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English


Episodes

Pricing Your Services to Line Up with the Value You Deliver with Matthew Jackson

9/10/2018
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The AUM pricing model is prevalent in our industry but in many cases, the pricing is significantly disconnected from the real value being delivered. Depending on your expertise and your client base, you might add value through tax management or estate planning advice. You might add value by fostering a positive attitude in your clients about investing, talking clients down from the ledge and helping them avoid a bad decision when volatility shakes the market. If you're working in the...

Duration:05:23:55

Top Sports Psychology Coach on Achieving Peak Performance in Any Endeavor

8/27/2018
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What separates the merely good from the absolute best of the best? Is mastery an end that we can achieve, or is it a lifelong process of continual evaluation and improvement? I've been fascinated by these questions for a long time, particularly as they relate to what drives peak athletic performance and how those concepts might be applicable in other disciplines as well. Like, say, going from being a competitive long distance runner as a kid to running a successful life-centered planning...

Duration:01:42:47

The Importance of Self-Awareness and Action in Delivering Great Financial Advice with Joe Deitch

8/6/2018
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If you don’t “know thyself,” you’ll have difficulty succeeding in a world where technology is making average human advisors obsolete. Self-aware advisors understand that they have blind spots and they seek to shine a light on them, make changes, and turn them into strengths. Joe Deitch, the founder of Commonwealth Financial Network, joins my podcast today and shares wisdom from his four decades of running a top broker dealer and drops some amazing insights from his new book, "Elevate: An...

Duration:01:04:56

The Surprising Marketing Strategies That Are Crushing It For Financial Advisors

7/23/2018
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What's working right now in financial advisor marketing? Based on my conversation with marketing pro Abby Salameh, you'll be very surprised. While attending the 2018 In|Vest Conference in New York, I had a chance to sit down with Abby Salameh for an in-depth conversation about the state of advisor marketing. We talked about which marketing strategies are working the best, branding, the client experience, referrals, making a good first impression with prospects, the proper role of technology...

Duration:01:14:17

Closing the 70 BPS Gap

7/2/2018
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In this excerpt from a Master Class I presented for First Assent Asset Management, I discuss 5 strategies to close the 70 basis point gap in your value. This gap comes about from the fact that advisors charge an average of 100 bps for their services, yet robo-advisor type services (and Vanguard and Schwab) are closer to 30 bps for investment management. Advisors have to make up this 70 bps gap by adding non-investment related services that clients value. In this excerpt, I share 5 of the 9...

Duration:00:18:31

The Money Stories That Could be Hurting Your Clients

6/18/2018
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There are few things more detrimental to our wealth than the negative money stories we pickup in our youth that haunt us as adults. And there are few things more impactful you can do as an advisor than to understand your client’s money stories and work with them as you engage in your planning relationship. Let’s face it, we all grow up with hang-ups around money. In those formative years of our upbringing, we start to absorb the financial habits and attitudes that we hear and see modeled in...

Duration:00:56:09

How to Apply Positive Psychology Concepts to the Financial Planning Process

6/4/2018
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Are your multi-millionaire clients any happier than your merely millionaire clients? As your clients' net worth increases, have you seen a direct rise in their level of happiness? Have you ever felt frustrated that all your hard work on the financial side of your client relationships didn’t move the needle in their sense of well-being? Helping clients save, grow, and protect their money is a service that clients value and appreciate. But there is so much more you can do to help them beyond...

Duration:01:23:45

How to Succeed in National Media as a Source, Columnist, or TV Guest with CNBC’s Jim Pavia

5/21/2018
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Have you ever seen an advisor on TV or read a quote from an advisor and thought, “They should be talking to me; I’m just as smart as that advisor.” The fact is, that advisor may not be any smarter than you from a technical standpoint, but they may be more media savvy than you are. Now more than ever, money is news, twenty-four-seven. Baby boomers are retiring. Millennials have major money issues. Health care costs, Social Security, and Medicare are a constant source of political debate....

Duration:00:49:32

Using the “Client Experience” to Generate $3 Billion in Organic Growth With Michael Chasnoff

5/7/2018
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Michael Chasnoff discusses how he grew Truepoint Wealth Counsel, his fee-only wealth management firm, to $3 billion in AUM and 750 households without any mergers or acquisitions.

Duration:00:58:33

Key Insights From the 2018 Barron’s Top Independent Advisors Summit

4/23/2018
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Barron’s recently wrapped up the 2018 edition of the Barron's Top Independent Advisors Summit in Orlando. Whether you were in attendance or are looking to catch up on what you missed, today’s episode will give you an insightful snapshot of one of the most valuable get-togethers in our industry. My guests today are Bill Keen and Matt Wilson of Keen Wealth Advisors, a fast-growing RIA with more than $400 million in AUM. Bill also has his own excellent podcast, Keen on Retirement. Bill and...

Duration:01:35:08

3 Ways to Grow Your Business From a $15 Billion AUM RIA Founder

4/2/2018
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John Hyland was unhappy. Fresh out of college, the big firm lifestyle of late nights and steak dinners had taken a physical toll. John felt unhealthy and out of shape. At a tailgate party he heard some friends talking about Ironman races, how impossible they seemed, how no average person could complete one. “I just had this a-ha moment in my mind,” John told me on a recent podcast. “I just had this moment of clarity and said to myself, "I need to do this." John finished the first of...

Duration:01:12:58

The Advisor Who Gets the Most Client Stories…Wins

3/19/2018
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Historically, the financial advisory business has been about a story of numbers. Today, it’s about a number of stories, say Mitch Anthony. Of course, good advisors always knew that viewing our industry as a matter of number-crunching was just a fairy tale. And today, revolutions in technology and an aggressive marketplace have made that fairy tale ancient history. Instead, pioneers in life-centered financial planning, like noted author and speaker Mitch Anthony, want to refocus our...

Duration:01:05:39

Futurist Shares Where Advisor Tech is Heading and How You Should Think About It

3/12/2018
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If you are in the “inform” business, and not the “transform” business, you won’t be long for this business. Technology services are quickly chipping away at the value-stack financial advisors offer to clients. There may come a time when, “I turn on my phone and I say, ‘Hi, Alexa. Tell me what my bank account is today. Transfer $10,000 from Bank A to Bank B. Open a 529 plan for my kid. Then, rebalance my brokerage account.’ And tell me how I'm doing against my goal of buying this house,”...

Duration:01:09:33

A Barron’s Top 15 Advisor on His Unorthodox Way to Billions in AUM

2/26/2018
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I’ve long said that there are many ways to be successful as a financial advisor. My guest today, Steve Cassaday, founder and CEO of Cassaday and Company, Inc., is a perfect example. His main marketing plan is a throwback to the 1990s. He spends hundreds of thousands of dollars per year doing high-end dinner seminars for a carefully selected group of people. And when they become a client, he creates a comprehensive financial plan for them but he does NOT use financial planning software to do...

Duration:00:56:16

How to Ask Better Questions to Uncover Your Client’s Values and Motivations and Drive Desired Behavior

2/12/2018
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My guest today, Dr. Eliott Berkman, is a tenured Associate Professor of Psychology at the University of Oregon, where he directs the Social and Effective Neuroscience Laboratory and conducts field-leading, federally-funded research on goals, motivation, and behavior change. He's also the Associate Director of the Center for Translational Neuroscience, and an author who writes about psychology and neuroscience for lay audiences, including in Psychology Today. We talk about the concept of the...

Duration:00:53:32

How to Build Your Ideal Tech Stack for Improved Efficiency and Client Experience

1/29/2018
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With the accelerating pace of technological change, how can you be sure you are making the right technology choices? What should your tech stack look like? One of the biggest changes in the financial advisory business over the past 10 years or so has been the rise of technology. Now, of course, technology has always been a part of the business -- as anyone who, like me, struggled with Advent Access performance reports in the 1990s can attest. But the accelerated rate of technology change in...

Duration:01:23:11

How This RIA CEO Built His Business To Run Without Him For A Year

1/15/2018
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How long could your business survive without you? For financial advisors, I think that’s really two questions in one. Part one is a question of scale. Part two is a question of how you want to connect with your clients, build a sense of community, and run a modern advisory practice. Brighton Jones is one of the top fee-only wealth management companies in the country, and one of Washington’s 100 Best Companies to Work For seven years in a row. Brighton Jones also placed on Barron’s List of...

Duration:00:59:20

My 3 Words for 2018

1/1/2018
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If you could come up with 3 words for this year, that would drive your actions and keep you on track to make this your best year ever, what would those 3 words be? For several years now, I’ve begun the year by identifying 3 words that will set the course, give me direction, and totally excite me as I move through the year. I write these words at the top of my Daily Focus sheet and look at them daily throughout the year. The premise is simple. Pick 3 words that motivate you, remind you, and...

Duration:00:27:02

How to Get Your Clients to Change Their Behavior--And Stick With It

12/19/2017
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People often times know what they need to do to reach their goal, or know what the “right decision" is, but they still don’t do it. It’s that old knowing-doing gap idea. And much of the popular literature about how to create better habits and change your behavior, are, unfortunately, based on weak science. The good news is, there is solid scientific research on how to change behavior and stick with this new behavior...and we're going to discuss it in today's podcast. My guest, Sean Young,...

Duration:00:50:14

Cryptocurrency, Bitcoin, ICOs, Blockchain: What Should Advisors Do?

12/4/2017
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Can I interest you in my new cryptocurrency, BelayCoin? You can use BelayCoin to pay for the services of my company, and every transaction is verified and recorded in the Ethereum blockchain. And over time, the value of BelayCoin may rise to reflect how in-demand my services are. Now, don’t go running for your credit cards – I’m just kidding. I haven’t actually set up a system like this. But if I did, would I be crazy, or ahead of the curve? On today's show, I sit down with Jim Dowd to...

Duration:01:08:04