Building Better Managers

Welcome to another insightful episode of "Building Better Managers," the podcast hosted by Wendy Hanson. In today's engaging conversation, Wendy welcomes a special guest, Star Dargin, a seasoned coach and expert in the field of gratitude. Join Wendy and Star as they explore the remarkable impact of gratitude on workplace culture and leadership. Star Dargin, a professional coach with extensive experience and a deep passion for gratitude, shares her remarkable journey. She explains how her personal gratitude practice transformed her life and business, highlighting the profound effects it had on her perspective during a challenging period. Star's journey ultimately led her to explore the intersection of gratitude and business, where she discovered its immense potential. In this episode, you'll gain insights into the neuroscience of gratitude, understanding how it shifts our brain from survival mode to one of open engagement, curiosity, and positivity. Wendy and Star discuss the transformative power of gratitude in creating a culture of compassion, recognition, and appreciation at work. Meet Star Dargin: Star is an accomplished author, having written "Leading with Gratitude" and numerous articles for Forbes, and she's set to release her next book in 2024, addressing the challenges of gratitude in modern workplaces. As the founder of Star Leadership LLC, Star is dedicated to promoting gratitude's profound impact on leadership and organizational success. With a rich background in coaching, delivering engaging workshops, and conducting extensive research on gratitude, Star is passionate about helping leaders and companies create thriving workplaces through the power of appreciation. Star's Contact Info: Website: http://www.starleadership.com Website: https://leadingwithgratitude.net/ Facebook: https://www.facebook.com/starleadershipllc Instagram: https://www.instagram.com/gratefulstarleaders/ LinkedIn: https://www.linkedin.com/in/starleadershipllc/ YouTube: https://www.youtube.com/channel/UC8AtkVf6rssIflhsk9z-1UA For transcripts and other available downloads, please visit the BetterManager website. https://www.bettermanager.co/podcast © 2019 - 2023 BetterManager

Welcome to Building Better Managers, the podcast that explores the important work of managers, hosted by Wendy Hanson. In this episode, Wendy takes center stage to discuss one of her favorite topics: gratitude, recognition, and appreciation. Join her as she delves into the heart of these essential values and their impact on creating a thriving workplace culture. Meet Wendy Hanson, co-founder of Better Manager. She's not only a seasoned coach and educator but also a firm advocate for creating a positive workplace environment. Wendy wears many hats, and one of her most important roles is being the Chief of Culture and Community at Better Manager. This episode gives you an inside look into her passion and commitment to fostering growth, camaraderie, and appreciation. In this special solo episode, Wendy shares the captivating story of how Better Manager's journey began back in 2017. It all started with their coaching team – a tight-knit community where gratitude, recognition, and appreciation were at the core. Over time, these values spread like wildfire, infusing the entire company with a spirit of mutual support and celebration. Wendy's storytelling style takes you behind the scenes, revealing the heartwarming impact these values have had on Better Manager's incredible journey. Meet Wendy Hanson: For transcripts and other available downloads, please visit the BetterManager website. https://www.bettermanager.co/podcast © 2019 - 2023 BetterManager

Welcome to "Building Better Managers," hosted by Wendy Hanson. In today's episode, we're privileged to have a thought-provoking conversation with Susan Freeman MBA PCC, a seasoned executive coach, team coach, author, and leadership consultant. Our focus today is on the profound impact of communication in leadership and how internal energy plays a pivotal role in transforming working relationships. Susan's unique perspective, drawn from over three decades of corporate, entrepreneurial, and nonprofit experience, offers a fresh take on leadership development. Her recent book, "Interswitch: Seven Timeless Principles to Transform Modern Leadership," is a testament to her innovative approach, integrating Eastern wisdom from her extensive yoga and yogic philosophy studies. For those striving to be visionary leaders or seeking to create a more connected, compassionate, and effective workplace, this episode is a valuable resource. Join us as we dive deep into the heart of leadership transformation, and welcome Susan Freeman, as she shares her insights, wisdom, and inspiring journey on this episode of "Building Better Managers." Meet Susan Downloads & Resources Follow Susan on LinkedIn, Twitter, and at susansfreeman.com. Subscribe to our podcast on your favorite podcast platform! © 2019 - 2023 BetterManager

Welcome to "Building Better Managers," the ultimate podcast for ambitious leaders and managers. Hosted by Wendy Hanson, co-founder of BetterManager, this podcast is thrilled to welcome a special guest, Brian Smith, founder of IA Business Advisors, a renowned management consulting firm. In this episode, Wendy and Brian explore the power of positive influence and effective communication, highlighting the importance of understanding one's individual area of influence. You will gain valuable insights into how harnessing this understanding can lead to powerful transformations in both personal and professional life. But that's not all! This podcast also addresses the unique challenges faced by HR and learning and development professionals, offering valuable insights to foster open and transparent communication within organizations. Whether a CEO, a delivery person, or an office worker, "Building Better Managers" is the go-to resource for becoming a mindful and powerful influencer, leaving a lasting impact on teams and business success. Subscribe now to embark on this transformative journey with Wendy and Brian. Let's build better managers together! Meet Brian Smith: Downloads & Resources Follow Brian on LinkedIn, Twitter, Facebook, and Instagram and at www.theiinteamseries.com. Subscribe to our podcast on your favorite podcast platform! Check out our blog articles on Leadership here. © 2019 - 2023 BetterManager

Welcome to "Building Better Managers," the podcast where Wendy Hanson, co-founder of BetterManager, interviews top leadership professionals to uncover strategies for creating a happier, highly engaged, and more productive workplace. In this episode, Wendy sits down with Liz Kislik, a management consultant and executive coach with a wealth of experience in developing high-performing leaders and workforces. As a leader, it's easy to put yourself last, but Wendy emphasizes the significance of prioritizing self-care and modeling it for others. She believes that when leaders take care of themselves, they show up more positive, empathetic, and are better able to coach their team members to do the same. To delve deeper into this topic, Wendy welcomes Liz Kislik, a management consultant and executive coach with extensive experience in developing high-performing leaders and workforces. Liz shares actionable strategies that listeners can implement immediately. Starting with practical calendar management, Liz highlights the importance of scheduling transfer time between meetings and incorporating breaks for reflection and preparation. Whether you're working on-site or remotely, these simple practices can make a significant difference in your well-being and productivity. Meet Liz Kislik Downloads & Resources Follow Liz on LinkedIn, Twitter and at www.lizkislik.com. Subscribe to our podcast on your favorite podcast platform! Check out our blog articles on Leadership here. © 2019 - 2023 BetterManager

Welcome to "Building Better Managers" the podcast that brings you insightful conversations and actionable strategies for creating an inclusive and thriving workplace. With your host, Wendy Hanson, and in today's episode, we have a very special guest, Sally Helgesen, joining us. Diversity and inclusion are more than just buzzwords; they are essential for driving success in any organization. In this episode, we'll explore why cultivating a diverse workforce is so crucial. We'll uncover the tangible benefits it brings, such as enhanced creativity, innovation, and increased productivity. By collaborating with individuals from different backgrounds, we can make better decisions and adapt more effectively to our rapidly changing global market. Meet Sally Helgesen Downloads & Resources Follow Sally on LinkedIn, Facebook, Twitter and at SallyHelgesen.com. Subscribe to our podcast on your favorite podcast platform! Check out our blog articles on Leadership here. © 2019 - 2023 BetterManager

Welcome to "Building Better Managers", today we will explore customer success and BetterManager's mission to help people thrive at work. In this episode, we interview key managers on our internal BetterManager team, Kate Rath, VP of Customer Success, Luis Vides and Rafael Tinoco, both passionate customer success managers. Discover their insights, experiences, and the exciting possibilities of fostering empathy, developing managerial skills, and creating positive workplace cultures. Get inspired to empower managers and transform your work environment. Join Kate, Rafael, Luis and Wendy as they discuss: Follow Kate, Luis or Rafael on LinkedIn. For transcripts and other available downloads, please visit the BetterManager website. https://www.bettermanager.co/podcast © 2019 - 2023 BetterManager

Join host Wendy Hanson and renowned speaker and coach Mike Robbins on the "Creating an Inclusive Workplace with Mike Robbins" podcast. Together, they explore the transformative power of diversity in the workplace. Discover practical strategies, inspiring stories, and expert insights on fostering psychological safety, creating an inclusive culture, and leveraging the strengths of diverse teams. Whether you're a manager, team member, or change advocate, this podcast equips you with the knowledge and inspiration to embrace diversity and drive success. Tune in to the "Embracing Diversity for Success" podcast and embark on a journey towards a more inclusive and thriving future. Join Mike and Wendy as they discuss: Mike's contact info: LinkedIn https://www.linkedin.com/in/mrobbins/ Twitter https://twitter.com/mikedrobbins Facebook https://www.facebook.com/mikerobbinspage/ Instagram https://www.instagram.com/mikedrobbins/ Website http://www.Mike-Robbins.com For transcripts and other available downloads, please visit the BetterManager website. © 2019 - 2023 BetterManager

Join us for an engaging and insightful conversation on the critical role of people managers in times of change. Our guest, Tim Creasey, shares his wealth of knowledge and experience on how to lead with empathy and purpose during these challenging times. Through a memorable and easy-to-remember acronym, the CLARC method, Tim offers practical guidance on how to effectively manage change. Whether it's communicating change, being a liaison between different teams, advocating for your team, managing resistance, or coaching team members, Tim provides listeners with useful tips to navigate these responsibilities with confidence. But it's not just about following a formula - Tim also emphasizes the importance of supporting managers as people and enabling effective communication. In a world where remote work has become the norm, he also shares how to explore new meeting formats and workload locations that work for everyone. Whether you're a seasoned manager or just starting out, this podcast episode offers a relatable and human perspective on what it takes to lead through change. Join us to learn more about the CLARC method and how to support your team during challenging times. For transcripts and other available downloads, please visit the BetterManager website. © 2019 - 2023 BetterManager

In today’s persistently challenging business environment, having a thought partner to help reframe feelings and reflect on experiences from a new perspective can be invaluable. At BetterManager, our top-rated community of coaches serve in this all-important role for managers and leaders at every level within organizations all over the globe. On this episode, Wendy is joined by BetterManager coaches David Andrews and Tommie English to discuss the latest insights and workplace trends they are seeing from the managers they coach, share why experience is often the best teacher, and provide a unique lens into our approach to 1:1 coaching. Join David, Tommie, and Wendy as they discuss: For transcripts and other available downloads, please visit the BetterManager website. © 2019 - 2023 BetterManager

Being an ally and creating a more inclusive workplace culture is a responsibility for everyone, not just those who work in Diversity, Equity, and Inclusion roles. For organizations to get diversity and inclusion right, you need to build a culture that truly embraces difference, where everyone feels valued and heard. Only then can you truly begin to thrive. On our latest podcast, we are joined by Karen Catlin, acclaimed author of “Better Allies” and a recognized expert on diversity, inclusion, and workplace equality. With 25 years of experience as a tech executive, Karen witnessed firsthand the decline in women working in tech. Frustrated, but galvanized, she’s dedicated herself toward becoming an advocate for more inclusive workplaces. Join Karen and Wendy as they discuss: For transcripts and other available downloads, please visit the BetterManager website. © 2019 - 2023 BetterManager

While there is an abundance of research on the concept of psychological safety, there is limited practical information on how to create psychologically-safe, highly-engaged and healthier workplaces where one can speak up without the risk of punishment or humiliation. Join us as we welcome Karolin Helbig and Minette Norman, authors of The Psychological Safety Playbook: Lead More Powerfully by Being More Human, to discuss proven and practical strategies to help leaders increase the psychological safety in their teams and to lead more powerfully by being more human. This episode is a must-listen for any leader or manager looking to develop the higher-performing, highly inclusive, and more innovative teams. Together, we cover a lot of ground, including: For transcripts and other available downloads, please visit the BetterManager website. © 2019 - 2023 BetterManager

Your company’s culture is either a headwind holding you back or a tailwind helping push you forward toward greater success and productivity. Which is yours? And if it’s not headed in the right direction, what’s the quickest way to turn it around? Our guest today, Simon D’Arcy, is an executive coach and partner at Evolution.team, a coaching, consulting and investment firm, where he focuses on helping companies scale – without losing their soul. As a culture-building consultant, Simon helps business leaders design and create more conscious and high-performing cultures that enable greater purpose and better results. For more than 25 years, he’s been a part of organizational transformation efforts at Fortune 500 companies. In this conversation, Simon shares culture-building best practices from A to Z, including: For transcripts and other available downloads, please visit the BetterManager website. © 2019 - 2023 BetterManager

Every business is invested in growing and developing its leaders. If they can be taught, they can lead. And, good leadership has a ripple effect. While the need for greater leadership development has never been more critical, determining what kind of solution will best equip your team to lead successfully—today and into the future—remains a difficult task. The corporate learning industry is filled with different L&D offerings, but what really sets them apart? BetterManager practices Directed Coaching, where our coaches and facilitators bring their real-world business and people management experience, their professional coaching expertise, and their wisdom into every 1:1 engagement. Unlike traditional approaches to coaching, where the focus is primarily on asking powerful questions to enable individuals to find their own answers, BetterManager coaches act as true thought partners, brainstorming ideas and offering guidance when asked. Karen Benz is the Vice President of Coaching at BetterManager and an experienced executive coach herself with an extensive background in leadership and management. In this episode, she brings her firsthand insight into this important distinction and “pulls back the curtain” on BetterManager’s unique and personalized approach to effective leadership development. If you’ve ever been curious about why we’ve grown into the top-rated leadership development platform, this is the episode you’ve been waiting for. For transcripts and other available downloads, please visit the BetterManager website. © 2019 - 2023 BetterManager

The very best leaders and managers, at every level, carry a a presence about them. Whether among a small team or an entire organization, that presence can draw people to you. And your role as a leader, of course, is not just to bring people together through your actions and ideas, but to move them toward a common goal or cause. Being a thought leader is a time-tested, effective way of harnessing your expertise, experience, and your networks to influence others, but most companies have no idea how to leverage it. On this episode, BetterManager co-founder Wendy Hanson brings back Denise Brosseau, the founder and CEO of Thought Leadership Lab and best-selling author of “Ready to Be a Thought Leader?,” to discuss how better understanding the dynamics of thought leadership can prove to be a difference-maker for any business. Denise has worked with tens of thousands of leaders and their teams across the globe for over 20 years, helping them to accelerate their journey from leaders to thought leaders. You’ll learn the three steps to put you on the road to becoming a successful thought leader: For transcripts and other available downloads, please visit the BetterManager website. Use specific link: https://bit.ly/bettermanager-e70-ls © 2019 - 2023 BetterManager

At BetterManager, we consistently see the importance of interpersonal communication skills as the top topic being discussed in 1:1 coaching – no matter what role individuals and managers play within an organization. Developing the skills to persuade and influence others will open doors in your professional, as well as your personal life, as you’re able to better communicate with others and lead them with integrity toward your desired goals, as well as theirs. Stephen McGarvey is the author of the USA Today and Wall Street Journal #1 Best Seller “Ignite a Shift: Engaging Minds, Guiding Emotions and Driving Behavior,” the founder & president of Solutions in Mind, and a world-leading authority on unconscious communication, persuasion, and influence. He has worked with businesses around the world to optimize their performance by helping them understand how their staff and their customers think, and what unconscious elements and patterns drive their behavior. In today’s episode, Stephen brings his unique perspective and these practical recommendations: For transcripts and other available downloads, please visit the BetterManager website. © 2019 - 2023 BetterManager

The business world is in a state of great change and opportunity. With an ever-growing remote and hybrid workforce, an increasing emphasis on DEI, sustainability, and technology, the “command and control” style of leadership has become more or less obsolete. The future success of your company relies on managers that lead with values and vision, and work together as super-collaborators solving problems up, down and across your organization. Today’s guest, Daniel Truran is the Director General at Ethical Business Building the Future, and has dedicated the last 20 years to promoting the connection between values, purpose and actions of people and companies. Daniel has demonstrated over and over his talent for creating communities that help build a better, more prosperous, sustainable, and just future. In this episode, he’ll cover: For transcripts and other available downloads, please visit the BetterManager website. © 2022 - 2023 BetterManager

Your first 30-to-90 days as a new leader in an organization can make or break you. It’s so easy to get caught up in “Here’s how I’m going to fix things!” But do you really know the situation well enough? It’s often much better to align with your team on a general vision and direction first, and use that first month to listen, observe, and assess why things are the way they are. This puts you in a great position to build and execute a successful plan based on what’s actually happening. This week’s guest is Charley Longfellow, former Head of International Sales for Momentive (formerly SurveyMonkey) and current Chief Revenue Officer at Channelsight, an industry-leading insights portal that connects all points of the customer journey. In this conversation, Charley shares insights from his personal experience on: For transcripts and other available downloads, please visit the BetterManager website. © 2022 BetterManager

Remote and hybrid working environments, in some form, are here to stay. Understanding how to maintain well-being, increase employee engagement, and strengthen connections in professional contexts as our interactions become more and more remote can be a game changer for managers and leaders at any organization. Today’s guests, Dr. Amy Mednick and Dr. Diane Lennard are the authors of the deeply-researched new book, Humanizing the Remote Experience through Leadership and Coaching: Strategies for Better Virtual Connections. They’re here to share the findings of their research, case studies, and practical strategies you can start using right away in your workplace. In this conversation, we cover: For transcripts and other available downloads, please visit the BetterManager website. Use specific link: https://bit.ly/bettermanager-e66-ls © 2022 BetterManager

People with invisible illnesses may look fine, but that doesn’t mean they aren’t struggling. When Harper Spero was diagnosed with an extremely rare immunodeficiency disorder, she was determined to create her own narrative. And not only has Harper learned to embrace her invisible illness, but now she’s on a mission to provide resources and hope to others who are silently struggling. Harper Spero is a business coach and consultant working with companies to create inclusivity and connection for their employees living with invisible illnesses through content, community, classes and workshops. After years of not finding content related to her own rare condition, Harper launched Made Visible, a 100-episode podcast dedicated to sharing the stories of individuals living with invisible illnesses and their caregivers, as well as doctors, therapists, healers, and business owners devoting their professional lives to people with invisible illnesses. In this episode, Harper joins us to discuss: For transcripts and other available downloads, please visit the BetterManager website. © 2022 BetterManager