Breakfast Leadership Show

AI Startup Funding Models Gerry Hays, a professor of venture capital with 21 years of experience and a history of investing in 75 startups, discussed his work in supporting founders to create AI-focused startups through a grant-based funding model. He explained their "Venture Staking" system, which allows individuals to invest small amounts of money in startups early on, with the potential to earn 10x returns if the company succeeds. Michael shared his experience working in IT during the dot-com era and emphasized the importance of accessible funding for new businesses, highlighting how Gerry's approach provides an alternative to traditional VC funding by building a community of potential investors. Community-Driven Investment Transformations Michael and Gerry discussed the transformative power of community-driven investing, emphasizing its potential to foster genuine interest and engagement in ventures beyond mere financial returns. Michael highlighted how such investments create a sense of belonging and collaboration, comparing it to cheering for a team, while Gerry stressed the future importance of community and networks in startups, contrasting them with easily replicable software. They agreed that early participation in ventures offers significant advantages, including learning opportunities and potential financial gains, as well as the chance to be part of a community that drives innovation and growth. Alternative Investments: Volatility and Returns Michael discussed the high volatility and potential for significant returns in alternative investment platforms, contrasting them with traditional stock markets where 52% of Fortune 500 companies from 2000 have since disappeared. He emphasized the transformative nature of current market shifts and the importance of active engagement in investments, which fosters community and deeper research. Michael highlighted how such platforms encourage users to delve into detailed analysis, unlike the surface-level engagement often seen on social media. AI and Entrepreneurship Growth Strategies Michael and Gerry discussed the value of experience in entrepreneurship and the importance of regular updates to investors for accountability. They highlighted how AI, like previous tools like the internet, can enhance business operations but should be used as a tool rather than a replacement for human expertise. Gerry emphasized the potential for small investments in innovative businesses to grow significantly, citing the rise of no-code tools and AI as enablers of this transformation. Adapting to Startup Challenges Michael and Gerry discussed the importance of adaptability and risk-taking in the startup world, using examples like Pets.com and Comscore Networks to illustrate the challenges and opportunities faced by early-stage companies. Gerry explained the unique features of Dorio.com, a platform that allows non-accredited investors to test the waters and gain insights into startups before making larger investments. They emphasized the value of calculated risk-taking and the platform's ability to make venture capital more accessible to a wider audience. Michael encouraged listeners to explore Dorio.com as a potential holiday gift or investment opportunity. About Gerry Hays Gerry Hays is redefining how startups are funded—and who gets to participate. As the founder of Doriot and the creator of VentureStaking™, a patent-pending investment model, Gerry is challenging the traditional venture capital system and opening the door for everyday people to invest in high-growth startups—without needing to write a five-figure check or place risky early bets. With more than 25 years of experience as a serial founder and startup investor, Gerry has successfully launched, scaled, and exited multiple companies. He’s taught entrepreneurial finance and venture capital at Indiana University’s Kelley School of Business, where he mentored hundreds of emerging founders across the globe. Gerry is also the...

Understanding the Modern Customer Experience: A Guide for Aspiring Professionals 1.0 Introduction: The Great Customer Experience Divide In today's competitive market, the customer experience isn’t just a part of the brand; it is the brand. Every interaction, from a first glance at a social media post to a final click on a purchase button, serves as a referendum on a company's value and trustworthiness. Get it right, and you build loyalty. Get it wrong, and customers will walk away without a second thought. 1.1 The Loyalty Illusion A significant conflict is brewing between how businesses perceive customer loyalty and how customers actually feel. This "loyalty illusion" creates a dangerous blind spot for executives who believe they are succeeding while their customer base is quietly eroding. Executive Belief Consumer Reality ~90% of executives believe customer loyalty has grown in recent years. Only 40% of consumers feel they have become more loyal to brands. This perception gap isn't just a difference of opinion; it's a direct threat to revenue. "About nine out of 10 [executives] say customer loyalty has grown in recent years, but only four in 10 consumers say the same." The business risks of this blind spot are clear: 52% of consumers have stopped buying from a brand due to a bad product or service experience, and 29% have abandoned a brand due to poor customer experience. To close this gap, companies must first understand the entire modern customer journey, which starts long before a customer ever visits a website or store. 2.0 The Customer Journey: From First Glance to Final Click 2.1 Redefining the Starting Line Customer loyalty no longer begins at a company's digital or physical front door. It's now seeded much earlier in what can be called the "experience supply chain"—the connected sequence of interactions that moves a person from curious to committed. This journey often starts in the realm of indirect influence. Key "indirect influence" touchpoints include: While price remains the single most significant factor for 69% of consumers when making a purchase decision, mastering these early stages of discovery and influence is critical for building the long-term commitment that defines true loyalty. 2.2 What Brands Can Do To win customers in this new landscape, brands must adopt a more holistic and proactive approach to the customer journey. Understanding the full customer journey is the first step. The next is understanding what customers truly expect from a brand during that journey. 3.0 Beyond the Basics: What Customers Truly Value 3.1 Table Stakes vs. True Delight In the modern marketplace, fundamentals like fair pricing and product quality are no longer differentiators. They are simply "table stakes"—the minimum cost of entry to compete. The real opportunity for brands lies in their ability to layer personalized, meaningful value on top of these basics to create moments of true delight. Factor Considered a Minimum Expectation (%) Considered a Bonus (%) Good value for price 77% 19% Product/service quality 76% 20% Transparent business practices 58% 35% Personalized experiences 17% 62% However, many companies are struggling to keep up. A staggering 70% of executives feel that customer expectations are evolving faster than their company can adapt. This widening gap creates a significant risk of eroding customer trust and losing business to more agile competitors. 3.2 The Generational Lens Customer expectations are not one-size-fits-all; they vary significantly across generations. A strategy that delights one demographic may alienate another. Brands must segment their approach to meet these diverse needs. Successfully meeting these varied and rapidly evolving expectations increasingly involves technology, particularly Artificial Intelligence. 4.0 The AI Paradox: A Tool for Help and Hindrance 4.1 High Ambition, High Anxiety Artificial Intelligence represents the new frontier in customer...

Finding Joy Through Lifestyle Change Roberta shared her mission to help people rediscover joy and fulfillment by believing that change is possible. She explained how many individuals stay stuck in pain because they cannot envision a different reality. Michael reflected on his own journey, describing how meaningful work has been a powerful source of joy. Together, they encouraged listeners to evaluate their daily habits and make small, intentional shifts that lead to a more fulfilling life. Embracing Career Transitions with Curiosity Michael opened up about his unconventional career path, from accounting to IT to non-profit leadership, before founding Breakfast Leadership Network. Roberta emphasized that people often view career changes through a lens of judgment or failure rather than exploration. She invited listeners to reconnect with curiosity and imagination instead of constantly chasing the next milestone. Both agreed that fulfillment comes from living with intention, not from accumulating achievements. Curiosity and Career Growth Michael described how curiosity has shaped his career decisions, allowing him to adapt and thrive across industries. Roberta expanded on the connection between burnout and curiosity, explaining that chronic stress can suppress creativity and focus. She emphasized that rest and nervous system recovery are essential steps toward reigniting curiosity and personal growth. Managing Stress in the Mortgage Industry The conversation turned to burnout in high-pressure fields like the mortgage industry. Michael and Roberta discussed how identity and self-worth often become tied to professional success. Roberta shared her experience of losing her job during the 2008 market collapse and the emotional toll it took on her confidence. Michael noted that while workplace stress is real, much of it stems from internal expectations. They encouraged listeners to replace fatigue with curiosity and focus on what can be controlled. Rebuilding Self-Worth After Burnout Roberta opened up about how losing her career led to deep questions about identity and purpose. Michael shared that his own journey through adversity helped him rediscover meaning and direction. They agreed that personal growth requires reflection and a willingness to define happiness on one’s own terms. Both highlighted the importance of mindset ownership and the courage to rebuild with clarity. Embracing Joy in Business Michael and Roberta concluded with a discussion on the intersection of joy, curiosity, and entrepreneurship. Drawing insights from Roberta’s book Open for Business, they explored how business owners can integrate playfulness, experimentation, and authenticity into their work. They encouraged listeners to pursue their goals with curiosity rather than fear, reminding them that joy is not the absence of struggle—it is the presence of purpose. Episode Theme: Rediscovering joy, curiosity, and fulfillment by embracing change, managing burnout, and building a mindset of exploration in both work and life. Related Links: BreakfastLeadership.com/blog – Articles on leadership, burnout recovery, and workplace culture. The Joy Experiment – Learn more about Roberta’s work helping people find joy and meaning through lifestyle transformation. Helping Women Build a Life & Business Rooted in Joy, Ease, and Aligned Success Roberta Gill Ravella is the visionary behind The Joy Experiment—a transformative framework designed to help women step out of struggle and into a life and business filled with joy, ease, and flow. Drawing from her decades of experience in sales, marketing, entrepreneurship, and personal development, Roberta helps clients rewrite the rules of success by leading with alignment, worthiness, and purpose. After years of chasing achievement through hustle and burnout, Roberta asked a powerful question: What if success didn’t have to be so hard? That question sparked the creation of The Joy Experiment, a values-based coaching...

Episode Overview In this episode, Michael D. Levitt sits down with Erik Braund, CEO of Katmai Tech, to explore how immersive 3D virtual collaboration is transforming the future of work. Katmai’s groundbreaking platform redefines remote interaction by combining video presence with spatial freedom—creating an environment that mirrors the energy and spontaneity of a physical office. Inside Katmai’s Virtual Collaboration Platform Erik explains how Katmai bridges the gap between traditional video conferencing and in-person work. Unlike static grid calls, Katmai enables users to move freely in a 3D virtual space, sparking natural, spontaneous conversations. The result? A 70% reduction in standing meetings for users Average engagement of 23 hours per week—nearly double the time people typically spend on Zoom or Teams Shorter, more meaningful interactions, averaging 15 minutes among small groups Erik shares how these immersive environments foster authentic collaboration, serendipitous moments, and stronger team culture—elements often lost in remote work setups. The Power of Remote Work Flexibility Michael builds on the conversation by highlighting the evolving nature of work. He references insights from leaders like Jamie Dimon, exploring how workplace flexibility enhances autonomy, engagement, and performance. Michael notes that trust and choice are central to preventing burnout and driving productivity. He humorously recalls a company that had to schedule a meeting—ironically—to discuss having too many meetings, reinforcing the idea that tools like Katmai can make communication more efficient and human-centered. Balancing Efficiency and Well-Being Erik and Michael dive into the psychology of remote work, discussing the pitfalls of multitasking and blurred boundaries. Both stress the need for intentional systems that support focus and well-being. Erik explains how Katmai’s user-friendly interface helps teams stay connected without overwhelming them with constant pings or apps. The platform promotes mindful communication, encouraging quick, productive exchanges rather than endless calls. Michael connects this to his Breakfast Leadership Network philosophy, emphasizing that burnout prevention begins with designing work environments—virtual or physical—that support energy, creativity, and balance. Key Takeaways Immersive collaboration is redefining remote culture by bringing “office energy” online. Flexibility and autonomy are critical to engagement and performance. Meeting reduction and better-designed communication tools lead to happier, more focused teams. Technology should enhance human connection, not replace it. Links & Resources Learn more about Katmai Tech: https://www.katmaitech.com Related reading on burnout, leadership, and workplace culture: BreakfastLeadership.com/blog

A new Solitaire Bliss report reveals that 95% of managers monitor employees, but this growing trend may be damaging workplace trust and culture. Learn how constant surveillance increases burnout, reduces retention, and what leaders can do to rebuild psychological safety and transparency. Discover leadership strategies from the Breakfast Leadership Network to shift from control to trust-driven performance. Article: https://www.breakfastleadership.com/blog/how-employee-monitoring-is-reshaping-workplace-culture-and-what-leaders-must-do-differently Join our Workplace Culture Community: https://Community.BreakfastLeadership.com Connect regarding healthcare savings

Reprogramming the Subconscious for Success In this episode, I sat down with Jim to explore the powerful role of the subconscious in shaping our lives. Jim shared how behaviors and outcomes are often dictated by subconscious identities, and how reprogramming these patterns can create lasting success. He walked us through his own journey—from a poor Texas farm boy to a multi-millionaire—showing firsthand what’s possible when you align your subconscious beliefs with your goals. I added my own reflections on reinvention throughout my career, reinforcing how our inner identity becomes the foundation for personal and professional growth. Shaping Interests Through Early Experiences We also explored how curiosity and interests are formed over time. I shared my shift from struggling in science classes to developing a genuine passion for it later in life, while Jim reflected on his early challenges with math. Together, we unpacked how childhood experiences and ingrained beliefs can set the stage for our strengths, struggles, and perceptions of ability later in adulthood. Mindset Differences in Success and Failure Jim drew a clear contrast between the mindset of successful millionaires and those who remain financially stuck. He explained that high performers are constantly driven to grow—either by the desire to surpass family achievements or by the fear of losing what they’ve built—while those struggling often default to excuses and fear of failure. We discussed how identity shapes habits and behaviors, influencing not just personal success but also the divides we see in today’s social and political climate. Beyond Manufactured Identity Divide Together, we explored how identity can unite or divide us. Using the metaphor of a tree fighting against itself, we reflected on how clinging to manufactured identities can lead to destruction. Jim and I both emphasized the importance of evolving beyond these surface-level divides and recognizing our shared human needs and goals as the path toward real progress. Overcoming Subconscious Barriers to Growth We closed by talking about the daily battle against subconscious barriers and external influences. Jim highlighted how his podcast helps listeners reprogram habits and reframe subconscious beliefs, while I reflected on the growing need to manage how social media and technology shape our identities. The key takeaway: true growth requires awareness, action, and the courage to break free from limiting patterns so you can step into your full potential. Ready to truly transform your life—professionally, personally, and spiritually? Whether you’re seeking breakthroughs in business, deeper relationships, or inner alignment, Jim Fortin is the mentor high-performing leaders turn to when they’re ready to change from the inside out. Jim is the creator and host of The Jim Fortin Podcast, a global chart-topper with over two million downloads in its first two years. Widely regarded as a leading voice in subconscious self-transformation, Jim has shared stages with icons like Tony Robbins, Dr. Phil, Robert Kiyosaki, and George Foreman, offering a unique blend of behavioral science and ancient wisdom to shift how people lead and live. For over two decades, Jim has trained thousands—from Wall Street executives to local business owners—in the art of human effectiveness, sales influence, and his signature method: NeuroPersuasion®, a breakthrough system rooted in NLP, hypnosis, and brain-based performance strategies. Through his company Mind Authority, Jim has privately coached global changemakers in business, government, and social impact to access clarity, alignment, and elevated results. His sought-after programs—The Transformational Coaching Program and Be Do Have Training Series—have helped individuals rewrite limiting narratives, dissolve sabotaging patterns, and create powerful shifts in every area of life. Jim Fortin isn’t just teaching transformation—he’s helping people embody it. Website:...

In this episode of the Breakfast Leadership Show, we explore why purpose, not just pay, is the true magnet for top talent in today’s competitive job market. Drawing from a recent Breakfast Leadership Network article, we break down an eight-step framework for creating a culture where meaning and belonging drive performance and retention. You’ll learn how to clearly define and embed purpose into daily work, celebrate behaviors that align with your values, and position leaders as “Chief Culture Officers” who live and breathe the organization’s mission. We also discuss why culture isn’t just an HR initiative—it’s a powerful business asset that directly impacts engagement, retention, and ROI. If you’re a leader looking to transform jobs into meaningful journeys and build a workplace where people thrive, this episode is your roadmap. Toxic workplace? Get help here: https://Community.BreakfastLeadership.com Are you burned out? You don't have to be: https://FreeFromBurnout.com

Fleet Management Expertise and Optimization with Jeff Nieman In this episode, I sit down with Jeff Nieman, Chief Operating Officer at Merchants Fleet, to explore the evolving world of fleet management and logistics. With more than two decades of experience in the industry, including 20 years at Hertz Corporation, Jeff shares insights into the complexity of managing fleets across industries and the strategies organizations can use to optimize operations, cut costs, and maximize vehicle utilization—especially during times of economic disruption. Optimizing Fleet Management for Efficiency Jeff and I unpack the importance of efficient fleet management and the logistics behind moving goods and people. He explains how Merchants’ product FleetShare helps companies solve utilization challenges by allowing shared vehicle access across business units. This approach not only improves efficiency but also reduces waste. Data analysis plays a key role in determining the right number of vehicles, while their digital platform provides businesses with seamless self-service vehicle access. Fleet-Sharing Innovation We dive into Merchants’ groundbreaking fleet-sharing platform, designed to let businesses rent vehicles for short periods and even share them across companies during peak demand. This innovation reduces costs, generates revenue, and addresses common pain points like underutilized vehicles and storage expenses. Jeff also explains how this approach could support the transition to electric vehicles by helping organizations coordinate usage and overcome range limitations. The Role of AI in Logistics Our conversation also touches on the role of AI in fleet management and logistics. Jeff highlights both the opportunities and risks of implementing AI, particularly around governance, compute costs, and operational impacts. We agree that starting with simple, practical AI applications is the best way to build trust and results before moving into more advanced implementations. To learn more about how Merchants Fleet is transforming the industry, visit merchantsfleet.com. https://www.merchantsfleet.com/merchants-fleet-appoints-jeff-nieman-as-new-senior-vice-president-and-chief-operations-officer/ https://www.linkedin.com/in/jeff-nieman-0991061b/ https://x.com/merchantsfleet https://www.linkedin.com/company/merchants-fleet/ https://www.instagram.com/lifeatmerchants

Michael and Joe explore how podcasting helps build relationships, boost visibility, and grow businesses. Joe, a 20-year radio veteran and founder of Podtopia Network, shares insights on using podcasts as a long-term marketing tool. Michael discusses how The Breakfast Leadership Show became a platform for connection, storytelling, and collaboration. Together, they highlight simple strategies for starting a podcast, finding your audience, and turning authentic conversations into opportunities for growth. LinkedIn: https://www.linkedin.com/in/joe-massa-3a6ab264/ Instagram: https://www.instagram.com/podtopianetwork/ https://www.podtopianetwork.com/

De-escalation, Emotional Intelligence, and the Power of Listening Affect Labeling for Emotional Regulation Doug introduced a counterintuitive but highly effective method for managing emotions called affect labeling. By quieting the mind and directly naming emotions with simple “you” statements, he explained how it’s possible to calm emotional escalation in as little as 90–120 seconds. I found this approach fascinating, especially since it activates the brain’s right ventrolateral prefrontal cortex to downshift the amygdala. Doug emphasized that affect labeling can be used not only to regulate your own emotions but also to help others in the middle of tense conversations. Violence Prevention in Prisons Doug shared remarkable stories from his work teaching violence prevention to lifers in maximum security prisons. Over 800 graduates of his program have been released on parole in California without a single reoffense. I couldn’t help but admire the impact of this initiative. Imagine how much stronger our communities and families could be if these emotional regulation skills were taught broadly in society. Doug and I agreed: teaching these tools early in life could help prevent conflicts and foster emotional maturity. De-escalating Conflict Through Listening We also explored why anger and polarization seem to be on the rise in today’s world. Doug explained that much of it stems from people feeling unheard. When individuals don’t feel validated, they often resort to anger or rudeness. He described how even on social media, simply labeling emotions can de-escalate heated conversations. I wholeheartedly agreed — if more people practiced this skill, we’d see far more harmony in society. Calm Conversations with Polarized Individuals Doug walked us through a framework for having constructive conversations with people holding strongly different political or personal beliefs. The method involves asking four questions: what life experiences shaped their beliefs, how those beliefs support their daily life, how they handle differing beliefs, and how they think society should be organized. Rather than trying to persuade or argue, Doug emphasized listening and validating emotions. I see this as a game-changer for building understanding, even in tense family gatherings or divided communities. De-escalation and Emotional Intelligence in Leadership Finally, Doug and I discussed the role of de-escalation skills in leadership. Emotional intelligence and active listening are powerful tools for creating psychological safety and transforming difficult conversations. Doug even shared his free online course on dealing with anger and aggression, available through LinkedIn or by email. It’s a valuable resource for anyone looking to strengthen their leadership and communication skills. Website: https://dougnoll.com/ LinkedIn: https://www.linkedin.com/in/dougnoll/ DM "Breakfast25" to get the resources Doug mentioned during the show.

Struggling with costs in your healthcare organization? Reach out to Michael. Click Here for more info Journey to Financial Independence with Kam Dasani In this inspiring episode of the Breakfast Leadership Show, we sat down with Kam Dasani to explore his journey from a high-paying corporate role in Silicon Valley to full financial independence through trading and investing. Kam shared how he transitioned from a $250,000 salary to a life of true freedom—where time, location, and purpose all align. His story offers valuable insights for anyone ready to step away from the corporate treadmill and design a life on their own terms. From Corporate Hustle to Freedom Kam opened up about leaving behind the demanding pace of Silicon Valley in pursuit of autonomy and balance. He shared how he built multiple income streams—from investing to trading—and how financial freedom granted him the ability to live life on his own schedule. The discussion reminded listeners that success isn’t just about wealth; it’s about having control over your time and energy. The Power of Location and Lifestyle Design We discussed the high costs and burnout culture of San Francisco compared to the slower, more fulfilling lifestyle Kam found in Dallas. He shared how geographic freedom has been key to his happiness and flexibility, proving that financial independence can also bring peace of mind. Trading, he noted, offered a career path that fit perfectly with his desire for flexibility and mobility. Smart Investing and the Role of Research We talked about the importance of doing deep research before making investment decisions. While AI tools can support the process, Kam and our team emphasized that critical thinking and due diligence remain essential. We also clarified that our discussion serves as educational insight, not financial advice. Risk-Free Trading Through Prop Firms Kam shared how he discovered prop firm trading after connecting with Mahul Patel, a former Goldman Sachs algorithm trader. Prop firms give traders access to leveraged capital with minimal personal risk—traders keep 80% of profits while risking only a small portion of their own funds. Kam explained how understanding this model opened doors to sustainable, low-risk trading opportunities. Futures Trading and Financial Leverage We explored futures trading, where markets run nearly 24/5, and discussed how this structure enables traders to maximize returns while maintaining low operational costs. Kam revealed that with about 10 hours of training per month, he learned strategies that outperformed many traditional side businesses. Together, we emphasized the discipline required to manage leveraged funds responsibly. Real Estate, Mentorship, and Managing Emotions The conversation turned to real estate, where we compared risk profiles and discussed the importance of mentorship—such as Kam’s guidance from his uncle and professional brokers. Kam also reflected on how emotional regulation plays a crucial role in trading and investing success. His story of reaching millionaire status underscored the importance of mindset, patience, and mentorship in achieving financial goals. Final Reflections Kam’s journey is a testament to the power of intentional living, strategic investing, and self-discipline. For those dreaming of leaving the 9-to-5 grind, this episode offers both inspiration and practical insight into how to make that transition responsibly and sustainably. Kam's bio: My name is Kam Dasani - I'm a top 1% Futures & Options trader who helps others escape the rat race through trading. If you think it's too good to be true, my team is ex-Goldman Sachs and we have $4M in capital that we are trading with. On this channel, I don't only talk about trading. I talk about (and show) the life that I've built through skills and connections. I interview others in similar spaces, as well as my clients who have seen success by trusting me. For undeniable proof, check out my Instagram below. If you're...

In this episode of the Breakfast Leadership Show, Michael speaks with AI strategist and author Steff about the real-world impact of artificial intelligence on the workforce. Together, they challenge the common narrative that AI is replacing human jobs and explore how leaders can adopt AI responsibly without losing sight of the human element. AI’s Limited Impact on the Workforce Steff shares her concerns about companies prematurely laying off employees under the guise of AI adoption, emphasizing that today’s AI lacks the depth to truly replace people. Michael echoes this sentiment, noting that many organizations are jumping into AI initiatives without understanding the implications. Both agree that while AI will transform the workforce over time, we’re far from a reality where machines can replace human intelligence and empathy. Rethinking Employment Dynamics Michael and Steff dive into the nuances of AI’s effect on employment. While automation can replace certain tasks, it often leads to cost-cutting rather than meaningful innovation. Steff highlights how AI can reduce repetitive work, freeing humans to focus on creativity and strategy. The two also compare cultural differences between North America and Europe—where stronger work-life balance and social systems offer a healthier framework for integrating technology into work. AI as a Productivity Partner The conversation shifts to the potential of AI as a collaboration tool. Michael explains how AI-powered note-taking and workflow tools can enhance meetings by freeing up cognitive space and improving documentation. Steff and Michael agree that AI democratizes access to powerful tools, empowering individuals to be more productive, even as organizations struggle to integrate these systems effectively. Context Is the New Skillset Steff introduces a fascinating idea—the rise of the “context engineer.” As businesses rely on AI, she argues that human understanding of nuance, culture, and emotional intelligence will become essential to guide AI systems effectively. Context engineers will bridge the gap between data and human meaning, ensuring AI remains a support, not a substitute. What AI Can’t Replace Drawing from her book Being Replaced, Steff outlines five uniquely human skills that AI cannot automate: flexible thinking, emotional intelligence, collective intelligence, intuition, and true innovation. She underscores that while AI can simulate emotion or pattern recognition, it cannot create, connect, or empathize as humans do. Michael reinforces that innovation and adaptability have always been the cornerstones of human progress. AI as a Tool for Human Enhancement The episode closes on an optimistic note. Steff discusses her open-source framework for using AI intelligently and invites listeners to explore her resources on her website and GitHub. Together, Michael and Steff remind us that AI should be viewed not as a threat, but as a powerful enhancement tool that amplifies human capability, creativity, and connection. Listen now to discover how to lead in the age of AI without losing what makes us human. For more insights on leadership, burnout prevention, and workplace culture, visit BreakfastLeadership.com/blog. Steff Vanhaverbeke - The "Superworker" Revolution While 76% of professionals are drowning in AI overwhelm, Steff discovered how to use AI to prevent burnout instead of causing it. Her "Superworker" methodology helps leaders achieve 3x productivity without working harder by building an "AI Second Brain." Starting as a graphic designer in 1993 during the web's emergence, she now coaches professionals at Microsoft, Deloitte, and PwC. Her recent webinar to 400 people generated feedback like "This is exactly what I needed, not another technical course, but insights and ways to get a grip on AI with my team." Possible discussion topics: AI leadership without burnout Cognitive agility for leaders Guiding teams through tech transformation The five levels of AI...

In today’s competitive job market, compensation alone is no longer enough to win and keep great people. What truly sets organizations apart is a purpose-driven culture — one where values guide decisions, shape behavior, and inspire loyalty. In this episode, we break down eight key strategies for building and sustaining a culture that thrives: Defining a clear and authentic purpose that goes beyond slogans Embedding purpose into daily tasks and decisions Celebrating behaviors that reflect organizational values Aligning leadership and strategy with cultural goals Supporting employee growth through mentorship and ownership Crafting a compelling employee value proposition Measuring and refining cultural initiatives regularly Sustaining long-term success by connecting culture to financial results The conversation highlights how a strong, values-first approach not only fosters engagement and trust but also drives tangible business outcomes. If you’re a leader, HR professional, or entrepreneur looking to strengthen your organization’s culture, this episode will give you practical insights and a roadmap to build a workplace where people want to stay and grow. Dealing with burnout? Get help here: https://FreeFromBurnout.com Toxic workplace? Find out for sure: https://Community.BreakfastLeadership.com Visit business articles at Breakfast Leadership

Episode Summary In this episode of the Breakfast Leadership Show, we dive into a powerful conversation with Nate, CEO of Form 100 Consulting, an agile technology firm that hires military veterans. Together, we explore what it really means to focus on core competencies in a world obsessed with chasing trends—especially when it comes to artificial intelligence. Focusing on What Matters Nate emphasizes the danger of business “fluff”—initiatives that look exciting but distract from the organization’s core mission. We discuss how easily companies get pulled off track by AI hype and lose sight of what actually drives value. Both of us agree that clarity of mission and disciplined execution are what truly sustain success. AI Implementation: Systems Before Software We unpack why so many organizations fail at AI implementation. The core issue? Automating broken systems. Before adding automation, leaders must first understand workflows, engage the people doing the work, and align process improvements with clear outcomes. The discussion also explores lean methodology and how technology should enhance human capability—not replace it. Automation and Efficiency Our conversation turns to how automation affects staffing and productivity. I share insights from past downturns where organizations reduced teams but maintained output through smarter workflows. We agree that while automation can remove jobs, it can also elevate roles and help businesses grow—if it’s done with purpose. We also highlight the risk of knowledge loss as experienced workers retire, reminding leaders that efficiency must never come at the cost of wisdom. Adaptability and Incremental Progress We examine why even major corporations, including Fortune 500 giants, struggle to survive. Nate and I discuss the importance of adaptability, addressing constraints, and embracing incremental progress—especially when integrating AI. True transformation happens step by step, not through one big innovation. Data-Driven Growth Without the Paralysis I share an example of a client stuck in “analysis paralysis” due to too much data. The takeaway: data should serve decision-making, not dominate it. We explore how to build centralized systems that streamline insights and connect back to strategy. I also reference General Motors’ missteps in the 1980s as a lesson on the risks of ignoring core strengths in the pursuit of diversification. Balancing Planning and Action We discuss the challenge of overplanning versus underplanning. Nate explains that effective leadership requires making informed decisions without having every answer. This means building psychological safety within teams, encouraging learning through mistakes, and avoiding “level one thinking”—where leaders react rather than anticipate. Consulting Insights and Shared Experiences Nate shares insights about his work at form100consulting.com, helping organizations improve execution and agility. I reflect on my own consulting journey with small businesses and nonprofits, from psychotherapy practices to after-school LEGO robotics programs, and the lessons I carried from my time in the Air Force into business leadership. Human Connection in the Age of Automation We close with a conversation about marketing and human connection. Both of us agree that while digital platforms like LinkedIn have become saturated with automation, audiences are craving authenticity. The future of business belongs to those who bring back the personal touch—conversations, community, and genuine connection.

Turning Chaos Into Clarity Daryl shares how his volunteer search and rescue work during a devastating tornado in Alberta shaped his philosophy on leadership. What he witnessed in those chaotic moments pushed him to create systems for handling emergencies—not just in public safety, but also inside corporate boardrooms. Michael recalls his own experience with Hurricane Andrew in Florida, highlighting how disasters force us to rethink routines, resilience, and the way we lead through disruption. Productivity Meets Humanity Too often, workplaces focus on efficiency while stripping away connection. Michael and Daryl unpack why this doesn’t work. Daryl draws from his coaching experience to show how empathy and vulnerability make leaders more effective, while Michael connects it back to employee well-being, stress management, and retention. Together, they stress that leadership is most powerful when it balances results with human connection. Transforming Toxicity Into Trust Michael shares his story of stepping into a healthcare organization with an 86% turnover rate. Within a year, by listening, implementing overdue changes, and fostering collaboration, turnover dropped to 6%. The lesson? Empathy and support aren’t “soft skills”—they’re leadership essentials. Just like a great coach who believes in their team, leaders can rebuild broken cultures by showing they care. Fundamentals Don’t Change, Scale Does Daryl reminds us that whether you’re leading 10 people or 10,000, the core challenges stay the same. Leadership is about people—and people are complex. His “order to chaos” framework emphasizes self-mastery, productivity, and intentional leadership. He explains how influence works like concentric circles: the larger the organization, the more intentional leaders must be with communication and culture. Adaptability Creates Team Success Great leaders flex. Daryl underscores the importance of listening and adjusting when introducing new systems. Michael reinforces this point with his healthcare experience—leaders who adapt to different personalities and communication styles build trust and reduce turnover. The message is clear: adaptability and intentionality are non-negotiable in leadership today. Collaboration for Better Decisions Michael highlights why leaders must include frontline voices when rolling out new tools or strategies, or risk creating disconnects. Daryl introduces his practical “1-3-1” tactic: identify the problem, offer three options, and present one recommendation. This simple structure accelerates decision-making and keeps teams aligned. The 1-3-1 Framework in Action Daryl breaks down how the 1-3-1 framework reduces cognitive overload for leaders while strengthening accountability. Though it feels clunky at first, it quickly becomes second nature. He even shares his Executive Assistant playbook and resources for leaders ready to try it—just DM him the word "TeamMichael” on LinkedIn or Instagram to get started. Resources and Balance The episode closes with resource-sharing and gratitude. Michael and Daryl encourage leaders to take advantage of these tools and remind listeners that leadership isn’t about doing it all alone. Balance, intentionality, and shared wisdom are what truly move organizations forward. 🎙️ Bringing Order to Chaos: Battle-Tested Leadership with Daryl D. Black | The Breakfast Leadership Show What if the chaos you’re facing at work isn’t the problem, but the invitation? In this powerful episode, I sit down with Daryl D. Black, a globally respected crisis leadership expert with over 35 years of experience leading teams through life-or-death scenarios—including Hurricane Katrina, wildfires, and multi-million-dollar IT projects for Fortune 500s. Daryl’s no stranger to pressure. He’s built and led elite teams in the face of overwhelming complexity. Today, he shares the same field-tested leadership frameworks that are transforming micromanaging executives into visionary leaders—even in...

In this episode of the Breakfast Leadership Show, Michael sits down with Bogdan Micov, a Macedonian entrepreneur living in Bali, who has developed the Relentless Method—a groundbreaking approach to stress relief and emotional transformation. Bogdan’s method helps entrepreneurs and leaders eliminate negative emotions and limiting beliefs in days rather than years, breaking away from traditional coping strategies to create lasting internal change. Together, Michael and Bogdan explore the difference between managing stress and transforming it. They discuss why focusing on decisions instead of beliefs gives people more flexibility and control, allowing for faster breakthroughs. Bogdan explains how understanding the motivations behind pain-avoidance versus pleasure-seeking behaviors can help align decisions with one’s true values. The conversation also dives into the importance of proactive decision-making and personal responsibility. By embracing the law of cause and effect, Bogdan encourages listeners to move away from the victim mindset and take ownership of their outcomes. Michael and Bogdan highlight how shifting from reactive stress responses to empowered thinking can transform not only performance but overall well-being. Bogdan shares his inspiring personal story of leaving a corporate career and recovering from a stroke at 33, using these challenges to cultivate joy and peace. The episode closes with insights on living a fulfilled life, learning from hardship, and spreading messages of growth, purpose, and happiness. Key Topics: The Relentless Method and belief reprogramming How decisions shape mindset and outcomes Pain vs. pleasure motivation in human behavior Escaping victim mentality and taking ownership Living joyfully through personal transformation Follow Bogdan: Instagram: @bogdanrelentless

Paul’s Remarkable Career Path In this episode, Michael sits down with Paul Nadeau, whose 32-year career spans roles as a detective, international peacekeeper, and former hostage negotiator. Paul shares insights from his deployments to the Middle East during the Iraq War and his experiences in major crimes investigations. His stories reveal how studying human behavior shaped not only his career in law enforcement but also his evolution into a keynote speaker and author. The Transformative Journey of a Negotiator Paul opens up about how a difficult childhood became the catalyst for his life’s mission. Joining the police force at 21, he gravitated toward cases involving sexual assault and child abuse—work that deepened his empathy and resolve. A pivotal negotiation with a suicidal man changed his path forever, leading him to become a hostage negotiator. Paul’s message is one of resilience: trauma can shape growth when we choose to learn from it. Creating Safe Spaces in Crisis Michael and Paul explore how empathy and active listening can transform crisis situations. They discuss the importance of creating environments where people feel seen, heard, and valued. Michael highlights how societal change starts with individuals being willing to hold space for others—especially those feeling isolated or disconnected. Understanding and Overcoming the Hostage Effect Paul introduces the concept of the “hostage effect”—a state of mental captivity driven by fear, manipulation, and uncertainty. He draws parallels between psychological captivity and societal patterns, urging listeners to reclaim their autonomy and mental freedom. Through personal stories and lessons from his book, Paul demonstrates how awareness and personal agency can break the cycle of fear. Cultural Dialogue and Mindful Leadership The conversation broadens as Michael reflects on global challenges and the erosion of open dialogue. He shares a story from a multicultural potluck that reminded him of the beauty of diverse perspectives and collaboration. Both emphasize the need for compassion, curiosity, and respectful discussion in today’s polarized world. Human Connection and Personal Freedom Paul concludes with two guiding principles: people are more alike than different, and you get what you give. He and Michael agree that human dignity, empathy, and respect must remain at the heart of leadership and community. Their dialogue reminds listeners that even amid crisis, connection and compassion are the greatest tools for freedom and peace. Book: The Hostage Effect Website: https://www.jpaulnadeau.com/ IG: https://www.instagram.com/jpaulnadeau/ LinkedIn: https://www.linkedin.com/in/jpaulnadeau/

In this episode of The Breakfast Leadership Show, we explore how California continues to lead the nation in wage growth and what that means for both employers and employees navigating a rapidly changing economy. Recent analysis from Keller Executive Search, using data from the U.S. Bureau of Labor Statistics, reveals that California saw a 6.55% increase in average weekly wages between 2023 and 2024, ranking fifth in the nation. The state’s average weekly pay rose from $1,757 to $1,872, a gain that not only outpaced the national average of 4.88% but also exceeded inflation. We unpack the driving forces behind this growth, including the strength of California’s technology, entertainment, and professional services sectors, and what this says about the broader labor market. While these gains signal that many workers are seeing real increases in purchasing power, California’s high cost of living continues to offset some of that progress, making long-term affordability and retention key issues. The discussion also dives into how leaders can respond strategically: Investing in continuous skill development to keep pace with evolving demands. Creating adaptable workforce plans that align with economic cycles. Balancing compensation growth with organizational sustainability. Ultimately, this episode challenges both employers and employees to view wage growth as more than a paycheck shift. It is a signal of transformation in how we work, hire, and lead in an economy defined by rapid innovation and constant reinvention.

Imagination and Strategy in Organizations Michael and Rebecca explored the role of imagination in organizational development, focusing on how it can help teams break free from routine and avoid burnout. Rebecca emphasized the value of developing strategy collaboratively and embedding it into systems so it becomes actionable. Michael shared a personal story about a team exercise that strengthened his relationship with his CEO, showing how facilitation can break down silos and build vulnerability within teams. Proactive Leadership in Volatile Times Rebecca highlighted the importance of facilitated conversations to create shared language and vivid pictures of possible futures. She stressed that leaders must take agency in shaping the future during times of uncertainty. Michael reflected on his leadership experience during the Great Recession, noting how proactive strategies and market exploration were essential. Both agreed that preparation and action are far better than waiting passively for challenges to unfold. Constraints Spark Creative Solutions Rebecca explained how constraints can ignite creativity, comparing children who produce better art with limited supplies to organizations that innovate within boundaries. She pointed out that major failures like the 2008 financial crisis and the 9/11 attacks were tied to a lack of imagination and unpreparedness for unexpected events. Imagination for Effective Planning Michael and Rebecca discussed how imagination can help leaders plan for multiple scenarios, both positive and negative. They emphasized that envisioning different futures calms the nervous system and prepares people for surprises. Michael encouraged leaders to think beyond worst-case scenarios, exploring opportunities for growth and using positive goal-setting to shape desired outcomes. Imagination in Strategic Decision-Making Rebecca emphasized the need to align emotions with rational decision-making and create compelling shared visions that motivate people. She argued that imagination should be treated as a serious, forward-looking tool rather than relying only on traditional approaches that analyze past performance. Imagination not only makes strategy development more effective but also more engaging and enjoyable. Website and Merchandise Rebecca shared details about her work and invited listeners to visit RebeccaSoutherns.com, where they can explore free resources and her "Possibility Packs," merchandise designed to spark imagination. Dr. Rebecca Sutherns – Imagination Strategist for Purpose-Driven Leaders Rebecca Sutherns, Ph.D., is the CEO and Founder of Sage Solutions, where she helps purpose-driven leaders close the gap between what matters most to them and what they actually do. With more than 27 years of global experience as a bestselling author, master facilitator, and coach, Rebecca is known for turning imagination into a strategic advantage. She brings analytical rigor, warm energy, and adaptability to strategy, governance, and decision-making. Her work began with a simple but powerful observation: many leaders stay stuck in past patterns, overlooking new possibilities. She discovered that a “failure of imagination” is often the hidden reason behind team misalignment and even global challenges. Today, she equips Boards and executives to distinguish what is fixed from what is flexible as they shape the future in times of rapid change. Through her ELASTIC framework, Rebecca helps non-profit leaders reimagine their next chapter with creativity and clarity. Whether through strategic planning facilitation or her innovative Possibility Packs, she champions imagination as a learnable skill and a collective practice—helping leaders co-create vivid mental pictures of what’s possible and proactively "dent the world." 🔗 Connect with Rebecca Website: rebeccasutherns.com LinkedIn: linkedin.com/in/rebeccasutherns Email: rebecca@rebeccasutherns.com

Struggling with costs in your healthcare organization? Reach out to Michael. Click Here for more info Episode Overview In this episode of the Breakfast Leadership Show, Michael speaks with Michi McClure, Founder of Consivian, about her transformation from an “accidental leader” to a conscious architect of human and organizational growth. Michi shares how her firm evolved from its compliance origins into a full-spectrum business consultancy helping leaders and teams grow through authenticity, systems thinking, and self-awareness. Together, they explore what it means to build organizations that are not just compliant — but truly connected, conscious, and continually learning. Key Topics & Insights Authentic Connection as the Foundation of Growth Michael and Michi unpack how organizational health begins with authentic human connection. They discuss how leaders can create environments where people feel safe to speak openly, challenge ideas, and contribute meaningfully. Drawing inspiration from 3M’s innovation culture and Amy Edmondson’s research on psychological safety, the conversation highlights the power of balancing data-driven insight with genuine human empathy. The Power of Inclusion in Leadership Decisions Michael shares a story about a healthcare redesign initiative that excluded doctors from the planning process — a costly mistake that became a case study in why leaders must include all stakeholders. The story becomes a powerful metaphor for leadership humility, reminding us that sustainable change only happens when everyone’s voice is invited to the table. Flexibility and Communication at Every Level Michi and Michael discuss how leaders can move beyond rigid structures and instead create flexible meeting formats, adaptive communication rhythms, and spaces for real-time problem-solving. They emphasize that leadership today isn’t about following old rules — it’s about being present, reflective, and responsive to what teams actually need. Visual Feedback and Leadership Awareness Michi shares her creative experiment with a “visual thermometer” on her office door, where her team could anonymously reflect how they perceived her leadership presence each day. This tool became a catalyst for self-awareness and emotional intelligence — qualities she believes are essential to modern leadership. Michael expands on the idea, encouraging leaders to “take their own pulse” after key interactions to assess connection and tone. Reflection as the Path to Personal and Organizational Growth Both Michi and Michael underscore the importance of reflective learning — recognizing blind spots, seeking feedback, and embracing discomfort as a teacher. Michi connects this process to burnout prevention, explaining how reflection and feedback re-energize leaders by aligning them more deeply with purpose. Creativity, Self-Care, and Sustainable Leadership In a discussion that blends philosophy and practicality, Michi advocates for leaders to give themselves “space and grace” to recharge creatively. Michael introduces the timeless “sharpen the saw” parable, illustrating how sustainable productivity requires rest, reflection, and recalibration. Together, they explore how Consivian helps leaders move from burnout to balanced, consistent performance — like the steady pace of a tortoise rather than the burnout-driven sprint of a hare. Navigating Organizational Change with Self-Awareness Michi dives into the challenges of change management, noting that many leaders attempt to “fix” others before examining their own systems. She encourages a shift toward self-inquiry, using feedback loops and system mapping to uncover invisible barriers that hinder transformation. Continuous Learning as a Business Imperative To close, Michi shares how continuous learning shapes the culture at Consivian — each client engagement becomes a new opportunity for insight, innovation, and growth. She invites listeners to explore more about her work and resources at...