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F&I Talk Outside the Box

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F&I Talk Outside the Box with EFG Companies features EFG trainers, Jason Hash and Dave Gibbs, along with EFG's VP of Training and Compliance, Steve Roennau. Each month, our trainers tackle the biggest challenges and questions facing F&I managers today. If you have a question for our trainers to address on the podcast, please email us at trainingservices@efgusa.com

F&I Talk Outside the Box with EFG Companies features EFG trainers, Jason Hash and Dave Gibbs, along with EFG's VP of Training and Compliance, Steve Roennau. Each month, our trainers tackle the biggest challenges and questions facing F&I managers today. If you have a question for our trainers to address on the podcast, please email us at trainingservices@efgusa.com
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Location:

United States

Description:

F&I Talk Outside the Box with EFG Companies features EFG trainers, Jason Hash and Dave Gibbs, along with EFG's VP of Training and Compliance, Steve Roennau. Each month, our trainers tackle the biggest challenges and questions facing F&I managers today. If you have a question for our trainers to address on the podcast, please email us at trainingservices@efgusa.com

Language:

English


Episodes

Walking in Your Customer's Shoes

4/16/2019
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Join EFG Managers, Jason Hash and Dave Gibbs, in a discussion on how to build a relationship with your customers to increase the effectiveness of the F&I product presentation. Understand the difference between open and closed-ended questions. Learn how to gather more information to better connect with the customer. Walk away knowing how to relate the information gathered to your products to build a tailored presentation to the customer in front of you.

Duration:00:14:39

Crossing State Lines without Crossing the Line

3/19/2019
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Listen to EFG's Vice President of Training and Compliance and Jason Hash, EFG Training Manager discuss a growing issue in the dealership - out of state selling practices. They review:

Duration:00:06:55

Today's Specials are...NOT ON THE MENU

2/18/2019
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Get a better understanding of why F&I managers use menus, and strategies you can implement today on how to best use menus to close deals.

Duration:00:13:57