Call Center Success Series

Premium Audiobooks

Call Center Connections

Call Center Connections

This audiobook is narrated by a digital voice.Running a call center is hard. But it can also be rewarding.Tip the balance in your favor with Call Center Connections to discover the keys to produce successful customer service outcomes.Experience a...

The Healthy Medical Call Center

The Healthy Medical Call Center

This audiobook is narrated by a digital voice.Is your medical call center healthy or just surviving?Healthcare call centers operate under relentless pressure. Staffing shortages, agent burnout, demanding patients, complex technology, and the constant...

The Profitable Answering Service

The Profitable Answering Service

This audiobook is narrated by a digital voice.Are you tired of watching your profits get squeezed by rising labor costs, demanding clients, and aggressive competitors?The telephone answering service industry is more challenging than ever, leaving many...