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How to Exceed Customer Expectations

How to Exceed Customer Expectations

Businesses can no longer have the goal of meeting the customer’s expectations; the goal today must be to exceed them. Brad Worthley, an internationally acclaimed expert, will provide you with the tools to “Wow” the customer and earn you a Nordstrom or...

How to Get the Job You Always Wanted

How to Get the Job You Always Wanted

If you want to rise to the top of any organization you must learn the skills necessary to be recognized as a top performer. Many people work hard but never get recognized for their efforts, so they end up as just one of the masses... Author - Brad...

How to Influence People with Powerful Communication

How to Influence People with Powerful Communication

Businesses and relationships fail every single day because of a lack of communication. If you want to build a successful business or change the way people perceive you, you better change the way you communicate. Brad Worthley, an internationally...

How to Lead Instead of Manage Employees

How to Lead Instead of Manage Employees

There are very few great “leaders” in this world because we train people to be “managers”. Managing is about process and leading is about people, so this session can help people make the transition to a leader.Brad Worthley, an internationally...