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Engaging Internal Comms

Business & Economics Podcasts

Engaging Internal Comms is for anyone working in employee engagement, internal communications and other related areas. Every Tuesday we will be exploring industry best practice and hearing from leading practitioners. We will hear how they are making internal communications, employee engagement and related areas a strategic priority. We will cut through the gloss and get to the down-to-earth, practical issues we face when raising the profile of this essential profession. Craig Smith from The Big Picture People (formally BigPicture Learning) is your host for the show.

Engaging Internal Comms is for anyone working in employee engagement, internal communications and other related areas. Every Tuesday we will be exploring industry best practice and hearing from leading practitioners. We will hear how they are making internal communications, employee engagement and related areas a strategic priority. We will cut through the gloss and get to the down-to-earth, practical issues we face when raising the profile of this essential profession. Craig Smith from The Big Picture People (formally BigPicture Learning) is your host for the show.

Location:

United Kingdom

Description:

Engaging Internal Comms is for anyone working in employee engagement, internal communications and other related areas. Every Tuesday we will be exploring industry best practice and hearing from leading practitioners. We will hear how they are making internal communications, employee engagement and related areas a strategic priority. We will cut through the gloss and get to the down-to-earth, practical issues we face when raising the profile of this essential profession. Craig Smith from The Big Picture People (formally BigPicture Learning) is your host for the show.

Language:

English


Episodes

Becoming a Trusted Advisor | S2 E2

1/19/2021
Elizabeth Isaacs-Sodeye has been Internal Communications Manager at LexisNexis UK since September 2019. The company employs around 10,000 people globally and provides information and analytics to professional and business customers. Elizabeth describes the function of her team of internal comms people at LexisNexis as the cultural engine of the organisation, bringing people together in interesting ways in a timely manner, involving engagement, diversity and inclusion, employer brand, and a...

Duration:00:48:20

Employee advocacy and pride | S2 E1

1/5/2021
In this first episode of the second series of the Engaging Internal Comms, The Big Picture People’s Craig Smith talks to Linda McCormack, who is Head of Internal Communications at Anglian Water. Anglian Water has around 5,000 core employees and thousands more partner employees who bring required skillsets to enhance the company as a business and a service. Successful organisations rely on a good reputation. This provides the foundation of customer loyalty that leads to repeat business and...

Duration:00:51:33

End of Series 1 | S1 E30

12/29/2020
In this final episode of Series 1 of the Engaging Internal Comms podcast, host Craig Smith looks back at some of the highlights of the first series and also explains what to expect in Series 2 of the show which will begin in the first week of 2021. So, we’ve come to the end of Series 1 of the Engaging Internal Comms Podcast, and what a first series it’s been. We started the podcast in April, during lockdown, with the aim of using our time positively and productively. Most importantly, we...

Duration:00:06:23

The future of internal communications | S1 E29

12/22/2020
In this Christmas 2020 special episode of Engaging Internal Comms, The Big Picture People’s Craig Smith talks to Jennifer Sproul, Chief Executive of the Institute of Internal Communications since 2016. Jen explains that, for some time, internal communications has been used as a broadcasting function, acting as an executive megaphone to transmit messages. Today, internal communication means much more. It provides essential access to engagement within an organisation and empowers learning and...

Duration:00:48:23

Employee alignment: Unlocking the engagement puzzle | S1 E28

12/15/2020
The Big Picture People’s Craig Smith explores the topic of Employee Alignment with Lindsay Uittenbogaard. Employee alignment is often viewed as a consequence of employee engagement. In reality, alignment is a precursor to engagement. Alignment is crucial to employee engagement. Lindsay explains that without alignment and a clear view of the strategy on how to collaborate and implement it, employees will not be engaged. However, she also puts forward that employees may be aligned yet not...

Duration:01:02:39

Measuring organisational culture | S1 E27

12/8/2020
Craig Smith talks to Victoria Bond about measuring organisational culture. Victoria is passionate about helping organisations to better measure and understand what their employees are thinking and feeling, thus finding ways to help their leaders to respond to that feedback in real time. Victoria points out how management often focuses too heavily on profits and sales, when it’s the engagement of its people that can truly make the difference, especially when merging or introducing potential...

Duration:00:48:22

Using humour in internal comms | S1 E26

12/1/2020
The Big Picture People’s Craig Smith talks to Costanza Tobino about using humour in internal comms. Costanza’s work experience ranges from marketing to internal communications and employee engagement. Costanza has led numerous communication projects involving change integration, mergers, acquisitions, executive leadership, product launches, corporate social responsibility, learning and development, and community engagement. Her biggest interests are in powerful communications, video, new...

Duration:00:52:25

Motivational Intelligence | S1 E25

11/24/2020
Craig Smith talks with Executive Vice President at 2Logical, David Naylor, about the subject of Motivational Intelligence. The original concept of intelligence was quantified in the form of an IQ back in the 1600s. This is still used to measure mental ability. Additionally to IQ, David explains how emotional intelligence (EQ) is essentially the human being’s understanding of emotions and how these emotions influence behaviour. Further to this, David explains how psychological researcher Dr...

Duration:00:45:45

Building a career in Internal Comms | S1 E24

11/17/2020
Craig Smith talks to Dureen Anwer, who is the senior Corporate Communications Manager at NHS organisation NEL, a role that involves both employee engagement and external corporate communications. Dureen has followed a phenomenally successful career path. After moving to the UK from Pakistan, she moved up from the role of communications officer to a senior IC role within five years. Dureen has worked in several organisations including the NHS and Herefordshire Council. Dureen identifies...

Duration:00:31:42

Communicating from the C-Suite | S1 E23

11/10/2020
Craig Smith talks to Hillary U, who is Executive Internal Communications Leader for the Salesforce security team. Hillary is currently based in Washington, Seattle. Good internal communication is imperative within a company to ensure that changes, messages, and transformations are effectively and accurately communicated throughout an organisation. The source of the communication begins in the C-Suite. However, with the C-suite housing a corporation’s most senior executives, there’s a risk to...

Duration:00:44:21

The comms role of a line manager | S1 E22

11/3/2020
In this podcast, Craig talks to Chris Coburn of XE about the overlooked topic of the comms role of a line manager. They discuss the importance of line managers, and the relationships they must build to create internal communications of engagement within an organisation. Chris talks about how one business will have quite a different communication strategy to another, yet they all need line managers to identify any issues within their teams. But with large organisations, it is imperative that...

Duration:00:44:02

Employee volunteers and engagement | S1 E21

10/27/2020
The Big Picture People’s Craig Smith talks to Leader of the Volunteers Hub for Engage for Success, Vlad Levitsky. We learn about the positive impact that volunteering can have on employees, and why it can be a great strategy to boost employee engagement. Volunteering creates a rich culture within an organisation. Vlad explains how giving them the freedom to act in favour of what they believe in or enjoy, or the time to help where it is crucially needed and therefore rewarding, will enrich a...

Duration:00:57:48

Empathy in communications | S1 E20

10/20/2020
The Big Picture People’s Craig Smith talks to the FT's Megan Dold about the challenges of communicating within an organisation, and how to overcome them by using empathy. Communicating effectively across a business internally requires empathy in a sense that internal comms people are understanding of the importance of employees’ roles, and are adaptable in their approach to ensuring a message, that they will care about and is of importance to them and their company, reaches them.

Duration:00:40:44

The future of face-to-face communications at work | S1 E19

10/13/2020
While the world has adjusted to communicating remotely, there are still a lot of challenges to overcome. Where previously ideas could be discussed ‘on the fly’ and teams could create ideas and solutions together in a working environment, conferences must now be scheduled, taking distractions and home life into consideration. In this episode of Engaging Internal Comms, The Big Picture People’s Craig Smith talks to Rob Woodhead, who is the MD at Simply Better about how they’ve adjusted to new...

Duration:00:38:06

Returning to the office after major disruption | S1 E18

10/6/2020
Craig Smith talks to Leanne Spencer, who is co-founder of Bodyshot Performance – an award-winning health and wellbeing company that uses technology and science-based solutions to create happy, healthy and resilient teams for organisations including Britvic and Zurich. The wellbeing of an employee has only recently come into the headlines in line with mental health awareness. But it is becoming evermore transparent to organisations how important it is to ensure the physical and mental...

Duration:00:47:53

What is Employee Engagement? | S1 E17

9/29/2020
This week we are talking to Susan Elliott, who is an Employee Engagement Experience and Wellness Specialist. Susan has a wealth of experience and has held positions as Head of Internal Comms and Employee Engagement with Allied Irish Banks, Head of IC as well as People Engagement for Tesco Bank, and is also a qualified CliftonStrengths coach with Gallup. Susan helps organisations’ employees to connect with their business and play a part in achieving the company’s goals. There are copious...

Duration:00:49:51

The Iconist – The Art and Science of Standing out | S1 E16

9/22/2020
In Episode 16, Craig Smith talks to Jamie Mustard, multimedia consultant and author of The Iconist: The Art and Science of Standing Out. Peppered with history, analogies and metaphors, this is an engaging episode that puts slogans and taglines in their place and describes how to communicate in an iconic way that will resonate with your target audience. What is an iconist?“Someone who punches through their own unease or discomfort and the constant thrum of messaging noise that goes on around...

Duration:01:01:42

The future of the workplace | S1 E15

9/15/2020
The Big Picture People’s Craig Smith talks about the future of the workplace with Tracy Brower, Principal at Steelcase, a company leading the way in designing workplaces that allow people to deliver their full potential. Tracy is a contributing writer at Forbes and Fast Company and the author of ‘Bring Work to Life by Bringing Life to Work: A Guide for Leaders and Organisations’. Tracy is a huge believer in the workplace having something very important to offer us, something of a contrarian...

Duration:00:44:48

Developing a diversity communication strategy | S1 E14

9/7/2020
In this episode of Engaging Internal Comms, The Big Picture People’s Craig Smith talks to Teresa Boughey about diversity and inclusion and the critical nature of a diversity communication strategy. Teresa is founder and CEO of Jungle HR, an award-winning business consultancy, a Fellow of the Chartered Institute of Personal Development, and the author of bestseller Closing the Gap. You’ll hear Teresa expand on the meaning of diversity and inclusion, and explain her company’s TRIBE model.

Duration:00:41:44

Audience segmentation in internal comms | S1 E13

9/1/2020
In this episode of Engaging Internal Comms, The Big Picture People’s Craig Smith talks to Prarthna Thakore about audience segmentation in internal communications. Prarthna is an internal comms expert at an organisation called ISG, a dynamic construction company that employs 3,000 people working across 24 different countries, specialising in construction projects that include new build schools through to office fit-outs – a range of everything that encompasses the construction sector. One of...

Duration:00:42:39