Business Reflections

To celebrate a season full of incredible guests and listeners, we have a special treat: Listen to our Business Reflections Season One Finale where we recap three of our most listened to podcasts! We cannot wait to see you for season two. For show notes, visit maticsbilling.com/podcast. To submit questions or ideas, email us at podcast@maticsbilling.com. Follow Business Reflections on Facebook and Instagram.

Are you ready to grow your business? What does growth mean to you? We are joined by Melissa Machat of Re-Align Coaching and Consulting who shares her philosophy on growing a business. We discuss what growth means to your business, when to grow, and all factors to consider. APMonarch's mission is to create projects that are visionary without compromising beauty or budget. They are an Architecture and Design firm with a highly collaborative approach. For show notes, visit...

We know you have heard of a mission statement and a business plan, but have you thought about your business vision? We are joined with Brandy Mabra, CEO of Savvy Clover Coaching and Consulting to discusses identifying and creating your business vision, implementing it in your business culture, and more. Savvy Clover Coaching and Consulting teaches solopreneurs CEO Business and leadership skills to help group your business, hire your team, and more. For show notes, visit...

One of the most important things you can do for your business is hiring the right individuals for your team. We are joined by Alice Ponce of APMonarch who shares her philosophy on building a team. We discuss getting prospective employees to understand your mission, what to look for during interviews, and how to adapt to virtual interviews. APMonarch's mission is to create projects that are visionary without compromising beauty or budget. They are an Architecture and Design firm with a...

All too often business owners fall into business tax debt. With the right information and help, this is something that can easily be prevented. We’re joined by Deltrease Hart-Anderson, Owner of D. Hart Accounting, who shares with us her best tips for preventing business tax debt. We discuss common tax mistakes business owners make, how to better plan for your business taxes, and steps to take if you want to improve your business tax debt. D. Hart Accounting is a bookkeeping and tax service...

On this bonus episode, we're discussing best business practices for knowing and communicating with your customer. We're joined by Jeanne Carmody, the CEO and Founder of J. Carmody Inc, who shares with us her top tips. J. Carmody Inc. specializes in transforming logos and images illustrating accomplishments, stories, allegiance, good times through production of its line, Applicables (magnets, decals, mailbox door covers). Placement of such personal reflections on everyday items laptops,...

Customer service is key to the success of your business! On this episode we discuss why customer service is important, tips for success, and what not to do. We’re joined by Katiana Jolimeau, Owner of Trips Travel Agency, who shares her top tricks for offering excellent customer service. Trips Travel Agency is a boutique agency offering high touchpoint concierge and travel services to high-powered individuals. In addition to bespoke domestic and international travel, Trips Travel Agency...

We hear a lot about how business owners should take care of themselves to prevent burnout. But, how do we actually make changes to prioritize taking care of ourselves? Dr. Corine Ferebee, CEO and Founder of Trinity Wellness RX Consulting, joins us on this episode to discuss why it is important for business owners to prioritize themselves and where to start if you want to positive changes as a leader. Trinity Wellness RX Consulting offers comprehensive evaluations in order to educate busy...

How do we take ownership and find alignment between our lives and our careers? What steps do we take to clarify what our dreams are? How do we assess what our inner purpose is and what that means for our work? We’re joined by Raven M. Harris, Founder of Activate the Dream, for this important discussion on how to discover your own inner CEO and find alignment between your life and career. Raven M. Harris is a Career Transition Strategist and Coach, Professional Speaker, and Healthcare...

How do you build a successful partnership with another business? In this episode, we discuss how to collaborate well with other businesses to mutually benefit, how to take an empathetic approach to partnerships, and steps to take if a business partnership is not going well. We’re joined by Dr. Gregory Canillas, President and CEO of Soul 2 Soul, for this thoughtful discussion. Soul 2 Soul is a mission-driven company that provides LGBTQ+ couples and parenting retreats. Soul 2 Soul is also...

Feedback, whether positive or critical, plays an important role in the workplace. Our special guest, Dr. Kelly Waltman, Founder and CEO of SLR Leadership Consulting, joins us to discuss the importance of feedback for employee success and healthy work culture. We talk about why we fear feedback, ways to improve the feedback between peers, and steps leaders can take to create a safe space for communication in the workplace. Dr. Kelly Waltman is the Founder and CEO of SLR Leadership...

Good marketing can lead to business growth, so what makes good marketing? On this bonus episode, we’re joined by special guest Cherie Marquez, Founder and Creative Director of Take One Daily Media, who shares why small businesses should prioritize marketing if they want to grow. We discuss honest marketing, common marketing misconceptions, and tangible tips a small business can take to improve their marketing and increase their business growth. Take One Daily Media is a media company that...

When it comes to accounting and finances, how do you create a good foundation for your business? Join us as we discuss accounting basics and tips for setting up our business for success with special guest Linda Diakite Karressy, Owner of Insight Financial Group and Insight Business Academy. Press play to learn helpful tips, simple accounting tasks every business owner should know and biggest accounting mistakes businesses make! Insight Financial Group empowers, educates, and trains...

We cannot predict the future, but how do we protect our business from future risks? A’Dream Starkey, Managing Partner of Arris Risk Management, joins us to discuss the importance of business continuity planning. By planning and protecting our business today, we can achieve the business dreams we have for the future. We discuss what is business continuity planning, where do you start, and what steps do you need to take to create a useful business continuity plan. Arris Risk Management works...

Let’s talk about how to manage employee stress! What are some of the causes of team stress? What are the best ways to approach it as a supervisor or leader? What are tangible steps you can take to support your employees to create a healthy workplace? We discuss all of this and more with our special guest Franchon Francees, Owner of Healing Your Almond. Healing Your Almond helps companies build highly functioning teams through increased emotional intelligence for individuals, the people they...

How do you turn your customers and influencers into advocates for your business? Aja Bradley Kemp, Founder and Chief Experience Officer of Conversate Collective, joins us to discuss marketing tips for small businesses looking to increase sales. We discuss steps you can take to get to know your customers, influencer marketing, and how to build authentic relationships with your consumers. Aja Bradley Kemp is a marketer who has spent 20 years creating consumer experiences and driving revenue...

In January 2021, President Biden announced the American Rescue Plan to support economic recovery, which includes funding, resources, and support for small businesses and small business owners. Join us as we breakdown the details and different ways the American Rescue Plan can provide relief and benefit you and your business. We discuss what type of support will be covered, how to utilize the support provided, and how to prepare your business so you can receive the maximize benefit included...

In this day and age, it is so important for a business to have a digital marketing strategy. So, where do you begin? We’re joined by Ticina Williams, Owner of Creativiti Custom Designs and Events, to discuss the basics of creating a digital marketing strategy for your small business. We talk about content marketing ideas, common digital marketing mistakes, how to decide which social media platforms are most relevant for your business, and free digital marketing resources. Creativiti Custom...

We are so excited to discuss growth and expansion for businesses who have a storefront. What are some of the pros and cons of having a brick and mortar business? How do you know when it's time to expand and open a second location? Tanisha Chea, Owner and Director of Marketing of IDEA Lab Kids - Ballantyne, joins us for this informative discussion on important considerations, factors, and logistics for growing and expanding a business with a physical storefront. IDEA Lab Kids is on the quest...

Solopreneurs and small business owners are often overwhelmed from “having to do it all” both personally and professionally. When you start experiencing burnout gradually, the farther away you get from the passion you had when you started the business. So, what can we do? How do we, as small business owners, prevent overwhelm and avoid burnout? Tammy Schotzko, Founder and Owner of We Love Messes, shares tangible tips and small, actionable steps that we can take to prevent burnout before it...