Sourcing Journal Radio

Well-trained, committed frontline workers are key to a retailer’s success, but that’s proving more and more elusive. With a worker attrition rate of about 60 percent, retailers are essentially replacing more than half their staff every year. That’s a lot of churn. In this fireside chat, Christine Tutssel, co-founder of Axonify, Michael Appel, managing director and head of retail practice, Getzler Henrich and Associates, and Lauren Parker, director, Fairchild Studio discuss why investment in staff onboarding, training, development, communications and retention must come from the top, and how AI and technology can really make an impact. Watch the fireside to learn: Why staff and management turnover is so high today What Axonify's survey of 300 frontline managers revealed How technology like Axonify's tool can better foster management and frontline connections to make associates more successful How managers use the Axonify tool to train front-line employees about retail theft If retail leaders have the tools and tactics to tap into the business success that frontlines can drive Learn more about your ad choices. Visit megaphone.fm/adchoices

How are smart retailers bringing their own customers into the mix as co-collaborators and co-creators? PacSun is a leader in this regard, making sure its brand resonates with Gen Z, and not just in product, but in overall vibe and messaging. Whether this means using its own consumers as models in advertising campaigns or soliciting Gen Z customer and staff input on creative projects, PacSun knows the benefits of inclusivity and community. In this fireside chat for retail business hub Retail Rx, Arthur Zaczkiewicz, WWD’s executive editor of strategic content chats with Richard Cox, PacSun’s VP of men’s merchandising and design, and head of global partnerships, about why PacSun strategies like The Collective work so well. Watch the chat to learn: What is the PacSun Collective and how it engages with customers The four pillars PacSun uses for consumer success How PacSun keeps its finger on the pulse of an ever-shifting culture and arts environment How numerous arts, music and even Formula 1 collaborations drive interest and build community How PacSun hits inclusivity notes that resonate How the retailer stays “forever young” while engaging the next generation of youth Learn more about your ad choices. Visit megaphone.fm/adchoices

Are retailers really listening to their customers? In this fireside chat for business hub Retail Rx, Michael Appel, managing director and head of retail practice for Getzler Henrich & Associates, and Greg Petro, CEO of consumer insight platform First Insight discuss the importance of digital tools to gather voice of customer insights data and apply the analytics to drive sales—wherever the customer is. Watch the chat to learn: Why voice of the consumer (VOC) data is more important than ever If omnichannel retailers are looking at in-store and online data as more distinct than they should be How capturing VOC data in real time can help retailers funnel it to the right channels for strategic planning How First Insight's recently launched interactive mobile app My Insight works Future predictions for the retail analytics industry Learn more about your ad choices. Visit megaphone.fm/adchoices

In response to a challenged and constantly shifting retail market, WWD and Sourcing Journal have joined forces and teamed up with Getzler Henrich & Associates LLC, a Hilco Global Company, to launch “Retail Rx.” This digital content microsite presents news and insights to help executive leaders make better-informed business decisions. Fresh content is posted weekly. In this fireside chat, Lauren Parker, director, FMG Studios, sits down with Michael Appel, managing director and head of retail practice and Getzler Henrich, to discuss the need for the site and its goal of offering business leaders a competitive edge in an ever-evolving, complex retail marketplace. Retail Rx includes the podcast “Chat Box,” where industry experts and retail executives explore the state of retail today and tomorrow. “Retail POV” articles present exclusive finance and technology news and business insights from the Getzler Henrich and Hilco Global experts, and “The SKU View” fireside chats feature retail and industry thought leaders and experts. “Mike Drop,” is Michael Appel’s “no-holds-barred” opinion column to industry. Learn more about your ad choices. Visit megaphone.fm/adchoices

“Green.” “Eco-friendly.” “Low impact.” As companies compete for consumers’ dollars, they are touting sustainability benefits alongside other product attributes. But rather than talking about vague sustainability claims, brands must track and show their work toward targets to effect change and meet consumers’ ethical expectations. Part of this accountability is companies admitting where they fell short of targets. Transparency could also mean disclosing non-compliance with a roadmap for eradicating social or environmental risks. “It's time that we start celebrating people who have the bravery to be transparent, and also the bravery to say why something didn't work and what they're going to do differently,” said Suzanne Ellingham, event director for trade shows Source Fashion and Source Home & Gift. “It’s a matter of moving away from terminology and really moving towards setting goals and being accountable.” Listen to Ellingham in conversation with Jasmin Malik Chua, sourcing and labor editor at Sourcing Journal, to hear why brands often shy away from full transparency before reaching goals and how frontrunner brands are proactively reporting on their pitfalls and progress. Learn more about your ad choices. Visit megaphone.fm/adchoices

The benefits of producing closer to home are well known—convenience, speed to market, lower costs, better sustainability, easier communication, less geopolitical risk, and so on. But as nearshoring production in The Americas still has a way to go, what is keeping countries like Mexico from reaching its full potential with American brands and retailers? Here, Lauren Parker, Director, FMG Studio, chats with Ryan Zimmerman, founder and head of business development for Arzee International, a manufacturer that is based in LA but produces its jersey, French terry and fleece garments exclusively at its factories in Mexico. Watch the fireside chat to learn: · Why Arzee International initially moved its production to Mexico · The biggest monetary and sustainability benefits of producing in Mexico · Nearshoring surprises for companies embarking for the first time · What companies need to know to retain duty-free status on imported yarns · How Arzee conserves water at its manufacturing plant Learn more about your ad choices. Visit megaphone.fm/adchoices

Product development has long been undergoing a digital revolution, but the pandemic pushed these efforts into overdrive. Today, fashion companies continue to experiment with digital product creation software, and one of the main ingredients required is virtual materials. Even ahead of 3D design’s work-from-home boost, research and promotion organization Cotton Incorporated was supporting the industry’s digital switch with FABRICAST™, a library of cotton-rich materials that can be used in programs like CLO and Browzwear. Cotton Incorporated continues to grow this range of virtual fabrics and develop new ways for the industry to explore its offerings. A prime example of this is Cotton Incorporated’s virtual showroom, which was launched in November. Virtual visitors can “walk” through the showroom to view prototypes of garments made from FABRICAST™ textiles in categories such as activewear and denim. “It’s sort of like a native environment for digital fashion and digital fabrics,” said Katherine Absher, manager, fashion and digital design marketing in the Global Supply Chain Marketing Department at Cotton Incorporated, during a fireside chat with Jessica Binns in December. “And we use it to show brands, mills and…students what our fabrics could be and how they could be used, and what they could be doing with cotton in digital product creation.” In this conversation, Absher and Binns discuss the development of the showroom and Cotton Incorporated's other efforts to encourage the industry and students to create fashion digitally. Learn more about your ad choices. Visit megaphone.fm/adchoices

Bananas are a big business in Pakistan. The South Asian country grows around 154,000 tons of the fruit each year. But with this production comes waste; annually, 10 million tons of banana stems are burned. A new project between Pakistan-based manufacturer Interloop and sustainable denim consultancy Simply Suzette has transformed banana stem fiber into a multi-category fashion collection. Dubbed Unpeeled, the collection uses Interloop’s Loomshake banana fiber for denim, hosiery and knitwear. Learn more about your ad choices. Visit megaphone.fm/adchoices

The fashion industry has finally come to the realization that it needs to adopt circular practices, and that’s a great start… But now what? Circularity implementation—or what could be considered Phase 2—is much more difficult. It requires having the visibility, traceability and verification tools to analyze your carbon footprint, then mindfully rework R&D in response. Here, Dr. Min Zhu, Ph.D., Technical Director of U.S. & Canada Softlines of inspection and certification company SGS talks with Lauren Parker, Director of SJ and FMG Studios about what circular fashion really is, where to start, and how to proceed to next phase. Watch the fireside chat to learn: · What a circular fashion system really is and how it has been evolving. · Ways in which fashion companies should consider in material selection to embrace circularity. · Why companies must embrace a lifecycle assessment (LCA). · How SGS combined testing with supply chain verification to determine and verify the percentage of recycled polyester. · What the EU’s impending Digital Product Passports will mean for companies and how they can prepare for them Learn more about your ad choices. Visit megaphone.fm/adchoices

Artificial intelligence has been a buzzy topic in the retail field for a few years, but the industry is still falling short of using this technology to its full potential. In a recent survey from supply chain management technology firm Blue Yonder, the retail executive respondents self reported that they know about AI and are currently using it. However, while Generative AI is being used most popularly for supply chain management, only 29 percent are using AI for predictive analytics and only about a tenth are tapping into AI’s capabilities for digital tracking and scenario planning. Here, Tammy Kulesa, senior director of product marketing at Blue Yonder, and Erin Halka, vice president of product management, speak to Sourcing Journal's feature editor Kate Nishimura about how AI can be used to improve everything from planning to productivity. Learn more about your ad choices. Visit megaphone.fm/adchoices

In fashion, there’s a lot of talk about innovation and technological advancements, but when it comes to efficiency gains from technology, the industry has been slow to progress. Apparel design and production tends to be a long stepwise process, which slows down workflows and makes it harder to meet demand. Technology, however, holds the potential to provide significant efficiency and productivity gains, by enhancing the workflow of the apparel value chain. “If the fashion industry were to move at the speed of the automotive industry, it should take a day and a half to design and prepare a garment for production,” said Bill Wilcox, founder and president of 3D design software platform Clothing Tech LLC in a fireside chat with Lauren Parker, head of Sourcing Journal and FMG Studio teams. Unfortunately, noted Wilcox, too many companies are using 3D design more to visualize their 2D processes, rather than boost efficiencies all around. Watch the fireside chat to learn: · The opportunities and systemic problems in the $2T fashion industry · Where most of the problems exist and how they can be solved · What the automotive and electronics industries can teach fashion about automated design and production efficiencies · How Clothing Tech can help fulfill the efficiency promises the fashion industry’s been chasing · How designing in 3D can improve workflow efficiencies and speed to market ­­ Learn more about your ad choices. Visit megaphone.fm/adchoices

An all-too-common consumer experience is finding that the “correct” shoe size is not a perfect fit. Numerical sizes are not standardized across brands and styles, leading to frustration and a potential missed sale opportunity. Retail technology firm Volumental has created foot scanning devices that help consumers avoid a footwear sizing headache. At partner retail stores, shoppers can get scanned, see their size results and then receive personalized recommendations of shoes that will fit them best based on aspects such as their foot shape, arch and more. This experience not only removes guesswork, but it also engages shoppers and provides valuable information about their individual feet. It also encourages loyalty; consumers are incentivized to give a retailer their email in exchange for their scan data, opening the lines of communication. “The cohort of people with scans actually return to the store and brand more and more often,” Volumental CEO and co-founder Alper Aydemir noted during a fireside chat with Kate Nishimura, features editor at Sourcing Journal. Learn more about your ad choices. Visit megaphone.fm/adchoices

The past few years have ushered in a sustainability sea change for Pakistan-based manufacturer AGI Denim. Although environmental and social initiatives were already underway, the recent investments and operational shifts have created more standardization and transparency around these efforts. AGI Denim's directors Ahmed and Hasan Javed spoke to Sarah Jones, senior editor, strategic content at Sourcing Journal, about their B Corp certification and initiatives in environmental and social action. Learn more about your ad choices. Visit megaphone.fm/adchoices

One of the keys to cracking the code of footwear sustainability is reducing and managing waste. Currently, about 90 percent of shoes end up in landfills, where they begin to break down, but never fully decompose due to the materials used. This problem informs innovation at insole manufacturer and supplier OrthoLite. “How can we develop true end of life solutions for footwear—focused on product and process—to ensure that we are providing true circular solutions so that footwear has a place to go versus a landfill,” said Kristin Burrows, OrthoLite’s chief brand officer. In a conversation with Kate Nishimura, features editor at Sourcing Journal, Burrows discusses how OrthoLite is tackling footwear waste and why recycling isn’t the absolute solution for sustainability. Learn more about your ad choices. Visit megaphone.fm/adchoices

Navigating the complexities of the current apparel supply chain can be cumbersome, particularly as consumers demand more sustainable and traceable alternatives and share concerns about greenwashing and labor conditions. As such, brands cannot afford to continue making sourcing decisions based exclusively on traditional pillars like cost, quality and lead times, according to Stuart McCready-Stocks, global brand director at fashion supply chain software provider Coats Digital. Coats Digital has long sought to help fashion brands build more transparent, sustainable supply chains, offering the GSDCost solution to help manufacturers better analyze all labor-related activities, whether it be cutting, sewing, inspecting or packing. The solution is designed to enable these suppliers to establish time-cost benchmarks for individual tasks and better estimate associated labor costs for finished goods. In a fireside chat with Sourcing Journal logistics editor Glenn Taylor, McCready-Stocks broke down apparel’s current need to adopt a version of the “three P” methodology: people, planet and performance. Learn more about your ad choices. Visit megaphone.fm/adchoices

The 132-year-old Cone Denim, the oldest denim manufacturer based in the United States, knows a thing or two about denim but is hardly resting on its laurels. With vertical mills in Mexico and China, Cone Denim has recently invested about $14 million on more sustainable production initiatives, notably including creating a certified supply chain pipeline for recycled cotton in Mexico, water mitigation systems and even solar rooftop panels. “We're constantly looking for new technologies and new ways to up our game and remain sustainable,” said Cone Denim president Steve Maggard in a fireside chat with Sourcing Journal business reporter Matt Hickman, citing a new zero liquid discharge water treatment facility, a co-generation facility that reduces cost to produce hot water and steam by using the heat generated during electricity production, as well as a new fiber blending production line to create sustainable offerings with materials like hemp, Tencel, recycled cotton and organic cotton. Watch the fireside chat to learn: · How Cone Denim’s vertical mills in Mexico and China have been upgraded for better sustainability · How nearshoring benefits denim brands for closer-to-market trend shifts, sustainability and capital flow · How Cone Denim is meeting the increased demand for recycled content in both its Mexico and China mills with up to 20 to 100% recycled fiber content · Why Cone has invested in RCS (Recycled Claim Standard) certification and third-party certification with Oritain and why this is so critical today · How Cone Denim’s new Zero Liquid Discharge water treatment facility is a cornerstone of the company’s water conservation efforts Learn more about your ad choices. Visit megaphone.fm/adchoices

While some designers use 3D design merely as an add-on for existing sketches, others have realized the tremendous benefits of designing in 3D from the outset. 3D software lets designers virtually experiment and share versions with their teams—increasing ideations and creativity, all while decreasing time and sample costs. Lauren Parker, Director of Sourcing Journal’s Studio is joined by Bill Wilcox, president and founder of 3D Design software company Clothing Tech LLC, whose proprietary technology helps designers “work smarter” to bring their designs to life. This is part 2 of a 4-part series from Clothing Tech. Learn more about your ad choices. Visit megaphone.fm/adchoices

Every retailer’s mantra is—or at least it should be—“Get the right product to the right place at the right time in the right amounts.” Yet in today’s increasingly complex retail climate, getting that right is harder than ever. As we’ve seen, having too much or too little product, or the wrong product, wreaks havoc on pricing, margins, financial liquidity and consumer satisfaction. Technology solutions, however, are giving retailers the tools they need to address these challenges. In this exclusive Fairchild Studio Thought Leadership Roundtable, Michael Appel, managing director and head of the Retail Practice at Getzler Henrich and Associates (and the former CEO of rue21), Danielle Schmelkin, Chief Information Officer of J.Crew Group, and Greg Petro, CEO of retail technology company First Insight, share their expertise on how technology like predictive analytics can carve a path toward more precise product. Learn more about your ad choices. Visit megaphone.fm/adchoices

The strategic benefits of on-demand garment production are plentiful: inventory alignment, trimmed waste and higher margins. Today, this model is not the norm, but digital printing firm Kornit’s goal is scaling up made-to-order manufacturing. Here, Kornit's vice president of marketing Don Whaley speaks with Jessica Binns, managing editor and technology editor at Sourcing Journal, about the growing demand for direct-to-garment technologies and how Kornit's digital production solutions address sustainability. Learn more about your ad choices. Visit megaphone.fm/adchoices

In 1973, Cotton Incorporated debuted a brand image for cotton fiber and the cotton industry that has had a lasting impact on cotton usage and consumer sentiment. Today, the Seal of Cotton can be seen on products across 70 countries, and 8 in 10 consumers say they are familiar with the trademark. The seal stands for three C’s: cotton, clothing and comfort. “Consumers love cotton, they trust it, and it has an emotional connection that no other fiber has,” said Kim Kitchings, senior vice president of consumer marketing at Cotton Incorporated. Kitchings spoke with Sourcing Journal's features editor Kate Nishimura about the origin of the Seal of Cotton trademark and major milestones in its 50-year history. Learn more about your ad choices. Visit megaphone.fm/adchoices