Beyond Rent: Exploring Property Management

Companies are more successful and efficient when they have current, accurate data. Employing metrics, dashboards, and data warehouses—a central repository of data from different systems—can help businesses achieve their goals. Saad Shah of RentViewer joins the podcast to discuss the importance of utilizing data and analytics in the real estate management industry. Doing so gives companies better visibility and business intelligence; it eliminates manual work; and streamlines expense and work order management. By evaluating the processes and tasks that are costing you the most money, you can use data to improve your bottom line. Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter. You can learn more about Saad Shah on LinkedIn, and RentViewer on the company’s website. Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.

The job market has changed significantly over the last five years and there’s more competition than ever for mid- to upper-level real estate positions. Even if you aren’t actively looking for a new role, being aware of interview best practices is important to ensure that your resume and LinkedIn profile are current and in alignment with one another. David Lorenzen of Southcoast Partners joins the podcast to discuss the importance of matching your LinkedIn profile experience with your resume, interview best practices, and expert tips on the most effective ways to utilize these tools to stand out to recruiters. Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter. You can learn more about David Lorenzen on LinkedIn and Southcoast Partners on the company’s website. Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.

When filing insurance claims, many companies attempt to do so without the assistance of a public adjuster, which can have a negative impact on their bottom line. Andy Gurczak of All City Adjusting joins the podcast to share best practices to ensure your insurance claims are paid correctly and to maximize every aspect of your claim. He also discusses the benefits of working with a public adjuster and the best ways to handle insurance claims if you’re unable to do so. Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter. You can learn more about Andy Gurczak on LinkedIn and All City Adjusting on their company’s website. Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.

Creating a strong culture by living your company’s core values—from the top down—is key to hiring the best people for your organization. Pete Neubig of VPM Solutions joins the podcast to share some best practices on how to do this through DiSC personality profiling, job descriptions that match these profiles, key performance indicators, and cross-promotion across multiple online platforms to attract as many qualified candidates as possible. Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter. You can learn more about Pete Neubig on LinkedIn and VPM Solutions on their company’s website. Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.

When investing in rental properties, most people (including realtors) don’t fully understand what’s needed to be successful. Steven Andrews of SOARX Consulting joins the podcast to share his expertise on getting started in this lucrative market. Steven’s newly released book, “The New American Dream,” provides the guidance and foundation needed before you begin investing in rental properties. He discusses the importance of finding a mentor with real-world experience who understands the risks involved, is willing to help, and can provide valuable advice. The book also examines why performing due diligence, educating yourself, and building authentic relationships are crucial for success. Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter. You can learn more about Steven Andrews on LinkedIn and SOARX Consulting via the company’s website. Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.

Post-pandemic, the information technology landscape continues to evolve and cybersecurity awareness is more important than ever, especially with the rise of artificial intelligence and digital data. Instead of using traditional hardware-based solutions, most businesses have transitioned to Software-as-a-Service (SaaS) cloud-based resources. Dave Staun of LCS and Rent Manager joins the podcast to discuss the importance of having an experienced managed service provider (MSP) to implement cybersecurity measures like email security and encryption, firewalls, antivirus solutions, data backups, and employee education. Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, and connect with us on LinkedIn, Facebook, Instagram, YouTube, and X. You can connect with Dave Staun on LinkedIn and LCS via the company’s website. Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.

When not managed properly, trees can adversely impact a property—increasing capital expenses, affecting roads and utilities, and causing safety hazards throughout the community. Nick Lefke of National Professional Services joins the podcast to share why having a proactive approach to tree management via technology recommendations and a planned budget can help evenly distribute expenses and conserve costs over time. Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter. You can learn more about Nick Lefke on LinkedIn and National Professional Services via the company’s website. Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.

Achieving team buy-in when an organization goes through a change-management scenario can be challenging. Matthew Tringali of BetterWho joins the podcast to share how to better manage change through a culture of listening, developing a focused strategy, and working collaboratively with stakeholders to reach a shared vision. Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter. You can learn more about Matthew Tringali on LinkedIn and BetterWho via the company’s website. Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.

The lots we park our vehicles in aren’t regularly on most people’s minds—but they are for John Evans of EverLine. An expert in pavement maintenance, John joins the podcast to share how applying preventative maintenance strategies to your parking lots can have a huge impact on the financial health of your property, while improving curb appeal and safety. Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter. You can learn more about John Evans on LinkedIn and EverLine on their company’s website. Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.

Tracking down missing receipts is just as painful as trying to remember what was purchased in the first place. Fortunately, technology is changing this process. Omer Menashe of Clyr joins the podcast to share his thoughts on expense management and tracking, and insights into related technology and time management. Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter. You can learn more about Omer Menashe on LinkedIn and Clyr via their company’s website. Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.

Artificial intelligence (AI) is a global hot topic. AI is poised to have an impact on how we conduct business and interact with each other for years to come. Alexis Melton joins the podcast to share how she is using AI in property management, how our industry should view it, and what it takes to keep that human connection while capitalizing on the benefits of AI. Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter. You can learn more about Alexis Melton on LinkedIn and Lynco Properties via their company’s website. Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.

No matter how great a person is at their job, we can all learn and grow from others. Usually, that involves a manager, coach, or consultant helping us along the way. Deb Newell of Real-Time Consulting is a business consultant who specializes in the property management industry. She joins the podcast to answer a series of questions to help us improve operations in this unique industry. Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter. You can learn more about Deb Newell on LinkedIn and Real-Time Consulting via their company’s website. Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.

With the industry focused on improving the resident experience, technology is often leveraged to make those improvements. Cristine Brown of Rhino joins the podcast to share her thoughts on how we got here, how the pandemic accelerated the digital experience, and how to meet resident expectations in the future. With a focus on improving the digital aspects of the move-in process, she also provides great insights into how we should approach this important part of the leasing process. Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter. You can learn more about Cristine Brown on LinkedIn[VP1] [EH2] [VP3] and Rhino via their company’s website. Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.

Granting access to a property goes much further than just its residents. It impacts every person who visits or works there. On this episode, Cyrus Claffey of ButterflyMX joins us to share his insights into the utility of property access control systems in our industry and the changes he’s seen. He also shares exciting news about an upcoming release from ButterflyMX as the company continues to build a solution that improves the experience of everyone who walks through the front door of a property. Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter. You can learn more about Cyrus Claffey on LinkedIn, and ButterflyMX on their website. Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.

There are many ways you can invest in real estate, including owning and managing properties. However, some prefer to hire a professional property management company to take care of day-to-day tasks. There are also lucrative opportunities to invest through partnerships, but many would-be investors aren’t aware of real estate syndication. Stewart Beal of Beal Capital joins the podcast to share his insights—based on more than 20 years of real estate experience—and the different ways you can invest in real estate. Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter. You can learn more about Stewart Beal on LinkedIn and Beal Capital via the company’s website. Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.

A key component to centralizing operations is implementing the right technology. Mike Branam of PointCentral has worked in the smart technology industry for years and joins the podcast to share his thoughts on centralization and the current state of smart apartment applications for leasing, resident experience, and maintenance. Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter. You can learn more about Mike Branam on LinkedIn and PointCentral via the company’s website. Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.

Many property management companies have implemented resident benefits packages to enhance the living experience at their properties and generate more revenue. However, there are operational efficiencies that can be realized as well. Ethan Lieber of Latchel joins the podcast to discuss the best practices for launching a resident benefits package, as well as the benefits property managers and owners can realize from these offerings. Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter. You can learn more about Ethan Lieber on LinkedIn and Latchel via their company’s website. Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.

Screenings continue to be a critical part of the resident lifecycle. Incorporating the right processes and technology is key to finding ideal residents for your property. Clay Stapleford of Findigs joins the podcast to share how you can ensure that speed and confidence are part of your resident screening process. Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter. You can learn more about Clay Stapleford on LinkedIn and Findigs via their company’s website. Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.

Amid a multitude of tasks and priorities, it’s easy to lose track of the vendors that supply ancillary services to your residents. Resources like internet, laundry, and trash services are important to the resident experience and impact your bottom line. On this episode, Andrew Smith shares his vast knowledge of service contract management along with best practices to make sure you’re getting the most out of your vendor relationships. Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter. You can learn more about Andrew Smith on LinkedIn and ASM on their website. Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.

An individual’s credit score can have a serious impact on their financial health, yet most rent payments are not reported to credit bureaus. On this episode, Steve Jarvis of CredHub joins us to share his experiences, insights, and understanding of both credit reporting and our industry. We discuss how reporting rent payments to credit bureaus can be a game changer for residents’ credit scores, while also benefitting the property management company and owner. Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter. You can learn more about Steve Jarvis on LinkedIn and CredHub on their website. Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.