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Best Practices of ToP Practices

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Location:

United States

Language:

English

Contact:

8773998677


Episodes

Episode 30: Reinventing Your Hygiene Department with Andrea Owens, RDH

5/16/2019
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For decades the hygiene department has been treated like a necessary evil in the dental practice. No More! With what we know NOW about the true nature of periodontal disease, the hygiene department has the potential to become a major center for health, wellness and production in the practice, changing and savings patients lives. In [...] The post Episode 30: Reinventing Your Hygiene Department with Andrea Owens, RDH appeared first on Total Patient Service Institute.

Duration:00:21:47

Episode 29 – Three Team Decisions

5/2/2019
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Decisions, decisions. We make them every day, some more consciously than others. But we are always making decisions. Why, then, do we make such poor team decision? They are different than individual decisions and we usually mess it up. In Episode 29 of ToP Practices, Steve focuses on three different team decision and how to [...] The post Episode 29 – Three Team Decisions appeared first on Total Patient Service Institute.

Duration:00:18:14

Episode 28 – Never Ask for Referrals…Unless You Do These 4 Things!

4/11/2019
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In the digital age of internet marketing, online reviews, and social media, asking for referrals can easily be forgotten. While reviews help your marketing just like asking for a testimonial, they are reactive - people see them when they are already looking for a dentist. So, what is your asking for referrals system? Consistent results [...] The post Episode 28 – Never Ask for Referrals…Unless You Do These 4 Things! appeared first on Total Patient Service Institute.

Duration:00:18:48

Episode 27 – Doing the “Impossible”: Secrets from the Iron Cowboy

3/28/2019
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One thing we believe is that it is a lot easier to copy genius than it is to create mediocrity. With that, we are constantly on the search for genius in lessons learned that can be applied in any environment, as well as mentors. We were excited to meet our newest mentor, The Iron Cowboy [...] The post Episode 27 – Doing the “Impossible”: Secrets from the Iron Cowboy appeared first on Total Patient Service Institute.

Duration:00:25:53

Episode 26: Secrets to Becoming a Better Leader

3/17/2019
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Episode 26 is all about one of the most commonly asked questions Steve hears often: "What can I do to be a better leader every day in every area of my life?" Every team member has the ability to make a big difference in the practice, and Steve shares 10 tips on how to do [...] The post Episode 26: Secrets to Becoming a Better Leader appeared first on Total Patient Service Institute.

Duration:00:25:26

Episode 25 – New Patients for FREE!

2/28/2019
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You'll want to save this episode to re-visit over and over with your team members! Steve discusses 10 secrets to increasing your new patient flow at no cost - starting TODAY! Mentioned in this episode: Total Patient Service, Institute: www.TotalPatientService.com The post Episode 25 – New Patients for FREE! appeared first on Total Patient Service Institute.

Duration:00:26:00

Episode 24: Nocturnal Neglect with Dr. Kent Smith

2/14/2019
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In episode 24 of ToP Practices with Steven J. Anderson, Dr. Kent Smith joins us to discuss the correlations between dentistry and how it affects our quality of sleep. Did you know that over half of all adults are getting less than the recommended amount of daily sleep? Untreated sleep issues can affect not only [...] The post Episode 24: Nocturnal Neglect with Dr. Kent Smith appeared first on Total Patient Service Institute.

Duration:00:28:23

Episode 23: Biggest Insurance Mistakes Practices Make with Pam Peterson

1/24/2019
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Fresh off the trails of the Insurance Coding webinar our Practice Advisor team co-hosted with the Crown Council, we have the BIGGEST Insurance Mistakes Practices Make and what your practice can do to avoid them. Total Patient Service CEO and President Pam Peterson joins Steve to cover the top 10 insurance mistakes your team is [...] The post Episode 23: Biggest Insurance Mistakes Practices Make with Pam Peterson appeared first on Total Patient Service Institute.

Duration:00:22:31

Episode 22 – Practice Benefits of Clinical Training with Dr. David Hornbrook

1/10/2019
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In this episode of ToP Practices, Dr. David Hornbrook joins Steve to discuss the practice benefits of clinical training, especially as it has to do with occlusion and aesthetics. They specifically cover the clinical skills that every dental profession needs to be consistently improving and how it makes a difference with each patient. David Hornbrook, [...] The post Episode 22 – Practice Benefits of Clinical Training with Dr. David Hornbrook appeared first on Total Patient Service Institute.

Duration:00:35:32

Episode 21: Patient Recognition

12/27/2018
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As the year comes to a close, one highlight of my 2018 reminds me why Patient Recognition could make a huge impact on practice performance. There are all types of recognition. Awards being the most dramatic and noticeable. In this week's episode, Steve shares 10 simple, yet powerful ways you can incorporate more recognition into [...] The post Episode 21: Patient Recognition appeared first on Total Patient Service Institute.

Duration:00:20:07

Episode 20 – STOP Giving Back: Start Doing Good

12/13/2018
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In a book entitled Thou Shall Prosper - The Ten Commandments for Making Money, Rabbi Daniel Lapin suggests that there is a phrase that has crept into our daily vernacular when it comes to the charitable efforts of companies and individuals that has hidden connotation of guilt. That phrase is "giving back". While giving back [...] The post Episode 20 – STOP Giving Back: Start Doing Good appeared first on Total Patient Service Institute.

Duration:00:25:39

Episode 19 – End of Year Checklist

11/29/2018
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It's often said that timing is everything and rarely do we consider that when we do something how it can impact the results we get. One "when" to consider is when to step back and reconsider the direction you are going and the things you want to accomplish. For many, we tend to do that [...] The post Episode 19 – End of Year Checklist appeared first on Total Patient Service Institute.

Duration:00:26:46

Episode 18 – What Should You Charge? Tips for Making Sure Your Fees Stay Competitive

11/8/2018
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The fees you charge can have a huge impact on your short term revenues and your long term profits, as well as your patient satisfaction and loyalty. So what should you charge? It's a question that is constantly on the mind of most dentists...and it should be! In this episode of Best Practices of ToP [...] The post Episode 18 – What Should You Charge? Tips for Making Sure Your Fees Stay Competitive appeared first on Total Patient Service Institute.

Duration:00:23:59

Episode 17 – No More Morning Huddles: 18 Tips for the Most Productive Morning Meeting

10/25/2018
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The morning meeting is one of the most important habits of top teams that we work with at The Total Patient Service Institute. While what you cover during the meeting is essential, how you cover it makes all the difference. Everyone has experienced the morning meeting where it ended worse than it started. That can't [...] The post Episode 17 – No More Morning Huddles: 18 Tips for the Most Productive Morning Meeting appeared first on Total Patient Service Institute.

Duration:00:19:09

Episode 16: The NEW Silent Killer, with Dr. Mary Burns

10/11/2018
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In Episode 16, Steve is joined by Dr. Mary Burns to discuss the threat of a NEW Silent Killer and what dentistry can do about it! As a board certified orthodontist and educator, Dr. Mary Burns lectures internationally on the topics of Biologic Orthodontics and the role of the dentist and orthodontist in the treatment [...] The post Episode 16: The NEW Silent Killer, with Dr. Mary Burns appeared first on Total Patient Service Institute.

Duration:00:21:46

Episode 15: How to Get More 5 Star Online Reviews

9/27/2018
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How do you encourage the patients who've had a positive experience at your practice to to take an extra step and leave a positive review? In episode 15, Steve shares 7 tips to get more 5 star online reviews consistently and frequently. If you're looking to grow your digital footprint, you don't want to miss [...] The post Episode 15: How to Get More 5 Star Online Reviews appeared first on Total Patient Service Institute.

Duration:00:23:44

Episode 14: 15 Secrets of Creating a Culture of Success in Your Practice

9/13/2018
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A practice only grows to the degree that the team members in it grows. Stagnant team. Stagnant practice. What are you doing to keep the culture fresh and alive at your practice? In this episode of Best Practices of ToP Practices, Steve shares 15 Secrets of Creating a Learning Culture of Success In Your Practice. [...] The post Episode 14: 15 Secrets of Creating a Culture of Success in Your Practice appeared first on Total Patient Service Institute.

Duration:00:20:23

Episode 14: 15 Secrets of Creating a Learning Culture of Success in Your Practice

9/13/2018
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A practice only grows to the degree that the team members in it grows. Stagnant team. Stagnant practice. What are you doing to keep the culture fresh and alive at your practice? In this episode of Best Practices of ToP Practices, Steve shares 15 Secrets of Creating a Learning Culture of Success In Your Practice. [...] The post Episode 14: 15 Secrets of Creating a Learning Culture of Success in Your Practice appeared first on Total Patient Service Institute.

Duration:00:28:32

Episode 13 – Minimize Your Dental Supply Expenses: 9 Money Saving Solutions

8/23/2018
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In episode 13 of the Best Practices of ToP Practices, Steve answers in very specific detail one of the many practice related questions that we receive daily: How do I stay within my dental supply budget? Managing practice P&L and understanding percentages and how to stay on track is something every dentist should keep their [...] The post Episode 13 – Minimize Your Dental Supply Expenses: 9 Money Saving Solutions appeared first on Total Patient Service Institute.

Duration:00:23:37

Episode 12: 5 Myths of Periodontal Disease Everyone Should Know, feat. Tommy Nabors, DDS

8/9/2018
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The diagnosis and treatment of periodontal disease is rapidly changing based on what we know now about the true nature of disease. The more we understand about the disease, the better equipped we are as a profession to treat it correctly. In episode 12 of The Best Practices of ToP Practices, guest Dr. Tommy Nabors [...] The post Episode 12: 5 Myths of Periodontal Disease Everyone Should Know, feat. Tommy Nabors, DDS appeared first on Total Patient Service Institute.

Duration:00:25:31