Ishita Sinha

CX MasterBytes is not just a book; it’s a testament to the power of shared knowledge and collective growth in customer experience. It is intended to serve as a foundational resource for CX enthusiasts and budding professionals alike, regardless of...

We all started as babies, like a bright, shining, glowing diamond that grew bigger but started collecting layers of dust and other coverings that reduced its glow and brightness. However, don’t forget that it still has the same core that is bright,...

"The most amazing trips are made are within an open heart! Intimate and universal, Love Talks is more than a poetry collection. Fall upon a caveat. A cue. A call to action. Harshada Pathare's vast verses honor existence and its lifeblood: honest...