Heather R. Younger

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The Art of Active Listening

The Art of Active Listening

Improve communication, engagement, and culture with active listening.When employees, colleagues, and customers are not being heard, organizational culture, employee happiness, and overall organizational success will suffer. How well do you...

The Art of Caring Leadership

The Art of Caring Leadership

If your people know you care about them, they will move mountains. Employee engagement and loyalty expert Heather Younger outlines nine ways to manifest the radical power of caring support in the workplace.Here's the thing: most leaders think of...