A Sherpa's Guide to Innovation-logo

A Sherpa's Guide to Innovation

Business & Economics Podcasts

Are you looking to better understand and apply innovation theories, methods, and tools? Do you need to think about your business or industry in a different way? Join the Sherpas as they conduct spirited conversations and tell compelling stories to guide you along your innovation expedition. Get your gear ready! Business Model Innovation, Human-Centered Design and Strategic Partnerships @SherpaPod @HealthPodNet Music Credit: Aurus Audio

Are you looking to better understand and apply innovation theories, methods, and tools? Do you need to think about your business or industry in a different way? Join the Sherpas as they conduct spirited conversations and tell compelling stories to guide you along your innovation expedition. Get your gear ready! Business Model Innovation, Human-Centered Design and Strategic Partnerships @SherpaPod @HealthPodNet Music Credit: Aurus Audio


United States


Are you looking to better understand and apply innovation theories, methods, and tools? Do you need to think about your business or industry in a different way? Join the Sherpas as they conduct spirited conversations and tell compelling stories to guide you along your innovation expedition. Get your gear ready! Business Model Innovation, Human-Centered Design and Strategic Partnerships @SherpaPod @HealthPodNet Music Credit: Aurus Audio




E98: Dr. Bon Ku - Leading The Avengers of Health Care

Ben & Jay are joined by Dr. Bon Ku, Director of Jefferson Health Design Lab in Philadelphia. Dr. Ku is well-known on a number of fronts - a practicing emergency medicine physician; a leader in teaching design to medical students and physicians; a co-author of Health Design Thinking; host of Design Lab podcast; and from his prominent role in TNT's Chasing the Cure. Hear Bon talk about the amazing work he and his team do to help the most vulnerable communities in Philadelphia, how Design Lab...


E97: Abrea Armstrong - How an Innovation District Creates Space for a Community’s Potential

Ben & Jay return from a short break to talk with a rising star - Abrea Armstrong, Senior Marketing & Communications Coordinator for the Innovation Quarter. The iQ is an innovation district in downtown Winston-Salem, NC, bringing together forward-thinking companies in the areas of research, business and education in biomedical science, information technology, clinical services and advanced materials. Atrium Health Wake Forest Baptist has led the development of the Innovation Quarter in...


E96: Concordia's Matt Swift on Convening for Collaborative Change

An episode 20 years in the making! For our 96th episode, Ben welcomes long-time friend Matthew Swift, co-founder and CEO of Concordia, to discuss how he innovates in the world of public affairs. Concordia is a nonprofit, nonpartisan organization dedicated to actively fostering, elevating, and sustaining cross-sector partnerships for social impact, including hosting the annual Concordia Summit. Matt described Concordia as "A forum discussing the world not as one person sees it but as a...


E95: David Duncan - A Real-Life Market Detective

Ben & Jay are joined by David Duncan, Managing Director at Innosight and author of The Secret Lives of Customers: A Detective Story About Solving the Mystery of Customer Behavior. This new book is a fresh and creative approach to demonstrating and teaching the language, methods and mindset of Jobs To Be Done theory. Hear why Dave choose a fictional narrative approach to the majority of the book, some of his own real-life experiences as a "market detective", and his experience collaborating...


E94: Coonoor Behal – Reframing Quitting to a Process for Progress

Ben & Jay are joined by Episode 27 guest Coonoor Behal, author of the newly published "I Quit! Life-Affirming Joy of Giving Up". Coonoor is the Founder & CEO of Mindhatch, a consultancy that helps organizations create the conditions for innovation and creativity to thrive. Through Mindhatch, Coonoor delivers her unique mix of expertise in Design Thinking, Organizational ImprovTM, Innovation Facilitation, and Diversity & Inclusion. Her new book, published by New Degree Press in April 2021,...


E93: Arthur Daemmrich – Inspiring Generations of Inventors & Innovators

Ben & Jay have a fascinating conversation from a historical and education perspective, with Arthur Daemmrich, Director of the Lemelson Center for the Study of Invention and Innovation at the Smithsonian Institution. The vision of the Center is: A world in which everyone is inventive and inspired to contribute to innovation. Hear about the physical and virtual experiences the Center creates to inspire inventors and innovators of all ages and its efforts to foster a diverse and inclusive...


E92: Liz Markle of Open Source Wellness - Community is Medicine

Liz Markle PhD believes innovation in health and wellness isn't a new pill or superfood or wearable but a return to the universally applicable and radically simple advice to move, nourish, connect, and be. Tired of patients not making progress in between doctor visits, Liz wanted to make it easier for people to design their lives so that healthy behaviors were the default. Enter Open Source Wellness, a "behavioral pharmacy" that is high-touch and powered by connection, leading to health...


E91: Shannon Clute - Creating an Innovation Flywheel to Empower Students

Ben & Jay continue to learn from innovation leaders with novel career journeys, this time talking with Shannon Clute, Inaugural Director of The Hatchery, Emory Center for Innovation in Atlanta. The Hatchery supports student innovators and entrepreneurs from all Emory University schools, and covers all stages of innovation from inspiration and learning to projects and startups. This 15,000 square foot center opened in February 2020 - which required a quick pivot after just "two great weeks"...


E90: Tanqueray Edwards - Inventing, Caring, Leading Change in Innovation

Ben and Jay have an exceptional conversation with Tanqueray Edwards, Global Innovation & Program Director at JLL, a global real estate and investment management firm. Tanqueray talks about standing up an innovation function at JLL during the pandemic and her subsequent new role with the organization, including the role of change management in innovation. She also provides important insights on the impact of race and gender intersectionality in the workplace, her efforts to lead change in...


E89: Slices of Healthcare Insights with Andy Mychkovsky

Join Sherpa Host Ben Tingey as he interviews Andy Mychkovsky, a growth and product consultant for healthcare startup companies and the founder and writer of Healthcarepizza.com. And nope, it's not a pizza company. Rather, it's a blog that serves up slices of healthcare insights about digital health, value-based care, and other industry innovations in an entertaining and thought-provoking way. We talk about: Subscribe to the Healthcare Pizza newsletter HERE. Andy also serves up slices of...


E88: Javier Lozano - Market-Creating Innovation for Diabetes Care

Ben & Jay have an inspiring conversation with Javier Lozano, Founder and CEO of Clínicas del Azúcar, a growing chain of "one-stop shops" for diabetes care in Mexico. Armed with a willingness to explore, a passion for helping people in need (including his mother) and the theories of Dr. Clayton Christensen, Javier has created a truly disruptive innovation focused on the consumer's Jobs To Be Done and the concept of non-consumption. His work is literally saving lives. Readers of Clay's 2018...


E87: Kristen Berman - Filling Holes in Human Behavior

Ben and Jay revisit the fascinating topic of behavioral science with Kristen Berman, CEO of Irrational Labs. Kristen co-founded Irrational Labs, a behavioral product design company, with Dan Ariely, helping companies and nonprofits understand and leverage behavioral economics to increase the health, wealth and happiness of their users. She also co-founded Common Cents Lab, a Duke University initiative dedicated to improving the financial well-being for low to middle Americans. Hear Kristen...


E86: Ben Tingey - Empathizing, Teaching, Serving

In our first new episode of 2021, Jay exchanges chairs with your Sherpa host Ben Tingey! Ben covers a lot of ground about learning/doing/teaching innovation over the past few years, a recent project related to physician burnout that's making a big impact on him and Atrium Health, and much more. All Things Twitter: A Sherpa's Guide to Innovation Ben Tingey Jay Gerhart Support the show (https://healthpodcastnetwork.com/)


E85: Remembering Dr. Clayton M. Christensen

This episode was originally released on January 28, 2020. Ben & Jay reflect on what Dr. Clay Christensen has meant to each of them, their experience meeting Clay and his wife, Christine, and a few parting thoughts in gratitude for this amazing man. memoriesofclay.com How Will You Measure Your Life? The Clayton Christensen Institute The Forum for Growth and Innovation at Harvard Business School Support the show (https://healthpodcastnetwork.com/)


E84: Dr. Rasu Shrestha & Todd Dunn - Looking Back & Ahead

Ben & Jay bring back two former guests and Atrium Health strategy and innovation leaders - Dr. Rasu Shrestha & Todd Dunn. Rasu and Todd reflect back on what makes them #AtriumHealthProud during a unforeseen and unprecedented 2020, and paint a picture of what innovation at Atrium Health looks like going forward. Plus, what have been their favorite A Sherpa's Guide to Innovation episodes? What a great way to wrap up 2020 with two insightful and thoughtful leaders who don't shy away from bring...


E83: Terik Tidwell - "Venture Humanist"

One of our favorite things to do is spotlight the incredible innovators located right here in our backyard of Charlotte, NC. This episode features Terik Tidwell, Director of the STEM Innovation Initiative and Executive Director of the Smith – Tech Innovation Center at Johnson C Smith University. Learn about the work Terik and his team have done to boost innovation and entrepreneurship in the community and the unique role a University plays in the regional entrepreneurial ecosystem. A little...


E82: Dr. Ellen Beckjord - At The Intersection of Love & Science

Ben & Jay have a wide-ranging conversation with Dr. Ellen Beckjord, Associate Vice President, Population Health & Clinical Transformation at UPMC Health Plan. Ellen is a behavioral scientist and epidemiologist working a the intersection of population and digital health. In addition to her great work at UPMC Health Plan, Ellen talks about two additional passions, the global PinkSocks movement and a recent book she co-created with photographer Anita Buzzy-Prentiss, PORCHRAITS - Pittsburghers...


E81: Scott Kirsner of Innovation Leader - Insights on Big Company Innovation

Ben & Jay talk with Scott Kirsner, CEO of Innovation Leader, a media and events company focused on Chief Innovation Officers, senior R&D execs, and intrapreneurs at large organizations who are responsible for making change happen. Scott is also a columnist for the Boston Globe and has contributed content to a number of other publications such as Fast Company, WIRED, Variety and others. Scott talks about the differences between innovation at startups and innovation within large companies, his...


E80: Is Ice Cream for Breakfast Funny or Weird? Taddy Hall on Jobs to Be Done

Ben and Jay complete an epic three-episode Jobs to Be Done arc with Taddy Hall, Senior Partner at Lippincott. A best-selling author and global innovation authority, Taddy drives growth through new product development and systematic improvements to innovation processes. He collaborated with Harvard Business School’s Clayton Christensen for the last 20 years, including Competing Against Luck: The Story of Innovation and Customer Choice. Taddy's storytelling, energy and humor shine through...


E79: Jim Kalbach - The Jobs To Be Done Playbook

Ben & Jay talk to Jim Kalbach, Head of Customer Experience at MURAL and author of The Jobs To Be Done Playbook, Mapping Experiences, and Designing Web Navigation. Jim shares his perspective on Jobs To Be Done as a mindset, how an organization can start using it, and how it can influence various aspects of the organization. Since the episode was recorded, Jim has also launched a new Jobs To Be Done learning platform, JTBD Toolkit. Jim also has a web site, Experiencing Information, where you...