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The Public Sector Show by TechTables

Technology Podcasts

The Podcast & Community for Public Sector CIOs & CISOs. Welcome to the The Public Sector Show by TechTables, featuring human-centric stories from C-level technology leaders. Hosted by Joe Toste, you'll gain valuable insights on current issues and challenges faced by top leaders. Through interviews, speaking engagements, and live podcast tour events, we unite public sector CIOs, CTOs, CISOs, and technology leaders in fostering collaboration and meaningful connections in the ever-evolving technology landscape.

Location:

United States

Description:

The Podcast & Community for Public Sector CIOs & CISOs. Welcome to the The Public Sector Show by TechTables, featuring human-centric stories from C-level technology leaders. Hosted by Joe Toste, you'll gain valuable insights on current issues and challenges faced by top leaders. Through interviews, speaking engagements, and live podcast tour events, we unite public sector CIOs, CTOs, CISOs, and technology leaders in fostering collaboration and meaningful connections in the ever-evolving technology landscape.

Language:

English


Episodes
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Ep.173 Exclusive Interview with 23rd Governor Arizona, Doug Ducey [2024 Phoenix Live Podcast Tour]

4/26/2024
"Cybersecurity is homeland security, cybersecurity is national security." ~ Governor Doug Ducey I recently had the incredible opportunity to sit down with former Arizona Governor Doug Ducey for an exclusive interview on The Public Sector Show by TechTables. Governor Ducey served as Arizona's 23rd governor from 2015 to 2023, during which time he transformed the state into a national leader in cybersecurity and technology modernization. In this rare and candid conversation, Governor Ducey shares his firsthand experience prioritizing cybersecurity as Homeland Security. He discusses the innovative strategies his administration implemented to strengthen the "human firewall" and dramatically reduce the state's vulnerability to cyber threats. But, in case you aren't watching the video, I wanted to pass along a couple of the main points. Cybersecurity as Homeland Security Under Governor Ducey's leadership, Arizona prioritized cybersecurity as a critical component of homeland security. The state invested resources to improve cyber resiliency, recognizing that protecting citizens' data is just as important as physical security. Strengthening the "Human Firewall" Governor Ducey recognized that 90% of cyber breaches were due to human error. To combat this, he focused on strengthening the "human firewall" by requiring monthly cybersecurity awareness training for state employees using realistic phishing simulations. This hands-on defensive training approach, similar to how sports teams practice, enabled Arizona to dramatically reduce the percentage of employees falling for phishing attempts from 14% to 4%. Modernizing State Government through Technology Innovation Arizona took a cloud-first approach, moving from outdated on-prem data centers to Google's secure cloud platform. The state also established a Cyber Command Center to monitor and defend against constant cyber threats in real-time. In his final year, Governor Ducey passed the Whole of State initiative, investing $10 million to provide cybersecurity tools to local governments, protecting them from rising cyberattacks. Executive Leadership Strategies In this exclusive interview, Governor Ducey shares his perspective on executive leadership strategies, such as the Arizona Management System for operating government like a lean business. He discusses the importance of metrics, strategic planning, selecting the right people, and driving cultural change when working to improve an organization. Lessons from an Entrepreneurial Background Governor Ducey also shares lessons from his entrepreneurial background, including scaling Cold Stone Creamery, which shaped his approach to expanding the ice cream franchise from one store to over 1,400. His experience in the private sector influenced his leadership style and strategies for driving innovation and efficiency in state government. ------ Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP. SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies. Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers Verizon Frontline is the advanced network for first responders on the front lines. It’s your mission. It’s your Verizon. More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions. Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/ Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age. Provide residents and city employees with an even better, happier life through digital...

Duration:00:29:24

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Ep.172 Creating a Transformational IT Culture in Santa Barbara County with Chris Chirgwin, CIO, Santa Barbara County

3/20/2024
Chris Chirgwin is the first Chief Information Officer for Santa Barbara County. Now you may know Chris from his remarkable journey in the news as the former CEO of Lanspeed, an IT services firm headquartered in Santa Barbara County, before selling his company. He transitioned from owning a successful small IT services business to becoming Santa Barbara County's CIO in 2022. Despite the challenges of navigating the public sector, Chris hit the ground running. He implemented EOS (Entrepreneurial Operating System) principles to set core values, build a strong culture, and establish accountability through goal setting. Chris has now built a transformational IT department. With a team of 70 IT staff (out of 5,000+ employees and $1.5 billion dollar budget) and a focus on collaboration and empowerment, Chris has really nailed the importance of a positive work culture in attracting top talent. His leadership has led to key modernization initiatives, including a Workday ERP implementation, GIS consolidation, and a public safety radio upgrade. His entrepreneurial background brings a fresh perspective to Santa Barbara County and the public sector. Mark your calendars for the 2024 Phoenix Live Podcast Tour in Phoenix, Arizona, on April 1st-3rd, 2024. Chris will be joining us live on the podcast tour! Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP. SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies. Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers Verizon Frontline is the advanced network for first responders on the front lines. It’s your mission. It’s your Verizon. More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions. Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/ Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age. Provide residents and city employees with an even better, happier life through digital transformation. Download the Case Study Now or click here: https://www.sap.com/documents/2021/02/10c410bc-cc7d-0010-87a3-c30de2ffd8ff.html 📬 Subscribe to the newsletter In this episode, we explore how Santa Barbara County is pioneering new approaches to culture, accountability, and technology modernization under the leadership of its first CIO, Chris Chirgwin. Coming from the private sector as a small business owner, Chris shares his journey of implementing EOS (Entrepreneurial Operating System) principles to transform the county's first-ever centralized IT department. We dive into the importance of setting core values, creating a culture of achievement, and establishing visibility and accountability through goal setting. Chris also discusses key modernization initiatives like a new ERP system, consolidating GIS resources, and exploring AI use cases. Tune in to hear how Chris drives collaboration, empowers his team, and leverages his entrepreneurial background to bring positive change in the public sector. 🔖 Timestamps (0:00) Chris's transition from owning a small IT services business to becoming Santa Barbara County's first CIO (4:31) Navigating the differences between private and public sector leadership (8:38) Implementing EOS principles to set core values and build a strong culture (12:48) Using a Smartsheet to drive accountability and track quarterly goals (15:16) Attracting top talent through a positive work culture (18:31) Key modernization initiatives:...

Duration:00:47:30

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Ep.171 How to Find and Identify Great Leaders with J.R. Sloan, CIO, State of Arizona (special rerelease)

2/21/2024
Featuring J.R. Sloan, CIO, State of Arizona (special rerelease) Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona. Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP. SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies. Learn how SentinelOne empowers this state to stay secure. Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon. More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions. Check out the solutions built for first responders. Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age. Provide residents and city employees with an even better, happier life through digital transformation. Download the Case Study Now -------- 📬 Subscribe to the newsletter Show Notes: In this episode of The Public Sector Show by TechTables, J.R. Sloan, the CIO for the state of Arizona, joins us to discuss the challenges and successes of leading digital transformation and technology initiatives within a federated state like Arizona. From managing relationships with over 120 agencies to measuring success in a human-centric way, J.R. shares key insights into his approach as a leader and the impact of his work on Arizona's digital experiences. Listen in to discover how J.R. Sloan's leadership is shaping Arizona's technology landscape and digital government program. Timestamps 00:39 - Introduction to J.R. Sloan and his role as the CIO for the state of Arizona. 01:37 - J.R. Sloan's journey and experiences within the public sector and the digital government program. 05:32 - The parallels between serving franchisees in the private sector and serving the 120 different agencies in the public sector. 06:23 - How success is measured in the public sector and the qualitative and quantitative metrics used for evaluation. 08:39 - Maintaining a human-centric approach while engaging with team members and leaders across agencies. 09:42 - The aspiration to deliver an Amazon-like digital experience for citizens and the efforts towards achieving this goal. 11:08 - Empathy and understanding the citizen's perspective in driving digital experiences. ⭐️ Leave a Review If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks! You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏 🔗 Connect with TechTables LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠ LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠ Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠ Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠ Website ⁠https://www.techtables.com/

Duration:00:11:46

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Ep.170 A CIO Roundtable: San Jose, Raleigh & Austin - Strategies for Tooling for Hyper Responsive Government Services with Equity & Beyond

2/15/2024
Featuring Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona. Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP. SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies. Learn how SentinelOne empowers this state to stay secure. Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon. More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions. Check out the solutions built for first responders. Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age. Provide residents and city employees with an even better, happier life through digital transformation. Download the Case Study Now -------- 📬 Subscribe to the newsletter 🏕️ Intro In today's episode of The Public Sector Show by TechTables, we're joined with guests Mark Wittenburg, CIO of Raleigh, Rob Lloyd, Deputy City Manager of San Jose, and Chris Stewart, former CIO of the City of Austin from The Big Sky Live Podcast Tour. We dive into the complexities of digital equity and responsive government services in their cities. We also explore how these leaders leverage technology for community engagement during events and disasters, and discuss strategies to attract mission-driven talent in the increasingly competitive landscape of public sector employment. 🎧 Tune in to learn more about: ✨ Provide more equitable access to city services through technology "we connected 160,000 people covered. 160,000 people with high speed wifi." ✨ Bridge the digital divide in your community "In Title I attendance areas, that's 80% at least. Free or reduced lunch, a proxy for poverty" ✨ Truly listen and respond to your constituents' needs "we actually try to co create services." ✨ Create internships and events to inspire future technologists "that internship pipeline gives us a head start." ✨ Build a culture that attracts and retains top talent "when you create a culture that attracts people, it solves a big chunk of your problem." ✨ Develop managers to lead effectively in a hybrid world "Hybrid work does require better managers." ✨ Collaborate across regions to solve complex problems like "what are you going to do about the laws in North Carolina that restrict the cities from providing broadband?" ("It's trying to work with like the state with Jim Weaver is to start to look and say, ok, what are the things that we can do?") ✨ Communicate the meaningful impact of public sector IT work "the story we get to tell in public." Plus Q&A from Brent Byrnes at ExtraHop and Brad Booth from SentinelOne. 🔗 Watch and listen: https://podcast.techtables.com/ep170-A-CIO-Roundtable-San-Jose-Raleigh-Austin-Strategies-for-Tooling-for-Hyper-Responsive-Government-Services-with-Equity 📆 Ready to attend our next live podcast tour stop? Join us for the 2024 TechTables Phoenix Tour before sponsorship sells out! 3 spots left. 😱 Don't miss this one-of-a-kind chance to be part of the live audience for interviews with today's top public sector technology leaders, and hear from fmr. Governor Doug Ducey live! ⏰ Only 45 days left until the Phoenix Live Podcast Tour! 🔗 Visit https://www.techtables.com/2024-phoenix-live-podcast-tour to learn more. ⭐️ Leave a Review If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks! You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned...

Duration:00:45:24

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Ep.169 Breaking Down Data Silos: How Montana is Improving Data Sharing Across Agencies (and Reducing Friction and Streamlining Services) with Kevin Gilbertson, CIO, State of Montana, Carrie Albro, CIO, Montana Department of Public Health & Human Services, and Adam Carpenter, Chief Data Officer, State of Montana

2/8/2024
Featuring Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona. Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP. SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies. Learn how SentinelOne empowers this state to stay secure. Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon. More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions. Check out the solutions built for first responders. Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age. Provide residents and city employees with an even better, happier life through digital transformation. Download the Case Study Now -------- 📬 Subscribe to the newsletter 🏕️ Intro In this episode, we explore how the State of Montana is pioneering new approaches to AI, data sharing, and analytics to reduce friction for citizens and enable data-driven decisions. Featuring Kevin Gilbertson, CIO of Montana, Carrie Albro, CIO of Montana Health and Human Services, and Adam Carpenter, Montana's Chief Data Officer. We dive into success stories like fixing a decade-long sewer permitting issue, building a statewide justice data warehouse, and developing a resource referral engine to connect citizens to support services. Tune in to hear how Montana is improving cross-agency collaboration, empowering leaders with actionable insights, and leveraging technology for public good. 📚 Timestamps 00:00 How an unexpected phone call led Adam to become Montana's first Chief Data Officer 04:31 Discovering data silos that prevented effective policy decisions 08:38 Responding to legislature's demands for proof of IT strategy execution 12:48 Carrie advocates for other agencies by asking the "tough questions" 15:16 Pursuing constant improvement with "better is possible" mindset 18:31 Applying Netflix culture principles to build a dream team 21:10 Harnessing AI's potential to create major efficiency gains 26:19 Empowering businesses by unlocking the state's data assets 27:59 Overcoming 99-year record retention rules through master data 30:35 Establishing reciprocal data relationships with local counties Mark your calendars for the 2024 Phoenix Live Podcast Tour, where we will dive deeper into these insights and explore the cutting-edge solutions driving innovation in the public and private sectors. Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour ⭐️ Leave a Review If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks! You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏 🔗 Connect with TechTables LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/ LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/ Twitter https://twitter.com/thejoetoste Follow us on Instagram! https://www.instagram.com/techtablespodcast/ Website ⁠https://www.techtables.com/

Duration:00:34:26

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ep.168 Racing to Get Left of Boom: How CXOs Stay Steps Ahead of Nation States like China and Russia with Jamie Grant, fmr. CIO, State of Florida & Morgan Wright, Chief Security Advisor, at SentinelOne

2/6/2024
[NEW EPISODE] - UNLOCKED FROM THE VAULT - Orlando Live Podcast Tour at the Loews Portofino Bay Hotel on Saturday, March 18th, 2023 📬 Subscribe to the newsletter In a world of increasing cyber threats, how can government technology leaders try to stay a step ahead of nefarious hackers from China, Russia, and beyond? Our guests, former Florida CIO Jamie Grant and SentinelOne's Morgan Wright give us an inside look at the high-stakes cybersecurity race against bad actors and nation-states. Join us as Jamie and Morgan pull back the curtain on Florida's evolving cyberstrategy to get "left of boom" and prevent attacks before they happen. They'll discuss how AI, automation, and other innovative tools are being used to combat and outmaneuver complex threats. We'll also explore some of the unique public sector challenges around recruitment, retention, and procurement that Jamie's team overcame through creative problem-solving and a change in mindset. Connect with Jamie Grant here: https://www.linkedin.com/in/jdubyagrant Connect with Morgan Wright here: https://www.linkedin.com/in/morganwright150/ Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona. Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP. SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies. Learn how SentinelOne empowers this state to stay secure. Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon. More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions. Check out the solutions built for first responders. Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age. Provide residents and city employees with an even better, happier life through digital transformation. Download the Case Study Now 🔖 Timestamps 0:00 - Intro 3:00 - Morgan Wright on how 9/11 shaped his "left of boom" cybersecurity approach 6:00 - Connecting dots across agencies to prevent attacks 9:00 - Creative problem-solving strategies for cybersecurity 12:00 - Government procurement disconnects 15:00 - Emphasizing speed and agility in public sector 18:00 - Automation's role in defending against nation-state threats 21:00 - Recruiting and retaining talent in public service 24:00 - Evolving workforce and technology for enhanced value 27:00 - Driving value on cybersecurity offense 30:00 - Pattern recognition across industries 33:00 - Innovative cybersecurity philosophies and risk aversion 36:00 - Entrepreneurial thinking in government 39:00 - Florida's 2030 Cybersecurity Workforce Vision 42:00 - Partnerships over headcounts in government 45:00 - Economic barriers against adversaries 48:00 - Handling continuous attacks on Florida 51:00 - Rethinking Cybersecurity with AI 54:00 - Inefficient procurement processes 57:00 - Empowering teams in cybersecurity 1:00:00 - Preparing for future threats 1:03:00 - Automation and AI in network security 1:06:00 - Local government technology adoption barriers Mark your calendars for the 2024 Phoenix Live Podcast Tour, where we will dive deeper into these insights and explore the cutting-edge solutions driving innovation in the public and private sectors. Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour ⭐️ Leave a Review If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks! You can also Tweet us on...

Duration:01:07:17

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Ep.167 Mastering Accountability: 4-Step Guide for CIOs to Boost Team Performance & Minimize Burnout with Brendan Wovchko, Chief Technology Officer Ramsey Solutions

2/2/2024
I'm excited to share an exclusive interview with Brendan Wovchko, Chief Technology Officer at Ramsey Solutions, a $250 million organization. Brendan leads Ramsey's 250+ person technology organization, overseeing engineering, product, and software teams. I sat down with Brendan, who has deep insight gleaned from years of startup to leading large-scale teams, to explore the topic of "Mastering Accountability." One insight that struck me is Brendan's definition of accountability itself: "Accountability is the repeated pattern of verifying that expectations are turning into results." Throughout our interview, Brendan shares tactical advice to drive accountability on both an individual and organizational level. You’ll find immense value in hearing how Ramsey Solutions creates an ownership culture. 📬 Subscribe to the newsletter In this engaging episode, you’ll discover: 00:30 - Leadership is like a never-ending pie contest. 05:25 - Brendan's path from software engineer to CTO and the self-improvement CTO journey 07:02 - Essential leadership books that shaped Brendan's leadership approach 14:03 - The dual need for business and engineering knowledge in technology leaders 17:18 - Transitioning from startup to managing large teams and the importance of accountability 19:30 - The 4-step guide to setting expectations for CIOs to minimize team burnout 21:12 - Avoiding "ious" expectations for better team communication and performance 23:09 - Understanding the DISC profile dynamics within tech leadership 25:38 - Brendan's personal evolution into a high-performing leader and his definition of accountability 29:24 - Visualizing expectations and understanding the need for prioritization in leadership 31:52 - A breakdown of the four leadership archetypes and the importance of self-assessment 34:59 - Strategies to elicit honest feedback from your team and improve credibility Become a better leader at https://www.ramseysolutions.com/business/entreleadership ps: What's been your single biggest challenge regarding accountability—whether holding yourself or others on your team accountable? I'd love for you to reply back and share your biggest challenge regarding accountability Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona. Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP. SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies. Learn how SentinelOne empowers this state to stay secure. Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon. More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions. Check out the solutions built for first responders. Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age. Provide residents and city employees with an even better, happier life through digital transformation. Download the Case Study Now ⭐️ Leave a Review If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks! You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏 🔗 Connect with TechTables LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/ LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/ Twitter https://twitter.com/thejoetoste Follow us on Instagram!...

Duration:00:35:41

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Ep.166 [JUST ANNOUNCED] 2024 Final Four Live Podcast Tour - Cybersecurity Showdown: State CISO vs Private Sector CSO. An Interview with Tim Roemer, Chief Security Officer at GMI

1/31/2024
Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona. Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP. SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies. Learn how SentinelOne empowers this state to stay secure. Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon. More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions. Check out the solutions built for first responders. Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age. Provide residents and city employees with an even better, happier life through digital transformation. Download the Case Study Now -------- 📬 Subscribe to the newsletter In this episode, we speak with Tim Roemer, Chief Security Officer for GMI, and former Arizona Director of Homeland Security, CIA, and White House Situation Room. Tim shared valuable insights on his dynamic career, the transition from the public to the private sector, and the importance of collaboration in cybersecurity. Connect with Tim here: https://www.linkedin.com/in/tim-roemer-590279192/ Highlights from the interview: 1. Transition from Public to Private Sector: Tim discussed the challenges and perspectives gained from working in the public sector and the agility and focus on solutions in the private sector. He emphasized the importance of building partnerships and open communication with private sector companies. 2. Collaboration in Cybersecurity: Drawing parallels between basketball and cybersecurity, Tim emphasized the significance of effective teamwork and communication in both domains. He highlighted the need for diverse tools and proactive measures while underlining the importance of focusing on fundamental cybersecurity practices. 3. TechTables Live Podcast Event: Tim and host Joe Toste also previewed the upcoming live podcast event in Arizona, emphasizing the value of in-person collaboration, diverse thought, and trust-building within the cybersecurity community. Mark your calendars for the 2024 Phoenix Live Podcast Tour, where we will dive deeper into these insights and explore the cutting-edge solutions driving innovation in the public and private sectors. Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour ⭐️ Leave a Review If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks! You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏 🔗 Connect with TechTables LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/ LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/ Twitter https://twitter.com/thejoetoste Follow us on Instagram! https://www.instagram.com/techtablespodcast/ Website ⁠https://www.techtables.com/

Duration:00:26:01

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ep.165 Cultivating Community, Struggling with Bureaucracy, and The Last Act with Jamie Grant fmr. Florida State CIO, at Florida Digital Service

1/23/2024
Welcome to our TechTables' Team Spotlight Series, where we spotlight innovative teams and unpack the human stories behind their digital transformations. This limited 5-part series was live from Tallahassee at the Florida Digital Service in 2023. This is Part 5 of 5. Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP. SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies. Learn how SentinelOne empowers this state to stay secure. Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon. More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions. Check out the solutions built for first responders. Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age. Provide residents and city employees with an even better, happier life through digital transformation. Download the Case Study Now -------- 📬 Subscribe to the newsletter In this episode, we speak with Jamie Grant, fmr. CIO for the State of Florida at Florida Digital Service. Jamie reflects on leading the state's IT modernization efforts and building a high-performing Digital Service team focused on a shared mission of public service. He emphasizes the critical role organizational culture plays in driving innovation, including the need to challenge norms and push boundaries despite friction with established bureaucracy. In this episode, you’ll discover: 00:00 "You cannot innovate or disrupt or modernize or transform without some tension and some friction and some push on the status quo." 04:15 Finding Qualified Candidates Beyond Degrees 12:30 Why Character Beats Qualifications 19:47 The Legacy of Florida's Digital Service Team 22:33 Lessons from Team Shirt Fridays 25:58 Pushing Boundaries to Transform Government ⭐️ Leave a Review If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks! You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏 🔗 Connect with TechTables LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/ LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/ Twitter https://twitter.com/thejoetoste Follow us on Instagram! https://www.instagram.com/techtablespodcast/ Website ⁠https://www.techtables.com/

Duration:00:29:09

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ep.164 Deploying 800 Starlink Kits in 56 Hours: Inside Florida’s Digital Hurricane Response with Keith Pruett, Emergency Support Function (ESF) 20 Coordinator at Florida Digital Service

12/28/2023
Welcome to our TechTables' Team Spotlight Series, where we spotlight innovative teams and unpack the human stories behind their digital transformations. This limited 5-part series was live from Tallahassee at the Florida Digital Service earlier this year (2023). This is Part 4 of 5. 📬 Subscribe to the newsletter In this episode, we speak with Keith Pruett, Emergency Support Function (ESF) 20 Coordinator at Florida Digital Service, about Florida's digital response efforts during Hurricane Ian, including the rapid deployment of over 800 Starlink kits. Connect with Keith: https://www.linkedin.com/in/keith-pruett-298542129/ In this episode, you’ll discover: 0:00 - Intro 05:25 - How organized sports build the foundations for government service 07:02 - What the “Last Dance” reveals about leadership and team dynamics 14:03 - Reliving FL[DS]’s digital response efforts when Hurricane Ian hit 17:18 - The inside story of how Starlink was acquired and deployed 19:30 - How Starlink connectivity aided search/rescue and infrastructure teams 21:12 - Expanding Starlink for hospitals, pharmacies, banks and more 23:09 - Coordinating across agencies for procurement, tracking, and more 25:38 - Comparing emergency procurement to normal legislative processes 29:24 - Applying lessons learned to prepare for the 2023 hurricane season 31:52 - The integrated effort across FL[DS] to drive the response 34:59 - Unified leadership in FL[DS]'s response ⭐️ Leave a Review If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks! You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏 🔗 Connect with TechTables LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/ LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/ Twitter https://twitter.com/thejoetoste Follow us on Instagram! https://www.instagram.com/techtablespodcast/ Website ⁠https://www.techtables.com/

Duration:00:38:06

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Ep.163 The Secret Origin Story: How Florida Digital Service Built a World-Class CoLab from Scratch with Jen Cooke, the Partnership and Outreach Administrator at Florida Digital Services

12/13/2023
Welcome to our TechTables' Team Spotlight Series, where we spotlight innovative teams and unpack the human stories behind their digital transformations. This limited 5-part series was live from Tallahassee at the Florida Digital Service earlier this year (2023). This is Part 3 of 5. 📬 Subscribe to the newsletter In this episode, we speak with Jen Cooke, the Partnership and Outreach Administrator at Florida Digital Services, who spearheaded the CoLab for cross-agency collaboration and bringing world-class thought leadership to state government and beyond. Connect with Jen: https://www.linkedin.com/in/jennifer-cooke-pmp-fccm-6b7683a7/ In this episode, you’ll learn: 00:26 - How a love for basketball took Jen from managing restaurants to managing teams in state government 02:49 - The bold vision to pack out the Colab and make it the place for national thought leadership 03:53 - The creative tactic Jen used to launch the CoLab with zero budget 05:02 - How the CoLab email list blew up from 50 to 750+ 06:32 - The key to retaining talented tech workers 07:20 - Why every agency needs a CoLab and podcast to recruit top talent 08:15 - How Jen designed the CoLab's furniture for large-scale collaboration 09:19 - Plans to launch fireside chats to share more stories from the CoLab 10:41 - The inspiring moment Jen knew her team could run the CoLab without her 15:53 - Jen recalls the dramatic moment Florida agencies united after Hurricane Ian 19:20 - The first sold-out CoLab event and more! ⭐️ Leave a Review If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks! You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏 🔗 Connect with TechTables LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/ LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/ Twitter https://twitter.com/thejoetoste Follow us on Instagram! https://www.instagram.com/techtablespodcast/ Website ⁠https://www.techtables.com/

Duration:00:26:16

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Ep.162 The Relationship Manager's 5 Keys to Building Unbreakable Partnerships with Brad Oswald, Customer Success Manager at FL[DS]

12/5/2023
Welcome to our TechTables' Team Spotlight Series, where we spotlight innovative teams and unpack the human stories behind their digital transformations. This limited 5-part series was live from Tallahassee at the Florida Digital Service earlier this year (2023). This is Part 2 of 5. 📬 Subscribe to the newsletter --- Brad Oswald is the customer success manager at Florida Digital Service. In this episode, Brad unpacks why he pivoted careers to serve partners with a “get out of the office” approach centered on empathetic listening, disciplined systems, and relationship building over simplistic adoption metrics. Connect with Brad: https://www.linkedin.com/in/brad-oswald-9380b493/ In this episode, you’ll learn: 01:52 - From Chasing Commissions to Pursuing Purpose: Why Brad Shifted Careers 03:22 - The Startup Pitch that Convinced Brad to Join the Mission 04:52 - What to Look For When Hiring a Relationship-Focused Role 06:31 - Walking the Tightrope of Assertive Empathy with Partners 08:36 - Why Leading With Empathy is a Game-Changer 10:10 - Ditching Sales Quotas: How to Scorecard Lasting Partner Success 14:11 - What Jocko Willink Taught Brad About Unlocking Potential 16:14 - The Moment Our Perspective Fundamentally Shifted: Getting Out of the Office ⭐️ Leave a Review If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks! You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏 🔗 Connect with TechTables LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/ LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/ Twitter https://twitter.com/thejoetoste Follow us on Instagram! https://www.instagram.com/techtablespodcast/ Website ⁠https://www.techtables.com/

Duration:00:24:13

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Ep.161 The CISO's 3-Step Guide to Building an Unstoppable Cyber Community with Candace Wynn is the Cyber Community Ops Manager and Warren Sponholtz is the Deputy State CISO at Florida Digital Service

12/1/2023
Welcome to our TechTables' Team Spotlight Series, where we spotlight innovative teams and unpack the human stories behind their digital transformations. This limited 5-part series was live from Tallahassee at the Florida Digital Service earlier this year (2023). This is Part 1 of 5. --- Candace Wynn is the Cyber Community Ops Manager and Warren Sponholtz is the Deputy State CISO at Florida Digital Service. They discuss how Florida is taking steps to improve cybersecurity through grants, incident response, and community building. Connect with Candace: https://www.linkedin.com/in/candacemwynn/ Connect with Warren: https://www.linkedin.com/in/warren-sponholtz/ In this episode, you’ll learn: • About the $30 million Cybersecurity Grant Program to help local communities improve cyber resilience • How Florida Digital Service acts as a security operations center to help agencies respond faster to cyber incidents • Why cybersecurity works best as a team sport • How Candace is connecting Florida’s cyber community through working groups and events • The key role empathy and relationship-building play in statewide collaboration • Warren’s perspective on Candace’s strengths in organizing the Cyber Advisory Council • Advice for CIOs and CISOs looking to develop stronger cyber communities Timestamps 00:00​ - Introducing Warren & Candace 02:30​ - Florida’s $30 million cyber grant program 05:00​ - Warren on the importance of cyber collaboration 07:26​ - Candace’s background before community building 10:35​ - Warren highlights Candace's strengths 13:15​ - Candace discusses the Cyber Advisory Council 18:00​ - Connecting agencies through working groups 22:28​ - Building empathy and trust with stakeholders 25:17​ - Candace’s statewide outreach to locals ⭐️ Leave a Review If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks! You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏 📬 Subscribe to the newsletter 🔗 Connect with TechTables LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/ LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/ Twitter https://twitter.com/thejoetoste Follow us on Instagram! https://www.instagram.com/techtablespodcast/ Website ⁠https://www.techtables.com/

Duration:00:25:53

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Ep.160 Live from USC: How USC is Redefining EdTech & HigherEd with Dr. Joe Way, Director of Learning Environments, University of Southern California

11/21/2023
Featuring Dr. Joe Way, Director of Learning Environments, University of Southern California 🌟 "The more we can say, 'Here's why you're going to come and pay that [tuition],' because we can actually prepare you for the workforce, the more we can give that direct adaptation from classroom to workforce." ~ Joe Way 🔗 Connect with Joe: https://www.linkedin.com/in/josiahway/ 🎙️ What we cover: 04:00 - The Bridge from Classroom to Career: How USC's innovative learning environments prepare students for real-world opportunities. 14:00 - Inclusivity in Learning: Transcriptions, recorded classes, and AI-assisted education 16:00 - Teaching Tools for Tomorrow: Adapting to the evolving educational landscape with new technologies. 19:00 - Digital Creative Lab Magic: Exploring the wonders of video games, holograms, and digital art in education. 27:00 - Engagement in Education: The shift towards more interactive and collaborative learning experiences. ⭐️ Leave a Review If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks! You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏 🔗 Connect with TechTables LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/ LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/ Twitter https://twitter.com/thejoetoste Follow us on Instagram! https://www.instagram.com/techtablespodcast/ Website ⁠https://www.techtables.com/ #edtech #highereducation #usc

Duration:00:29:55

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Ep.159 Transforming Public Health: Insights with Barbie Robinson, Executive Director at Harris County Public Health

11/16/2023
🎙️ Featuring Barbie Robinson, Executive Director at Harris County Public Health 🔗 Connect with Barbie: https://www.linkedin.com/in/barbie-robinson-146ab615/ "Collaboration without true integration really is just another form of fragmentation." 🔥🔥🔥 ~Barbie Robinson In this episode of The Public Sector Show by TechTables, Barbie shares her public health journey across federal and county levels. Starting with the "ACCESS" initiative, a holistic care coordination model, Barbie shows us how technology is tackling the social safety net needs within local government and beyond. Don't miss this discussion on the future of public health and the role of technology, including: 🎙️ Holistic Care Coordination through ACCESS: Accessing Coordinated Care and Empowering Self-Sufficiency 🎙️ The Triple Aim Approach to breaking silos in public health 🎙️ Case Study: Technology's impact on vector-borne illnesses 🎙️ Harris County's Black Maternal Health Cohort program 🎙️ How to change lives by meeting people where they are at 🎙️Standardizing Data Systems: Looking ahead to 2024 🎙️ And more! If you liked this episode, check out Carolyn Staats, Director of Innovation, Information Systems Department Sonoma County's episod: https://techtables.com/episode/ep115-interview-with-carolyn-staats-director-of-innovation-information-systems-department-sonoma-county ⭐️ *Leave a Review* If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks! You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏 🔗 *Connect with TechTables* LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠ LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠ Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠ Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠ Website ⁠https://www.techtables.com/

Duration:00:27:22

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Ep.158 Cybersecurity Meets Business Goals: Insights into Florida State Courts' Strategy with Roosevelt Sawyer, CIO, Florida State Courts Administrator

11/14/2023
Featuring Roosevelt Sawyer Jr., CIO, Florida Office of State Courts Administrator 🔗 Connect with Roosevelt: https://www.linkedin.com/in/roosevelt-sawyer-jr-7252362/ "Blending those [private and public sector experiences] together... hiring what we have, employees that have that experience from the private sector also employees that have worked in the public sector- it brings a more robust conversation in the room." ~ Roosevelt Sawyer Jr on a blended workforce Court is in session! On this episode of The Public Sector Show by TechTables, we sit down with Roosevelt Sawyer Jr., CIO for the Florida Office of State Courts Administrator. Roosevelt walks us through his agency's methodical approach to aligning cybersecurity with business goals, plans to infuse more fun into team recruitment and onboarding processes, and new projects on the horizon, including: 🎙️ Recruiting and onboarding challenges and wins 🎙️ Generative AI (ChatGPT) and its potential judiciary applications 🎙️ Team building: Synergizing private and public sector backgrounds 🎙️ Training, tools, and projects to advance the state court system's cybersecurity stance 🎙️ How to engage business users with new technologies without hindering operations 🎙️ The future of passwords 🎙️ And more! ⭐️ Leave a Review If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks! You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏 🔗 Connect with TechTables LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠ LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠ Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠ Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠ Website ⁠https://www.techtables.com/

Duration:00:39:21

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Ep.157 Transforming Maricopa County: A CIO's Insights on AI Advancements and Entrepreneurship in GovTech

10/3/2023
Show Notes “We can talk about all the great things we want to do. We can talk about how we leverage technology for all these outcomes. In the end, you have to deliver. That's what matters.” ~Richard McHattie 🔗 Connect with Richard: https://www.linkedin.com/in/richard-mchattie-42602a5/ “Our primary responsibility is you've got to secure the enterprise. And without that, you know, not much else matters.” ~ Richard McHattie On this episode of The Public Sector Show by TechTables, we sit down with Richard McHattie, CIO for Maricopa County. From working in his parents' RFID startup, pioneering implantable microchips for pets, to his current role as the CIO of one of the largest counties in the US, Richard shares the challenges, triumphs, and unexpected turns that shaped his path in technology, leadership, and public service, including: 🎙️ Perspectives on securing the enterprise, data priorities, and the ongoing journey of digital government transformation in Maricopa County 🎙️ Know your “why:” How work ethic follows passion for the mission 🎙️ Hands-on leadership and the entrepreneurial mindset advantage 🎙️ Improving customer experience through entrepreneurial initiatives in AI, conversational AI, and robotic process automation 🎙️ How to collaborate with early-stage startups, break down barriers in procurement, and foster a culture of innovation 🎙️ Q&A questions from Montana CIO Kevin Gilbertson and fmr. Florida CIO Jamie Grant 🎙️ And more! ⭐️ Leave a Review If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks! You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏 🔗 Connect with TechTables LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠ LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠ Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠ Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠ Website ⁠https://www.techtables.com/

Duration:00:44:43

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Ep.156 At the Line: How CIOs Handle High-Pressure Situations

9/26/2023
Show Notes 🔗 Connect with Bert: https://www.linkedin.com/in/bert-quarfordt/ On this episode of The Public Sector Show by TechTables, we sit down with Bert Quarfordt, Deputy CIO for IT Infrastructure at the City of Houston. Bert shares his journey from a private-sector IT career to public service and discusses the challenges and pressures of managing infrastructure in the public sector. Drawing upon his love of sports, Bert dives into the importance of team dynamics, collaboration, and communication in resolving critical issues, including: 🎙️ Bert's 33-year career in IT 🎙️ How private and public sectors handle infrastructure outages 🎙️ How to develop a presentation mindset 🎙️ The value of practice, preparation, and consistency in long-term success 🎙️ How to manage emotions and team dynamics during critical projects 🎙️ Transforming city infrastructure: Houston’s game-changing projects ⭐️ Leave a Review If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks! You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏 🔗 Connect with TechTables LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠ LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠ Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠ Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠ Website ⁠https://www.techtables.com/

Duration:00:30:27

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Ep.155 The Solar-Eclipse Leader: 5 CIO Tips to Boost Team Efforts & Morale Featuring Craig Hopkins, CIO, City of San Antonio

9/21/2023
Show Notes 🔗 Connect with Craig: https://www.linkedin.com/in/craig-hopkins/ 🎙 About the episode Leadership Eclipsers: Leaders who put themselves in the path of their teams, eclipsing their efforts and blocking credit for their input. If you have ever worked with a team leader like this, you know firsthand the void felt by everyone else standing “behind.” As the 2023 “Ring of Fire” Solar Eclipse makes its way across a good portion of the US in October, we discovered that the moon is less than 1/400th of the size of the sun, and yet for a brief few minutes, appears to cover the sun in its entirety. Likewise, a “leadership eclipser” is one person taking credit for, and blocking out, an entire team of dozens, hundreds, or even more team members. So how can you be less of a solar-eclipse leader and become more effective at building up a team culture that is known for reflecting the efforts of one another? As the solar eclipse gives us a moment to pause, we were reminded about our fantastic talk with Craig Hopkins on his reflections and experiences with both the good and the “needs-improvement” styles of leadership. And how, as an individual, your behavior shapes your character, but within a group, such as a team, the collection of individual characters forms the team's culture. This culture, in turn, becomes the foundation for the larger organization's culture. So good was our talk, in fact, that we had to come back to record a part two just to get all of Craig’s sage learnings in, including: * Begin by modeling a heart of Servant Leadership * The concept of humility and bringing others up is a fundamental aspect of leadership * How serving in the Coast Guard helped Craig learn how to transition from valuing individual accolades to being part of something greater * Leveraging the principles from "Team of Teams" to create a collaborative spiderweb structure for effective communication and collaboration * The role of accountability in building a culture of trust and collaboration * Why Craig dislikes the term “digital workforce” * and more! We can’t wait to hear from Craig again at our upcoming GovTech IT & Leadership Summit in San Antonio! Check out the links above if you haven’t already, as we have some “Ring of Fire”- worthy roundtable discussions lined up that you can only get if you’re there. 🤝 And a big thank you to our brand partners who keep this podcast free to the listener: ⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. If you want to meet with Nagarro, one of our preferred, trusted brand partners, email me at ⁠joe@techtables.com⁠. ⭐️ Leave a Review If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks! You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏 🔗 Connect with TechTables LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠ LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠ Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠ Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠ Website ⁠https://www.techtables.com/ Episode originally recorded, April 2021

Duration:00:45:39

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Ep.154 From Code to Contracts: Exploring Privacy in the Age of AI

9/19/2023
Show Notes 🔗 Connect with Jane: https://www.linkedin.com/in/jane-w-3670b325/ 🎙 About the Episode On this episode of The Public Sector Show by TechTables with Jane Wu, Deputy Director for Data Privacy and Business Operations at the City of Houston, we learn how to walk the tightrope of balancing convenience and privacy concerns with the latest trends in technology. Jane takes us along her journey from computer science major to biomedical science to law before deep diving into the world of data privacy and the delicate yet important balance between innovation and safeguarding data. How does generative AI, such as GPT-3, present both convenience and privacy concerns? How can we best manage personal data in an era of rapid technological progress? Listen in for Jane’s thoughts on: * Privacy concerns with generative AI * Looking beyond jurisdictions for best practices * Crafting language and contracts * Top do’s and don’ts for vendor partners * How to balance privacy and innovation * Best advice for future IT professionals and more! ⭐️ Leave a Review If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks! You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏 🔗 Connect with TechTables LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠ LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠ Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠ Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠ Website ⁠https://www.techtables.com/

Duration:00:28:57