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Creativity and Compliance

Business & Economics Podcasts

Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection - they all take creativity. Join your hosts Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the Compliance Podcast Network. In this show, we’ll be exploring how creativity affects the world of compliance - the ways we use it, and the surprising impacts it can have on the work we do every day. From ethics to leadership, problem-solving to training - creativity permeates what we do as compliance professionals.

Location:

United States

Description:

Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection - they all take creativity. Join your hosts Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the Compliance Podcast Network. In this show, we’ll be exploring how creativity affects the world of compliance - the ways we use it, and the surprising impacts it can have on the work we do every day. From ethics to leadership, problem-solving to training - creativity permeates what we do as compliance professionals.

Twitter:

@tfoxlaw

Language:

English


Episodes
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Reels and Shorts

5/3/2024
Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection - they all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the award-winning Compliance Podcast Network. Ronnie’s company, Learnings and Entertainment, utilizes the entertainment devices that people use to consume information in their everyday, non-work lives, and apply it to important topics around compliance and ethics. It is not only about being funny. It is about changing the tone of your compliance communications and messaging to make your compliance program, policies and resources more accessible. Today Ronnie and Tom consider how Reels and Shorts can be used by compliance for great engagement and compliance communications. In today's digital era, the concept of utilizing social channels for communication is gaining significant momentum. Fox, a strong advocate for the use of social channels, believes in integrating elements of pop culture and millennial trends into corporate communication efforts to ensure the message is not only informative but also entertaining. Such strategies can enhance visibility, influence, and the overall effectiveness of compliance programs. Similarly, Ronnie emphasizes the need to adapt to modern communication trends, such as the use of short, engaging videos akin to those found on platforms like TikTok and YouTube. Incorporating fun and interesting videos into communication strategies can help break down barriers, increase engagement, and ultimately improve the effectiveness of compliance training and messaging. Both these experts highlight the importance of simplifying messages, adding entertainment value, and distributing content in various places to increase visibility and influence within the organization. Key Highlights · Engaging Short Videos for Corporate Communication Strategy · Engaging Corporate Communications Through Multimedia Tactics · Engaging Compliance Programs for Organizational Influence Resources: Ronnie Ronnie Feldman (LinkedIn) Learnings & Entertainments (LinkedIn) Ronnie Feldman (Twitter) Learnings & Entertainments (Website) Compliance Confessions - inspired by "Mean Tweets" these 90-second commercials address misconceptions and excuses to promote speak up culture and the E&C team as positive and helpful. E&C Training Jams - a soulful singer banters with ethics & compliance explaining policies, sharing examples and debunking excuses. Tales from the Hotline – Real speak up-themed stories about workplace behavior gone wrong. Workplace Tonight Show! – E&C meets SNL Weekend Update explaining corporate risk topics and why employees should care. 60-Second Communication & Awareness Shorts – A variety of short, customizable, music and multimedia, quick-hitter “commercials” promoting integrity, compliance, speaking up and the E&C team as helpful advisors and coaches. Custom Live & Digital Programing – Custom creative programming that balances the seriousness of the subject matter with a more engaging delivery. After all, you can't bore people into learning. Tom Instagram Facebook YouTube Twitter LinkedIn For more information on the Ethico ROI Calculator and a free White Paper on the ROI of Compliance, click here. Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:14:38

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Global Engagement Strategies

4/26/2024
Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection all require creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the award-winning Compliance Podcast Network. Ronnie’s company, Learnings and Entertainment, utilizes the entertainment devices that people use to consume information in their everyday, non-work lives, and apply it to important topics around compliance and ethics. It is not only about being funny. It is about changing the tone of your compliance communications and messaging to make your compliance program, policies, and resources more accessible. Today Ronnie and Tom consider global engagement strategies for a multi-national corporation. Global engagement strategies encompass a broad and evolving discipline that requires innovative and adaptive mechanisms to effectively connect with a diverse, multinational workforce. Tom highlights the limitations of a “one size fits all” approach and the importance of incorporating engaging elements such as humor and entertainment in global engagement strategies. His perspective is shaped by the belief that it is more effective to tailor content to specific audiences, thus cultivating a library of diverse and engaging content. Ronnie emphasizes the significance of employing a variety of creative and entertaining approaches, including humor, animation, music, and interactive elements. His experiences underline the notion that traditional methods may not always be the most effective and that leveraging different tools, even if it involves taking risks, can lead to a greater understanding and engagement in a global context. Key Highlights Creative Engagement Techniques for Global Workforce Global Resonance: Music in Communication Strategies AI-Enabled Multilingual Content Transformation AI Subtitling: Cost-Efficient Global Content Localization Resources: Ronnie Ronnie Feldman (LinkedIn) Learnings & Entertainments (LinkedIn) Ronnie Feldman (Twitter) Learnings & Entertainments (Website) Compliance Confessions - inspired by "Mean Tweets" these 90-second commercials address misconceptions and excuses to promote speak up culture and the E&C team as positive and helpful. E&C Training Jams - a soulful singer banters with ethics & compliance explaining policies, sharing examples and debunking excuses. Tales from the Hotline – Real speak up-themed stories about workplace behavior gone wrong. Workplace Tonight Show! – E&C meets SNL Weekend Update explaining corporate risk topics and why employees should care. 60-Second Communication & Awareness Shorts – A variety of short, customizable, music and multimedia, quick-hitter “commercials” promoting integrity, compliance, speaking up and the E&C team as helpful advisors and coaches. Custom Live & Digital Programing – Custom creative programming that balances the seriousness of the subject matter with a more engaging delivery. After all, you can't bore people into learning. Tom Instagram Facebook YouTube Twitter LinkedIn For more information on the Ethico ROI Calculator and a free White Paper on the ROI of Compliance, click here. Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:20:29

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Innovative Leader Engagement through Creative Communication

4/5/2024
Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection—they all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the award-winning Compliance Podcast Network. Ronnie’s company, Learnings and Entertainment, utilizes the entertainment devices that people use to consume information in their everyday, non-work lives and applies them to important topics around compliance and ethics. It is not only about being funny. It is about changing the tone of your compliance communications and messaging to make your compliance program, policies, and resources more accessible. Today, Ronnie and Tom consider the role of leadership in fostering a culture of compliance. The pivotal role of leadership engagement in fostering a culture of compliance within an organization cannot be overstated. In this context, thought leaders like Tom Fox and Ronnie Feldman provide insightful perspectives on the importance of involving and engaging leadership in promoting ethical compliance. Fox emphasizes the necessity of personalizing leaders to their employees through open communication, thereby improving corporate culture. He suggests that leaders should share their personal experiences, including ethical dilemmas and decisions they have made in the interest of ethics. Feldman brings attention to the importance of leaders actively participating in compliance efforts, especially in large multinational companies. He stresses the need for leaders to be personable and relatable and for integrating ethical leadership training into existing leadership programs. Both Fox and Feldman underscore the need for authentic, engaging, and impactful communication strategies to effectively drive the message of compliance and ethical behavior amongst leaders. Key Highlights: Ethical Message Engagement for Leadership Success Innovative Leader Engagement through Creative Communication Entertaining Brand-Driven Zoom Talk Shows Resources: Ronnie Ronnie Feldman (LinkedIn) Learnings & Entertainments (LinkedIn) Ronnie Feldman (Twitter) Learnings & Entertainments (Website) Compliance Confessions – inspired by “Mean Tweets,” these 90-second commercials address misconceptions and excuses to promote speak-up culture and the E&C team as positive and helpful. E&C Training Jams – a soulful singer who banters with ethics & compliance explaining policies, sharing examples and debunking excuses. Tales from the Hotline – Real speak-up-themed stories about workplace behavior gone wrong. Workplace Tonight Show! – E&C meets SNL Weekend Update, explaining corporate risk topics and why employees should care. 60-Second Communication & Awareness Shorts – A variety of short, customizable, music and multimedia, quick-hitter “commercials” promoting integrity, compliance, speaking up and the E&C team as helpful advisors and coaches. Custom Live & Digital Programing – Custom creative programming that balances the seriousness of the subject matter with a more engaging delivery. After all, you can’t bore people into learning. Tom Instagram Facebook YouTube Twitter LinkedIn For more information on the Ethico ROI Calculator and a free White Paper on the ROI of Compliance, click here. Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:14:37

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Commercials for Compliance Engagement

3/22/2024
Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection—they all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the award-winning Compliance Podcast Network. Ronnie’s company, Learnings and Entertainment, utilizes the entertainment devices people use to consume information in their everyday, non-work lives and applies them to important topics around compliance and ethics. It is not only about being funny. It is about changing the tone of your compliance communications and messaging to make your compliance program, policies, and resources more accessible. Today, Ronnie and Tom consider how TV ads and commercials can be used as a basis for engaging in compliance communications. Commercials for Compliance is an innovative approach to using engaging clips to convey important messages about behavior within organizations. Ronnie Feldman is a proponent of the idea and thinks that commercials can make compliance training enjoyable, memorable, and easy to understand. Tom emphasizes the importance of fostering an engaging and memorable user experience that fits seamlessly into an organization’s culture. Ronnie points to the effectiveness of commercials in delivering short, entertaining, and positive messages that resonate with employees and are more likely to be remembered. With the perspective that commercials can be used across various platforms, Fox and Feldman encourage organizations to embrace this unique approach to improve visibility, engagement, and understanding of compliance topics. Key Highlights: Entertaining Compliance Messages through Short Clips Embedding Ethical Principles in Business Culture Interactive Compliance Messaging for Employee Engagement Engaging Compliance Promotion through Creative Methods Resources: Ronnie Ronnie Feldman (LinkedIn) Learnings & Entertainments (LinkedIn) Ronnie Feldman (Twitter) Learnings & Entertainments (Website) Compliance Confessions – Inspired by “Mean Tweets,” these 90-second commercials address misconceptions and excuses to promote the Speak Up culture and the E&C team as positive and helpful. E&C Training Jams: a soulful singer who banters with ethics and compliance, explains policies, shares examples, and debunks excuses. Tales from the Hotline – Real speak-up-themed stories about workplace behavior gone wrong. Workplace Tonight Show! E&C meets SNL Weekend Update to explain corporate risk topics and why employees should care. 60-Second Communication & Awareness Shorts – A variety of short, customizable, music and multimedia, quick-hitter “commercials” promoting integrity, compliance, speaking up, and the E&C team as helpful advisors and coaches. Custom Live & Digital Programing – Custom creative programming that balances the seriousness of the subject matter with a more engaging delivery. After all, you can’t bore people into learning. Tom Instagram Facebook YouTube Twitter LinkedIn Click here for more information on the Ethico ROI Calculator and a free White Paper on the ROI of Compliance. Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:21:27

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Compliance Training: Completion Rates vs Engagement

3/9/2024
Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection—they all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the award-winning Compliance Podcast Network. Ronnie’s company, Learnings and Entertainment, utilizes the entertainment devices that people use to consume information in their everyday, non-work lives and applies them to important topics around compliance and ethics. It is not only about being funny. It is about changing the tone of your compliance communications and messaging to make your compliance program, policies, and resources more accessible. Today Ronnie and Tom rant about the fallacy of compliance training completion rates. The importance of engagement over completion rates in compliance training programs is a topic that has been gaining traction in recent times. The traditional focus on completion rates is being challenged, with experts advocating for a shift towards more engaging and interactive training methods. Tom Fox, a seasoned compliance professional, argues that completion rates are not as important as many organizations perceive them to be. He believes that a singular focus on completion rates can lead to lackluster programs, and instead, engagement should be prioritized. Similarly, Ronnie Feldman, an expert in education and communication strategies, emphasizes that while completion rates have a role, they should not be the primary measure of success. Feldman advocates for a greater focus on engagement, arguing that without it, individuals are not truly learning or benefiting from the training. Both Fox and Feldman’s perspectives are shaped by their extensive experience in the field, leading them to suggest that organizations should minimize the importance of completion rates and instead invest in initiatives that drive meaningful engagement. Key Highlights: Engaging Training for Effective Compliance Education Interactive Training for Effective Compliance Programs Engaging Micro Learning for Compliance Programs Engaging Compliance Training with Fun Activities Resources: Ronnie Ronnie Feldman (LinkedIn) Learnings & Entertainments (LinkedIn) Ronnie Feldman (Twitter) Learnings & Entertainments (Website) Compliance Confessions – inspired by “Mean Tweets,” these 90-second commercials address misconceptions and excuses to promote the speak-up culture and the E&C team as positive and helpful. E&C Training Jams – a soulful singer who banters with ethics & compliance, explaining policies, sharing examples, and debunking excuses. Tales from the Hotline – Real speak up-themed stories about workplace behavior gone wrong. Workplace Tonight Show! – E&C meets SNL Weekend Update, explaining corporate risk topics and why employees should care. 60-Second Communication & Awareness Shorts – A variety of short, customizable, music and multimedia, quick-hitter “commercials” promoting integrity, compliance, speaking up, and the E&C team as helpful advisors and coaches. Custom Live & Digital Programing – Custom creative programming that balances the seriousness of the subject matter with a more engaging delivery. After all, you can’t bore people into learning. Tom Instagram Facebook YouTube Twitter LinkedIn Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:17:16

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Positivity and Compliance

2/23/2024
Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection - they all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the award-winning Compliance Podcast Network. Ronnie’s company, Learnings and Entertainment, utilizes the entertainment devices that people use to consume information in their everyday, non-work lives, and apply it to important topics around compliance and ethics. It is not only about being funny. It is about changing the tone of your compliance communications and messaging to make your compliance program, policies and resources more accessible. Today Ronnie and Tom riff on why it is important to bring positivity to your compliance program and your role as a compliance professional. Positivity in compliance is a crucial aspect that can significantly transform the perception and effectiveness of compliance programs. It involves shifting the image of compliance professionals from being restrictive to being business enablers who collaborate with other departments to achieve ethical business goals. Two notable figures who have extensively discussed this topic are Tom Fox and Ronnie Feldman. Tom believes that a positive, solution-oriented approach can change the often negative perception associated with compliance. He emphasizes the importance of presenting compliance as a business enabler and a partner in achieving business goals. Ronnie also advocates for a positive and engaging attitude in compliance work. He underscores the significance of communication and interaction, suggesting that a positive tone from leadership can improve the overall compliance program. Both Fox and Feldman's perspectives are shaped by their extensive experience in the field, and they both agree that integrating positivity into all aspects of compliance can foster a more collaborative and respectful relationship with employees. Key Highlights: Shifting Compliance Narrative Through Positivity Enhancing Communication Through Humor and Positivity Fostering Positive Compliance Culture Through Leadership Don’t be a Debbie Downer Resources: Ronnie Ronnie Feldman (LinkedIn) Learnings & Entertainments (LinkedIn) Ronnie Feldman (Twitter) Learnings & Entertainments (Website) Compliance Confessions Inspired by “Mean Tweets,” these 90-second commercials address misconceptions and excuses to promote the speak-up culture and the E&C team as positive and helpful. E&C Training Jams – a soulful singer who banters with ethics & compliance, explaining policies, sharing examples, and debunking excuses. Tales from the Hotline – Real speak up-themed stories about workplace behavior gone wrong. Workplace Tonight Show! – E&C meets SNL Weekend Update, explaining corporate risk topics and why employees should care. 60-Second Communication & Awareness Shorts – A variety of short, customizable, music and multimedia, quick-hitter “commercials” promoting integrity, compliance, speaking up, and the E&C team as helpful advisors and coaches. Custom Live & Digital Programing – Custom creative programming that balances the seriousness of the subject matter with a more engaging delivery. After all, you can’t bore people into learning. Tom Instagram Facebook YouTube Twitter LinkedIn Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:15:21

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Personalization of Compliance Communications

12/1/2023
Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection - they all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the award-winning Compliance Podcast Network. Ronnie’s company, Learnings and Entertainment, utilizes the entertainment devices that people use to consume information in their everyday, non-work lives, and apply it to important topics around compliance and ethics. It is not only about being funny. It is about changing the tone of your compliance communications and messaging to make your compliance program, policies, and resources more accessible. Today Ronnie and Tom visited with Krista Wolff and Shannon Jamison both from Agilent Technologies on their innovative compliance communications strategies. Krista Wolff, a professional in corporate compliance with a background in graphic design, and Shannon Jamison, a Global Compliance Operations leader for Agilent Technologies, are known for their innovative and engaging approaches to corporate compliance. Wolff believes in the importance of risk-taking and vulnerability in creating effective compliance initiatives, emphasizing the need for action, personal outreach, and the use of creativity to make compliance initiatives approachable and enjoyable. Jamison, on the other hand, advocates for fun and authenticity in compliance programs, emphasizing the importance of being true to oneself, connecting with the target audience, and fostering team collaboration. Both Wolff and Jamison's perspectives are shaped by their unique backgrounds and experiences in the field. Join Tom Fox and Ronnie Feldman as they delve into these perspectives with Krista Wolff and Shannon Jamison on this episode of the Creativity and Compliance podcast. Key Highlights: Making Compliance Engaging and Fun The Power of Involving Others in Compliance Compliance Team Trading Card Showcase Compliance Trading Cards and Cocktail Pairings Creating a Positive Compliance Culture through Engaging Activities Appreciation for Building Business Connections Resources: Ronnie Ronnie Feldman (LinkedIn) Learnings & Entertainments (LinkedIn) Ronnie Feldman (Twitter) Learnings & Entertainments (Website) Compliance Confessions - inspired by "Mean Tweets" these 90-second commercials address misconceptions and excuses to promote speak-up culture and the E&C team as positive and helpful. E&C Training Jams - a soulful singer banters with ethics & compliance explaining policies, sharing examples, and debunking excuses. Tales from the Hotline – Real speak-up-themed stories about workplace behavior gone wrong. Workplace Tonight Show! – E&C meets SNL Weekend Update explaining corporate risk topics and why employees should care. 60-Second Communication & Awareness Shorts – A variety of short, customizable, music and multimedia, quick-hitter “commercials” promoting integrity, compliance, speaking up, and the E&C team as helpful advisors and coaches. Custom Live & Digital Programing – Custom creative programming that balances the seriousness of the subject matter with a more engaging delivery. After all, you can't bore people into learning. Guests Shannon Jamison on LinkedIn Krista Wolff on LinkedIn Tom Instagram Facebook YouTube Twitter LinkedIn Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:34:54

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An Ounce of Prevention

10/27/2023
Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection - they all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the award-winning Compliance Podcast Network. Ronnie’s company, Learnings, and Entertainment, utilizes the entertainment devices people use to consume information in their everyday, non-work lives and apply it to important topics around compliance and ethics. It is not only about being funny. It is about changing the tone of your compliance communications and messaging to make your compliance program, policies, and resources more accessible. Today, Ronnie and Tom, as they consider compliance training and communication, are being used in the best, highest use, and most effective manner. The topic of shifting compliance programs towards prevention and engagement is compelling, as it challenges the traditional reactive approach and advocates for a more proactive, engaging strategy. Ronnie believes that most compliance programs are reactive rather than proactive. He argues that a shift towards prevention, communication, burst learning, and leadership development can mitigate risks more efficiently and make compliance training more interesting and positive. Tom echoes this sentiment, emphasizing the need for engaging, entertaining, and impactful compliance programs. He suggests that by focusing on prevention, communication, shorter training, and leadership development, companies can create a culture of psychological safety and reduce the time and money spent on investigations and problems. Join Tom Fox and Ronnie Feldman on this Creativity and Compliance podcast episode as they delve deeper into this fascinating topic. Key Highlights: Shifting Towards Prevention: The Key to Effective Compliance Using Comedy to Transform Compliance Training Engaging and Time-Efficient Micro-Learning Modules The Importance of Proactive Compliance Measures Resources: Ronnie Ronnie Feldman (LinkedIn) Learnings & Entertainments (LinkedIn) Ronnie Feldman (Twitter) Learnings & Entertainments (Website) Compliance Confessions - inspired by "Mean Tweets," these 90-second commercials address misconceptions and excuses to promote Speak Up culture and the E&C team as positive and helpful. E&C Training Jams - a soulful singer banters with ethics & compliance, explaining policies, sharing examples, and debunking excuses. Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:19:00

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Promoting Year-Round Compliance and Ethics Engagement

10/13/2023
Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection - they all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the award-winning Compliance Podcast Network. Ronnie’s company, Learnings and Entertainment, utilizes the entertainment devices that people use to consume information in their everyday, non-work lives, and apply it to important topics around compliance and ethics. It is not only about being funny. It is about changing the tone of your compliance communications and messaging to make your compliance program, policies and resources more accessible. Today Ronnie and Tom discuss the philosophy behind Corporate Compliance and Ethics Week and using it as a jumping off point to discuss compliance year round. Promoting corporate ethics is not a one-time event, but a year-round commitment that can be made engaging and interesting through creative activities. Tom believes that while Compliance and Ethics Week is a great initiative, the philosophy behind it should be applied throughout the year. He suggests using the momentum built during this week to engage employees in ethical discussions and training through creative methods like interviews, art exhibits, and game shows. Similarly, Ronnie believes that the philosophy behind Compliance Week should be a year-round commitment. He suggests implementing creative initiatives like talk shows, workshops, and repurposing fun games to address ethical subjects. Join Tom Fox and Ronnie Feldman as they delve deeper into this topic in this episode of the Creativity and Compliance podcast. Key Highlights · Promoting Year-Round Compliance and Ethics Engagement · Creating Engaging Compliance Apps for Millennials · Engaging and Memorable Compliance Activities · Exploring Ethics and Integrity Through Art Resources: Ronnie Ronnie Feldman (LinkedIn) Learnings & Entertainments (LinkedIn) Ronnie Feldman (Twitter) Learnings & Entertainments (Website) Compliance Confessions - inspired by "Mean Tweets" these 90-second commercials address misconceptions and excuses to promote speak up culture and the E&C team as positive and helpful. E&C Training Jams - a soulful singer banters with ethics & compliance explaining policies, sharing examples and debunking excuses. Tales from the Hotline – Real speak up-themed stories about workplace behavior gone wrong. Workplace Tonight Show! – E&C meets SNL Weekend Update explaining corporate risk topics and why employees should care. 60-Second Communication & Awareness Shorts – A variety of short, customizable, music and multimedia, quick-hitter “commercials” promoting integrity, compliance, speaking up and the E&C team as helpful advisors and coaches. Custom Live & Digital Programing – Custom creative programming that balances the seriousness of the subject matter with a more engaging delivery. After all, you can't bore people into learning. Tom Instagram Facebook YouTube Twitter LinkedIn Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:18:15

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Creativity in Training and Communications at Starbucks

7/7/2023
Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection - they all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the award-winning Compliance Podcast Network. Ronnie’s company, Learnings and Entertainment, utilizes the entertainment devices that people use to consume information in their everyday, non-work lives, and apply it to important topics around compliance and ethics. It is not only about being funny. It is about changing the tone of your compliance communications and messaging to make your compliance program, policies and resources more accessible. Today Ronnie and Tom are joined by Len Larsen, Manager, Ethics and Compliance and Cory Macdonald, Learning Manager, Ethics and Compliance. Both are at Starbucks in Ethics and Compliance. The Ackerman principle of innovate, elevate, and educate was the focus of the conversation between Len & Cory and Tom & Ronnie, on the importance of addressing microaggressions in the workplace. They discussed the need for managers to have the necessary soft skills to have difficult conversations, and the need to create a speak up culture in the workplace. They also discussed the importance of intent versus impact, the need for trust between managers and their employees, and the need for companies to provide role-playing and other training to help managers learn how to have difficult conversations. Finally, they discussed the need for companies to be comfortable with the discomfort of trying something new and be willing to pivot if it doesn't work out. Key Highlights · Soft Skills Training · Managing Difficult Conversations · Manager Behavior · Innovate, Elevate, Educate · Microaggressions in Workplace · Coaching First-Time Employees · Speaking Up Resources: Ronnie Ronnie Feldman (LinkedIn) Learnings & Entertainments (LinkedIn) Ronnie Feldman (Twitter) Learnings & Entertainments (Website) Compliance Confessions - inspired by "Mean Tweets" these 90-second commercials address misconceptions and excuses to promote speak up culture and the E&C team as positive and helpful. E&C Training Jams - a soulful singer banters with ethics & compliance explaining policies, sharing examples and debunking excuses. Tales from the Hotline – Real speak up-themed stories about workplace behavior gone wrong. Workplace Tonight Show! – E&C meets SNL Weekend Update explaining corporate risk topics and why employees should care. 60-Second Communication & Awareness Shorts – A variety of short, customizable, music and multimedia, quick-hitter “commercials” promoting integrity, compliance, speaking up and the E&C team as helpful advisors and coaches. Custom Live & Digital Programing – Custom creative programming that balances the seriousness of the subject matter with a more engaging delivery. After all, you can't bore people into learning. Tom Instagram Facebook YouTube Twitter LinkedIn Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:36:36

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Yes And In Improv and Compliance

4/28/2023
Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection - they all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the award-winning Compliance Podcast Network. Ronnie’s company, Learnings and Entertainment, utilizes the entertainment devices that people use to consume information in their everyday, non-work lives, and apply it to important topics around compliance and ethics. It is not only about being funny. It is about changing the tone of your compliance communications and messaging to make your compliance program, policies, and resources more accessible. In this episode, discover how the famous rule of "yes and" can revolutionize collaboration and communication skills, particularly when it comes to ethics and compliance. The hosts share their insights on effective communication and collaboration, emphasizing the importance of focusing on listening and reframing communication as an affirmation rather than an agreement. In addition, the podcast highlights the significance of soft skills for compliance officers and the power of "yes and" as a philosophy for corporate communications. Tune in for practical tips, techniques, and exercises you can use to develop muscle memory and communicate important information with ease. Don't miss the chance to connect with a compliance program expert and gain more insights. Check out learningsentertainment.com or follow Ronnie Feldman on social media for more information. Subscribe to Creativity and Compliance now to enhance your communication skills and take your compliance program to the next level! Key Highlights · Applying Improv Rules to Compliance · The Power of 'Yes And' in Ethics Compliance · Soft Skills for Compliance Officers · Effective communication strategies for leaders Notable Quote “The philosophies behind improvisation are so wonderful. If you ever meet someone who studied as an improv, they're the most interesting, empathetic, thoughtful collaborative, good listeners, kinds of people because the philosophies and training that improvisers do, have a great application to the business world, and I think even a tighter application to ethics and compliance.” Resources: Ronnie Ronnie Feldman (LinkedIn) Learnings & Entertainments (LinkedIn) Ronnie Feldman (Twitter) Learnings & Entertainments (Website) Compliance Confessions - inspired by "Mean Tweets" these 90-second commercials address misconceptions and excuses to promote speak up culture and the E&C team as positive and helpful. E&C Training Jams - a soulful singer banters with ethics & compliance explaining policies, sharing examples and debunking excuses. Tales from the Hotline – Real speak up-themed stories about workplace behavior gone wrong. Workplace Tonight Show! – E&C meets SNL Weekend Update explaining corporate risk topics and why employees should care. 60-Second Communication & Awareness Shorts – A variety of short, customizable, music and multimedia, quick-hitter “commercials” promoting integrity, compliance, speaking up and the E&C team as helpful advisors and coaches. Custom Live & Digital Programing – Custom creative programming that balances the seriousness of the subject matter with a more engaging delivery. After all, you can't bore people into learning. Tom Instagram Facebook YouTube Twitter LinkedIn Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:17:39

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What the Heck Are We Doing?

4/14/2023
Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection - they all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the award-winning Compliance Podcast Network. Ronnie’s company, Learnings and Entertainment, utilizes the entertainment devices that people use to consume information in their everyday, non-work lives, and apply it to important topics around compliance and ethics. It is not only about being funny. It is about changing the tone of your compliance communications and messaging to make your compliance program, policies and resources more accessible. Get ready to tap into the minds of compliance gurus, Tom Fox and Ronnie Feldman, as they dive into how corporate culture impacts compliance. In today’s world, corporate culture is a key element of a best practice compliance program. However, many companies still focus on monitoring, risk assessment, policies, and procedures. Ronnie argues that the main goal of compliance is to stop people from doing bad things and to live up to company values. Discover how to create psychologically safe environments, train leaders to build trust, and use interesting and informative content to make your communication and training more engaging. Learn how middle management can work with compliance to build trust, regain institutional fairness for employees who speak up, and undo the lack of integrity observed in many organizations. Creativity and Compliance invites you to reach out for more information about the philosophy behind their solutions. Listen to the podcast today to take the first step towards a culture of compliance! Key Highlights · The Importance of Corporate Culture in Compliance Programs · Addressing social and leadership environments in organizations · Promoting Integrity and Institutional Trust · Engaging Compliance Training Techniques Key Quote "We're trying to stop people from doing bad things or said in a positive way. We're trying to help We want our employees to live up to our values. Right?" Resources: Ronnie Ronnie Feldman (LinkedIn) Learnings & Entertainments (LinkedIn) Ronnie Feldman (Twitter) Learnings & Entertainments (Website) Compliance Confessions - inspired by "Mean Tweets" these 90-second commercials address misconceptions and excuses to promote speak up culture and the E&C team as positive and helpful. E&C Training Jams - a soulful singer banters with ethics & compliance explaining policies, sharing examples and debunking excuses. Tales from the Hotline – Real speak up-themed stories about workplace behavior gone wrong. Workplace Tonight Show! – E&C meets SNL Weekend Update explaining corporate risk topics and why employees should care. 60-Second Communication & Awareness Shorts – A variety of short, customizable, music and multimedia, quick-hitter “commercials” promoting integrity, compliance, speaking up and the E&C team as helpful advisors and coaches. Custom Live & Digital Programing – Custom creative programming that balances the seriousness of the subject matter with a more engaging delivery. After all, you can't bore people into learning. Tom Instagram Facebook YouTube Twitter LinkedIn Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:17:42

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Do It Right Rick and Creating a Custom Character

2/24/2023
Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection - all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the award-winning Compliance Podcast Network. Ronnie’s company, Learnings and Entertainment, utilizes the entertainment devices people use to consume information in their everyday, non-work lives and apply it to important topics around compliance and ethics. It is not only about being funny. It is about changing the tone of your compliance communications and messaging to make your compliance program, policies, and resources more accessible. In this episode, Tom and Ronnie visit with Katherine Hill, Legal Compliance Manager at Ferguson Enterprises. We discussed the compliance program rebranding that Ronnie and his creative team at Learnings & Entertainment helped Katherine put together. They discuss the unique challenges for a blue-collar workforce and how Learnings & Entertainment was able to help Katherine and her team drive engagement through the creation of ‘Do It Right, Rick.’ Highlights include: Why a Custom Character? Improving the image putting a friendly face on the program highly customized messaging What was involved? Brainstorming and coming up with the ideas How is it being deployed? Lessons Learned. Resources: Ronnie Feldman (LinkedIn) Learnings & Entertainments (LinkedIn) Ronnie Feldman (Twitter) Learnings & Entertainments (Website) Compliance Confessions - inspired by "Mean Tweets," these 90-second commercials address misconceptions and excuses to promote speak-up culture and the E&C team as positive and helpful. E&C Training Jams - a soulful singer banters with ethics & compliance, explaining policies, sharing examples, and debunking excuses. Tales from the Hotline – Real speak-up-themed stories about workplace behavior gone wrong. Workplace Tonight Show! – E&C meets SNL Weekend Update explaining corporate risk topics and why employees should care. 60-Second Communication & Awareness Shorts – A variety of short, customizable, music and multimedia, quick-hitter “commercials” promoting integrity, compliance, speaking up, and the E&C team as helpful advisors and coaches. Custom Live & Digital Programming – Custom creative programming that balances the seriousness of the subject matter with a more engaging delivery. After all, you can't bore people into learning. Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:23:18

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Do It Right Rick and Creating a Custom Character

2/23/2023
Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection - they all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the award-winning Compliance Podcast Network. Ronnie’s company, Learnings and Entertainment, utilizes the entertainment devices that people use to consume information in their everyday, non-work lives, and apply it to important topics around compliance and...

Duration:00:23:18

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The Halo Effect

2/9/2023
Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection - they all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the award-winning Compliance Podcast Network. Ronnie’s company, Learnings and Entertainment, utilizes the entertainment devices that people use to consume information in their everyday, non-work lives, and apply it to important topics around compliance and ethics. It is not only about being funny. It is about changing the tone of your compliance communications and messaging to make your compliance program, policies and resources more accessible. In this episode, Tom and Ronnie discuss the Halo Effect and its role in compliance communications. Highlights include: What is the importance of making training and comms shorter? What makes it more entertaining, stickier, and helps compliance professionals get increased airtime and exposure, with their messages carried forward. The Halo Effect, which is that people are left with a positive impression. The Halo Effect is not a residual benefit...it is the benefit! The opposite of the Halo Effect is called the Horn Effect...which is that people are left with a negative impression. Hello Compliance! Your compliance reputation doe matter. In every interaction compliance professionals have with employees and leaders, think about Halo's and not Horns! Maya Angelo once said, people won't remember what you say, but they'll remember how you made them feel. Resources: Ronnie Feldman (LinkedIn) Learnings & Entertainments (LinkedIn) Ronnie Feldman (Twitter) Learnings & Entertainments (Website) Compliance Confessions - inspired by "Mean Tweets" these 90-second commercials address misconceptions and excuses to promote speak up culture and the E&C team as positive and helpful. E&C Training Jams - a soulful singer banters with ethics & compliance explaining policies, sharing examples and debunking excuses. Tales from the Hotline – Real speak up-themed stories about workplace behavior gone wrong. Workplace Tonight Show! – E&C meets SNL Weekend Update explaining corporate risk topics and why employees should care. Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:12:32

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Changing the Ethics & Compliance Brand with Yum!

1/26/2023
Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection - they all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the award-winning Compliance Podcast Network. Ronnie’s company, Learnings and Entertainment, utilizes the entertainment devices that people use to consume information in their everyday, non-work lives, and apply it to important topics around compliance and ethics. It is not only about being funny. It is about changing the tone of your compliance communications and messaging to make your compliance program, policies and resources more accessible. In this episode, Tom and Ronnie visit with David Mindell, Associate General Counsel, Global Compliance at Yum! Brands. We discuss the compliance program rebranding that Ronnie and his creative team at Learnings & Entertainment helped David lead. They rebranded the compliance program name, created a new logo and even created a jingle for compliance. Highlights include: · Overview of Yum! E&C program. · Changing the Ethics & Compliance Brand within Yum! · Putting a fresh face on the E&C program. · Rebranding with a new name, TASTE - Trust, Accountability, Support, Togetherness, Ethics. · Have good TASTE! TASTER's CHOICE TRAVELING WITH TASTE THESE ARE THE DAYS OF OUR FRIES Resources: Ronnie Feldman (LinkedIn) Learnings & Entertainments (LinkedIn) Ronnie Feldman (Twitter) Learnings & Entertainments (Website) Compliance Confessions - inspired by "Mean Tweets" these 90-second commercials address misconceptions and excuses to promote speak up culture and the E&C team as positive and helpful. E&C Training Jams - a soulful singer banters with ethics & compliance explaining policies, sharing examples and debunking excuses. Tales from the Hotline – Real speak up-themed stories about workplace behavior gone wrong. Workplace Tonight Show! – E&C meets SNL Weekend Update explaining corporate risk topics and why employees should care. Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:21:53

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Stay Weird

1/6/2023
Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection - they all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the award-winning Compliance Podcast Network. Ronnie’s company, Learnings and Entertainment, utilizes the entertainment devices that people use to consume information in their everyday, non-work lives, and apply it to important topics around compliance and ethics. It is not only about being funny. It is about changing the tone of your compliance communications and messaging to make your compliance program, policies and resources more accessible. In this episode, Tom and Ronnie discuss why it is important to stay weird in your compliance training and communications. By staying weird and using your imagination, you will not only enhance the user experience but improve your employee engagement with training. Ronnie says it all starts with the business case for compliance training and communications and with the plethora of training and communications all employees are subjected to, by keeping the compliance training and communications fresh, you will have better results going forward. Resources: Ronnie Feldman (LinkedIn) Learnings & Entertainments (LinkedIn) Ronnie Feldman (Twitter) Learnings & Entertainments (Website) Compliance Confessions - inspired by "Mean Tweets" these 90-second commercials address misconceptions and excuses to promote speak up culture and the E&C team as positive and helpful. E&C Training Jams - a soulful singer banters with ethics & compliance explaining policies, sharing examples and debunking excuses. Tales from the Hotline – Real speak up-themed stories about workplace behavior gone wrong. Workplace Tonight Show! – E&C meets SNL Weekend Update explaining corporate risk topics and why employees should care. 60-Second Communication & Awareness Shorts – A variety of short, customizable, music and multimedia, quick-hitter “commercials” promoting integrity, compliance, speaking up and the E&C team as helpful advisors and coaches. Custom Live & Digital Programing – Custom creative programming that balances the seriousness of the subject matter with a more engaging delivery. After all, you can't bore people into learning. Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:12:41

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Training Jams-Using Music to Communicate E&C

12/9/2022
Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection - they all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the award-winning Compliance Podcast Network. Ronnie’s company, Learnings and Entertainment, utilizes the entertainment devices that people use to consume information in their everyday, non-work lives, and apply it to important topics around compliance and ethics. It is not only about being funny. It is about changing the tone of your compliance communications and messaging to make your compliance program, policies and resources more accessible. In this episode, Tom and Ronnie discuss a great new series of offerings by L&E, entitled ‘E&C Training Jams’. E&C Training Jams are an offering by L&E using music as a non-traditional way to communicate with your employees and to build an overall culture of compliance in your organization. In Training Jams, a soulful singer banters about ethics & compliance explaining policies, sharing examples and debunking excuses. Ronnie goes so far to say about E&C Training Jams, “quite frankly the coolest thing that I've ever made because the music gets stuck in your head and they leave you with a smile.” Resources: Check out Ronnie Feldman on LinkedIn Check out Learnings & Entertainments on LinkedIn Follow Ronnie Feldman on Twitter Learnings & Entertainments L&E Offerings-E&C Training Jams E&C Jams Sizzle Reel E&C Jams Promo Reel Landing page E&C Jams Web Page Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:16:21

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Compliance Confessions – Debunking Employee Myths About Compliance

12/5/2022
Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection - they all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the award-winning Compliance Podcast Network. In this episode, Tom and Ronnie discuss a new video series launched by L&E; why they made them and how they help the compliance professional to debunk myths about the corporate compliance function. In a trailer for a series entitled ‘Compliance Confessions’, we discuss how sharing about how employees feel about compliance and then statements providing a rebuttal to the perception of compliance officer as Dr. No and the corporate compliance function existing as the Land of No, populated by Dr. No. We also discuss how changing the reputation of E&C from Dr. No can be a valuable communications tool for your compliance function going forward. Resources: Ronnie Feldman on LinkedIn Learnings & Entertainments on LinkedIn Ronnie Feldman on Twitter Learnings & Entertainments L&E Offerings Compliance Confessions Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:13:26

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Compliance Confessions – Debunking Employee Myths About Compliance

12/2/2022
Where does creativity fit into compliance? In more places than you think. Problem-solving, accountability, communication, and connection - they all take creativity. Join Tom Fox and Ronnie Feldman on Creativity and Compliance, part of the award-winning Compliance Podcast Network. In this episode, Tom and Ronnie discuss a new video series launched by L&E; why they made them and how they help the compliance professional to debunk myths about the corporate compliance function. In a trailer for...

Duration:00:21:13