Stepping Up Service
Arts & Culture Podcasts
Customer service is the cornerstone of most successful organizations. But with the business world evolving, thanks to technology and online communications, maintaining high customer service can become even more of a challenge. This program features Ed Gagnon of Customer Service Solutions, a leading expert in the area of customer service and process improvement, talking about how organizations can keep "stepping up" the service they provide.
Location:
United States
Genres:
Arts & Culture Podcasts
Description:
Customer service is the cornerstone of most successful organizations. But with the business world evolving, thanks to technology and online communications, maintaining high customer service can become even more of a challenge. This program features Ed Gagnon of Customer Service Solutions, a leading expert in the area of customer service and process improvement, talking about how organizations can keep "stepping up" the service they provide.
Twitter:
@theMESHtv
Language:
English
Contact:
8283289238
Email:
info@themesh.tv
Stepping Up Service: "Be Good When Things Go Bad"
Duration:01:02:02
Stepping Up Service: Customer Service is the New Marketing
Duration:00:59:18
Stepping Up Service: Connecting the Dots
Duration:01:04:48
Stepping Up Service: The 10 Contradictory Values of a Great Customer Service Team
Duration:00:55:00
Stepping Up Service: Appreciating the Employee
Duration:00:56:22
Stepping Up Service: Alan's Epic Customer Service Story (Rant)
Duration:01:05:07
Stepping Up Service: Designing the Future Employee
Duration:00:43:07
Stepping Up Service: Defining Disrespect
Duration:01:01:12
Stepping Up Service: Creating Emotional Engagement with Employees
Duration:00:55:24
Stepping Up Service: 20 great Customer Service Quotes for 2016
Duration:00:55:09
Stepping Up Service: Predicting the Exit
Duration:00:59:02
Stepping Up Service: Instilling the 4 S's of the Customer Experience
Duration:00:54:54
Stepping Up Service: Making the Most of the Millennial Moment
Duration:00:55:01
Stepping Up Service: Avoid Being Called "Rude"
Duration:00:48:57
Stepping Up Service: Know the Customer's Story
Duration:00:52:43
Stepping Up Service: A Customer Service Approach to E-mail Marketing
Duration:00:50:46
Stepping Up Service: Listening to the Employee’s Voice
Duration:00:50:42
Stepping Up Service: When Customer Service Defines Your Brand
Duration:00:33:20
Stepping Up Service: Cuban and Branson and Bezos - Oh My!
Duration:00:47:54
Stepping Up Service: Key Customer Service Trends for 2015
Duration:00:38:58