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What is Culture?

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How does Tangoe—a global organization with over 2,200 employees in 11 countries, who has acquired several organizations throughout its nearly 20-year history—maintain, nurture, or alter its collective company culture? Before answering that, an organization must first discover its culture as it currently exists—without judgement. And that’s precisely what this podcast intends to do. Join us as we rediscover Tangoe's culture through a series of candid interviews with employees, industry analysts, clients, and more.

How does Tangoe—a global organization with over 2,200 employees in 11 countries, who has acquired several organizations throughout its nearly 20-year history—maintain, nurture, or alter its collective company culture? Before answering that, an organization must first discover its culture as it currently exists—without judgement. And that’s precisely what this podcast intends to do. Join us as we rediscover Tangoe's culture through a series of candid interviews with employees, industry analysts, clients, and more.
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United States

Description:

How does Tangoe—a global organization with over 2,200 employees in 11 countries, who has acquired several organizations throughout its nearly 20-year history—maintain, nurture, or alter its collective company culture? Before answering that, an organization must first discover its culture as it currently exists—without judgement. And that’s precisely what this podcast intends to do. Join us as we rediscover Tangoe's culture through a series of candid interviews with employees, industry analysts, clients, and more.

Language:

English


Episodes

Episode #15: We’re All in Sales

5/18/2019
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In this candid interview, Sarah Curtis, Director of Sales Enablement, discusses some major challenges that Tangoe's sales organization faces and what she and leadership are doing to remove any obstacles. She also discusses how every Tangoe employee plays a part in the sales journey of our clients — how everyone who does their job with excellence is helping Tangoe retain, acquire, and delight our customers. We also learn what has sparked a fundamental shift in the company culture.

Duration:00:31:59

Episode #14: The Right Place

5/12/2019
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Mandy Tyrrell, a Renewal Specialist for Tangoe who works remotely from our Austin, Texas location, was in the Shelton, Connecticut office earlier this month to attend a quarterly business review with the sales team. The day before our recording, Mandy handed out “goody bags” to all of her colleagues. In this interactive and enlightening interview, Mandy walks us through the contents of her goody bag and discusses their symbolic significance. It will change how you think.

Duration:00:24:12

Episode #13: Think Globally

5/5/2019
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Sally Morrison, Director of Implementations who works in Tangoe's Abingdon, England office, has been with the organization nearly ten years and is quite resilient and adaptable, which are character traits that come in quite handy to Tangoe employees. In fact, Sally has survived the acquisitions of ttMobiles, Asentinel, and Anatole, as well as endured the pervasive General Data Protection Regulation (GDPR), and hopefully, she says, Brexit at some time this year. Sally reminds us that we are,...

Duration:00:25:59

Episode #12: It's the How

4/28/2019
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Kyle Borner, Director of Global Data Loading & Invoice Processing and General Manager for Tangoe China, has been with the organization for close to nine years. In fact, Kyle oversaw and executed development of the APAC Regional Headquarters from five employees at the outset of operations to over 180 in less than two years. Kyle says culture is an individual endeavor - that defining and building a culture is totally within our own control.

Duration:00:32:50

Episode #11: First Look Back

4/21/2019
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New to the podcast? This week’s episode is a compilation of the first ten interviews and is perfect for first-time listeners and close followers alike. It's a chance to hear key insights from every guest thus far. Hopefully, it inspires you to go and listen (or re-listen) to all ten episodes from start to finish.

Duration:00:26:29

Episode #10: Born Leader

4/14/2019
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Chris Brown, Director of Product Development, who works out of Tangoe's Indianapolis office, discusses how he keeps his team of 30+ engineers engaged, what culture means to him as a leader, and how he feels Tangoe has handled the acquisition of MOBI. Make sure to pay special attention to how Chris answers the question: What do you feel your role is in helping drive the “right” company culture? It’s pretty incredible.

Duration:00:32:45

Episode #9: Work Family

4/7/2019
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Josh Thompson, Senior Director of Operations in Tangoe's Memphis office, discusses what it was like when Asentinel merged with Tangoe back in 2017 and why he has always considered his coworkers family. Josh has been with the organization since 2013 and currently manages a team of 13 employees located across China, India, Romania, and the United States.

Duration:00:25:50

Episode #8: Chinese Perspective

4/1/2019
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In this week’s episode, we head overseas to Tangoe’s Kunshan, China location, where I have the opportunity to speak with Tony Liu, Director of Human Resources for our China office. Not only does Tony provide a window into the culture of Tangoe’s Kunshan office, but he also discusses, quite beautifully, some of the overall characteristics of the Chinese culture and even offers a comparison between that of the western world.

Duration:00:32:04

Episode #7: Remote Employee

3/25/2019
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Nader Ali, Product Manager, who has been with Tangoe for nearly ten years, discusses his experience being a remote employee, how he stays engaged with the entire organization, and what he does to help impact Tangoe’s overall culture. When it comes to culture and maintaining a connection to your organization, Nader says, “It’s about proactively staying engaged and owning it.”

Duration:00:24:31

Episode #6: Exit Interview

3/17/2019
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For three years, Craig Riegelhaupt was Tangoe’s Senior Director of Product Marketing. This March, Craig left the company to pursue another opportunity. In this episode, Craig discusses his contribution to the company culture, the reasons for his departure, and what he will miss most about Tangoe.

Duration:00:25:50

Episode #5: Defibrillator

3/10/2019
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Le-Andra Isles says that Tangoe’s acquisition of MOBI, which took place in December 2018, was a defibrillator—a dose of electric current that helped revive Tangoe and signal to the organization and to the industry that Tangoe is no longer “treading water,” but instead, is in a position to expand and progress forward.

Duration:00:16:59

Episode #4: Workload

3/3/2019
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Ije Rodgers is a Product Marketing Manager who has been with Tangoe about one year. In this eye-opening interview, Ije discusses how culture is directly affected by employee workload and what Tangoe can do to help those who are overwhelmed.

Duration:00:20:08

Episode #3: Transparency

2/22/2019
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Stephanie Ahearn is responsible for the recruitment of all of U.S. Tangoe employees. In addition, she leads the entire global hiring process. Throughout our conversation, Stephanie discusses the importance of being transparent with prospective employees and talks specifically about how she responds to candidates who happen to read a negative review on job sites like Glassdoor.

Duration:00:18:53

Episode #2: The Employee Experience

2/14/2019
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Chrissy Pfeiffer, a Business Analyst at Tangoe, works on the Automation team in Indianapolis and is also a member of the Culture Committee. In this candid conversation, Chrissy talks about what it felt like to learn that her former company MOBI was being acquired by Tangoe.

Duration:00:22:44

Episode #1: Taking Ownership

2/14/2019
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Shaun McGrath, a Sales Development Manager at Tangoe, works in the Shelton, Connecticut office. For nearly three years, Shaun has managed a team of Sales Reps who all work to uncover new business opportunities. Here, he discusses how middle management should play a critical role in truly leading a positive culture.

Duration:00:22:59

Introduction to What is Culture?

2/14/2019
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The goal of this podcast is to rediscover Tangoe’s culture. What it means. What has shaped it, and what we are doing collectively as an organization to make Tangoe a place all its employees can be proud to work. Listen to this short episode to learn more about the premise of the podcast.

Duration:00:01:39