A Well-Designed Business® | Interior Design Business Podcast

Today With Helen Bygraves: It’s easy to look at massive design firms and wonder how they could have possibly done it. When you’re growing your business, it can seem like top-tier firms must have a secret roadmap or a crystal ball that tells them what decisions to make when. But more likely, the success of a firm like that comes down to something much simpler: the discipline to show up and the guts to say “yes” to the right opportunities, even when they’re daunting. That’s exactly how my guest today, Helen Bygraves, has built Hill House Interiors over the last 28 years. Today, she breaks down the reality of scaling an international empire, surviving the tough times, and coming out on the other side. More About Helen Bygraves: Helen Bygraves’ unique perspective on interiors draws on her singular background as a professionally trained dancer. From an appreciation for proportions, volume and movement to her sense for narrative and theatre, Helen’s experience on the stage has given her an inherent understanding of how to present interiors to their best effect. Her aesthetic choices are further enriched by a passion for travel, which she indulged during a period in her 20s working in the airline industry. Her insatiable curiosity for other cultures led to a period of several years exploring the world. Even today, Helen relishes working on overseas projects, where the local architecture, fashions, aesthetic traditions and culture are a constant source of inspiration. Born and raised in London, Helen fell into her calling as a designer almost accidentally, by renovating her own properties, which caught the attention of friends and led to her first clients. With her trademark enthusiasm, passion and exceptional organisational skills, she began her career in interior design while working in the travel sector and raising her daughter, Daniella. Never daunted by any challenge, Helen fervently believes in pushing boundaries, maintaining that progress comes when you venture beyond your comfort zone. This mantra applies as much to her creative process and life choices as to the design decisions she encourages her clients to explore. Helen met Jenny in the early 1990s when they were both starting out in their creative careers. Their instant friendship was a meeting of two creative minds, cemented through shared aesthetic values, convictions and a sense of humour, and it quickly evolved into a business collaboration that now spans 25 years. Hill House Interiors has grown organically through word of mouth over the years, and continues to evolve. With her nurturing personality, Helen takes particular pleasure in furthering the careers of her staff and watching them flourish. With a beautiful new office in Dubai to better service clients in the Middle East, Africa and Asia, and the launch of an exclusive range of furniture, rugs, cushions and trimmings, Helen is relishing every moment in the continuing evolution of Hill House Interiors. Ah Ha Moments with Helen Bygraves: "Always surround yourself with the very best you can afford because they are going to take you to the next level." -Helen "The day you think you know it all is the day you shouldn't be doing this job." -Helen "It’s only a failure if you can’t correct it, right? It’s only a failure if you can’t figure out how not to do it again." -LuAnn Connect with Helen Bygraves: www.hillhouseinteriors.com www.hillhouselifestyle.com Instagram LinkedIn What’s new with LuAnn Nigara: Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara:...

Today With Kate O’Hara: As you grow your business, you inevitably hit a point where you just can’t force more projects into your pipeline. So…what happens next? Do you bring on another designer? Are there other options? Do you have to let go of creative control if you do bring on another designer? How do you make sure it’s a successful process? In Part 1 of this two-part episode, Kate O’Hara shares the answers to all of these questions. She breaks down the three options you have in terms of growing or scaling your business, and how to make sure that each one sets you up for success. (Then in Part 2, she highlights how to take the space you create as you scale to diversify your income and create more revenue opportunities.) LuAnn Nigara and Kate O'Hara's Ah-Ha Moments “Now you’re letting go of what happens to those clients when they’re in the hands of your other designers. So you have to have a strong team and people that you really trust to the moon and back.” -Kate “It’s all of the little, tiny little touch points that are coming out on your website, that are coming out in social, that are coming out in the magazine opportunities, the publication opportunities that you have, where you are literally saying we, us, not just the words we us, but all the different ways that it actually is we, us.” -LuAnn “I think we sometimes we forget in our efforts to create really strong company culture and to be this type of firm people want to work for, it doesn't mean we have to be the type of firm that everyone and anyone can work for.” -Kate More About Kate O’Hara Kate O’Hara grew up in the world of design. After a decade with the company, she stepped into the role of CEO + Creative Director, expanding the family design firm into new regions of the U.S. When she isn’t traveling between our Minnesota and Texas offices, you can find Kate speaking at conferences, working with our design team, and connecting with new clients and furniture lines. Connect with Kate O’Hara ⁠⁠⁠Website⁠⁠⁠ ⁠⁠⁠Instagram⁠⁠⁠ ⁠⁠⁠Facebook⁠⁠⁠ ⁠⁠⁠Pinterest⁠⁠⁠ ⁠⁠⁠Houzz⁠⁠⁠ ⁠⁠⁠LinkedIn⁠⁠⁠ What’s new with LuAnn Nigara ⁠⁠⁠The Power Talk Friday Tour⁠⁠⁠ ⁠⁠⁠Watch the Docuseries!⁠⁠⁠ ⁠⁠⁠http://www.luannnigara.com/cob⁠⁠⁠ Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free ⁠⁠⁠here⁠⁠⁠. To Get on LuAnn’s Email List, text the word designbiz to 444999!

Today With LuAnn Nigara: You’re talented. You’ve built something thoughtful, elevated, even exceptional. So why isn’t it landing? That’s the real question behind today’s What Would Lu Do. In this episode, I answer a question from a creative entrepreneur who offers highly customized, luxury-level products designed in collaboration with interior designers. Her question? Do designers even want this level of custom work… or do they prefer established brands with systems and structure? But that’s not really the question. The real question is: If what you offer is so good… why isn’t it getting traction? What You’ll Learn in This Episode Why talent and quality are not the deciding factors in getting hired How market fit determines whether your offer lands or gets ignored The difference between being visible, distinct, and discreet (from my conversations with Kate O’Hara) Why high-end clients expect custom… but demand it be effortless How designers actually discover (and specify) vendors and partners The role of relationships vs. visibility in growing a high-level business What both vendors and designers must do to reach the next tier The Big Takeaways 1. Not every great offer is for every client If you’re trying to appeal to everyone, you’ll connect with no one. 2. The higher the level, the narrower the audience Luxury, custom, and bespoke always mean a smaller, more specific market. 3. Discovery might get you noticed. Relationships get you hired At higher levels, opportunities come through trust, not chance. 4. Custom is expected. Effortless is required Your value isn’t just what you create. It’s how smoothly you deliver it. 5. Whether you’re a designer or a vendor, the path is the same Find the right rooms. Get in them. Stay in them long enough for trust to build. Referenced Episodes To go deeper on client tiers and positioning, listen to: Episode #1148: A Framework for Understanding Luxury Interior Design Clients Episode #1157: Marketing to the Three Tiers of Luxury Clients and How to Attract Each One Mentioned in This Episode In this episode, I reference a creative entrepreneur who submitted today’s question. While I typically keep the focus on the lesson rather than the source, in this case, seeing the type of work we’re discussing may be helpful. You can find her information in the show notes below: Trisha Patel Website Instagram Have a Question for WWLD? Head to: 👉 luannigara.com/WWLD Submit your question and it might be featured in an upcoming episode. Connect with LuAnn Nigara: LuAnn’s ⁠⁠⁠⁠⁠⁠Website⁠⁠⁠⁠⁠⁠ LuAnn’s ⁠⁠⁠⁠⁠⁠Blog⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠Power Talk Friday⁠⁠⁠⁠⁠⁠ Like Us: ⁠⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠⁠ | Tweet Us: ⁠⁠⁠⁠⁠⁠Twitter⁠⁠⁠⁠⁠⁠ | Follow Us: ⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠ | Listen Here: ⁠⁠⁠⁠⁠⁠Podcast⁠⁠⁠⁠⁠ What’s new with LuAnn Nigara: ⁠⁠⁠⁠⁠⁠The Power Talk Friday Tour⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠Watch the Docuseries!⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠https://www.luannnigara.com/cob⁠⁠⁠⁠⁠⁠ Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free ⁠⁠⁠⁠⁠⁠here⁠⁠⁠⁠⁠⁠. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: ⁠⁠⁠⁠⁠⁠The Making of A Well – Designed Business: Turn Inspiration into Action⁠⁠⁠⁠⁠⁠ Audiobook: ⁠⁠⁠⁠⁠⁠The Making of A Well – Designed Business: Turn Inspiration into Action⁠⁠⁠⁠⁠⁠ Book 2: ⁠⁠⁠⁠⁠⁠A Well-Designed Business – The Power Talk Friday Experts⁠⁠⁠⁠⁠⁠ Book 3: ⁠⁠⁠⁠⁠⁠A Well-Designed Business – The Power Talk Friday Experts Volume 2

Welcome to today’s show! We are really happy today to have Candy Scott and Rachel Cannon join us on the show! In today’s episode, these two smart ladies will be talking to LuAnn about the changing landscape in the business side of interior design. Candy and Rachel are both highly organized, with finite systems in place for running their businesses and they truly understand that you really need to know and sell your own value, as a designer, rather than the value of the products that you specify. Listen in, to find out what they have to share with you on the show today. Candy is the principal of Mood Design and Build, which is located in Chicago. She has won multiple awards during her seventeen-year career in designer and she’s worked with large developers and corporate clients, outfitting high-rise condominium lobbies, club rooms, and model showrooms. Rachel is based in Baton Rouge, Louisiana. She has clients from Palm Springs to Palm Beach, with over fifteen years of experience in residential and commercial interior design. She opened her own firm, Rachel Cannon Interiors nine years ago and her work has been featured in Traditional Home, The Wall Street Journal, HGTV, My Domain.Com, and Southern Home. Tune in now! Both Rachel and Candy are going to be at LuAnn Nigara Live, It’s About The Conversation. Show highlights: Business disruptions are not a new thing. The future of the interior designer with the disruptive emergence of products being available online to the consumer. Being a designer is not just about selling merchandise- it’s so much more about the relationship. As designers, you need to be the innovators! Why you have to start charging for your services. If you make your money on a flat fee, you don’t have to focus on selling furniture. Creating tracking documents for orders. Surviving the changes in the industry. The layer of service that Candy has added to her business, to really set it apart. The value of having the designer run the project. Rachel’s ideas for designers to make money, going into the future. The middle end of the market is going to go away. Rachel’s approach to design consult packages. The importance of branding. As an entrepreneur, you just have to be open to change. Some things to consider when creating your brand. Rachel Cannon is an interior designer from Baton Rouge, Louisiana, with clients ranging the nation from Palm Springs to Palm Beach. She has over 15 years of experience in residential and commercial interior design, nine of which are at her namesake interior design firm, Rachel Cannon Limited. Armed with a degree in interior design and a background in art history, Rachel joins together classic principles with a decidedly contemporary tone. She provides her clients with sophisticated interiors that exude an effortless combination of subtle color, rich architectural detail, and a beguiling mix of livable, tailored and luxe details. With a clientele of professionals and families with demanding schedules, Rachel is most praised for her ability to simplify the interior design process while paying meticulous attention to planning and detail. The finished product: a livable yet polished space the entire family can enjoy. Rachel’s work has been featured in Traditional Home, The Wall Street Journal, HGTV.com, MyDomain.com and Southern Home. Her captivating wit and knowledge of art, design, and architecture have made her a favorite on television, radio, and podcasts. While always on the go, the Rachel Cannon Limited team is headquartered in Baton Rouge, Louisiana. In 2014, Candy Scott founded MOOD Design and Build where she continues to work with residential clients, business owners, and development partners on their homes, offices, and commercial interiors. As a designer, Candy is most inspired and intrigued by the transformation process. Both for the people who inhabit the spaces and the physical spaces themselves. She believes bringing consciousness to our spaces greatly impacts the way we...

Today With Kia Weatherspoon: Today with Kia Weatherspoon, we explore what it truly means to lead, not performatively, but fully and honestly. As the founder of Determined by Design, Kia has built a mission-driven firm rooted in the belief that interior design is not a luxury for a few, but a standard that should serve all people. In this conversation, she shares how that belief has shaped her work in affordable housing, her approach to advocacy and the way she articulates value in spaces often overlooked by the industry. But this episode goes deeper than business and design. Kia opens up about the cost of performing leadership, the importance of honoring your own humanity and how the way you see yourself directly impacts how you serve others. This is a powerful conversation about leadership, purpose and the responsibility we carry as designers to create spaces, and businesses, that truly support the people they are meant to serve. LuAnn Nigara and Kia Weatherspoon's Ah-Ha Moments “The humanity you give to yourself is reciprocated in how you serve others.” - Kia “I am my own hero.” - Kia “Interior design is not a luxury for a few—it is a standard for all.” - Kia More About Kia Weatherspoon: The most decorated black interior designer of a generation. Kia Weatherspoon, ASID, CID, IIDA, NCIDQ, D.F.A (h.c) is unafraid to take risks. Her superpower is that she jumps – defying every design stereotype as she’s moved through the industry. The most damaging - interior design is a luxury reserved for a few. Being the child of an addict was not something that happened to her - but for her. For a long time, she strived for this yearning to be seen and in that she realized showing up as her most authentic self was her greatest strength. Understanding showing up as who you are is what makes great leaders – she doesn’t see titles and sees others as who they are. In that she goes above and beyond not to just see them – but searches for ways to elevate, celebrate, uplift and make sure their voices are heard. Often asked what the key to her success at Determined by Design® is, simply put the success is that she has always checked her ego and searched for humanity. She is unafraid to challenge anyone who doesn’t see the humanity and softness every person deserves. Her vehicle to doing that happens to be through interior design - founding Determined by Design®. Her voice, presence and leadership have created ripples, prompting housing developers, agencies, and industry partners in economically challenged communities to not just take notice of her work—but to do better. Her innovative approach to design for everyone is why Determined by Design® is the only interior design firm in the nation that provides Design Equity® services. She is an advocate, educator, speaker, business owner, leader and most of all – she is just Kia. That is enough and why she’s been recognized as the ICFF Design of the Year, has an Honorary Doctorate from New York School of Interior Design, the ASID National Design for Humanity recipient, the HIP Designer for Good by Interior Design Magazine, the CREW Washington, DC Raise Your Voice Awardee, a part of the Washington Business Journal’s 40 under 40 Class and the International Interior Design Association Luna Textile/Anna Hernandez Visionary Award recipient. She is many things but all of them are the things that make her determined by design. Connect with Kia Weatherspoon: Website Determined by Design Instagram Determined by Design Instagram LinkedIn What’s new with LuAnn Nigara: ⁠Watch the Docuseries!⁠ ⁠https://www.luannnigara.com/cob⁠ Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free ⁠here⁠. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: ⁠⁠⁠The Making of A Well – Designed Business: Turn Inspiration into Action⁠⁠⁠ Audiobook: ⁠⁠⁠The Making of A Well – Designed Business: Turn Inspiration into Action⁠⁠⁠ Book 2: ⁠⁠⁠A...

Today With Geraldine Morrison: What happens when you stop guessing in your business… and start making decisions based on real industry insight? In this episode, LuAnn is joined by Geraldine Morrison, Chief Partnerships Officer for Domestic and Global Brands at NKBA | KBIS. With leadership experience at brands like Samsung and LIXIL, Geraldine brings a unique perspective on how manufacturers, designers, and industry organizations intersect—and why that matters to your business. Recorded live at KBIS 2026, this conversation goes beyond what NKBA is and gets into how it actually supports you as a business owner. Because here’s the truth: many designers are making decisions in isolation. They’re relying on instinct, past experience, or what they’re seeing on social media. But that only gets you so far. Geraldine shares how access to real data, market research, and industry connection can change the way you operate. From understanding shifts in consumer behavior to recognizing where opportunities are emerging, this is about making smarter, more strategic decisions. You’ll also hear how NKBA is expanding its reach, from global initiatives like Global Connect to its growing presence at High Point Market, creating more opportunities for designers to connect, learn, and grow. If you’ve ever felt like you’re making decisions without the full picture, this episode will challenge you to think differently about where you get your information and who you’re connected to. What’s new with LuAnn Nigara: Watch the Docuseries! https://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: ⁠⁠The Making of A Well – Designed Business: Turn Inspiration into Action⁠⁠ Audiobook: ⁠⁠The Making of A Well – Designed Business: Turn Inspiration into Action⁠⁠ Book 2: ⁠⁠A Well-Designed Business – The Power Talk Friday Experts⁠⁠ Book 3: ⁠⁠A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara: LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast A Big THANK YOU to Today’s Podcast Sponsor: AJ Madison Pro is the industry’s trusted appliance source for professionals who need fast, reliable access to top brands. Backed by nationwide shipping and a powerful logistics network, delivery is precise and dependable. With over 150 premium brands – including Sub-Zero, Wolf and Cove, Miele, Viking, Thermador, Gaggenau, and more – AJ Madison Pro is your single source for appliance specification. Qualified builders and architects can save up to 15% on luxury brands through exclusive trade programs, with registration handled for you. AJ Madison Pro. Smarter appliance sourcing starts at ajmadison.com/pro.

The guest on today’s Power Talk Friday is Fred Berns, the only Interior Design Industry Business Coach, and Speaker. Fred was a Speaker at the Design Blogger’s Conference, held in L.A. In March, where he spoke about how to create your bio, so this show is tagged onto the Design Blogger’s Series. This is the fourth time that Fred has appeared on this show and LuAnn is really happy to have him back again because he always brings so much value. (He previously appeared on shows #22, #48 and#96.) Today, Fred will help you to figure out your ‘only‘, so listen in now and find out why it’s so important. Fred creates personal bio’s and other promotional materials for design professionals, worldwide. He has had more than twenty-five years of experience, training design professionals and creating their online profiles, website, and social media copy, blogs, and marketing forums. He also offers a wide range of business coaching services, including his High-End Performance Coaching Program, his bio briefing and his website once over. Listen in to today’s show to find out from Fred how you can really stand out in the marketplace. Today, Fred talks to LuAnn about: Why it’s so important for you to figure out your ‘only’. How he helps designers to arrive at their ‘only’. Some categories to consider when trying to figure out your ‘only’ phrase. How to be sure that you are really the ‘only’ one when making that claim. How to subtly modify your ‘only phrase’, if necessary. Using the word ‘specializes’ to better describe your ‘only’ and to differentiate yourself. That your ‘only’ doesn’t have to be a big thing. How having an ‘only’ helps you to charge a higher fee. How he helps people to draft letters to inform customers that they are raising their fees. How educating people about your value helps to overcome their resistance to your charging top dollar. Why he encourages you, as a designer, to highlight rather than hide your past. That it’s often the small things that make you unique. Some examples of how you can incorporate your ‘only phrase’ into your bio, to make yourself memorable. Ways for newly graduated designers to set themselves apart. His victory vocabulary. Using the law of attraction to draw the kinds of clients you’d like to work with towards you. That the most financially successful designers are not necessarily the best designers. ‘Only’ is not the only word, but it’s the best one!

Today With Josh Kasper of Studio Kasa: Art is one of the most overlooked, and under-monetized, elements in interior design. In this sponsored episode, LuAnn sits down with Josh Kasper, founder of Studio Kasa, to talk about how designers can approach art differently, not just as a finishing touch, but as a strategic part of both the design and the business. Josh shares how his firm helps designers source art efficiently, elevate their projects, and create an additional revenue stream without adding more work to their plate. From understanding how to guide clients through art decisions to avoiding the endless rabbit hole of online sourcing, this conversation reframes what’s possible when you have the right process and partner in place. If you’ve ever struggled with how to confidently incorporate art into your projects, or how to make it profitable, this episode will open your eyes to a smarter way of doing it. More About Josh Kasper: Having spent almost a decade on Wall Street at iconic firms including Goldman Sachs, Josh Kasper launched himself into the art world as a collector. While engaging with traditional advisors and galleries he found the art to be too expensive and mostly based on what was considered “in” versus his unique tastes. This brought him directly to artists’ studios, which led him to develop an Instagram feed (@_Studio Kasa_) where he could share both artists’ stories and their creation process. One day someone asked him to source artwork for their home... the rest is history. Today Josh Kasper leverages his experience in financial services and as an art curator working almost exclusively with interior designers offering various solutions at all pricing thresholds, while providing a seamless client experience. Today, his company Studio Kasa serves as a trusted resource for interior design professionals: Curating artwork tailored to each client’s aesthetic and the unique character of every space Managing the full end-to-end process from sourcing through shipment and installation Negotiating pricing and offering competitive designer referral fees Saving designers valuable time so they can focus on their clients and core design work Connect with Studio Kasa: Website Instagram What’s new with LuAnn Nigara: Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara: LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Join the giveaway! Through May 5th, when you book and attend a discovery call or webinar with Josh, you’ll be entered into a raffle to win a featured piece of art. (See it below!) Pretty cool, yes. But the real opportunity is this: You will learn how to turn something you’re already doinginto a structured, profitable part of your business. Go to studiokasa.art/luannand choose the session that fits your schedule and you will be entered to win!

Today With Duke Renders and Jenna Gaidusek: AI is everywhere right now. Some designers are excited about it. Others are frustrated by it. And many are quietly wondering… Is this actually helping my business or just adding more noise? In this episode, LuAnn sits down with Mina Duque of Duke Renders and AI expert Jenna Gaidusek to cut through the confusion and get to the truth. What is AI actually good for in the design process? Where does it fall short? And most importantly… what happens when you present something to a client that isn’t fully thought through? Because once you present it, it’s no longer an idea. It’s a promise. You’ll hear why AI can be a powerful tool for early-stage exploration—but why it cannot replace the accuracy, accountability, and decision-making required for real-world execution. Mina breaks down Duke Renders’ structured process, from clay renderings to final visuals, and how that process helps designers catch costly mistakes before they happen. And Jenna explains exactly why AI-generated images can look beautiful at first glance… but fall apart when you zoom in. This episode will change how you think about: • AI as a brainstorming tool—not a final deliverable • The difference between inspiration and execution • Why accuracy protects your profit• How better visuals lead to better decisions not just prettier presentations If you’ve been wondering whether you still need professional renderings in the age of AI, this conversation will give you your answer. And it will likely raise your standards in the process. Connect with Duke Renders: Website Instagram Facebook LinkedIn Houzz Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: ⁠⁠The Making of A Well – Designed Business: Turn Inspiration into Action⁠⁠ Audiobook: ⁠⁠The Making of A Well – Designed Business: Turn Inspiration into Action⁠⁠ Book 2: ⁠⁠A Well-Designed Business – The Power Talk Friday Experts⁠⁠ Book 3: ⁠⁠A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara: LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: Episode 951Power Talk Friday: Duke Renders: More Interior Designers Share the Value Of Using Duke Renders For Your Rendering Projects Episode 905Power Talk Friday: Duke Renders: Why Successful Design Firms Choose Duke Renders for Their Rendering Projects Episode 823Power Talk Friday: Duke Renders: A Case Study For a Successful Business Plan Episode 722Power Talk Friday: Duke Renders: How to Incorporate 3D Renderings into Your Interior Design Business

Welcome to A Well-Designed Business! On this episode, LuAnn sits down for a chat with Denise Wenacur, the principle of DW Design & Décor in Croton on the Hudson, which is a beautiful community just outside of NYC. Design-build is the hot topic of the day, and you’ll learn the importance of having an interior designer as the point person for the client between the architect, the builder and themselves. She discusses the ways having an interior designer on their team from the outset truly benefits the process and the result of the project. If that wasn’t enough, Denise will share tips for connecting with people who can introduce you to the type of projects you are looking for. Tune in to this engaging and informative conversation! Show Highlights: Denise recounts why and how she changed her business model to include the construction part. She is always the first point of contact as the interior designer. She rounds out each team with an architect, contractor, and whichever trades need to be added, as well. Each team member has their unique perspective and experience that they bring to the job, all working together for the good of the client and a perfect outcome. Making a 3D version of the architect’s plans can assist in both the design and the build in amazing ways. Denise has a video on her website explaining the pros and cons and importance of having a designer involved at the beginning of construction. One big successful project will generate referrals. Sharing on social media tips and ways that your services have made a positive impact will further help you to get noticed. Denise also holds a Construction Manager certificate from Pace University. This helps build confidence when she’s working with the rest of the team. Communication is everything, and it’s all about the client. Denise feels like she’s doing a good job when she gets new clients from her referral partners. Denise shares some ideas on how to meet architects and builders in the area. It’s important to create the relationship first. A CFO surprise! When you know your numbers, it instills confidence and that comes across to your clients. Potential clients will know if you know what you’re doing. Resources: LuAnn’s Website LuAnn’s Podcast – Please SUBSCRIBE, Rate & Review! Purchase LuAnn’s Book! Power Talk Friday LuAnn Live Connect with Denise! Denise’s Website Denise’s Facebook Denise’s Instagram Denise SINGS!The 1-4-5’s YouTube Channel Other episodes mentioned: #380 Circle Design, John and Theresa Dorlini #361, #442, Kimberly Merlitti #441 4Pt Design Build, Laura and Cliff Muller #181 H2 Design Build, Angela Rasmussen #202 Enoch Sears #292 Jana Phipps

Today With Rachel Usher and Rick Campos: The Business of Interiors Community Summit: The Room That Changes Your Business What if the thing that changes your business isn’t another course, another podcast, or another late night Googling session, but simply getting in the right room? In this episode, LuAnn talks with Rachel Usher, founder of The Business of Interiors, and Rick Campos, creator of the Design Biz Survival Guide, about the power of community, candid conversations, and why designers need spaces where the real business of interior design is discussed openly. This isn’t about inspiration for inspiration’s sake. It’s about sitting in a room with other designers who are asking the same questions you are, navigating the same challenges, and willing to share what’s actually working in their businesses today. If you’ve ever felt like you’re building your business on your own, this episode is your reminder that you don’t have to. And more importantly, you shouldn’t. More About Rachel Usher and Rick Campos: Rachel Usher: Rachel Usher is a luxury Interior Designer, podcast host and business mentor. With over a decade of experience running an award-winning Interior Design business Rachel is now breaking down barriers within the Interior Design industry through her company The Business Of Interiors, a platform to unite designers and build a community through her podcast If These Walls Could Talk and her annual Business Of Interiors Community Summit. Rachel's award-winning studio Usher & Co Interior Design is going from strength to strength, working on illustrious properties across the UK & internationally. Rick Campos: Rick Campos is a business coach specialising in helping interior designers run profitable, efficient businesses. Through his Design Biz Survival Guide, Rick’s practical insights help designers streamline their processes and achieve long-term success. Connect with The Business of Interiors Community Summit: Website Instagram Facebook Pinterest What’s new with LuAnn Nigara: The Power Talk Friday Tour Watch the Docuseries! https://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: ⁠⁠The Making of A Well – Designed Business: Turn Inspiration into Action⁠⁠ Audiobook: ⁠⁠The Making of A Well – Designed Business: Turn Inspiration into Action⁠⁠ Book 2: ⁠⁠A Well-Designed Business – The Power Talk Friday Experts⁠⁠ Book 3: ⁠⁠A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara: LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast

Today with Amy Lynn Allard: Welcome to A Well-Designed Business. Looking for advice on systems to turbo-charge your business? Amy Lynn Allard of Boston’s Amy Lynn Interiors learned to thrive using well-crafted, meticulous systems. She is big on time blocking, but that’s not all. Amy walks through two of her most powerful systems, the team agenda and an invaluable spreadsheet she uses to create a multiple-project timeline. Pick it apart: [17:53] Amy explains her approach to adding specs to elevations. [25:47] Amy walks through how she creates her agenda. [42:14] Amy explains her Monday morning overview meeting. [45:22] Amy shares how she creates a schedule for new client work. [46:42] LuAnn recaps Amy’s new client schedule creation process. [53:52] Amy shares about her business coach. LuAnn and Amy Lynn Allard’s Ah-Ha moments: “Hire and fire off your core values.” – Amy Lynn Allard Connect with Amy Lynn Allard: Website Instagram Pinterest What’s new with LuAnn Nigara luannuniversity.com https://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast

Today With Aga Artka and Jenny Rebholz: When you hear the phrase "personal brand," do you immediately think of your color palette and your website layout? What if we are getting so caught up in the visual pieces that we are forgetting what a brand really is, and why it has to reflect who we are as humans? My guests today, Aga Artka and Jenny Rebholz, authors of The Brand of You, join the show to discuss what a personal brand really means, why your "why" is the ultimate survival tool for your business, and the importance of human connection. More About Aga Artka and Jenny Rebholz: Aga Artka Aga is known for bringing creative energy, analytical thinking, hard work, and heart to all that she does. From her work as Owner & Creative Director of Aga Artka Interior Design to her role as a mentor and community activist, she uses her creativity and entrepreneurial spirit to challenge the status quo, reimagine possibilities and influence positive change. She seeks knowledge, expands her perspective and gains inspiration from the world around her. Aga’s fearless approach to her career journey exemplifies that if you have the will, then there is a way. Jenny Rebholz Jenny is known for her compassion, positive energy, sense of responsibility and wordsmithing. As Principal of PushPoint Marketing, she focuses her creativity and communication skills on elevating others, helping professionals shine and businesses thrive. She’s the ultimate connector—whether teaching, consulting, or collaborating, Jenny prioritizes building relationships. She defines her own success by leveraging her strengths, seeking and creating opportunities. Jenny’s commitment to building impactful content and meaningful connections has forged a fulfilling career path, demonstrating that words matter and who you know is just as important as what you know. Ah Ha Moments with Aga Artka and Jenny Rebholz: “You may choose to say whatever it is that you want to be known for. But when you're not in the conversation or when you're not in the room, if people say something different about you, then that promise that you just shared with the world—it didn't stick.” -Aga “When you start to connect with who you are as a designer, what your values are, what your purpose is…when you hit the hard moments, you know you can cry a minute, you you can scream, whatever you need to do, but when you know who you are and are clear on your brand and what you bring to the table, you're ready to figure out the next step.” -Jenny "If you don’t start with mission, vision, values, like, I’m sorry, you are going to get your teeth kicked in and you’re not gonna know how to stand up." -Luann Connect with Aga Artka and Jenny Rebholz: Website LinkedIn LinkedIn Aga Artka LinkedIn Jenny Rebholz What’s new with LuAnn Nigara: The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara: LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Other Shows Mentioned: #174 Power Talk Friday- Fred Berns- Own Your “Only” Word & Tips to Discover Yours #466 Power Talk Friday: Nicole Heymer: You’ve Defined Your Brand…Now What? #1136 David Neagle: Three Powerful Choices That Will Change Everything in Your Interior...

Today With Gage Edward: In this sponsored episode of A Well-Designed Business, LuAnn sits down with entrepreneur and former Flipping Out star Gage Edward to talk about a challenge every designer knows well: coming home from market with hundreds of photos… and no clear way to organize or use them. After more than a decade leading business development for a nationally recognized design firm, Gage saw firsthand how inefficient the product discovery process can be. Designers walk miles of showrooms at High Point or Las Vegas Market, snap endless photos of tags and products, and return home to a camera roll that is nearly impossible to sort through. That frustration led him to co-found Discover Market, an app designed to help designers capture and organize product information in real time while they’re walking market. In this conversation, LuAnn and Gage break down: Why sourcing at market often creates more chaos than clarity The hidden cost of leaving market without an organized system How scanning product tags can instantly capture pricing, vendor info, and availability Why efficiency at market directly impacts profitability back in your studio The bigger opportunity for designers to streamline product sourcing and project workflow If you’ve ever returned from market with hundreds of photos and no idea where that perfect chair came from, this episode will hit home. Because here’s the thing. Market is an investment. Your time, your travel, your energy. And if you don’t have a system to capture what you discover, you’re leaving value on the table. More About Gage Edward: Gage Edward is an entrepreneur and business development leader with more than a decade of experience working at the intersection of interior design, product development, and strategic partnerships. For ten years, he led business development for a nationally recognized design firm, overseeing client intake, managing interior design projects and construction builds, and developing creative partnerships with brands including Living Spaces, Walter E. Smithe, and Alder & Tweed Furniture. During that time, he structured and negotiated national licensing programs across multiple product categories — including doors with Masonite, tile with Jeffrey Court, and paint with Dunn-Edwards and Vista Paint — all sold in partnership with The Home Depot, a retail relationship he helped cultivate and expand. Much of this work was documented over seven seasons and more than 70 episodes of Bravo’s Flipping Out, where he appeared as himself while building and operating the business behind the scenes. After a decade in leadership, Gage left to pursue independent development projects, including overseeing the design of the Pelican Golf Club and its restaurants in Belleair, Florida. Drawing from his own challenges sourcing, discovering, and organizing vendors Gage later co-founded SideDoor and the Discover Market app — platforms built from more than 15 years of firsthand experience navigating trade shows and the product marketplace. Connect with Discover.Market: Discover.Market Instagram Discover.Market Website Gage's Instagram What’s new with LuAnn Nigara: The Power Talk Friday Tour Watch the Docuseries! https://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara: LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast

Today With John McClain: Welcome to A Well-Designed Business. Today I am joined for the second time by John McClain. John is an accomplished interior designer, business coach, and author of The Designer Within. In this episode, he shares a bit about his back story with us—from crisis to conquest. John is here to help you understand that you can learn and grow from your mistakes, and success can be born out of failure. John shares his dark night of the soul story with us, but it didn’t end there. He turned that rough patch into a catalyst to organize his business for the better. Since then he has implemented a “How We Work” document, detailed client contracts, flat fees, and non-negotiables because his business is worth it. He is worth it. And you are worth it. LuAnn Nigara and John McClain’s Ah-Ha Moments: “Until you’ve been through a serious business crisis, it’s hard to know how it really cuts you in your gut.” – LuAnn Nigara “I don’t care if you’re a solopreneur or if you have 25 people working for you. Your company policy is your company policy. And that is what you have to stand by.” – John McClain “A lot of people don’t take the time to sit down and come up with the rules [of their business]. ” – John McClain “You do have to take time—really getting clear with who you are, what you do, how you do it, why you do it, and your non-negotiables.” – LuAnn Nigara “I want to be an advocate for other designers and out in the world, to really stand up for themselves. And to have a company philosophy, have a company vision have a company backbone that they can stand behind.” – John McClain More About John McClain: John McClain is an accomplished interior designer, business coach, speaker, on-air contributor, and writer who has turned his lifetime passion for interior design into an opportunity to do the same for others through his book, The Designer Within (available now at thedesignerwithin.co). John McClain Design has offices in Central Florida and Los Angeles, CA. His projects have received numerous awards and have appeared in many publications including Traditional Home and Elle Décor. John’s design advice can also be seen regularly in print, television appearances, and online in publications such as The Wall Street Journal, Us Weekly, and many more. Connect with John McClain Website Instagram Book and Designer Courses What’s new with LuAnn Nigara luannuniversity.com https://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: #472: John McClain: Running His Firm from Two Coasts Makes Systems and Tools Critical #145: Sandra Funk of House of Funk: Why and How She Re-Branded her 10 Year old Firm #801: Power Talk Friday: Sandra Funk: How Mistakes and Obstacles Led to Growth & Transformation #842: Joshua Smith: Sell the Experiences, Not the Commodity

Today With Kandrac & Kole: What does it actually take to stay in business with someone for more than two decades? In this episode, Joann Kandrac and Kelly Kole of Kandrac & Kole Interior Design share what has sustained their 21-year business partnership. And no, it’s not just friendship. We talk about defined roles, decision-making authority, handling disagreement without ego, and the operational discipline that supports long-term success. This is not a conversation about “getting along.” It’s about structure. If you’re in a partnership, considering one, or leading a growing team, this episode will challenge you to examine how clearly roles are defined, how conflict is handled, and whether your leadership habits are protecting your business or quietly limiting it. Partnership is not chemistry. It’s clarity, accountability, and shared standards. Listen in and decide how you want to lead. More About Kandrac & Kole: Voted among Atlanta’s Top 20 Residential Interior Designers by the Atlanta Business Chronicle, Kandrac & Kole has gained national recognition on HGTV and in publications including The New York Times, Better Homes & Gardens, Southern Home Magazine, and Atlanta Homes & Lifestyles. Kandrac & Kole are known for their friendly, energetic personalities, their unique use of color and pattern, and their bespoke designs. Joann and Kelly, experts in residential and commercial design, share engaging stories about their design projects, travels, and personal experiences on their podcast Inside Design with Kandrac & Kole, as well as through their popular blog and national speaking engagements. Their passion for interior design extends to their charity work in the U.S. and Guatemala. Connect with Kandrac & Kole: Website Blog Inside Design with Kandrac & Kole Podcast Instagram Facebook Pinterest What’s new with LuAnn Nigara: The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara: LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Other Shows Mentioned: Episode 616 Joann Kandrac and Kelly Kole: Onboarding New Interior Design Clients

Today With Bri Ussery: Today with Bri Ussery, we’re talking about a topic most of us think we’ve mastered but probably haven’t: communication as operational infrastructure. Bri, a strategist and fractional COO for interior design firms, explains why even the most well-built systems fall apart without clear, intentional language supporting them. From weekly update emails to onboarding decks to meeting notes, she shows how the words you use either reinforce your authority and stabilize your projects or quietly create ambiguity, scope creep, and timeline wobble. If you’ve ever said, “But it was in the contract,” or felt frustrated that clients aren’t responding the way you expected, this episode is for you. Bri walks us through her four pillars, how language signals expertise, how communication sets the pace, why documentation holds the truth, and how structure shapes client behavior. This conversation will challenge you to look at your processes through a new lens and strengthen the thread that runs through every client interaction. More About Bri Ussery: Bri Ussery is a strategist and fractional COO who works alongside interior design principals to build the operational architecture that sustains exceptional creative work. Her work focuses on strengthening the clarity, structure, and rhythm beneath a studio—how projects move, how decisions are made, how communication flows, and how the business measures its own health—so that vision can be executed with consistency, integrity, and financial steadiness. Bri began her career in design and understands the pace, pressure, and precision required to run a studio with a full slate of projects and a team to lead. She also saw how quickly strong work can fracture when the structure behind it isn’t steady : when timelines stretch, expectations drift, and studios are forced to reinvent the wheel with every project. She believes that the caliber of the work is magnified by the architecture that holds it and that good structure doesn’t constrain creativity, it protects it. Ah Ha Moments with Bri Ussery: “Clarity is kindness.” - Bri “Documentation holds the truth.” - Bri “There is a difference between being warm and being vague.” - LuAnn Connect with Bri Ussery: Website Architecture of Communication Deck Instagram What’s new with LuAnn Nigara: The Power Talk Friday Tour Watch the Docuseries! https://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: ⁠⁠The Making of A Well – Designed Business: Turn Inspiration into Action⁠⁠ Audiobook: ⁠⁠The Making of A Well – Designed Business: Turn Inspiration into Action⁠⁠ Book 2: ⁠⁠A Well-Designed Business – The Power Talk Friday Experts⁠⁠ Book 3: ⁠⁠A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara: LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Architecture of Communication Deck Other Shows Mentioned: AWDB #986: Power Talk Friday: Sandra Funk: Boundaries and Expectations are a Few of My Favorite Things AWDB #831: Flashback Friday: Nate Berkus: The Importance of Creating An Exceptional Client Experience

Today with Jessica Matteson: Welcome to A Well-Designed Business. Jessica Matteson started her business with lots of experience but little time and money to invest in getting Jessica Matteson Landscape Architecture off the ground. Jessica shares her journey from starting with just $35 in advertising postcards to running a successful luxury landscape architecture business. Pick it apart: [14:28] Jessica shares her onboarding process in detail [18:12] Jessica gives a tip on how to handle a client introducing new wants in the middle of a project [22:78] Jessica shares how she broadens the scope of projects to include additional products [26:20] Jessica shares how she used to do her discovery process and the benefits of conducting it with her new method [34:28] Jessica tells the story about how she invented her one-day service concept [41:20] Jessica shares her simple marketing strategy she’s used since day one [52:30] Jessica tells about her early years and the mantra that got her through LuAnn and Jessica Matteson’s Ah-Ha moments: “I’ve stopped converting people. I just look for people who are open to the message.” – Jessica Matteson “Just do one thing. Don’t ever let yourself do nothing. Because the difference between something and nothing is everything.” – Jessica Matteson “Just get ready for when the opportunity is fully available.” – Jessica Matteson “You can’t work out hard enough in one day to achieve the body you want.” -LuAnn (paraphrasing Jessica’s statement) More About Jessica Matteson: Jessica Matteson is a landscape architect that believes in the great joys of life. She works with residential and select commercial clients to design landscapes and distinctive outdoor experiences. Using her signature discovery process, she identifies the special magic of each property and combines it with each clients’ unique identity to create something one-of-a-kind and exceptional. By harnessing the nuances of light, sound, air movement, and perspective, as well as the subconscious psychology of plantings and materials, she tells an original story of a place and its inhabitants. Jessica’s work is influenced by travel to more than 20 countries to study all genre of landscapes and wild places. She has a Masters of Landscape Architecture and a Bachelor of science in horticulture, both from Cornell University. Before opening MLA, she worked for highly respected firms in both the south and northeast as well as an organic design-build company in New York State. Connect with Jessica Matteson: Website Instagram LinkedIn Pinterest What’s new with LuAnn Nigara luannuniversity.com https://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast

Today With Jenna Gaidusek: AI is not going anywhere. But how you use it inside your design firm? That’s a leadership decision. In this follow-up conversation with Jenna Gaidusek, we move beyond what AI can do and dig into what it should do inside your business. Because here’s the thing: Ignoring AI is not leadership.But using it without standards? That’s not leadership either. In this episode, we talk about: What is absolutely off-limits when using AI Why uploading other people’s intellectual property is a hard no How to protect client financial and project data Why “Chat said so” is not a strategy How to create internal SOPs and guardrails for your team AI is a tool. It is not exercising judgment for you. It is not leading your business for you. If you are the principal of your firm, you are responsible for how this technology is used. This episode will help you think like a CEO in the age of AI and put boundaries in place before problems arise. Because systems create freedom. And standards protect integrity. More About Jenna Gaidusek: Meet Jenna Gaidusek, a visionary entrepreneur, interior designer, and one of the most trusted voices in the world of design technology. As the founder of AI for Interior Designers ™, Jenna has dedicated her career to helping creative professionals navigate the fast-changing landscape of artificial intelligence with confidence, clarity, and a healthy dose of curiosity. Jenna’s approach is refreshingly practical and deeply human. She understands that, for many designers, AI can seem intimidating or out of reach. That’s why she’s made it her mission to break down complex concepts into real-world strategies that anyone can understand and apply—no tech background required. Through her on-demand learning platform, The DAIly, as well as live workshops, in- person events, and personalized advisory, Jenna empowers designers to use AI not just as a buzzword, but as a genuine tool for creativity, efficiency, and business growth. A longtime advocate for ethical technology, Jenna partners with leading industry groups and publications to ensure that AI is used responsibly and transparently in the design world. Her insights are grounded in real experience: before becoming a tech educator, Jenna built a thriving design firm and launched platforms like eDesign Tribe and eDesign U, both acquired by Mydoma Studio in 2022. Connect with Jenna Gaidusek: Website Instagram Youtube LinkedIn What’s new with LuAnn Nigara: The Power Talk Friday Tour Watch the Docuseries! https://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: ⁠⁠The Making of A Well – Designed Business: Turn Inspiration into Action⁠⁠ Audiobook: ⁠⁠The Making of A Well – Designed Business: Turn Inspiration into Action⁠⁠ Book 2: ⁠⁠A Well-Designed Business – The Power Talk Friday Experts⁠⁠ Book 3: ⁠⁠A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara: LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: AWDB EP.618: Jenna Gaidusek: How to Build an Online Business in Interior Design AWDB EP.911: Power Talk Friday: Jenna Gaidusek: Introducing Virtual Assistant Certification by Mydoma Studio AWDB EP. 1110: Jenna Gaidusek: Mastering AI Tools for a Streamlined Design Business

Today with Meryl Santopietro: Welcome to A Well-Designed Business®. Today, I’m thrilled to have Meryl Santopietro. She is going to be sharing with us about her career and her decision to move her business to Manhattan. Meryl’s business was based in Rhode Island until she moved her business to Manhattan. She also has the pleasure of working with her two daughters every day. More About Meryl Santopietro: SANTOPIETRO INTERIORS is a family design firm based in New York City and Rhode Island, that is highly sought after for their diverse, expertly executed style, careful attention to detail and unparalleled project management expertise on the grandest scale. This A.S.I.D. (American Society of Interior Designers) Award winning design firm specializes in residential and commercial interior design servicing the most prominent figures in the worlds of media, fashion and finance. The varied backgrounds and expertise of the firm’s members provide clients with an unprecedented, comprehensive approach to design and careful attention to detail. Meryl, the founder and creative director, brings to the team a fine arts background with degrees from the University of California at Berkeley and Rhode Island School of Design and more than 30 years experience spearheading all levels of design projects. Alessandra, senior designer, has an apparel design degree from Rhode Island School of Design and experience working for some of the most notable fashion houses, including Ralph Lauren. Joy, director of marketing and development, brings a legal background with a law degree from Suffolk University and concentration in Intellectual Property law. Together, their ability to listen to their clients and transform spaces into oasis, tailored to each individual and their lifestyle is what makes them so unique and so beloved by their clients. Connect with Meryl Santopietro: ⁠Website⁠ What’s new with LuAnn Nigara: ⁠luannuniversity.com⁠ ⁠https://www.luannnigara.com/cob⁠ Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free ⁠here⁠. Purchase LuAnn’s Books Here: Book 1: ⁠The Making of A Well – Designed Business: Turn Inspiration into Action⁠ Book 2: ⁠A Well-Designed Business – The Power Talk Friday Experts⁠ Pre-Order Book 3: ⁠A Well-Designed Business – The Power Talk Friday Experts Volume 2⁠ Connect with LuAnn Nigara LuAnn’s ⁠Website⁠ LuAnn’s ⁠Blog⁠ ⁠Power Talk Friday⁠ Like Us: ⁠Facebook⁠ | Tweet Us: ⁠Twitter⁠ | Follow Us: ⁠Instagram⁠ | Listen Here: ⁠Podcast⁠