Engage Relate Perform

Happy New Year! There are many reasons that New Year’s resolutions don’t stick, but they can if you approach them right. Today, I talk about resolutions and plans. I explain why many don’t stick and I offer solutions. I talk about the power of strategizing and stopping to take stock. I note the power of shorter-term goals, the benefits of journaling, and the importance of being comfortable with sacrifice. “Please do remember these three words: Sacrifice, Sacrifice, Sacrifice. Success often lies outside of your comfort zone, so get comfortable with being uncomfortable for a while.” - Murtaza Versi This week on the Engage Relate Perform Podcast: ● Strategizing for New Year’s resolutions ● The power of a 90-day plan ● The power of journaling ● Getting comfortable with discomfort Resources Mentioned: ● The 90 Day Year Plan ● hello@murtazaversi.com ● Murtaza Versi on LinkedIn Engage, Relate, Perform! I’m Murtaza Versi, and this is Engage Relate Perform, the show that helps leaders and organizations drive long-term results by fostering relationships and enhancing engagement. Whether you’re looking to improve your team’s performance while impacting lives and driving long-term results, or you already have that dream title, or you’re simply curious about how far you can challenge yourself, this is the show for you. Get all the latest information at murtazaversi.com/pod and with us at hello@murtazaversi.com. Don’t forget to subscribe and leave a review wherever you get your podcasts! Stitcher I TuneIn I Spotify I Google I Apple I iHeart Radio Check out my ebook! I want to give you the opportunity to get my very free, very useful ebook, Engage, Relate, Perform – 90 Days to Conscious Leadership and Performance Culture. It’s a 90 day, effective guide to get you inspired for your leadership journey daily. In it, you’ll find practical tips you can follow every day to guarantee that you give and get the best out of existing relationships for long-term results. It takes 90 days to create a lifestyle. That’s what culture means: a way of life. So if you want to do the work but still enjoy the journey and, above all, look forward to it day by day, then go to my website and download your copy of Engage, Relate, Perform – 90 Days to Conscious Leadership and Performance Culture.

Trust is like a mirror. You can fix it when it's broken but you can still the cracks in the reflection. If you built trust with your employees, then there is a chance you can break it as well. But how can you regain that trust if you break it? Today, I talk about how trust affects the performance of your employees. I explain why trust is so important, and provide an example of how easy it is to break that trust. I share some of the steps you can take to rebuild your employee's trust. I also note the different types of trust you have in the workplace. “We have to train others to take our positions instead of seeing them as our competition. Using this approach to build competence shows the team that you trust them to do just as good a job as you.” - Murtaza Versi “Trust is more like a rubber band than a mirror. It can be stretched, sometimes to its limits, and not to go back in its original stretch.” - Murtaza Versi This week on the Engage Relate Perform Podcast: ● Why trust is important in a work environment ● What happens when you break your employee’s trust ● How to regain broken trust ● The role empathy and respect play when building trust ● Why you should invest in your team and allow others to grow ● The three types of trust relationships you see in the workplace Resources Mentioned: ● hello@murtazaversi.com ● Murtaza Versi on LinkedIn Engage, Relate, Perform! I’m Murtaza Versi, and this is Engage Relate Perform, the show that helps leaders and organizations drive long-term results by fostering relationships and enhancing engagement. Whether you’re looking to improve your team’s performance while impacting lives and driving long-term results, or you already have that dream title, or you’re simply curious about how far you can challenge yourself, this is the show for you. Get all the latest information at murtazaversi.com/pod and with us at hello@murtazaversi.com. Don’t forget to subscribe and leave a review wherever you get your podcasts! Stitcher I TuneIn I Spotify I Google I Apple I iHeart Radio Check out my ebook! I want to give you the opportunity to get my very free, very useful ebook, Engage, Relate, Perform – 90 Days to Conscious Leadership and Performance Culture. It’s a 90 day, effective guide to get you inspired for your leadership journey daily. In it, you’ll find practical tips you can follow every day to guarantee that you give and get the best out of existing relationships for long-term results. It takes 90 days to create a lifestyle. That’s what culture means: a way of life. So if you want to do the work but still enjoy the journey and, above all, look forward to it day by day, then go to my website and download your copy of Engage, Relate, Perform – 90 Days to Conscious Leadership and Performance Culture.

Abdulrahman Hussein is the head of cybersecurity services at Soft-Tech Consultants. He has a passion for cyber and information security, as well as for helping clients identify their security risks and determine their cybersecurity preparedness. He is a cyclist who organizes cycling events in Tanzania, as well as an active member of the Rotary Club of Dar es Salaam Oyster Bay. He helps the community by implementing various service projects and fundraisers. Today, Abdulrahman joins us to share his leadership journey and how cycling has played a huge role in shaping him both physically and in service to others. He started on a journey to improve his health by cycling and learned many other lessons along the way that improved his self-leadership and service to others. This brings a whole new perspective to the work-life equilibrium because, whereas others choose to separate their at-work and at-home lives, today we explore how lessons learned during play can make for one interesting leader. “Don’t be afraid of leadership opportunities. Take them. Chances are, you may not always be successful, but there will be people there to help you and guide you.” - Abdulrahman Hussein This week on the Engage Relate Perform Podcast: ● How Abdulrahman got into cycling ● How leading everyday people outside of work makes it easier to engage and relate with people at work ● The power of a shared passion and goal ● Abdulrahman’s take on self-leadership ● Discipline, clarity, and execution as the three keys to success Engage, Relate, Perform! I’m Murtaza Versi, and this is Engage Relate Perform, the show that helps leaders and organizations drive long-term results by fostering relationships and enhancing engagement. Whether you’re looking to improve your team’s performance while impacting lives and driving long-term results, or you already have that dream title, or you’re simply curious about how far you can challenge yourself, this is the show for you. Get all the latest information at murtazaversi.com/pod and with us at hello@murtazaversi.com. Don’t forget to subscribe and leave a review wherever you get your podcasts! Stitcher I TuneIn I Spotify I Google I Apple I iHeart Radio Check out my ebook! I want to give you the opportunity to get my very free, very useful ebook, Engage, Relate, Perform – 90 Days to Conscious Leadership and Performance Culture. It’s a 90 day, effective guide to get you inspired for your leadership journey daily. In it, you’ll find practical tips you can follow every day to guarantee that you give and get the best out of existing relationships for long-term results. It takes 90 days to create a lifestyle. That’s what culture means: a way of life. So if you want to do the work but still enjoy the journey and, above all, look forward to it day by day, then go to my website and download your copy of Engage, Relate, Perform – 90 Days to Conscious Leadership and Performance Culture.

In today’s short-and-sweet episode, I talk about what to look for in your work relationships. I note that, just like other relationships, they require time, effort, and patience. I talk about the importance of going for people who share your values. I talk about what to look for in employees and I share the value of working with the right people. I also talk about how you can treat your employees and coworkers to cultivate the best possible relationship with them. “No one leaves their jobs. They leave bad bosses.” - Murtaza Versi This week on the Engage Relate Perform Podcast: ● How work relationships are similar to other relationships ● What to look for in employees ● The value of working with the right people ● How to cultivate good relationships with your employees and coworkers Engage, Relate, Perform! I’m Murtaza Versi, and this is Engage Relate Perform, the show that helps leaders and organizations drive long-term results by fostering relationships and enhancing engagement. Whether you’re looking to improve your team’s performance while impacting lives and driving long-term results, or you already have that dream title, or you’re simply curious about how far you can challenge yourself, this is the show for you. Get all the latest information at murtazaversi.com/pod, and don’t forget to subscribe and leave a review wherever you get your podcasts! Stitcher I TuneIn I Spotify I Google I Apple I iHeart Radio Check out my ebook! I want to give you the opportunity to get my very free, very useful ebook, Engage, Relate, Perform – 90 Days to Conscious Leadership and Performance Culture. It’s a 90 day, effective guide to get you inspired for your leadership journey daily. In it, you’ll find practical tips you can follow every day to guarantee that you give and get the best out of existing relationships for long-term results. It takes 90 days to create a lifestyle. That’s what culture means: a way of life. So if you want to do the work but still enjoy the journey and, above all, look forward to it day by day, then go to my website and download your copy of Engage, Relate, Perform – 90 Days to Conscious Leadership and Performance Culture.

Ruth Shah-Wigley is the Managing Director and Principal Consultant of ARS IURA Consultancy Service Ltd. Her experience includes the application of key international frameworks, multi-stakeholders, and civil society initiatives. She possesses a breadth of specialized expertise in human rights matters, particularly in business and human rights, as well as women’s and children’s rights. Today, Ruth joins me to talk about the power of attitude and adaptability. She breaks down these terms and shares the story of how she discovered their power. She talks about the importance of creating spaces for justice and discusses how her mindset has changed over the course of her career. We talk about the importance of endurance, and she shares how her faith acts as her support system. She notes the importance of being realistic, flexible, compassionate, and empathetic. She discusses the need to give people grace, and she explains why it’s more important to be intentional about trying than it is to succeed every single time. She notes the importance of considering other people’s wants as well as your own, and she talks about how and how not to express a belief, even when you know yourself to be right. “At the worst times...I sought value in myself through the eyes of God, because despite the fact that I’m unworthy and I’m a sinner, He thinks I’m worthy. And therefore, if that’s my benchmark, then nothing can touch me. Not even my own insecurity.” - Ruth Shah-Wigley “You have to give people grace. It’s not always easy, and I’m not saying that I always do that without moaning and groaning under my breath--because I do. But what’s paramount for me is that I remember; I am intentional.” - Ruth Shah-Wigley This week on the Engage Relate Perform Podcast: ● The power of attitude and adaptability ● Creating spaces for justice ● The importance of endurance ● Faith as a support system ● Giving grace and the importance of compassion ● Expressing your views respectfully Resources Mentioned: ● hello@murtazaversi.com ● Murtaza Versi on LinkedIn Engage, Relate, Perform! I’m Murtaza Versi, and this is Engage Relate Perform, the show that helps leaders and organizations drive long-term results by fostering relationships and enhancing engagement. Whether you’re looking to improve your team’s performance while impacting lives and driving long-term results, or you already have that dream title, or you’re simply curious about how far you can challenge yourself, this is the show for you. Get all the latest information at murtazaversi.com/pod and with us at hello@murtazaversi.com. Don’t forget to subscribe and leave a review wherever you get your podcasts! Stitcher I TuneIn I Spotify I Google I Apple I iHeart Radio Check out my ebook! I want to give you the opportunity to get my very free, very useful ebook, Engage, Relate, Perform – 90 Days to Conscious Leadership and Performance Culture. It’s a 90 day, effective guide to get you inspired for your leadership journey daily. In it, you’ll find practical tips you can follow every day to guarantee that you give and get the best out of existing relationships for long-term results. It takes 90 days to create a lifestyle. That’s what culture means: a way of life. So if you want to do the work but still enjoy the journey and, above all, look forward to it day by day, then go to my website and download your copy of Engage, Relate, Perform – 90 Days to Conscious Leadership and Performance Culture.

As we discussed last week, there are three key steps to training and strengthening your emotional intelligence as well as the emotional intelligence of others. Step two in the journey to improving your EQ is to take a good, hard look at your ability to be emotionally empathetic toward others. According to Dr. Daniel Goleman, emotional empathy is when you feel physically aligned with another person – as if their emotions are contagious. It’s when you feel a deeper connection with another person’s feelings. This week, I explain what emotional empathy means and how it helps you improve your emotional intelligence. I discuss how emotional empathy helps us build deeper connections with the people around us and how asking your team to join a shared charity, cause, or community project can help strengthen their emotional empathy. I highlight how encouraging your team to spend time in less-formal, 1-to-1 settings focused on building their relationships with others can help improve their emotional empathy for the people they work with. I also explain why it’s essential for leaders to listen to their team members to understand their point of view regarding an issue or problem and how it can help you connect with them on a deeper level. “Hold off on the judgment and be open to different ideas. We want to get an understanding of their emotional state, at that moment, and find a way to relate.” - Murtaza Versi This week on Engage Relate Perform: ● What emotional empathy means ● How emotional empathy helps us build deeper connections with others ● Understanding other people’s emotional states ● Joining a shared charity, cause, or community project to strengthen your team’s emotional empathy ● Setting aside time to focus on 1-to-1 relationship-building activities ● The importance of listening to understand ● Examples of empathetic responses ● The negative impact of ‘feeling-stopper’ responses Engage, Relate, Perform! Thanks for tuning into this week’s episode of Engage Relate Perform. If you enjoyed this episode, please subscribe and leave a review wherever you get your podcasts. Stitcher I TuneIn I Spotify I Google I Apple I iHeart Radio Be sure to share your favorite episodes on social media to help me reach more amazing listeners, like you. Join me on Facebook and LinkedIn. For more exclusive content and information, visit my website. While you’re there, be sure to download your free copy of my ebook: Engage, Relate, Perform – 90 Days to Conscious Leadership and Performance Culture, an effective guide to getting inspired for your leadership journey to guarantee that you give (and get) the best out of your existing relationships for long-term results.

Do you believe it is possible to increase your own emotional intelligence? Is it possible to increase the EQ of others? According to Dr. Daniel Goleman, a person’s emotional intelligence is a malleable, trainable skill – unlike your IQ. He argues that a person could even train their emotional intelligence well beyond its natural levels. So if EQ is a trainable skill, how can we work that skill like a muscle to build it up to that capacity? In today’s episode, I explain what emotional intelligence is and discuss some of the key competencies of emotional intelligence. I explain how increasing your EQ can help you form better relationships. I explain what cognitive empathy is and share strategies you can use to improve it. I also discuss the benefits and drawbacks of using cognitive empathy skills when negotiating with others. “Having empathy increases the likelihood of helping others and showing compassion.” - Murtaza Versi This week on Engage Relate Perform: ● Understanding what emotional intelligence is ● The connection between EQ and empathy ● How increasing your EQ can help you build better relationships ● Understanding cognitive empathy ● How to improve your cognitive empathy ● The benefits and drawbacks of using cognitive empathy skills when negotiating with others Engage, Relate, Perform! Thanks for tuning into this week’s episode of Engage Relate Perform. If you enjoyed this episode, please subscribe and leave a review wherever you get your podcasts. Stitcher I TuneIn I Spotify I Google I Apple I iHeart Radio Be sure to share your favorite episodes on social media to help me reach more amazing listeners, like you. Join me on Facebook and LinkedIn. For more exclusive content and information, visit my website. While you’re there, be sure to download your free copy of my ebook: Engage, Relate, Perform – 90 Days to Conscious Leadership and Performance Culture, an effective guide to getting inspired for your leadership journey to guarantee that you give (and get) the best out of your existing relationships for long-term results.

Sarah Majengo is a strategic communications professional with over twenty years of experience in strategy, communications, public affairs, business development, and marketing. She has delivered successful outcomes for companies by addressing strategic operational and leadership challenges for major local and international brands, helping them navigate complex market and operating environment dynamics. Passionate about developing people, she is an advocate for work-life balance, noting its value for a thriving society. She is the founder of Fanisi Program, a learning and networking platform that equips middle managers with essential tools to elevate their careers and excel in their entrepreneurial pursuits. She is a member of the boards of New Forests Company and Capital Mining Services (CMS), as well as a graduate of the pioneer class of the CEO Apprenticeship program. She is also the sister of Santina Benson, a previous guest on the show. Today, Sarah joins me to talk about communication, self-care, and the modern workplace. We talk about the implications of the fact that the workforce consists of three generations working side-by-side. She notes the power of authenticity and we discuss the need to focus on the individual, especially post-COVID. Sarah defines authenticity in the real world, listing its three main elements. We talk about the importance of emotional intelligence and the power of coaching. She distinguishes coaching from mentorship, and we discuss the power of collaboration, especially in our age-diverse workforce. Finally, Sarah underscores the importance of getting to know yourself. “Do the work to know yourself, and the rest will unfold.” - Sarah Majengo This week on the Engage Relate Perform Podcast: ● The power of communication and collaboration ● Navigating a multigenerational workforce ● The importance of authenticity ● The importance of emotional intelligence ● The power of coaching ● People as the foundation of the workplace ● The urgency of the climate change situation Resources Mentioned: ● Engage Relate Perform - Santina Benson ● Engage Relate Perform - Aliraza Versi ● hello@murtazaversi.com ● Murtaza Versi on LinkedIn Engage, Relate, Perform! I’m Murtaza Versi, and this is Engage Relate Perform, the show that helps leaders and organizations drive long-term results by fostering relationships and enhancing engagement. Whether you’re looking to improve your team’s performance while impacting lives and driving long-term results, or you already have that dream title, or you’re simply curious about how far you can challenge yourself, this is the show for you. Get all the latest information at murtazaversi.com/pod and with us at hello@murtazaversi.com. Don’t forget to subscribe and leave a review wherever you get your podcasts! Stitcher I TuneIn I Spotify I Google I Apple I iHeart Radio Check out my ebook! I want to give you the opportunity to get my very free, very useful ebook, Engage, Relate, Perform – 90 Days to Conscious Leadership and Performance Culture. It’s a 90 day, effective guide to get you inspired for your leadership journey daily. In it, you’ll find practical tips you can follow every day to guarantee that you give and get the best out of existing relationships for long-term results. It takes 90 days to create a lifestyle. That’s what culture means: a way of life. So if you want to do the work but still enjoy the journey and, above all, look forward to it day by day, then go to my website and download your copy of Engage, Relate, Perform – 90 Days to Conscious Leadership and Performance Culture.

The average business only hears from 4% of dissatisfied customers. So when you do hear from an irate customer, it's important to look at it as a golden opportunity to improve your services, prevent future complaints, and gain a loyal customer. This approach is not intuitive, but it's effective. Today, I talk about how to react to an irate customer and why it's never productive or acceptable to simply yell back. I offer insight into the ideal mindset when engaging with irate customers, and I share eight steps for turning them into loyal ones. "Remain calm. Do not try and match their anger levels. It is never okay to be rude to a customer." - Murtaza Versi This week on the Engage Relate Perform Podcast:● Why returning rudeness doesn't solve anything ● Why the customer's anger is not actually directed at you ● The presence of emotion in the encounter ● The power of sympathy, empathy, and listening ● Why you should thank the irate customer Engage, Relate, Perform!I’m Murtaza Versi, and this is Engage Relate Perform, the show that helps leaders and organizations drive long-term results by fostering relationships and enhancing engagement. Whether you’re looking to improve your team’s performance while impacting lives and driving long-term results, or you already have that dream title, or you’re simply curious about how far you can challenge yourself, this is the show for you. Get all the latest information at murtazaversi.com/pod and with us at hello@murtazaversi.com. Don’t forget to subscribe and leave a review wherever you get your podcasts! Stitcher I TuneIn I Spotify I Google I Apple I iHeart Radio Check out my ebook!I want to give you the opportunity to get my very free, very useful ebook, Engage, Relate, Perform – 90 Days to Conscious Leadership and Performance Culture. It’s a 90 day, effective guide to get you inspired for your leadership journey daily. In it, you’ll find practical tips you can follow every day to guarantee that you give and get the best out of existing relationships for long-term results. It takes 90 days to create a lifestyle. That’s what culture means: a way of life. So if you want to do the work but still enjoy the journey and, above all, look forward to it day by day, then go to my website and download your copy of Engage, Relate, Perform – 90 Days to Conscious Leadership and Performance Culture.

Johnny Black is the Director of EpicIT Pty Ltd where he works with leaders to facilitate the journey from strategy to measurable performance. He is a registered psychologist with experience in business development specializing in Strategy, Leadership, Organizational Development, and Performance Management. Residing on a small farm in the KZN Midlands, Johnny has helped a wide range of clients ranging from large corporations to small family-owned businesses. He is passionate about helping organizations and leaders translate their strategy into execution. Johnny joins me today to discuss how to lead through leaders and take the journey from strategy development to creating measurable, sustainable leadership performance. We discuss why Johnny believes its more important for organizations to focus on lead metrics over lag metrics and how they impact the overall health and sustainability of your company. We explain the four disciplines of execution and why your strategy should be concise yet informative. We also discuss some of the common challenges many organization leaders face when developing a sustainable strategy, why many businesses often fail to meet their strategic goals, and why a top-down approach to measuring leadership performance can be ineffective. “It’s not about building a great strategy. It’s about how do you take that strategy, filter it down, get everyone focused on it, and deliver on that strategy.” - Johnny Black This week on Engage Relate Perform: ● The connection between leadership development and building a sustainable business ● Focusing on lead measures vs lag measures ● The four disciplines of execution ● How many strategic objectives should your strategy have ● How to measure your strategy’s success ● The biggest challenge many leaders face when developing a sustainable strategy ● Why a ‘top down’ approach to leadership may be ineffective when measuring a leader’s performance ● Understanding accountability performance and how to build a system around it ● Where leadership ‘fits into’ good strategic planning and execution ● The necessary narratives that Johnny believes leaders of the 21st century should focus on Resources Mentioned: ● Book: Closing the Execution Gap by Richard Lepsinger ● Book: Execution: The Discipline of Getting Things Done by Larry Bossidy and Ram Charan Connect with Johnny Black: ● EpicIT Pty Ltd ● EpicIT Pty Ltd on LinkedIn ● EpicIT Pty Ltd on Facebook ● Johnny Black on LinkedIn Engage, Relate, Perform! Thanks for tuning into this week’s episode of Engage Relate Perform. If you enjoyed this episode, please subscribe and leave a review wherever you get your podcasts. Stitcher I TuneIn I Spotify I Google I Apple I iHeart Radio Be sure to share your favorite episodes on social media to help me reach more amazing listeners, like you. Join me on Facebook and LinkedIn. For more exclusive content and information, visit my website. While you’re there, be sure to download your free copy of my ebook: Engage, Relate, Perform – 90 Days to Conscious Leadership and Performance Culture, an effective guide to getting inspired for your leadership journey to guarantee that you give (and get) the best out of your existing relationships for long-term results.

What do you perceive as superior customer service? When was the last time you entered a business and walked out thinking “Wow - they provide phenomenal customer service!” As we all know, many businesses and organizations tend to fall short when it comes to providing top-notch customer service – while for others, it seems as though it comes easily, or even naturally. So, what are the secret steps these companies are taking to ensure their employees consistently provide superior customer service? Today, I discuss the 6 core elements of superior customer service and how you can apply each element into your current workplace and position. I discuss how your employees’ self-confidence and self-worth impacts the way they interact with customers. I explain the importance of teaching your employees how to provide caring communications when speaking with customers and why it’s critical to regularly practice habits of courtesy. I share how listening to the customer and doing what you say you’re going to do impacts how customers perceive your company and employees. I also explain how your employees’ knowledge and understanding of your company and the products or services it offers can sway your customer’s perception. “The magic is in putting in the work consistently. You have to consistently do this daily.” - Murtaza Versi This week on Engage Relate Perform: ● How your employees’ self-confidence and self-worth impacts their customer service ● The importance of practicing habits of courtesy ● Teaching your employees to provide caring communications with their customers, both verbally and non-verbally ● Examples of providing caring communications ● The value of listening to the customer and delivering on what you say you will do ● Why it’s critical for employees to learn and understand everything they can about their company and the products or services they offer Resources Mentioned: ● The 6 Elements of Superior Service article by John Tschohl ● John Tschohl: The Loyal and the Relentless (#31) Engage, Relate, Perform! I’m Murtaza Versi, and this is Engage Relate Perform, the show that helps leaders and organizations drive long-term results by fostering relationships and enhancing engagement. Whether you’re looking to improve your team’s performance while impacting lives and driving long-term results, or you already have that dream title, or you’re simply curious about how far you can challenge yourself, this is the show for you. Get all the latest information at murtazaversi.com/pod and with us at hello@murtazaversi.com. Don’t forget to subscribe and leave a review wherever you get your podcasts! Stitcher I TuneIn I Spotify I Google I Apple I iHeart Radio Check out my ebook! I want to give you the opportunity to get my very free, very useful ebook, Engage, Relate, Perform – 90 Days to Conscious Leadership and Performance Culture. It’s a 90 day, effective guide to get you inspired for your leadership journey daily. In it, you’ll find practical tips you can follow every day to guarantee that you give and get the best out of existing relationships for long-term results. It takes 90 days to create a lifestyle. That’s what culture means: a way of life. So if you want to do the work but still enjoy the journey and, above all, look forward to it day by day, then go to my website and download your copy of Engage, Relate, Perform – 90 Days to Conscious Leadership and Performance Culture.

Mokadi Max Mathye has 25 years of experience as a senior business leader in the private and public sectors. He is passionate about business leadership development journeys, corporate governance, customer service, learning and skills development, coaching and mentoring, and professional development of teachers and educators. He has a successful career as an executive and non executive director of private and public entities. He is the founder and CEO of consultant company MMDDCC, as well as the national president of Coaches and Mentors of South Africa (COMENSA). Today, Mokadi joins me to talk about what it means for a leader to be a coach. He points out that every leader needs followers, and he posits that the way to gain true followers is to engage them. He discusses how to engage your followers, emphasizing the importance of treating them as equal colleagues and co-contributors rather than subordinates. He talks about the benefits of this approach and distinguishes between supportive and judgmental leadership. Finally, he notes the importance of understanding the why of your organization. “You cannot be a leader unless there are followers that are following you.” - Mokadi Max Mathye This week on the Engage Relate Perform Podcast: ● Leaders as coaches ● The importance of engaging your followers, and why it’s risky to steamroll them instead ● The benefits of a co-creator mindset ● The importance of equality on a team ● Supportive vs judgmental leadership Resources Mentioned: ● COMENSA ● hello@murtazaversi.com ● Murtaza Versi on LinkedIn Engage, Relate, Perform! I’m Murtaza Versi, and this is Engage Relate Perform, the show that helps leaders and organizations drive long-term results by fostering relationships and enhancing engagement. Whether you’re looking to improve your team’s performance while impacting lives and driving long-term results, or you already have that dream title, or you’re simply curious about how far you can challenge yourself, this is the show for you. Get all the latest information at murtazaversi.com/pod and with us at hello@murtazaversi.com. Don’t forget to subscribe and leave a review wherever you get your podcasts! Stitcher I TuneIn I Spotify I Google I Apple I iHeart Radio Check out my ebook! I want to give you the opportunity to get my very free, very useful ebook, Engage, Relate, Perform – 90 Days to Conscious Leadership and Performance Culture. It’s a 90 day, effective guide to get you inspired for your leadership journey daily. In it, you’ll find practical tips you can follow every day to guarantee that you give and get the best out of existing relationships for long-term results. It takes 90 days to create a lifestyle. That’s what culture means: a way of life. So if you want to do the work but still enjoy the journey and, above all, look forward to it day by day, then go to my website and download your copy of Engage, Relate, Perform – 90 Days to Conscious Leadership and Performance Culture.

Looking for a sign? Here it is: the Coaching for Success program, our upcoming workshop designed to help you build your dream team, hosted by Noesis Strategic Institute and Service Quality Institute of the US. Today, I talk about Coaching for Success. I explain what it is, talk about what it can do for you, and share where you can sign up and learn more. “The training and techniques outlined in this program will help you and your entire organization succeed in the face of any obstacle by equipping you with state-of-the-art coaching skills to positively impact employees on a daily basis.” - Murtaza Versi This week on the Engage Relate Perform Podcast: ● What the Coaching for Success program can do for you ● Creating and managing effective teams ● How to sign up for Coaching for Success Resources Mentioned: ● Noesis Strategic Institute ● Service Quality Institute of the US ● Coaching for Success Engage, Relate, Perform! I’m Murtaza Versi, and this is Engage Relate Perform, the show that helps leaders and organizations drive long-term results by fostering relationships and enhancing engagement. Whether you’re looking to improve your team’s performance while impacting lives and driving long-term results, or you already have that dream title, or you’re simply curious about how far you can challenge yourself, this is the show for you. Get all the latest information at murtazaversi.com/pod and connect with us at hello@murtazaversi.com. Don’t forget to subscribe and leave a review wherever you get your podcasts! Stitcher I TuneIn I Spotify I Google I Apple I iHeart Radio Check out my ebook! I want to give you the opportunity to get my very free, very useful ebook, Engage, Relate, Perform – 90 Days to Conscious Leadership and Performance Culture. It’s a 90 day, effective guide to get you inspired for your leadership journey daily. In it, you’ll find practical tips you can follow every day to guarantee that you give and get the best out of existing relationships for long-term results. It takes 90 days to create a lifestyle. That’s what culture means: a way of life. So if you want to do the work but still enjoy the journey and, above all, look forward to it day by day, then go to my website and download your copy of Engage, Relate, Perform – 90 Days to Conscious Leadership and Performance Culture.

Laura Minde is the Managing Director and Founder of Outstanding Solutions Ltd., a hospitality consulting firm based in Tanzania that is dedicated to actively contributing to the growth of the Tanzania and East Africa tourism and hospitality sector through high-quality workforce training. Laura has 5 years of experience in training corporate staff and management employees to develop skills, competencies, and knowledge in workplace standards. She obtained her Bachelor’s degree in Food Science and Technology from the Sokoine University of Morogoro and holds a dual Master’s degree in International Hospitality Management from EM Lyon and the Institut Paul Bocuse. Laura joins me today to discuss her bottom-up approach to creating company cultures and boosting ethical conduct in the workplace. We discuss why it’s necessary to take a bottom-up approach to ethical conduct when creating company cultures and why it’s crucial for employers and senior executives to model the behavior they expect from their employees. We discuss strategies you can use if you discover your company’s values are not aligned with your own and the value of organizations maintaining an ‘open door policy’ when handling employee complaints. Laura shares the steps employers can take to create a culture of ethical behavior and what employees can do when they witness unethical behavior in the workplace. We also discuss why regularly training your employees on ethics is crucial for maintaining a good company culture and creating trust among your employees. “As a leader, we have to remember that our employees emulate what we do. - so it’s important to be on the right track and lead by example.” - Laura Minde This week on Engage Relate Perform: ● Why a bottom-up approach to ethical conduct is necessary in every organization ● The importance of modeling the behavior and conduct you expect from your employees ● What to do when your personal values are not aligned with your company’s ● How to create a culture of ethical behavior ● Identifying your personal values and morals ● What to do when you witness unethical behavior in the workplace ● The value of having an HR department that is actively engaging with employees ● How maintaining an ‘open-door policy' for communicating unethical behavior helps boost trust within your organization ● How stress and the global economy can lead to unethical behavior in the workplace ● The importance of recognizing your staff for good performance while taking time to understand the root cause of unethical behavior Connect with Laura Minde: ● Outstanding Solutions Ltd. ● Outstanding Solutions Ltd. on LinkedIn ● Outstanding Solutions Ltd. on Instagram ● Outstanding Solutions Ltd. on Facebook ● Laura Minde on LinkedIn Engage, Relate, Perform! I’m Murtaza Versi, and this is Engage Relate Perform, the show that helps leaders and organizations drive long-term results by fostering relationships and enhancing engagement. Whether you’re looking to improve your team’s performance while impacting lives and driving long-term results, or you already have that dream title, or you’re simply curious about how far you can challenge yourself, this is the show for you. Get all the latest information at murtazaversi.com/pod and with us at hello@murtazaversi.com. Don’t forget to subscribe and leave a review wherever you get your podcasts! Stitcher I TuneIn I Spotify I Google I Apple I iHeart Radio Check out my ebook! I want to give you the opportunity to get my very free, very useful ebook, Engage, Relate, Perform – 90 Days to Conscious Leadership and Performance Culture. It’s a 90-day, effective guide to get you inspired for your leadership journey daily. In it, you’ll find practical tips you can follow every day to guarantee that you give and get the best out of existing relationships for long-term results. It takes 90 days to create a lifestyle. That’s what culture means: a way of life. So if you want to do...

In his book Make Your Bed: Little Things That Can Change Your Life…And Maybe the World, Admiral William H. McRaven posits that making your bed in the morning can change the trajectory of your day, and in turn, your life. Today, I talk about this idea. I expand on it, explaining why such a simple morning task has such a huge effect. I talk about the benefits of a morning routine, no matter how simple, and I note that these benefits affect your work-life balance, self care habits, general sense of accomplishment, and self-discipline. “Whatever morning routine you choose, it is less about the actions themselves and more about the time you take to carefully plan out how you are going to perform throughout the day.” - Murtaza Versi This week on the Engage Relate Perform Podcast: ● The power of making your bed ● The benefits of a morning routine ● Why making your bed counts as self care Resources Mentioned: ● Make Your Bed: Little Things That Can Change Your Life...And Maybe the World by Admiral William H. McRaven ● hello@murtazaversi.com ● Murtaza Versi on LinkedIn Engage, Relate, Perform! I’m Murtaza Versi, and this is Engage Relate Perform, the show that helps leaders and organizations drive long-term results by fostering relationships and enhancing engagement. Whether you’re looking to improve your team’s performance while impacting lives and driving long-term results, or you already have that dream title, or you’re simply curious about how far you can challenge yourself, this is the show for you. Get all the latest information at murtazaversi.com/pod and with us at hello@murtazaversi.com. Don’t forget to subscribe and leave a review wherever you get your podcasts! Stitcher I TuneIn I Spotify I Google I Apple I iHeart Radio Check out my ebook! I want to give you the opportunity to get my very free, very useful ebook, Engage, Relate, Perform – 90 Days to Conscious Leadership and Performance Culture. It’s a 90 day, effective guide to get you inspired for your leadership journey daily. In it, you’ll find practical tips you can follow every day to guarantee that you give and get the best out of existing relationships for long-term results. It takes 90 days to create a lifestyle. That’s what culture means: a way of life. So if you want to do the work but still enjoy the journey and, above all, look forward to it day by day, then go to my website and download your copy of Engage, Relate, Perform – 90 Days to Conscious Leadership and Performance Culture.

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