
Amazing Business Radio
Business & Economics Podcasts
Amazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts. Each guest shares tips and insights on how to succeed in business. The bright business minds featured on Amazing Business Radio come from all over the world and include viral video stars, corporate CEOs, bestselling authors, thought leaders, and many other inspiring personalities. The show covers a variety of topics related to customer service and customer experience and will provide answers that listeners need to know in order to take their success to the next level. Amazing Business Radio airs every week on, itunes, Soundcloud, and other platforms and channels.
Location:
United States
Description:
Amazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts. Each guest shares tips and insights on how to succeed in business. The bright business minds featured on Amazing Business Radio come from all over the world and include viral video stars, corporate CEOs, bestselling authors, thought leaders, and many other inspiring personalities. The show covers a variety of topics related to customer service and customer experience and will provide answers that listeners need to know in order to take their success to the next level. Amazing Business Radio airs every week on, itunes, Soundcloud, and other platforms and channels.
Twitter:
@Hyken
Language:
English
Contact:
314-692-2200
Turning Customer Support from a Cost Center into a Revenue Generator Featuring Alex Ross
Duration:00:27:49
The Impact of Tipping and "Tipflation" on Customer Satisfaction Featuring Forrest Morgeson
Duration:00:33:10
Boosting Customer Satisfaction with Quick and Consistent Responses Featuring Howard Moodycliffe
Duration:00:28:01
Understanding the "Why" Behind Your Net Promoter Score (NPS) Featuring Jason Barro
Duration:00:32:42
How to Redefine Leadership and Empower Employees Featuring Chris Mefford
Duration:00:28:58
Hallmark Explains How Personalization Enhances Business Relationships and the Customer Experience
Duration:00:28:35
Delivering a Customer Obsessed Service Experience Featuring Mark Ang
Duration:00:26:59
Aligning Marketing and Training for a Consistent Customer Experience Featuring Barry LaBov
Duration:00:25:53
Creating a Destination Employment Experience with Avaya's CEO
Duration:00:28:40
The Role of Human Interaction in a Digital-First World Featuring Tom Martin
Duration:00:27:10
Intuitive AI and Customer Experience (CX) Featuring Anand Janefalkar
Duration:00:28:48
Why Employee Experience (EX) is the New Customer Experience (CX) Featuring Philip Mandelbaum
Duration:00:28:30
The CX Impact of A Subscription Model: Switching From Ownership to Usership Featuring Yann Toutant
Duration:00:25:46
Simplicity Leads to Customer Loyalty Featuring Ricardo Saltz Gulko
Duration:00:30:24
How to Never Lose an Employee Again Featuring Joey Coleman
Duration:00:33:40
Customer-Centric Marketing Featuring Mich Hancock
Duration:00:26:23
Creating Confidence Building Communication Featuring Justine Tavares
Duration:00:27:06
Shifting to the Employee Experience (EX) Mindset Featuring Tiffani Bova
Duration:00:28:53
Transactional VS Emotional Customer Loyalty Featuring Mark Ross-Smith
Duration:00:31:12
AI is the Future of Customer Service and CX Featuring Mario Matulich
Duration:00:29:48