Future Shop Podcast with WSL-logo

Future Shop Podcast with WSL

Business & Economics Podcasts

Our podcast focuses on how shoppers are transforming retail and what you need to do about it. Retail strategist and shopping futurist Wendy Liebmann shares her passionate, unvarnished shopper-centric view of where retail is headed. She interviews experts in retail, marketing, insights, design, education, and more. She and the WSL team regularly share excerpts from WSL’s latest proprietary shopper research about what’s coming next. The Future Shop Podcast is a no-holds-barred view of what shoppers want, what you need to deliver, who’s getting it right, and who’s getting it wrong. And why. In this fast and furious view, you will begin to understand how to anticipate the future that’s emerging right under your nose. WSL Strategic Retail is a leader in shopper insights and retail strategy. It helps clients around the world anticipate change in order to grow in the near and longer-term. It is recognized for its ground-breaking How America Shops® and How the World Shops research. Visit us at: www.wslstrategicretail.com

Our podcast focuses on how shoppers are transforming retail and what you need to do about it. Retail strategist and shopping futurist Wendy Liebmann shares her passionate, unvarnished shopper-centric view of where retail is headed. She interviews experts in retail, marketing, insights, design, education, and more. She and the WSL team regularly share excerpts from WSL’s latest proprietary shopper research about what’s coming next. The Future Shop Podcast is a no-holds-barred view of what shoppers want, what you need to deliver, who’s getting it right, and who’s getting it wrong. And why. In this fast and furious view, you will begin to understand how to anticipate the future that’s emerging right under your nose. WSL Strategic Retail is a leader in shopper insights and retail strategy. It helps clients around the world anticipate change in order to grow in the near and longer-term. It is recognized for its ground-breaking How America Shops® and How the World Shops research. Visit us at: www.wslstrategicretail.com

Location:

United States

Description:

Our podcast focuses on how shoppers are transforming retail and what you need to do about it. Retail strategist and shopping futurist Wendy Liebmann shares her passionate, unvarnished shopper-centric view of where retail is headed. She interviews experts in retail, marketing, insights, design, education, and more. She and the WSL team regularly share excerpts from WSL’s latest proprietary shopper research about what’s coming next. The Future Shop Podcast is a no-holds-barred view of what shoppers want, what you need to deliver, who’s getting it right, and who’s getting it wrong. And why. In this fast and furious view, you will begin to understand how to anticipate the future that’s emerging right under your nose. WSL Strategic Retail is a leader in shopper insights and retail strategy. It helps clients around the world anticipate change in order to grow in the near and longer-term. It is recognized for its ground-breaking How America Shops® and How the World Shops research. Visit us at: www.wslstrategicretail.com

Language:

English


Episodes

EP36: Providing Affordable Access to Under-Served Shoppers with Chris Skyers from Wakefern Food Corp.

6/15/2022
In this episode Wendy Liebmann talks with Chris Skyers, Vice President of Own Brands for the Wakefern Food Corporation (which includes ShopRite), about the social imperative and commercial opportunity to support under-served communities. They discuss:

Duration:00:26:02

EP35: The Role of the Store: Retail 5.0 with Candace Corlett

5/17/2022
In this episode WSL’s Wendy Liebmann and Candace Corlett discuss that, in spite of all the attention given to ecommerce during the pandemic, the physical store matters. But not the same way it used to. They discuss:

Duration:00:29:06

EP34: Amazon, Omni-commerce, the Metaverse and What Comes Next with Andrea Leigh

4/21/2022
In this episode Wendy Liebmann talks with Andrea Leigh, former Amazon executive, and founder of The Allume Group, an ecommerce education community, about the future of commerce. They discuss:

Duration:00:40:58

EP33: Predicting the Future of Retail in a Time of Wet Cement with Bryan Gildenberg

3/21/2022
In this episode, Wendy Liebmann talks with Bryan Gildenberg, senior vice president of Commerce for the Omnicom Commerce Group about how to create a vision of the future when we are still living in a world of wet cement. They discuss:

Duration:00:27:45

EP32: How We Eat – The Brave New World of Food and Drink with Paco Underhill

3/7/2022
In this episode, Wendy Liebmann talks with Paco Underhill, founder of Envirosell, author of Why We Buy, What Women Want, and his newly published How We Eat, about the changing world of food and drink, and the impact on grocery retail in this US. They discuss:

Duration:00:35:52

EP31: The Future of Beauty. Healthy or Not? with Lauren Brindley from Walgreens

2/7/2022
In this episode Wendy Liebmann talks to Lauren Brindley, Group Vice President and General Merchandise Manager for Beauty and Personal Care, Walgreens, about whether the future of the beauty category is now truly connected to health and wellness. They discuss:

Duration:00:28:30

EP30: Challenging the Future of Retail. It’s right in front of your eyes! with Candace Corlett

1/18/2022
WSL’s Wendy Liebmann, CEO, and Candace Corlett, President, challenge the notion that companies cannot anticipate the future in these times. The shopper and retail trends WSL identified and has been tracking for 4 – 5 years are now clearly redefining the retail landscape. They discuss: Visit our website for additional links!

Duration:00:28:35

EP29: Branding WELLness. The New Dynamics, with Tim Girvin

1/5/2022
In this episode, Wendy Liebmann talks with Tim Girvin, founder and chief creative officer of Girvin Inc., about how companies need to tell their stories in this age when shoppers are more focused on their health and wellbeing than on accumulating things. They discuss: Get the transcript and other sources on our website.

Duration:00:26:59

EP28: Learnings from the Front Lines in Dramatically Changing Retail Times with Anne Fink, PepsiCo

12/6/2021
Wendy Liebmann talks with Anne Fink, president of global foodservice at PepsiCo about how she, her team, and her foodservice community responded when the industry shut down overnight -- and how together they have reinvented their business model for these changing times. They discuss:

Duration:00:34:11

EP27: Reinventing Healthcare from Pharmacy to Front Door with Jocelyn Konrad from Rite Aid

11/15/2021
In this episode Wendy Liebmann talks with Joclyn Konrad, Executive Vice President and Chief Pharmacy Officer, Rite Aid, about the company’s new RxEvolution retail concept and the future of retail healthcare delivery. They discuss:

Duration:00:32:38

EP26: Building Shopper Loyalty in a Digital World with Peter V.S. Bond

10/27/2021
Wendy Liebmann talks with Peter V.S. Bond, VP of CPG Strategy and Development for Fetch Rewards, about whether it is possible to build shopper loyalty today, and how important it is to understand where shoppers are on their loyalty journey. They discuss:

Duration:00:35:12

EP25: Retail Innovation: What’s Working, and Not with Candace Corlett

10/12/2021
In this episode, Wendy Liebmann and Candace Corlett walk – and talk – you through a virtual Retail Safari®. They share their latest observations of what’s working and not at retail – from department stores, drug stores, mass merchants, specialty beauty and more... They discuss:

Duration:00:15:29

EP24: How to Rebrand A Retail Icon with Martin Waters from Victoria's Secret

9/28/2021
Wendy Liebmann talks with Martin Waters, CEO of Victoria’s Secret, about the transformation of the iconic Victoria’s Secret brand, with lessons for retailers and brands about how to stay relevant, always, and how to boldly move ahead when evolution is not an option. They discuss: Visit our website and take a virtual tour of the store with our Retail Safari®.

Duration:00:38:36

EP23: The New Shopper Truths with Candace Corlett

9/13/2021
In this episode: Wendy Liebmann and Candace Corlett preview WSL’s latest How America Shops® research, The New Shopper Truths. The study reveals the now entrenched shopper values that define how companies need to position themselves and communicate to shoppers in the coming years. They discuss:

Duration:00:19:59

EP22: E-Commerce Marketplaces: White Space? Or Black Holes? with Ping Hao & Burke White from Brand3P

8/25/2021
In this episode Wendy Liebmann talks with Ping Hao and Burke White, founders of Brand3P, and developers of the Walmart.com marketplace about the current opportunities -- and challenges -- for brands and retailers as e-commerce marketplaces fast become a primary distribution channel. They discuss:

Duration:00:39:00

EP21: How to Make Every Store A Store of the Future with Jo Horgan from Mecca Brands

8/4/2021
In this episode, Wendy Liebmann and Jo Horgan, Founder & Co-CEO of Mecca Brands, discuss how retail innovation must be a discipline embedded into the culture of organizations to stay relevant to what shoppers want in a fast-changing world. They discuss: Visit our website and take a virtual tour of the store with our Retail Safari®.

Duration:00:31:59

EP20: “Spontaneous” Shopping is the New Efficiency with Candace Corlett

7/27/2021
In this episode, Wendy Liebmann and Candace Corlett provide a preview of What’s Up in WSL’s latest How America Shops® research. You’ll learn

Duration:00:15:48

EP19: Retail After the Splurge with Steve Sadove

7/6/2021
In this episode: Wendy Liebmann discusses how retailers have the opportunity to reintroduce themselves to shoppers as they move out of their COVID-cocoons with Steve Sadove, retired Chairman & CEO of Saks Incorporated, and current board member of Colgate-Palmolive and advisor to Mastercard and private equity. They discuss:

Duration:00:34:13

EP18: The Future of Retail Leadership, with Professor Stephan Kanlian and Morgan Hagney

6/14/2021
In this episode, Wendy Liebmann discusses the expertise, mindset, and agility retail leaders will need in the future with Professor Stephan Kanlian, Chairperson of FIT’s Master’s Program in Cosmetics and Fragrance Marketing and Management, and Morgan Hagney, AVP, Maybelline New York. They discuss: new phygital retail environment build consumer- and shopper-centric deal with a fluid and fastchannel strategy broader global perspectivesocial role brandsfuture of supply chain emerging agile...

Duration:00:46:25

EP17: Retail Keep Up! Hurry Up!, with Paco Underhill

5/20/2021
Wendy Liebmann and Paco Underhill, founder of Envirosell, the behavioral research company, discuss how retail must respond faster to social change if it is to keep up with shoppers. Wendy and Paco discuss:

Duration:00:44:36