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CRM MVP Podcast

Business & Economics Podcasts

Gus Gonzalez, a Microsoft Business Solutions (CRM) MVP since 2012, covers subjects rarely discussed openly in the CRM Community. With 15+ years of experience in the CRM world and hundreds of successful deployments around the world, Gus brings a real-world fact-based approach to these subjects and how they affect the Microsoft Dynamics 365 and Microsoft Dynamics CRM community.

Gus Gonzalez, a Microsoft Business Solutions (CRM) MVP since 2012, covers subjects rarely discussed openly in the CRM Community. With 15+ years of experience in the CRM world and hundreds of successful deployments around the world, Gus brings a real-world fact-based approach to these subjects and how they affect the Microsoft Dynamics 365 and Microsoft Dynamics CRM community.

Location:

United States

Description:

Gus Gonzalez, a Microsoft Business Solutions (CRM) MVP since 2012, covers subjects rarely discussed openly in the CRM Community. With 15+ years of experience in the CRM world and hundreds of successful deployments around the world, Gus brings a real-world fact-based approach to these subjects and how they affect the Microsoft Dynamics 365 and Microsoft Dynamics CRM community.

Language:

English


Episodes

Episode 90: An MVP Guide to CRM Data Quality

10/18/2020
Dealing with data is one of the most challenging aspects of owning a CRM Solution. Whether you are using Dynamics 365 or Power Apps, I wanted to share a list of 10 things you can put in place to make sure your data quality is always high. I also share a 10-question data readiness quiz to see how healthy your organization is in terms of data quality and data management...listen in and see how your organization scores!

Duration:00:39:31

Episode 89: Ten secrets Microsoft MVPs DON'T want you to know

10/3/2020
There are countless online articles titled something like "Here are the secrets *insert profession or industry here* don't want you to know", and it gave me the idea for this episode. Here are ten secrets you probably didn't know about us, the Microsoft MVPs.

Duration:00:45:20

Episode 88: Top 10 QUICK AND EASY Improvements to Dynamics 365

9/20/2020
In this episode, I cover 10 quick and easy improvements you can add to Dynamics 365. Some of these are simple settings that most people never enable, and some require special (but free) tools to enable them but all of them are super simple and can make a HUGE difference for your users' experience.

Duration:00:47:08

Episode 87: Ten things I wish I knew early in my Business Apps career

9/6/2020
There are things we learn from others, and things we learn on our own by making mistakes or missing opportunities and learning from them. Amey Holden is a Microsoft MVP and she is sharing the 10 things she wishes she knew early in her Business Application career. Hopefully you can learn something in this episode that you won't have to learn the hard way in the future. Follow Amey: https://twitter.com/AmeyHolden Links: Pimp my LinkedIn Profile:...

Duration:00:22:24

Episode 86: DYNAMICS 365 SALES INSIGHTS

8/23/2020
Dynamics 365 Sales Insights enables organizations to bring together the art and science of selling. Engage buyers like never before with seller intuition and AI working in concert. Lisa Crosbie is back hosting the show and she dives deep into Sales Insights, its features and capabilities, and her Top 10 features! More info: https://dynamics.microsoft.com/en-us/ai/sales-insights/

Duration:00:41:10

Episode 85: Top 10 things people do in projects at the WRONG time

8/9/2020
Implementing Dynamics 365 can be tricky, there can be so many moving parts, but some of the things that you do on every Dynamics 365 Implementation must be done at the right time to maximize value. If you do something too early you may have to deal with it for the duration of the projects, constantly struggling to keep it up to date, but if you do something too late you might delay a project because you didn't start soon enough! Here are my Top 10 things most people get WRONG in terms...

Duration:00:48:38

Episode 84: Dataflex, Power Text...and oh yeah I almost died

7/26/2020
July was full of surprises, starting with a positive COVID-19 test on July 3rd, my battle against a virus that took me to the hospital twice and almost killed me, plus I talk about Dataflex announced at Microsoft Inspire, and a new free tool available to the Dynamics 365 and Power Apps community, Power Text! Link to Podcast episode I mentioned on the show: http://divetalkmedia.com/episode-15-this-is-why-we-havent-posted-for-a-month

Duration:00:40:46

Episode 83: So you are a Microsoft MVP, now what?

7/12/2020
This is episode is hosted by Lisa Crosbie, a new Microsoft MVP for 2020 who wanted to share her perspective regarding the "MVP Process" and add some best practices for aspiring MVPs. Follow Lisa: https://twitter.com/LisaMCrosbie

Duration:00:43:24

Episode 82: Alarming Signs of Low User Adoption

6/28/2020
In this episode we discuss the alarming signs of low user adoption and discuss how we can handle them. The article reviewed in this episode: https://academy.whatfix.com/alarming-signs-crm-is-underutilized-and-how-to-deal-with-it/

Duration:00:39:06

Episode 81: 10 things every Functional Consultant SHOULD KNOW

6/14/2020
When it comes to becoming or being a Dynamics 365 Consultant, and more specifically a Functional Consultant, there are a few things you should know. So, I put a list together of 10 things a Functional Consultant should know, and if they know these things they can get a job as a Functional Consultant pretty much anywhere! I hope this episode does two things: Looking forward to hearing what you think of this list!

Duration:00:44:29

Episode 80: Here's why you should NOT become an MVP

5/31/2020
For our 3rd Anniversary episode, I wanted to talk about changes that I've seen over the last 3 years and share my thoughts around why some people should not become a Microsoft MVP. I also talk about Impostor Syndrome and what can you do to deal with it. Jonny Kim: https://www.nasa.gov/astronauts/biographies/jonny-kim/biography

Duration:00:33:50

Episode 79: Solution Architect's role in 'Agile' implementations

5/17/2020
Depending on where you work as a Solution Architect you might be expected to be involved with a project from begining to end, or maybe just for bits and pieces during the project execution. Neil Benson, a Microsoft MVP and Agile Implementation expert invited me and Joel Lindstrom to discuss the role of a Solution Architect within the projects we normally implement. From small to large enterprise implementations, roles and responsibilities vary so we wanted to share what we've seen over the...

Duration:00:45:23

Episode 78: Hardcore Business Thinking (Part 2)

5/3/2020
This is part two of my review of businessThink, a book that transformed my career as a Solution Architect. I thought I could review the book and give you a ton of examples and best practices within an hour or so, and by the time I stopped recording more than 3 hours had gone by. This episode is Part 2 of 2, and it focuses on the last 4 rules described in the book. These rules will make you a better Consultant and Solution Architect. Applying these rules in my Solution Architecture career...

Duration:00:59:02

Episode 77: Hardcore Business Thinking (Part 1)

4/19/2020
This is part one of my review of businessThink, a book that transformed my career as a Solution Architect. I thought I could review the book and give you a ton of examples and best practices within an hour or so, and by the time I stopped recording more than 3 hours had gone by. This episode is Part 1 of 2, and it focuses on the first 4 rules described in the book. These rules will make you a better Consultant and Solution Architect. Applying these rules in my Solution Architecture career...

Duration:01:15:03

Episode 76: TOP 10 THINGS MVPs HATE

4/5/2020
In this episode, 4 Microsoft MVPs walk through the Top 10 things they hate in our industry. We talk about things we hate to see other MVPs, Microsoft, Partners, ISVs, and even ourselves doing! No one is safe. Guests: https://twitter.com/ddlabarhttps://twitter.com/JoelLindstromhttps://twitter.com/crmgustaf

Duration:00:42:50

Episode 75: Top 10 MISTAKES New Consultants make

3/22/2020
For this episode, I wanted to focus on the common mistakes new professionals - specially consultants - make when they get started in their new role. This list comes from mistakes I made personally, and mistakes I've seen former colleagues and people in the industry make. How many of these mistakes have you made in the past?

Duration:00:45:05

Episode 74: COMPLACENCY KILLS

3/8/2020
Jocko Willink, a former US Navy SEAL Commander has a motto: "Discipline Equals Freedom", and if we apply this motto to Dynamics 365 we can see a connection between the discipline to maintain a successful Dynamics 365 Solution equals to a ton of freedom when it comes to being constantly "putting out fires" within the system. Even the most successful Dynamics 365 implementations can die if the team supporting the solution becomes complacent and undisciplined. These are my TOP 10 situations...

Duration:00:40:37

Episode 73: Power Apps portals...according to Canada

2/23/2020
On this episode, 3 Portal MVPs from Canada share the Top 12 improvements they would introduce to Power Apps portals if they were the Program Managers in charge at Microsoft. Sorrey! Hosts: Nick Doelman: https://twitter.com/readyxrm Nick Hayduk: https://twitter.com/Engineered_Code Colin Vermander: https://twitter.com/koolin_ Refresh the Cache: https://portal.libsyn.com/

Duration:00:28:47

Episode 72: Overhauling Dynamics 365 Sales

2/9/2020
What would happen if we tasked a veteran salesperson and world-class Dynamics 365 and Power Platform implementer with overhauling the Microsoft Dynamics 365 Sales App? Well, 12x Microsoft MVP Joel Lindstrom shares his vision for what the Microsoft Dynamics 365 Sales App should look like. Hosted by: Joel Lindstrom: https://twitter.com/JoelLindstrom

Duration:00:17:21

Episode 71: What would happen if two world-class developers took over the Platform?

1/26/2020
On the last episode of the podcast I explored the 10 things I would introduce or change if I suddenly became the Program Manager for Dynamics 365 and CDS security at Microsoft. Now two of the world's greatest Dynamics 365 developers share what they would do if they suddenly became Program Managers for the Dynamics 365 Platform. Hosted By: Daryl LaBar: https://twitter.com/ddlabar Jonas Rapp: https://twitter.com/rappen

Duration:00:22:52