla Hotels, which owns 17 […] The post 122 | ‘5-Star Mentality’ for a 3-Star Brand with Suresh Chawla appeared first on LodgingLeaders.

Duration: 00:40:10


121 | An American Idea with Trump Hotels CEO Eric Danziger

7/19/2017
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Eric Danziger is the chief executive officer of Trump Hotels, the world-renowned luxury hotel brand and management company, and is responsible for the strategic direction, growth and performance of the business. With more than 45 years of experience in the hotel business, Eric, who started as a bellman at The Fairmont San Francisco at the […] The post 121 | An American Idea with Trump Hotels CEO Eric Danziger appeared first on LodgingLeaders.

Duration: 00:34:11


120 | A Look Inside JD Power’s 2017 North American Hotel Study with Rick Garlick

7/12/2017
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Dr. Rick Garlick is the Global Travel and Hospitality Practice Lead at J.D. Power. He is responsible for providing industry thought leadership to the company’s clients in the hotel, destination, rental car, airline, and cruise line industries, as well as for creating new products and revenue opportunities to grow the practice. Rick joined J.D. Power […] The post 120 | A Look Inside JD Power’s 2017 North American Hotel Study with Rick Garlick appeared first on LodgingLeaders.

Duration: 00:31:09


119 | How to Create an Awesome Internship Program with Ron and Kate

7/5/2017
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Ron Whitfield and Dr. Kate Price-Howard are both seasoned hospitality professionals with extensive experience developing, administering and growing successful internship programs. I’ve invited them back on the show to share how YOU can create an awesome internship program for your property. Dr. Kate Price-Howard has 30 years experience in the fields of hospitality and commercial recreation. […] The post 119 | How to Create an Awesome Internship Program with Ron and Kate appeared first on...

Duration: 00:47:42


118 | Generate More Revenue Through Tours and Activities with Greg Fisher

6/28/2017
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Greg Fisher is CEO and co-founder of TripShock, an activities and tours OTA based out of Santa Rosa Beach, FL. Managing a high volume Destin hotel allowed Greg to focus on Customer Service, and to gain unique insight as to where the travel industry was heading. In 2009, Greg was approached by a respected charter […] The post 118 | Generate More Revenue Through Tours and Activities with Greg Fisher appeared first on LodgingLeaders.

Duration: 00:29:13


117 | Practical Hospitality Sustainability with Aurora Dawn Reinke

6/21/2017
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Dr. Aurora Dawn Reinke is a passionate and dynamic speaker and consultant who specializes in sustainability for the hospitality industry. Aurora launched Astrapto LLC to help owners and management teams with practical and strategic approaches to sustainability and corporate responsibility. Aurora’s favorite quote, from Fernando Trias de Bes, is “Better a mediocre idea with brilliant […] The post 117 | Practical Hospitality Sustainability with Aurora Dawn Reinke appeared first on...

Duration: 00:46:02


116 | Take Ownership of Your Business with Kelly Harvel

6/14/2017
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Kelly Harvel, CHA is a life long hospitality professional with experience in all levels of the lodging industry, from local operation to national branding. He currently serves as President/COO of V&S Hospitality Management – a Full Service Hotel Management Company with a focus on operational customer excellence based in Palm Harbor, Florida. In This Episode, […] The post 116 | Take Ownership of Your Business with Kelly Harvel appeared first on LodgingLeaders.

Duration: 00:33:14


115 | Create More Human Digital Relationships to Drive Direct Bookings with Hannah Béraud-Hindi

6/7/2017
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Hannah is the founder & Chief Emotionist(e) Officer at Hannah Béraud Digital Communications. She helps hotels, restaurants and travel companies create more human digital relationships to drive direct bookings and supports them in their digital transformation. Thanks to a network of partners with expertise in the communications, branding, technology & hospitality sectors, they create multi-dimensional, […] The post 115 | Create More Human Digital Relationships to Drive Direct Bookings with...

Duration: 00:26:24


114 | What You Need to Know About Hotel Data Security with David Durko

5/31/2017
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David Durko is Founder, CEO and Chief Compliance Officer of Security Validation, the Hospitality Industry’s leading Managed Security Provider. Prior to founding Security Validation, David was responsible for navigating Wyndham through their data security challenges culminating in Wyndham’s first successful PCI Compliance Filing in 2010. David continued to work with Wyndham achieving compliance again in […] The post 114 | What You Need to Know About Hotel Data Security with David Durko...

Duration: 00:39:18

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