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A Server's Journey

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A Servants Journey started after years of taking the wrong path. Rocky DeStefano combines the lessons he’s learned over 34 years in leadership into this one hope- that he can help lessen the learning curve for people in all levels of the service community. Down to earth and homespun, Rocky aims to help put the right things first. It is Only by serving others that you truly earn the right to lead.

A Servants Journey started after years of taking the wrong path. Rocky DeStefano combines the lessons he’s learned over 34 years in leadership into this one hope- that he can help lessen the learning curve for people in all levels of the service community. Down to earth and homespun, Rocky aims to help put the right things first. It is Only by serving others that you truly earn the right to lead.
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Location:

United States

Description:

A Servants Journey started after years of taking the wrong path. Rocky DeStefano combines the lessons he’s learned over 34 years in leadership into this one hope- that he can help lessen the learning curve for people in all levels of the service community. Down to earth and homespun, Rocky aims to help put the right things first. It is Only by serving others that you truly earn the right to lead.

Language:

English

Contact:

3526381255


Episodes

How to ID a Future Leader

1/16/2019
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Now that you've become a servant leader of your own, how do you bring leaders with you and identify new ones? Start early in the interview process and look for people who value service as a priority. Rocky talks about how you can't afford to skimp when it comes to high ethical and moral standards, integrity, passion, emotional intelligence, and more. Whether it's natural or taught, Rocky does a deep dive into the questions to ask when finding candidates who put themselves last to put...

Duration:00:30:45

A Server's Moment: Let Them Steer

1/15/2019
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Enable your team to grow by giving them an opportunity to share their ideas and thoughts on a project or shift. Let them take ownership of how your task will run throughout the day, and if it goes well, congratulate them on their success! If not, use this as a learning tool to discuss with your team member what you can learn together from the scenario that ensued.

Duration:00:02:30

Three Ways to Create Fulfillment in the Workplace

1/9/2019
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"Be less focused on having the exact right goal; be more focused on even just having a goal," Rocky says. Rocky takes an off-the-cuff approach to today's episode by diving into how to not just create a mission statement, but to involve your team in it. As a business leader, Rocky begs us to ask three questions to lead you to creating a more fulfilling and supportive environment for your team while also driving the bottom line.

Duration:00:27:42

A Server's Moment: Letters of Encouragement

1/8/2019
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Write letters of encouragement to your team to inspire and promote a positive work environment.

Duration:00:02:17

The Ideal Team Player: Patrick Lencioni on his Best-Selling Books

1/2/2019
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Best selling author Patrick Lencioni takes the floor to discuss his latest book, “The Ideal Team Player,” and why you can’t fake humility in the workplace. Find out what sparked Pat’s passion in forming his management consulting firm, The Table Group, and relish this opportunity to pick Lencioni’s brain about his unique writing routine, favorite authors, and a workplace environment that starts and ends with genuine concern about the people who work there.

Duration:00:40:16

Meet Rocky DeStefano

12/26/2018
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Take a journey back with us to our original pilot episode of the series. Rediscover our roots this Christmas season and remember why it all began! Chick-fil-A Owner Rocky DeStefano introduces his unconventional journey from an adrift youngster with a knack for trouble to a successful, people-driven businessman. In this pilot episode of A Server’s Journey, follow Rocky and co-producer Larry King as they discuss growing up with immigrant parents and accidentally finding faith while milking...

Duration:00:23:33

410 Bridge: Kurt Kandler on Empowering the Poor

12/19/2018
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Exeuctive Director Kurt Kandler talks about his non-profit ministry, 410 Bridge and what they do to give those experiencing poverty the tools to succeed.

Duration:00:47:04

A Server's Moment: Mark Miller

12/18/2018
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Chick-fil-A Vice President of Training and Development Mark Miller talks about how employees want to work for a brand that they resonate with.

Duration:00:01:22

North Point Church: Reece Mashaw on Guest Experience

12/12/2018
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Director of Guest Experience North Point Community Church in Atlanta, Georgia, talks about how of the 11 thousand stories he interacts with daily, every single one is an opportunity for God to work in their lives. Reece Mashaw's passion for leaning in and becoming a better developer of people helps him lead his team with the "why" behind serving their church. Join us on this edition of A Server's Journey to learn how Reece implements a value-first culture in his volunteers. He hopes they...

Duration:00:53:19

A Server's Moment: Friendly Competition

12/11/2018
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Spark some friendly competition in your crew by letting them compete with each other on the clock. Whether that's a customer satisfaction marker or an item to up-sell, your team will feel empowered to do their best. Most importantly, let your team decide who wins, creating an incredible opportunity for your crew to lift each other up.

Duration:00:02:09

Save Your Alma Mater: Joel Johnson on Alumni Leadership

12/5/2018
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"I get paid to talk to people." says our newest guest, Joel Johnson, director of alumni affairs at Southeastern University. Joel personally engages 15,000 alumni to make them feel connected and supported. He poignantly walks us through listening to the needs of the alumni he serves: diagnosing the problem and utilizing social media to its biggest advantage. Listen to this edition of A Server's Journey as he talks the problems he faces and his most rewarding alumni experiences.

Duration:00:40:00

Server's Moment: Dee Ann Turner

12/4/2018
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Dee Ann Turner lets us in on her secret to being kind versus nice to her team. Here, Turner reveals how important it is to be honest with others, especially in a business environment.

Duration:00:01:53

Toxic Bosses

11/28/2018
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What drives people away from their jobs? 41 percent of American workers say they've been psychologically harassed on the job due to a toxic boss. Today, Rocky and Larry dive into the two different kinds of narcissistic, toxic bosses: dark and dysfunctional. Toxic bosses affect the workplace at large and increases depression in their employees. Consequently, toxic bosses can even increases chances of pre-mature death in their team. Want to know how to fend off incompetent leaders? Listen to...

Duration:00:30:09

A Server's Moment: Cover Your Crew

11/27/2018
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How can you step in, cover your crew, and enable your team to take a breathe in the midst of a stressful work environment? As you let your team take an unforeseen moment of peace, you empower them to handle the moments that come next.

Duration:00:02:17

How to Create a Culture That Grows Servant Leaders

11/21/2018
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You know the fundamentals of servant leadership; so what? Now, let's talk about how to grow leaders in your organization who want to serve others. If you're not sure how to bring your leaders from good to great, join Rocky and Larry as they talk about establishing a culture of trust and service in the workplace. Here our hosts give us tangible ways to give your team a voice.

Duration:00:32:36

A Server's Moment: Dan Wheeler

11/20/2018
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Instead of retiring, use your resources to reach the generations you want to reach.

Duration:00:01:49

A Look Back: Rocky on His Favorite Journey Moments

11/15/2018
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"Work satisfaction can either lead to a healthier or unhealthier you." Join us in this throwback episode to take a look back on what motivated Rocky to create A Server's Journey. To this end, Rocky and Larry take us from our first podcast on April 26th all the way through some of our favorite highlights with esteemed guests. From Patrick Lencioni's best-selling books to Karen Millsap's remarkable journey, this episode celebrates the wealth of knowledge A Server's Journey compiles in one...

Duration:00:31:21

A Server's Moment: Pay For Your Stressed Employee's Day Off

11/14/2018
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Tomorrow, go into work with an employee in mind who struggles with work-life balance. This employee could struggle with taking time to care for a sick child or parent, or they could just have a problem with catching up with life in general. Then, encourage this employee to take the day off, go home, and catch up, and provide them pay for the day. This is a perfect way to put your money where your mouth is without costing more than a day's wage. Without a doubt, your team will love working in...

Duration:00:02:05

How Your Positive Company Culture Actually Affects the Bottom Line

11/7/2018
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Join Rocky and Larry in this edition of A Server's Journey to talk the actual bottom line statistics on a negative versus positive company culture. With studies from the American Psychological Association, Anna Nyburg, and the Gallup Organization, Rocky tears down the perception that a positive company culture only has benefits in team morale. Instead, learn how positivity and encouragement in the workplace can decrease chances of heart disease, increase employee engagement and productivity,...

Duration:00:29:36