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A Sherpa’s Guide to Innovation

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E49: Industry Integration and Serendipitous Collisions with Mike Biselli

Episode 49 features Mike Biselli, a healthtech entrepreneur and community-building pioneer with a bold vision for reimagining healthcare. Learn about how Mike planted a flag in the ground and determined to create a built environment that would foster serendipitous collisions to catalyze innovation and transformational change. The result: Catalyst HTI, a 180,000 square-foot industry integrator campus designed to bring health-tech start-ups and established health care entities together under...


E48 Part 1: Designing for Cultural Competency and an Inclusive Workforce

Our world is becoming increasingly complex and wonderfully diverse. How can organizations keep pace with this expanding diversity and design with cultural competency? Episode #48 Part 1 features Kinneil Coltman, Vice President and Chief Diversity Officer at Atrium Health; Elizabeth Watson, Manager of Innovation; and Ben Tingey, Manager of Innovation and, for this episode, in a hybrid role as host and guest. Listen and learn about how a large healthcare system champions diversity and...


E48 Part 2: Designing for Cultural Competency and an Inclusive Workforce

Our world is becoming increasingly complex and wonderfully diverse. How can organizations keep pace with this expanding diversity and assemble an inclusive workforce? Episode #48 - Part 2 features André Blackman and Touré McCluskey of Onboard Health, an organization dedicated to building a dynamic ecosystem of career acceleration opportunities to cultivate a powerful, inclusive workforce that is well equipped to solve some of our most pressing issues. When talented individuals who reflect...


E47: A Passion for Product – Tom Schlegel of Radio Flyer

Ben & Jay talk to Tom Schlegel, Chief Innovation Officer of Radio Flyer, the iconic 102-year old company that’s on a mission to bring smiles to kids of all ages. During his 16 years at Radio Flyer, he has been a key leader in the evolution of the company from a steel wagon manufacturer to a customer-driven design and development powerhouse. Tom talks about how he has employed Dr. Clay Christensen’s theories of disruptive innovation and Jobs to be Done to help Radio Flyer hold potential...


E46: An Abundance Mindset with Robin Glasco

Get ready to shift your mindset from scarcity to abundance in this episode of A Sherpa’s Guide to Innovation featuring Robin Glasco, co-founder and Managing Partner of Bambü Global Healthcare Advisors. Robin is a healthcare strategy and innovation dynamo, co-founding Bambü after serving as EIR with the Nason Group, Chief Innovation Officer of Blue Cross Blue Shield of Massachusetts, and an executive at Kaiser Permanente. She serves on several non-profit boards in the Boston area, and is...


E45: Reframing Healthcare with Zeev Neuwirth, MD

For episode #45, it’s our privilege to welcome our Atrium Health colleague Dr. Zeev Neuwirth, Senior Medical Director of Population Health, to our podcast. Zeev is the author of the recently released book Reframing Healthcare: A Roadmap for Creating Disruptive Change and is the host of the Creating a New Healthcare podcast. This episode began in a different way. Typically, we speak into the microphones while seated. Our episode’s guest, Dr. Zeev Neuwirth, invited us to ditch the chairs,...


E44: Designing for People with Intermountain Healthcare’s Todd Dunn

Episode #44 features a man we admire from an organization we admire: Todd Dunn, Director of Innovation at Intermountain Healthcare. This inspiring innovator, compelling storyteller and self-described family man shares his go-to list of innovation books, lifelong principles that influence his learning, why empathy should be at the heart of healthcare, and the three C’s of design disease. He’s also a big fan of Clay Christensen’s theories and contributed to the writing of Competing Against...


E43: Turning Information into Innovation – Health Datapalooza Conference Recap

Episode 43 features perspectives from Atrium Health teammates who attended the 10th anniversary Health Datapalooza conference on March 27-28 in Washington, DC. Hosted by AcademyHealth, Health Datapalooza brings together a diverse group of healthcare leaders, policymakers, entrepreneurs, and data analysts to discuss collaboration opportunities at the intersection of policy, data, and innovation. A sponsor at this year’s event, Atrium Health also sponsored the attendance of several...


E42: Karen Dillon – Bringing Great Theory to Life

Ben & Jay have the unique pleasure of speaking with Karen Dillon, NYT best-selling author and former editor of the Harvard Business Review, about her being in “the front seat of the Clay Christensen experience” through years of collaboration with Clay and some of their incredible colleagues. Karen may refer to herself as “semi-retired”, but she sounds pretty busy and is having great impact on the world as a co-author of The Prosperity Paradox with Clay and Efosa Ojomo (featured in Episode...


E41: #SXSW2019 – Human Connections, Analogous Learning & 147 Cheeses

Yeehaw! The Sherpas of the southeast went to SXSW in Austin, TX and lived to tell the tale. Listen to Lindsay, Jay, Sally, and Ben recap the sessions they attended, their tried and true success strategies for navigating SXSW, some of the overarching conference themes, the piles of delicious food they sampled, and the applications to innovation and healthcare they uncovered. You’ll learn that SXSW offers a Texas-sized assortment of innovation learning opportunities for any industry. You’ll...


E40: Efosa Ojomo Turns Theory Into Hope – The Prosperity Paradox

Ben & Jay are honored to speak with Efosa Ojomo, Global Prosperity Lead at Clayton Christensen Institute and co-author of The Prosperity Paradox with Dr. Clayton Christensen and Karen Dillon. Efosa talks about how he came to think that business might be the answer for developing countries, why not all innovations are created equal, and why “pull” strategies can work better than “push” strategies for all stakeholders. In addition, we discuss how The Prosperity Paradox can inspire and instruct...


E39: #HIMSS19 – Caped Crusaders, Precision Medicine and #pinksocks

"Ah, the HIMSS conference. . . If you don’t own it, it will own you.” Hear what else the Innovation Sherpas have to say about their recent trip down to the Sunshine State for the 2019 Health Information Management Systems Society (HIMSS) Conference in Orlando. We have Dr. Jean Wright (Chief Innovation Officer), Emilie Pandullo (Investment Fund Director), and Michael Johnson (Director, Innovation) in the studio to relive their HIMSS experience. Among other things, they discuss the shift from...


E38: Niyum Gandhi - Population Health in the City that Never Sleeps

In this episode, we welcome Niyum Gandhi, Executive Vice President and Chief Population Health Officer at Mount Sinai, to discuss health system transformation, and how he tackles it in one of the most diverse cities in the world. Niyum shares the story behind his transition from Oliver Wyman to Mount Sinai, and the role key questions and visionary leaders took in making his leap. Hear Niyum talk about finding the leader who wasn’t afraid to be first to start the marathon of transforming a...


E37: Dr. Rasu Shrestha – Passion, Purpose & A Plan

In this episode we welcome Dr. Rasu Shrestha to the Atrium Health family as our new EVP and Chief Strategy Officer. Formerly, Dr. Shrestha was Chief Innovation Officer at UPMC and EVP of UPMC Enterprises. Get to know this dynamic healthcare leader as he reflects on experiences and influences that have shaped his approach to leadership and innovation, and his exuberance as he anticipates guiding strategy for Atrium Health. He also gives a teaser for his upcoming HIMSS presentations, what...


E36: Healthcare Disruption & Precision Innovation with Rebecca Fogg

Rebecca Fogg, Senior Research Fellow of the healthcare practice at the Christensen Institute, joins the Innovation Sherpas from across the pond to talk disruption, air ambulances, Jobs to Be Done, and why she switched from consumer financial services to research on healthcare business model innovation. Rebecca shares some of her finely tuned insights on why the healthcare industry is so difficult to disrupt, how she identifies and evaluates business models with disruptive potential, and...


E35: Catalyzing an Environment for Innovation

Our human-centered design Sherpas Elizabeth Benfield Watson and Sally Baek are joined by a special guest, John Tartt, AVP of Enterprise Risk Management at Atrium Health, to talk about the Innovation Engine’s Catalyst Program. Risk management may sound out of place in the world of innovation, but John is a great friend of our team and he’s a terrific example of how the mindset of human-centered design can grow in an organization when you properly plant and cultivate the seeds. Hear about how...


E34: A Sherpa Holiday Podcastpalooza!

Ben & Jay do a short recap of the last year of A Sherpa’s Guide to Innovation, highlighting some memorable moments. We hope current listeners enjoy reliving the memories, and new listeners get a taste of what they’ve been missing. You’ll hear from previous awesome guests Dr. Zayna Khayat, Bob Moesta, Derek van Bever, and David Phillips – plus Innovation Engine Sherpas Michael Johnson, Lindsay Deneault and Elizabeth Benfield Watson. And you won’t want to miss the magic of Ben’s clever...


E33: Objectively Creative & Subjectively Analytical - Design Strategist Lee Fain

There exists a hidden world of which the average consumer has no knowledge—the world of design and innovation that crafts nearly everything we see and use. Join Design Strategist Lee Fain as he takes us on a storytelling adventure using Joseph Campbell's Hero’s Journey framework to a new world of creativity, design, prototyping, and customer discovery. Lee is co-head of design strategy at IdeaCouture, a global design and innovation consultancy. In this episode, Lee shares his wisdom on the...


E32: Disrupt to Improve vs. Disrupt to Destroy

Your disruptive innovation Sherpas are back to discuss how the theory may be playing out in healthcare. Will Behrmann, Jay Gerhart and Ann Somers Hogg cover a lot of ground on the complex and ever-changing healthcare landscape. Is disruption truly occurring? Why does it matter? Do we really want it to occur? What will it look like? Weighty questions indeed. CVS/Aetna, primary care disruptors, health care system talent joining large tech companies, personalized care moving into the home…and...


E31: Sherpa Showdown: Fast Company Innovation Festival vs. Impact 2018

Two great conferences – two Innovation Engine Sherpas facing off to extol their virtues! Ann Somers Hogg and Will Behrmann each recently attended a stellar innovation conference and share their experiences via a good-natured duel, making the case for why YOU should attend the conference they attended next year. Which conference wins our Sherpa Showdown? Will it be the Impact 2018 conference hosted by Innovation Leader or the Fast Company Innovation Festival? What’s the Job to Be Done of...