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The Emotion at Work Podcast


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The Emotion at Work Podcast








Episode 69 - Emotion at Work in Authenticity and Breaking the Fourth Wall

Our guest today is Adrian Salazar, who is Head of Culture and Integrity at SafetyWing. SafetyWing offers insurance for travellers and remote teams. We explore important topics like being authentic and discuss buzzwords that influence company values. Then we'll chat about SafetyWing's culture, focusing on ideas like integrity and authenticity, and why having a positive culture and well-being can greatly benefit any organisation. Links Adrian Salazar LinkedIn – https://www.linkedin.com/in/theadriansalazar/ SafetyWing - https://safetywing.com/ Arlie Hochschild’s book - The Managed Heart: Commercialization of Human Feeling: Amazon.co.uk: Hochschild, Arlie: 9780520272941: Books Imposter phenomenon - Dr. Pauline Rose Clance - IMPOSTOR PHENOMENON


Episode 68 - Emotion at Work In The Masked Employee - Part 3

Part 3 of today's special edition, we'll delve into a topic we've previously explored — the imposter phenomenon. Our guest today, Hanne Vincent, is deeply intrigued by this phenomenon and brings compelling practical tips and ideas to combat this. This episode is particularly crucial as we aim to not only unravel the essence of the imposter, but also approach it from a unique perspective, integrating practical insights into our discussion. This is our final of the 3 episodes of The Masked Employee. If you missed the earlier episodes in part 1 and 2, go back and listen now. Links Hanne Vincent LinkedIn: https://www.linkedin.com/in/hanne-vincent-45634549/ Clance imposter phenomenon questionnaire - https://paulineroseclance.com/pdf/IPTestandscoring.pdf Link to survey questions prefilled - https://docs.google.com/forms/d/e/1FAIpQLSc2E3PBHsh-pdpKazjh1xQ5S_llPxLF29phce3XjMtmBtkimg/viewform?usp=pp_url&entry.709005419=40+or+less&entry.1014670236=16&entry.1134145889=Male&entry.1879501362=1&entry.1161321040=1&entry.698482247=1&entry.1310872487=1&entry.1659318631=1&entry.897278608=1&entry.1780178474=1&entry.47341763=1&entry.435106174=1&entry.95459450=1 Why women don’t apply for job unless they’re 100% qualified - https://hbr.org/2014/08/why-women-dont-apply-for-jobs-unless-theyre-100-qualified Previous Emotion at Work episodes on the topic of imposter phenomenon: Episode 50 - Emotion at Work in the Imposter Phenomenon - https://emotionatwork.co.uk/episode-50-emotion-at-work-in-the-imposter-phenomenon/ Episode 16 – Emotion at Work Stories – Imposter Syndrome with Amanada Arrowsmith (@pontecarloblue) - https://emotionatwork.co.uk/episode-16-emotion-at-work-stories-imposter-syndrome/


Episode 68 - Emotion at Work In The Masked Employee - Part 2

Part 2 of today's special edition, we'll delve into a topic we've previously explored — the imposter phenomenon. Our guest today, Hanne Vincent, is deeply intrigued by this phenomenon and brings compelling practical tips and ideas to combat this. This episode is particularly crucial as we aim to not only unravel the essence of the imposter, but also approach it from a unique perspective, integrating practical insights into our discussion. Enjoy part 2 of 3 of the podcasts, and if you missed part 1 go back and listen now. Links Hanne Vincent LinkedIn: https://www.linkedin.com/in/hanne-vincent-45634549/ Previous Emotion at Work episodes on the topic of imposter phenomenon: Episode 50 - Emotion at Work in the Imposter Phenomenon - https://emotionatwork.co.uk/episode-50-emotion-at-work-in-the-imposter-phenomenon/ Episode 16 – Emotion at Work Stories – Imposter Syndrome with Amanada Arrowsmith (@pontecarloblue) - https://emotionatwork.co.uk/episode-16-emotion-at-work-stories-imposter-syndrome/


Episode 68 - Emotion at Work In the Masked Employee - Part 1

In today's special edition, we'll delve into a topic we've previously explored — the imposter phenomenon. Our guest today, Hanne Vincent, is deeply intrigued by this phenomenon and brings compelling practical tips and ideas to combat this. This episode is particularly crucial as we aim to not only unravel the essence of the imposter, but also approach it from a unique perspective, integrating practical insights into our discussion. Links Hanne Vincent LinkedIn: https://www.linkedin.com/in/hanne-vincent-45634549/ Susanne Imes and Dr Pauline Rose Clance - Dr. Pauline Rose Clance - IMPOSTOR PHENOMENON 4.3.7-6-IP-High Achieving Women.doc (paulineroseclance.com) Dr. Valerie Young in the discussion - Valerie Young - Impostor Syndrome Institute Previous Emotion at Work episodes on the topic of imposter phenomenon: Episode 50 - Emotion at Work in the Imposter Phenomenon - https://emotionatwork.co.uk/episode-50-emotion-at-work-in-the-imposter-phenomenon/ Episode 16 – Emotion at Work Stories – Imposter Syndrome with Amanada Arrowsmith (@pontecarloblue) - https://emotionatwork.co.uk/episode-16-emotion-at-work-stories-imposter-syndrome/


Episode 67 - Emotion at Work back to basics

Welcome to the Emotion at Work podcast. Today, we’re switching it up a little with Lizzi Philokyprou from the Emotion at Work team asking Phil questions she wish she knew about emotion(s) and emotional intelligence. While Phil opens and closes the podcast it is Lizzi asking the questions and shaping the conversation. Phil as the co-founder of Emotion at Work has LOADS of knowledge and experience in his head which Lizzi wanted the listeners to know. Starting with some key definitions we move into the universality (or not) of emotions and then into emotion regulation strategies. Phil sprinkles a mix of research, practical examples and the odd film reference into this episode which Lizzi described after the recording as hugely interesting, relatable and helpful. Links: Emotion at Work website - https://emotionatwork.co.uk/ Emotions Revealed book - https://www.paulekman.com/resources/books/ Handbook of Emotion Regulation - https://blackwells.co.uk/bookshop/product/9781462520732?gC=5a105e8b&gad_source=1&gclid=Cj0KCQiAgqGrBhDtARIsAM5s0_kub3ktT7MDcEkKXfclE_hL7AHmQmI1K-gHCv6dHg6ZBP-rUHuoUTgaAvGhEALw_wcB


Episode 66 - Emotion at Work in Hot Takes Communities with Mind Tools FB

Welcome to a special edition of the Emotion at Work podcast. This episode is part of a double feature, and we've teamed up with our friends from Mind Tools FB (that's Mind Tools For Business) for a truly exciting collaboration. It all took place at the Festival of Work in London back in 2023, where we hosted a thought-provoking fringe event. During our time at the Festival of Work, we discovered some fascinating insights and hot takes, and we can't wait to delve into them with you. In our previous Mind Tools episode, we tackled one of these hot takes, and today, we're diving headfirst into the topic of communities. The hot take on our plate today is this: "L&D can never build communities as they're not targeted or rewarded for it." It's a bold statement, and we're eager to explore it from all angles. We're joined by our guests, each bringing their unique perspectives to the table. We have Ross Garner and Nahdia Khan from Mind Tools, along with Lizzi Philokyprou from the Emotion at Work team. So, grab your headphones and get ready for an engaging discussion as we unravel the intricacies of building communities in the world of Learning and Development. It's going to be an insightful journey, and we're delighted to have you along for the ride! Links: Ross’ LinkedIn - https://www.linkedin.com/in/ross-garner-8594a341/?originalSubdomain=uk Nahdia’s LinkedIn - https://www.linkedin.com/in/nahdia-khan-684945/?originalSubdomain=uk Lizzi’s LinkedIn - https://www.linkedin.com/in/lizzi-philokyprou-3136a0164/ Mind Tools For Business Podcast - https://mindtoolsbusiness.com/resources/podcast Ross Garner mentions this book - https://markbritz.com/the-book-social-by-design


Episode 65 - Emotion at Work in Psychological Advantages of Working Remotely

Welcome to the Emotion at Work podcast. Today, we’re hearing from Liam Martin, who’ll share his knowledge of recent academic research on the subject of working from home, productivity, and share his own personal stories of the advantages of remote work. Liam is the co-founder and Chief Marketing Officer at Time Doctor, which is a tool for gaining insights into productivity for remote teams. Time Doctor provides managers with the reassurance that individuals are indeed engaged in their designated tasks, as the platform efficiently handles various systems and processes, enabling managers to focus on cultivating their soft skills. Links: Liam’s website - https://www.timedoctor.com Liams’s LinkedIn - https://www.linkedin.com/in/liammcivormartin/ Liam’s Instagram - https://www.instagram.com/liamremote/?hl=en Liam’s Twitter - @liamremote Liam’s Book – Running Remote - https://www.runningremotebook.com Brian Elliot/Future Forum Slack launches the Future Forum to create a better way to work | Slack Free resource and free talks Running Remote - YouTube Y Combinator Research - https://www.saastr.com/58-of-top-yc-companies-are-hqd-in-the-sf-bay-area-but-are-partially-or-fully-remote/ Fireside chat with Brian Elliott, Founder Future Forum - https://youtu.be/ifkmzOR_crU?t=718


Episode 64 - Emotion at Work in Unpacking Rules and Expectations of Emotion Expression

Welcome to the Emotion at Work podcast. In today's conversation, Phil is joined by Melissa Doman, an expert in organisational psychology, a former clinician specialising in mental health, and a dedicated professional focusing on workplace mental well-being. Melissa is also the author of the book, "Yes, You Can Talk About Mental Health at Work: Here's why … and How to Do it Really Well”. During the conversation, Melissa offers a practitioner's viewpoint on the unspoken rules and expectations surrounding emotions, emotion regulation and expression, and shares how the art of Salsa dancing serves as a meditative practice for her. Links: Arik Cheshin Transcription-Episode-45-Emotion-at-Work-in-Emotion-Expression.pdf (emotionatwork.co.uk) Melissa Doman’s book Yes, You Can Talk About Mental Health at Work, Here's Why ... and How to Do it Really Well: Amazon.co.uk: Doman MA, Melissa: 9781789563030: Books Paul Ekman Paul Ekman Books | Emotions Revealed Melissa’s website Melissa Doman, M.A. | Mental Health at Work | Awareness is Great - Action is Better.™ Melissa’s LinkedIn Melissa Doman, M.A. | LinkedIn Melissa Doman Instagram @thewanderingmel


Episode 63 - Emotion at Work in Managers Feel the Pinch

In this episode, Phil discusses his research paper titled "Managers Feel The Pinch." If you hold a managerial position, work in HR, learning and development, or organisational development, and you wish to assist your managers in enhancing their emotional well-being, what steps can you take? How can you provide assistance? Phil reveals the research findings that shed light on the reasons why managers may face challenges with their emotional well-being. Throughout this podcast, there are opportunities for reflection and consideration, along with numerous practical tips to aid you in supporting your managers. Links: Research Paper – Managers Feel The Pinch - https://ey8bj6rukjo.exactdn.com/wp-content/uploads/2023/07/Managers_Feel_The_Pinch_Report_PDF-2.pdf Episode 27 – Emotion at Work in Emotion Regulation – James Gross - https://emotionatwork.co.uk/episode-27-emotion-at-work-in-emotion-regulation/ Episode 26 – Emotion at Work in Emotional Exploitation - https://emotionatwork.co.uk/episode-26-emotion-at-work-in-emotional-exploitation/ Episode 2 – Emotional Inauthenticity, burnout and coping mechanisms - https://emotionatwork.co.uk/episode-2-emotional-inauthenticity-burnout-and-coping-mechanisms/ Does it really pay to be civil? - https://ourpublicservice.org/blog/does-it-really-pay-to-be-civil/ If you would prefer to read the podcast click here: Transcription – Episode 63 – Managers Feel The Pinch


Episode 62 - Emotion at Work in AI in the Future of Coaching

Welcome to another episode of the Emotion at Work podcast! In today's conversation, Phil sits down with Sam Isaacson, a renowned coach and technology thought leader, to delve into the fascinating world of coaching and its future. Throughout this episode, Phil and Sam explore the use of artificial intelligence (AI) and chatbots in coaching. They dissect the role that AI plays in the coaching landscape and eagerly ponder what lies ahead for AI coaching. Additionally, our hosts touch upon the concept of coaching pools, discussing both the merits and drawbacks of AI coaching within the realm of work. Sam generously shares a wealth of resources to expand your knowledge in the space of AI and the future of coaching. This engaging conversation offers invaluable insights into the evolving world of coaching and its integration with advanced technologies. References and links: Sam Issacson LinkedIn - https://uk.linkedin.com/in/samisaacson The tension of coaching and technology – LinkedIn article - https://www.linkedin.com/pulse/tension-coaching-technology-sam-isaacson/?trackingId=OpONHl0ESwy5ZAoOH6Yrvw%3D%3D Sam Issacson website - https://www.isaacson.uk Sam’s book: “How to Thrive as a Coach in a Digital World” - https://www.amazon.co.uk/Education-Humanities-Sciences-Counselling-Psychotherapy/dp/0335250610 Nancy Kline coaching - https://www.timetothink.com Eliza technology - https://web.njit.edu/~ronkowit/eliza.html ChatGPT – https://openai.com/blog/chatgpt Trish Uhl - https://www.linkedin.com/in/trishuhl/ Dr Nicky Terblanche - https://za.linkedin.com/in/dr-nicky-terblanche-phd-b004177 Association For Coaching – Technology and Innovation Series - https://www.associationforcoaching.com/page/technology_and_innovation_podcast_series Evoach Podcast: https://www.evoach.com/the-future-of-coaching-podcast


Episode 61 - Emotion at Work in Stories - The Gift of Being Highly Sensitive (HSP)

In this podcast episode, Phil explores the concept of being a highly sensitive person (HSP) with his guest, Gemma Sandwell, Energy Alignment Coach, Positive Psychology and Wellbeing Practitioner. They discuss the importance of boundaries and how managers and organisations can support and enable highly sensitive individuals to thrive in their work environment. They also touch on the topic of emotional labour and how it may already be happening for highly sensitive people, making it crucial for managers to create a psychologically safe environment. Overall, this podcast provides valuable insights into understanding and supporting highly sensitive individuals in the workplace. References and links: Warning - Carbon monoxide poisining story - timestamp: 20.36 Gemma Sandwell LinkedIn profile: https://www.linkedin.com/in/gemma-sandwell-b6518325/ Gemma Sandwell Instagram: https://www.instagram.com/iamgemmasandwell/ Gemma Sandwell Facebook: https://www.facebook.com/people/Gemma-Sandwell/pfbid037XtPJ4BKagiPxvqV8bqSMkjmpbCYeRWP2BdAsTD15smra3Vahiu68YKSWFB61bMHl/ Gemma Sandwell’s TedX Talk - Be a Tree: The Power of the Present https://www.youtube.com/watch?v=D3-8E_zn9bQ Dr Elaine Aron - https://hsperson.com/ HSP Test - https://hsperson.com/test/highly-sensitive-test/ Book: The Highly Sensitive Person by Elaine Aron - https://hsperson.com/books/the-highly-sensitive-person/ Quiet: The Power of Introverts in a World That Can't Stop Talking - https://www.amazon.co.uk/Quiet-Power-Introverts-World-Talking/dp/0141029196 Katheines TEDx (which is about wellbeing strategy she did an amazing job!) https://youtu.be/GyGBt7VMwrQ Linkedin Post about driving tests: https://www.linkedin.com/posts/gemma-sandwell-b6518325_driving-authenticity-coaching-activity-7034054175063736321-0tAu?utm_source=share&utm_medium=member_desktop Sue Langley, a world leader in positive psychology and emotional intelligence - https://langleygroup.com.au/sue-langley-making-a-difference-in-the-world/ Emotional Badass podcast hosted by Nicky Eisenhower - https://www.youtube.com/watch?v=C5uIKwRZr8g The Happiness Advantage by Shawn Achor - https://www.wob.com/en-gb/books/shawn-achor/happiness-advantage/9780307591555?cq_src=google_ads&cq_cmp=19658855653&cq_con=&cq_med=pla&cq_plac=&cq_net=x&gclid=EAIaIQobChMIkqff9ZDo_gIVitPtCh1cpQ6ZEAQYBSABEgLpc_D_BwE#NPB9780307591555 TEDxBloomington - Shawn Achor - "The Happiness Advantage: Linking Positive Brains to Performance" - https://www.youtube.com/watch?v=GXy__kBVq1M Positivity: Groundbreaking Research To Release Your Inner Optimist And Thrive - https://www.amazon.co.uk/Positivity-Groundbreaking-Research-Release-Optimist/dp/1851687904 Episode 43 – Emotion at Work in Job Crafting with Rob Baker - https://emotionatwork.co.uk/episode-43-emotion-at-work-in-job-crafting-2/ Tailored Thinking – Rob Baker - https://tailoredthinking.co.uk/people Episode 59 – Emotion at Work in Boundaries and Burnout - https://emotionatwork.co.uk/episode-59-emotion-at-work-in-boundaries-and-burnout/


Episode 60 - Emotion at Work in life (and work being part of it)

In this episode, Phil talks about boundaries, identities and different approaches to life. His guest is Angela Day, a business leader, Head of People, Risk and Compliance at Market Operator Services Limited (MOSL). MOSL are the market operator for the non-household water retail market in England and sit at the centre of the water industry. Angela discusses MOSL's Diversity Society and how they have created an environment for people to share their experiences to see the world through the eyes of others. This has been designed through colleague-led discussions that involve the entire organisation. They go on to discuss how permission is one of the aspects developed to lead MOSL, with Angela providing examples of permission at a recent away day and other examples of how permission leadership demonstrates respect and improves buy-in from colleagues. References and links: The Chimp Paradox - https://chimpmanagement.com/books-by-professor-steve-peters/the-chimp- paradox/ Ted Talk by Taiye Selasi – Don’t ask where I’m from, ask where I’m local - https://www.ted.com/talks/taiye_selasi_don_t_ask_where_i_m_from_ask_where_i_m_a_local?lan guage=en Jeremy Clarkson and Megham Markle - https://www.usmagazine.com/celebrity-news/pictures/jeremy-clarkson-slammed-for-meghan-markle-comments-what-to-know/ Jia Wang PH.D. - Workplace Incivility: The Silent Epidemic - https://www.youtube.com/watch?v=X91ZElURMtA Angela Day – MOSL - https://mosl.co.uk/about/mosl-team/19-angela-day Angela Day LinkedIn - https://uk.linkedin.com/in/angela-day-a500b68


Episode 59 - Emotion at Work in Boundaries and Burnout

This episode of the Emotion at Work podcast looks at two different topics: boundaries and burnout. My guest in this episode, Kelly Swingler, is a coach, keynote speaker and author who has an array of experience in both topics which have an important role in our overall wellbeing. Kelly discusses her own personal experience of moving towards burnout, outlines how this had manifested itself in her daily habits and routines, and talks of how this led her to start her own business. Kelly also shares and discusses the available research centred on the impact of burnout on women in the workplace. References and links: The packing bags mentioned by Kelly (who says to use them by rolling and flattening!): https://nordace.com/en/product/nordace-siena-compression-packing-cube/ Deloitte Women at Work report: https://www2.deloitte.com/global/en/pages/about-deloitte/articles/women-at-work-global-outlook.html McKinsey Report: https://www.mckinsey.com/~/media/mckinsey/business%20functions/people%20and%20organizational%20performance/our%20insights/women%20matter/women_matter_oct2008_english.pdf Burnout podcast episode mentioned by Kelly: https://brenebrown.com/podcast/brene-with-emily-and-amelia-nagoski-on-burnout-and-how-to-complete-the-stress-cycle/ Book mentioned by Kelly: https://www.amazon.co.uk/Burnout-Solve-Your-Stress-Cycle/dp/1785042092/ref=asc_df_1785042092/?tag=googshopuk-21&linkCode=df0&hvadid=411246918865&hvpos=&hvnetw=g&hvrand=13366914573765310502&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=1006886&hvtargid=pla-862463984579&psc=1&th=1&psc=1&tag=&ref=&adgrpid=94876264008&hvpone=&hvptwo=&hvadid=411246918865&hvpos=&hvnetw=g&hvrand=13366914573765310502&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=1006886&hvtargid=pla-862463984579 Kelly’s book ‘Mind the Gap’: https://www.kellyswingler.com/mindthegap


Episode 58 - Emotion at Work in Self Presentation

In this episode, looking at what can be defined as a sub-category of impression management, Phil turns to inspect the role of self presentation. As noted in the episode, impression management and self presentation is “a goal-directed, conscious or unconscious attempt to influence the perceptions of others about a person, object, or event by regulating and controlling information in social interaction.” In the workplace, being able to understand the way that someone is looking to present themselves, and then deducing what their goal may be in presenting themselves this way, can support us in how we build relationships and communicate. To demonstrate this process, Phil revisits the data set used both in episode 54 and our recent piece of analysis: ‘“Smoking ruin”: failure or hard work? Analysing a real-life example of how people negotiate meaning in context.’ This data set is from Matt Hancock’s interview on Good Morning Britain on the one-year anniversary of the first COVID-19 lockdown. Works mentioned: ‘“Smoking ruin”: failure or hard work? Analysing a real-life example of how people negotiate meaning in context’: https://community.emotionatwork.co.uk/folders/31 Impression Management in the Workplace: Research, Theory and Practice by Andrew J. DuBrin: https://www.waterstones.com/book/impression-management-in-the-workplace/andrew-j-dubrin/9780415871730 Erving Goffman and framing: https://www.amazon.co.uk/Frame-Analysis-Essay-Organization-Experience/dp/093035091X


Episode 57 - Emotion at Work in Flexible Working

In this episode, I interview Krystal Wilkinson who is a researcher, practitioner, and senior lecturer at the Manchester Metropolitan University Krystal joins me to discuss flexible working; a very topical and relevant practice which surrounds the present landscape of work. Krystal is keen to challenge the narrative that often sits around flexible working and the preconceived perceptions that many organisations and individual’s hold towards who should be eligible. We look at some of the normative assumptions in organisations around who qualifies for flexible-working, before discussing some of the work-life challenges and dilemmas which are identified and discussed in Krystal’s research. Your resources for this episode: Work-life challenges and dilemmas paper: https://journals.sagepub.com/doi/full/10.1177/0950017016677942 Perceptions of fairness paper: https://onlinelibrary.wiley.com/doi/full/10.1111/1748-8583.12181 Perinatal mental health & ‘rhythm intelligent managers’: https://onlinelibrary.wiley.com/doi/full/10.1111/1748-8583.12434 The short blog for CIPD Manchester: https://cipdmanchester.com/2022/01/04/the-potential-of-rhythm-intelligence/ Rouse et al. (2021) – where ‘rhythm intelligence’ came from: https://journals.sagepub.com/doi/full/10.1177/0266242620984739 Gatrell’s (2011) paper on secrecy, silence and supraperformance: https://onlinelibrary.wiley.com/doi/full/10.1111/j.1468-0432.2009.00485.x Behson (forthcoming) book on ‘whole person workplace’: https://www.scottbehson.com/the-whole-person-workplace If you want to get in touch with Krystal Wilkinson: Krystal’s LinkedIn: https://www.linkedin.com/in/krystal-wilkinson-0650687a/ Twitter: @DrKrysWilkinson Krystal’s Email: k.wilkinson@mmu.ac.uk Learn more about Emotion at Work: https://www.emotionatwork.co.uk Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/ Join the Emotion at Work Community: https://community.emotionatwork.co.uk/signup


Episode 56 - This is how I am feeling - Emotional Wellbeing in the workplace research

We are very excited to be publishing our latest piece of research into Emotional Wellbeing in the workplace. In our latest research we wanted to find out, from people like you, what are the variables that impact key wellbeing outcomes of the extents to which people: 1. Find pleasure in their work 2. Recently experienced stress about their work 3. Find their work keeps them awake at night This podcast starts to dive into the detail of our findings which unveil the relationships between these outcomes and the variables we assessed. Where are the overlaps and correlations and where do the findings diverge? If you want to access the report findings in detail please register here https://mailchi.mp/emotionatwork/emotional-wellbeing-report If you want to join the webinar that Phil mentions, you can do that here https://mailchi.mp/emotionatwork/mailing-list


Episode 55 - Emotion at Work in Remote Leadership

COVID-19 has changed the landscape of work for many people and organisations. Shifting processes and leading teams in a hybrid way and/or a remote way has brought with it a myriad of challenges and considerations for people professionals and those in leadership positions. In this episode, Phil is joined by Sumit Gupta who is a leadership coach and entrepreneur. Phil and Sumit discuss the role of creating a trustworthy culture through effective leadership, particularly in a hybrid and remote setting, which allows individuals to feel psychologically safe and can help them eliminate the need to wear a mask at work and conceal their true emotion(s). The three attributes Sumit suggests help create this environment in a hybrid/remote setting, and those which are subsequently covered throughout this conversation, are: All these components are discussed in detail throughout the episode before Sumit and Phil look to some of the potential myths which sit around leadership. To find out more about Sumit: LinkedIn: https://www.linkedin.com/in/sumit4all/ Email: sumit@deployyourself.com Website: https://www.deployyourself.com/ Links and references to the research and resources discussed in this episode are below: Book: Conscious Business by Fred Kofman: https://www.waterstones.com/book/conscious-business/fred-kofman//9781622032020 Book: Conscious Capitalism by John Mackey: https://www.amazon.co.uk/Conscious-Capitalism-New-Preface-Authors/dp/1625271751 The Institute for Generative Leadership: https://generateleadership.com/building-your-leadership-muscle-program/ Join the Emotion at Work Community for FREE here: https://community.emotionatwork.co.uk/ Follow us on Instagram for exclusive Podcast updates: https://www.instagram.com/emotionatworkpodcast/ Learn more about Emotion at Work through our website: https://www.emotionatwork.co.uk Connect with Phil on LinkedIn: https://www.linkedin.com/in/phil-willcox-02013425


Episode 54 - Emotion at Work Analysis - Negotiating Meaning in Context

The keen eared listeners out there will realise that this is actually episode 54 not 55. Sorry!! Here is a link to the data set that we are analysing: https://youtu.be/fGEUKQroPK0 Here is a link to the Co-operative Principle that I mention at around 5 minutes: https://en.wikipedia.org/wiki/Cooperative_principle Here is a link to the community where you can register for FREE to access the full report https://community.emotionatwork.co.uk/signup Here is a link to the podcast episode I mention at around 17 minutes on Impoliteness and Banter: https://emotionatwork.podbean.com/e/episode-29-emotion-at-work-in-banter-impoliteness-and-power/


Episode 53 - Emotion at Work in Interview Techniques

During this episode Phil is joined by Cody Porter, who’s research involves information elicitation and how this aids deception detection. Phil and Cody discuss the role that deception plays in the workplace, from exaggeration and minimisation in job interviews (or on a CV), to corporate fraud and day-to-day lies and omissions. There’s no Pinocchio’s nose when it comes to detecting deceit. They examine strategies to make life easier for truth tellers, harder for liars and help differentiate between the two. Cody has recently successfully defended her ‘viva’, which, “is an oral test during which a PhD candidate defends their PhD thesis in front of a panel of examiners” and is now embarking on a new role as a Senior Lecturer at the University of the West of England. The interview kicks off with Cody giving working definitions of “Deception” and “Truth”, how her research can/is helpful in the workplace and discussing what AIM techniques are. Towards the end of the podcast listen to Cody give advice to help you be effective in interviews or conversations where deception may play a part. To find out more about Cody you can find her on LinkedIn: https://uk.linkedin.com/in/cody-porter-469825109 or Twitter on @Cody_N_Porter. Links and references to the key areas and ideas discussed are below: DePaulo, B. M., Lindsay, J. J., Malone, B. E., Muhlenbruck, L., Charlton, K., & Cooper, H. (2003). Cues to deception. Psychological bulletin, 129(1), 74. Harvey, A. C., Vrij, A., Hope, L., Leal, S., & Mann, S. (2017). A stability bias effect among deceivers. Law and human behavior, 41(6), 519. Porter, C. N., Morrison, E., Fitzgerald, R. J., Taylor, R., & Harvey, A. C. (2020). Lie-detection by Strategy Manipulation: Developing an Asymmetric Information Management (AIM) Technique. Journal of Applied Research in Memory and Cognition, 9(2), 232-241. Vrij, A. (2008). Detecting lies and deceit: Pitfalls and opportunities. John Wiley & Sons. Join the Emotion at Work Community for FREE here at https://community.emotionatwork.co.uk/ Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/ Learn more about Emotion at Work: https://www.emotionatwork.co.uk Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425


Episode 52 - Emotion at Work in Emotional Sensitivity (aka hot triggers)

Aug 31st, 2021 In this episode, Phil talks about Emotional Sensitivity or more commonly known as Hot Triggers. No guest is featured here but rather it includes targeted questions and reflection times throughout the episode for you as a listener to consider. The areas of focus are; what shapes hot triggers or emotional sensitivity, how to identify them and signposts strategies to deal with them once identified. There are regular places to pause and reflect with guided questions from Phil. Looking first at defining emotional sensitivity Phil gives three factors to consider; things that grab easily and/or that grab you hard and/or that you hold on to. These are there to help you identify what your hot triggers may be. Secondly, Phil introduces four factors that can increase emotional sensitivity; the intensity when the trigger was formed, the number of times it has occurred, how early in life it happened and similarity to the evolutionary theme. Next, Phil shares some research into why we regulate emotions so we can use that to inform our thinking on how we may be more or less sensitive to triggers. Finally, Phil brings the podcast to a close and gives some final space for reflection. Your resources: Phil mentions the related podcast episodes https://emotionatwork.podbean.com/e/episode-37-special-edition-a-focus-on-emotion/ https://emotionatwork.podbean.com/e/episode-27-emotion-at-work-in-emotion-regulation/ https://emotionatwork.podbean.com/e/episode-25-emotion-at-work-in-emotional-exploitation/ https://emotionatwork.podbean.com/e/episode-24-emotion-at-work-in-emotional-intelligence/ He also talk about appraisal theory and here is a link to a fab article that gives a headline overview of the different (psychology-based) theories of emotion. https://www.verywellmind.com/theories-of-emotion-2795717 A fantastic paper summarising emotional labour, dipping into emotional sensitivity & signposts to other research too https://www.researchgate.net/profile/Sander-Koole-4/publication/240236228_The_psychology_of_emotion_regulation_An_integrative_review/links/6047980c299bf1e0786933a6/The-psychology-of-emotion-regulation-An-integrative-review.pdf This open access chapter gives a good summary of the three orients of emotion regulation https://people.socsci.tau.ac.il/mu/galsheppes/files/2014/10/2011-3.pdf This is Paul Ekman’s book that Phil refers to https://www.paulekman.com/resources/books/amp/