John Guzman

What if the reason people tune out isn't what you say, but a handful of small habits you never knew you had?You have felt it, the eyes drifting, the polite nod, the conversation that dies before it starts. Maybe you lost a deal because you rambled, or...

What if you could hold a warm, easy conversation with almost anyone, without pretending to be someone you're not?Think back to your last conversation with a stranger. Was it awkward, stilted, forgettable? Maybe you can't recall the last time you...