Engaging Internal Comms-logo

Engaging Internal Comms

Business & Economics Podcasts

Employee engagement and internal communications interviews, ideas and best practices. Every other Tuesday we will be exploring industry best practice and hearing from leading practitioners. We will hear how they are making internal communications, employee engagement and related areas a strategic priority. We will cut through the gloss and get to the down-to-earth, practical issues we face when raising the profile of this essential profession. Craig Smith from The Big Picture People (formally BigPicture Learning) is your host for the show.

Employee engagement and internal communications interviews, ideas and best practices. Every other Tuesday we will be exploring industry best practice and hearing from leading practitioners. We will hear how they are making internal communications, employee engagement and related areas a strategic priority. We will cut through the gloss and get to the down-to-earth, practical issues we face when raising the profile of this essential profession. Craig Smith from The Big Picture People (formally BigPicture Learning) is your host for the show.

Location:

United Kingdom

Description:

Employee engagement and internal communications interviews, ideas and best practices. Every other Tuesday we will be exploring industry best practice and hearing from leading practitioners. We will hear how they are making internal communications, employee engagement and related areas a strategic priority. We will cut through the gloss and get to the down-to-earth, practical issues we face when raising the profile of this essential profession. Craig Smith from The Big Picture People (formally BigPicture Learning) is your host for the show.

Language:

English


Episodes

Internal Comms lessons from the pandemic | S2 E27

10/12/2021
The pandemic has been a turbulant time for everyone in the internal comms indusrty as they have seen their influence grow tenfold. This progress something IoIC Board Member Kirsty Bowen feels needs to continue, as she relects on what those in the profession can take from the last 18 months.

Duration:00:34:43

Measuring the impact of Internal Comms | S2 E26

9/28/2021
What are the metrics that determine the success of an internal communications strategy and how can we use this data to increase engagement? Andrea Scarpulla has a keen interest in this topic and explains to the Engaging Internal Comms Podcast why she has found it so effective, drawing on examples used in her current role at DHL Americas.

Duration:00:39:22

Organisational purpose and remote working | S2 E25

9/14/2021
The Department of Health and Social Care has been at the centre of media attention since the pandemic began, helping shape the UK’s ‘COVID battle plan.’ Its Head of Internal Communications and Niall Ryan has played a pivotal role in this, as he tells Craig how his newly formed team dealt with the pressures of this unprecedented situation and how they engaged its newly recruited remote workers.

Duration:00:43:50

A place at the table for Internal Comms | S2 E24

8/31/2021
Lisa Gwinnell has been helping drive internal communications at Siemens Mobility for a number of years now and knows just how important it is to the organisation. During her time here she has seen the profession's rise, something she wants to help further as she explains to Craig how those who work in internal comms can strengthen their hand when it comes to being a trusted advisor who truly earns their 'please at the table'.

Duration:00:39:43

Employee communications in complex organisations | S2 E23

8/17/2021
Craig talks to Neil Jenkins (Director of Communications Business Partnerships at Iron Mountain) about using the power of communication to get the best out of people, connect them to their organisations and build reputation and trust from the inside out. Craig and Neil also discuss the challenges of communicating to a very diverse workforce across the globe, from frontline truck drivers to the commercial team.

Duration:00:43:32

Engaging remote, virtual and hybrid workers | S2 E22

8/3/2021
Craig talks to Kevan Hall who leads a team at Global Intervention with people in Europe, the Americas and Asia. Kevan is a pioneer in remote, virtual and hybrid working and since March 2020 the rest of the world has been playing catch-up with his philosophies, ideas, tools, and concepts. They discuss the pace of the change to remote working which was startling and the previous main objection which was lack of control of employees by managers. In fact, it has been found that people are...

Duration:00:50:15

Sharing company values with 16,000 employees | S2 E21

7/20/2021
In this episode we speak with Laura Colantuono who is International Internal Communications and Employer Branding Manager at Kraft Heinz. Kraft Heinz have recently communicated their purpose… ‘Let’s make life delicious’. This is supported by six new core beliefs which make up their values. In the interview, Laura explains the challenges of sharing company values with 16,000 employees from diverse backgrounds.

Duration:00:36:22

Podcasting as an internal comms channel | S2 E20

7/6/2021
Craig speaks to Jen Grogono of uStudio Inc about the use of new media in comms and in particular podcasts and audio. Jen discusses the 6Ps of podcasting – people, programming, production, publishing, promotion and performance – and explains how our ‘voice’ is 500% more effective in terms of conveying meaning.

Duration:00:59:27

Innovative employer branding | S2 E19

6/22/2021
Employer branding is a topic which is highly relevant when it comes to employee engagement and employee experience. How can internal comms and employee engagement professionals innovate and support the development of a world-class employer brand? Farrah Ekeroth shares some of the great work going on in this space at EY.

Duration:00:42:14

Leading employee engagement | S2 E18

6/8/2021
Craig speaks with Paula Leach from Vantage Points about creating an organisational culture where employees thrive. In the interview, we explore two key roles for leaders - creating clarity and getting out of the way. We find out that if a leader only ever does two things, then these are the right two things. We also look at the implications of these leadership behaviours for employee engagement and internal communications professionals.

Duration:00:55:06

Creating an internal podcast | S2 E17

5/25/2021
Craig Smith talks with Matthew McLean from The Podcast Host about the value of podcasting as an effective channel for internal communications. Matthew provides tips for growing and retaining an internal audience and explains what sort of metrics should be used to measure the success of your internal podcast.

Duration:00:48:37

Communicating with offline employees | S2 E16

5/11/2021
In this Series 2 Episode 16, Craig speaks with Eoin Weldon from Merck about the challenges and opportunities of communicating with “offline” employees (i.e. those without access to digital channels such as Yammer, Slack or email). We explore what organisations can do to ensure that these employees are not left behind and are kept fully informed and engaged.

Duration:00:40:53

Tools for sharing your values | S2 E15

5/4/2021
Craig Smith gives a recap of the five tools for sharing your values we’ve discussed over the past few weeks. They are all free to download from the resources page. All of these tools are designed to take you to a point where you can identify your values, pressure check them for being fit for purpose but also start to embed them within your organisation.

Duration:00:06:52

Creating a strong employer brand | S2 E14

4/27/2021
In Series 2 Episode 14 Craig Smith talks to Anna Kilmurray who is Chief People Officer at ClearScore. Anna was one of the first 6 employees at ClearScore who now employ over 200 people. Anna explains how creating a strong employer brand, is essential for fast-growth businesses to thrive and to attract and retain the most promising talent. Anna explains the role that internal comms and employee engagement play in creating an employer brand.

Duration:00:47:58

How to better live your values | S2 E13

4/20/2021
This episode is about the resource ‘How to better live your values’ and is designed to be a team exercise. The exercise is about getting people to identify the areas within your organisation where you’re excelling and finding examples of where you could utilise those strengths. It’s also about identifying where you have the biggest gaps at the moment and what you need to do in order to plug those gaps.

Duration:00:08:28

Employee engagement in a 24-hour operation | S2 E12

4/13/2021
Our interviewee is Kristina Vaneva who is Director of Employee Engagement & Internal Communications at Atlantis Resorts in Dubai. Kristina describes the Atlantis Dubai as one of the largest integrated resorts in the world. There are 2200 employees from 87 different countries leading to a very diverse workforce operating 24/7 which is an accurate reflection of what Dubai itself is about – a melting pot of people and diversity. Employee engagement in a 24-hour operation is always something...

Duration:00:52:08

Using stories to illustrate values | S2 E11

4/6/2021
Craig Smith brings you the fourth of our free communication tools and resources called "Using stories to illustrate values". It the is first in our series of resources designed to be used as a team and is especially good for large groups. Values need to come to life and help people understand how they fit within the organisation. Sharing stories is a great way to help people understand how people have embodied your values.

Duration:00:12:19

Creating a modern, social intranet | S2 E10

3/30/2021
Internal communicators have a wide range of tools at their disposal but this also means that there are potentially too many to choose from and this can cause confusion. Internal comms teams need to know which channel to choose to have the most impact with their messages. Integration over the past few years has been key to improving the use of the intranet, it can pull all the other different platforms in use together in one place.

Duration:00:52:33

Assessing your values | S2 E9

3/23/2021
Understanding how well your current organisational values fit with your organisational priorities and strategy is an important first step in deciding whether you need to revisit them. The resource we’re sharing with you today is called ‘Assessing your values’ and it asks you to write down your organisational values and think about how well they act as a guideline for behaviour. Are people generally proud of the values, do they mean something to people, and do they drive their motivation?

Duration:00:10:31

Adapting internal comms to changing situations | S2 E8

3/16/2021
In this episode of Engaging Internal Comms we are talking with Tanya Pakhuta about adapting internal comms to changing situations. Tanya is Senior Global Internal Communications Manager at LeasePlan. For an internal comms professional this has been a very challenging time. From one day to another Tanya and her team have had to rethink how they were going to operate. They had to keep adapting internal comms to the changing situation.

Duration:00:53:46