Future Shop Podcast with WSL-logo

Future Shop Podcast with WSL

Business & Economics Podcasts

Our podcast focuses on how shoppers are transforming retail and what you need to do about it. Retail strategist and shopping futurist Wendy Liebmann shares her passionate, unvarnished shopper-centric view of where retail is headed. She interviews experts in retail, marketing, insights, design, education, and more. She and the WSL team regularly share excerpts from WSL’s latest proprietary shopper research about what’s coming next. The Future Shop Podcast is a no-holds-barred view of what shoppers want, what you need to deliver, who’s getting it right, and who’s getting it wrong. And why. In this fast and furious view, you will begin to understand how to anticipate the future that’s emerging right under your nose. WSL Strategic Retail is a leader in shopper insights and retail strategy. It helps clients around the world anticipate change in order to grow in the near and longer-term. It is recognized for its ground-breaking How America Shops® and How the World Shops research. Visit us at: www.wslstrategicretail.com

Location:

United States

Description:

Our podcast focuses on how shoppers are transforming retail and what you need to do about it. Retail strategist and shopping futurist Wendy Liebmann shares her passionate, unvarnished shopper-centric view of where retail is headed. She interviews experts in retail, marketing, insights, design, education, and more. She and the WSL team regularly share excerpts from WSL’s latest proprietary shopper research about what’s coming next. The Future Shop Podcast is a no-holds-barred view of what shoppers want, what you need to deliver, who’s getting it right, and who’s getting it wrong. And why. In this fast and furious view, you will begin to understand how to anticipate the future that’s emerging right under your nose. WSL Strategic Retail is a leader in shopper insights and retail strategy. It helps clients around the world anticipate change in order to grow in the near and longer-term. It is recognized for its ground-breaking How America Shops® and How the World Shops research. Visit us at: www.wslstrategicretail.com

Language:

English


Episodes

EP70: Innovating Beauty Retail - A Latin View with the WSL team

2/21/2024
In this episode, Wendy Liebmann talks to WSL Retail Strategy Consultant, Elia Auchane, and Retail Innovation Manager, Allie Chilicki, about curating a Retail Safari® at the inaugural Cosmoprof Miami event. And the power of connecting in store and on the convention floor. They discuss: Visit our website for transcripts and video podcasts. Subscribe and rate us with your favorite podcast app!

Duration:00:33:28

EP69: Building a “Magic” Health Care Box with Alex Gourlay, Holland & Barrett

1/18/2024
In this episode, Wendy Liebmann talks to Alex Gourlay, Executive Chair of Holland & Barrett, the UK’s leading wellness retailer, and formerly Executive Vice President and Co-Chief Operating Officer of Walgreens Boots Alliance, and President of Walgreens about the future of health care retailing. They discuss: Visit our website for transcripts and video podcasts. Subscribe and rate us with your favorite podcast app!

Duration:00:30:25

EP68: [ CLOUD CHAT ] A Fast & Furious Take On Emerging Tech & Retail Trends with Justin Honaman, AWS

1/2/2024
In this Cloud Chat episode, Wendy Liebmann, WSL’s CEO and Chief Shopper and Justin Honaman, Head of Worldwide Retail & CPG, GTM & Segment Leader for Food & Beverages for Amazon Web Services, continue Cloud Chat, a short, sharp take on emerging technology and the implications for the future of retail. They discuss: Visit our website for transcripts and video podcasts. Subscribe and rate us with your favorite podcast app!

Duration:00:23:30

EP67: Reinventing Luxury Beauty Retail on the Corner with Maly Bernstein, Bluemercury

12/21/2023
In this episode, Wendy Liebmann talks to Maly Bernstein, CEO, Bluemercury, the luxury specialty beauty retailer, about her vision for the future of beauty retail and how her strategy is coming to life neighborhood by neighborhood. They discuss: Visit our website for transcripts and video podcasts. Subscribe and rate us with your favorite podcast app!

Duration:00:32:45

EP66: 2024: Caution! Retail Curves Ahead with Candace Corlett, WSL

12/14/2023
In this episode, Wendy Liebmann talks to WSL’s president Candace Corlett about the latest How America Shops® research that reveals how Americans are feeling (not happy), and what that means for 2024 and beyond (challenging). They discuss: Visit our website for transcripts and video podcasts. Subscribe and rate us with your favorite podcast app!

Duration:00:30:57

EP65: A Fast & Furious Take On Emerging Tech & Retail Trends with Justin Honaman, AWS

12/6/2023
In this episode, Wendy Liebmann, WSL’s CEO and Chief Shopper and Justin Honaman, Head of Worldwide Consumer Goods at AWS, continue Cloud Chat, a short, sharp, sometimes provocative take on emerging technology and the implications for the future of retail. They discuss: Visit our website for transcripts and video podcasts. Subscribe and rate us with your favorite podcast app!

Duration:00:12:09

EP64: A Retailer’s Lifelong Journey to Wellness with Muriel Gonzalez, the Vitamin Shoppe

11/21/2023
In this episode, Wendy Liebmann talks to Muriel Gonzalez, President, The Vitamin Shoppe about how the pandemic brought her out of retirement to lead the transformation of street corner vitamin shop into a model of 21st century wellness. They discuss: Visit our website for transcripts and video podcasts. Subscribe and rate us with your favorite podcast app!

Duration:00:35:02

EP63: The Consumerization of Technology in Health Care with Alissa Hsu Lynch

11/6/2023
In this episode, Wendy Liebmann talks to Alissa Hsu Lynch, formerly of Google and Johnson & Johnson, about the consumerization of technology in health care, and the implications for consumer packaged goods companies and retail. They discuss: Visit our website for transcripts and video podcasts. Subscribe and rate us with your favorite podcast app!

Duration:00:36:05

EP62: [ CLOUD CHAT ] A Fast & Furious Take On Emerging Tech & Retail Trends, Justin Honaman, AWS

10/26/2023
In this episode, Wendy Liebmann, WSL’s CEO and Chief Shopper, and Justin Honaman, Head of Worldwide Retail & CPG, GTM & Segment Leader for Food & Beverages for Amazon Web Services, introduce Future Shop’s Cloud Chat – a short, sharp, sometimes provocative take on emerging technology and the implications for the future of retail. They discuss: All in 10 minutes or less.Visit our website for transcripts and video podcasts. Subscribe and rate us with your favorite podcast app!

Duration:00:08:58

EP61: How to Build a Modern Shopper Experience with Justin Lafoe

10/11/2023
In this episode, Wendy Liebmann talks to Justin Lafoe, most recently Executive Vice President of Marketing and Merchandising for Trader Joe’s and, prior to that, SVP of Merchandising & Retail, Disney Parks, Experience & Products, where he worked for 25 years. They discuss: Visit our website for transcripts and video podcasts. Subscribe and rate us with your favorite podcast app!

Duration:00:31:39

EP60: Retail Leaders Define 6 Critical Trends for 2024-2025

9/28/2023
In this episode, Wendy Liebmann talks to six industry leaders about key trends that will impact retail in 2024-2025. Listen to: XIL HealthROARForwardCMXCVS HealthOsean Studios Amazon Web ServicesHaleonThey discuss: health and wellness revolution50+ consumers are the big opportunity Personalization, retail mediaone-to-one marketingrole of the physical storeAI has already transformed business.create a modern corporate cultureVisit our website for transcripts and video podcasts. Subscribe and rate us with your favorite podcast app!

Duration:00:29:15

EP59: The Paradox of the New Shopping World with Candace Corlett, WSL

8/31/2023
In this episode, Wendy Liebmann talks to WSL’s president Candace Corlett about the latest How America Shops® research that addresses the foundational changes in shopper sentiment and behavior as a result of five years of turmoil. (That’s right, it’s not only about the pandemic.) They discuss: Visit our website for transcripts and video podcasts. Subscribe and rate us with your favorite podcast app!

Duration:00:36:22

EP58: Successfully Navigating Disrupted [Beauty] Retail with Noah Rosenblatt, SpaceNK

8/7/2023
In this episode, Wendy Liebmann talks to Noah Rosenblatt, president, SpaceNK North America, about the company’s unique retail model, and how to straddle Bloomingdale’s, Nordstrom, and Walmart all at the same time. They discuss: Visit our website for transcripts and video podcasts. Subscribe and rate us with your favorite podcast app!

Duration:00:34:50

EP57: Will Retail Media Networks Finally Enable Personalized Shopping? with Parbinder Dhariwal, CVS's CMX

7/25/2023
In this episode, Wendy Liebmann talks to Parbinder Dhariwal, VP & General Manager of CMX, at CVS Health, about the evolution of Retail Media Networks and the opportunity they offer to create more personalized shopping experiences. They discuss Visit our website for transcripts and video podcasts. Subscribe and rate us with your favorite podcast app!

Duration:00:34:14

EP56: The 50-plus Opportunity. Why Retail is Getting an F. With Michael Clinton

7/10/2023
In this episode, Wendy Liebmann talks to Michael Clinton, author of ROAR into the Second Half of Your Life - Before It’s Too Late, and CEO and Founder of ROARforward, a joint venture with Hearst Ventures. They discuss: Visit our website for transcripts and video podcasts. Subscribe and rate us with your favorite podcast app!

Duration:00:30:56

EP55: Disrupting Retail Healthcare with Susan Lang, XIL Health

6/13/2023
In this episode Wendy Liebmann talks to Susan Lang, founder of XIL Health, a women-owned healthcare analytics and technology company that advises major corporations on health care strategy and invests in healthcare startups. In her prior life, she was a senior executive at Express Scripts, and has spent her entire life working in healthcare. They discuss: Visit our website for transcripts and video podcasts. Subscribe and rate us with your favorite podcast app!

Duration:00:32:31

EP54: The New Shopper Journey Emerges…From Troubles to Joy with Debbie Kelly, WSL

5/31/2023
In this issue: Wendy Liebmann talks to Debbie Kelly, the new Director of Insights at WSL, about WSL’s latest How America Shops® study, entitled Leading Shoppers From Troubles to Joy. They discuss: Visit our website for transcripts and video podcasts. Subscribe and rate us with your favorite podcast app!

Duration:00:29:43

EP53: The Role of the Store in a Digital Age with Dawn Clark, Starbucks

5/16/2023
In this episode, Wendy Liebmann talks to Dawn Clark, Executive Creative Director, SVP, Global Design Studio for Starbucks, noted retail architect, who runs Osean Studios, and was most recently director of design and construction for Amazon, where she led the design of the new Amazon Style concept store, and prior to that Nordstrom. They discuss: Visit our website for transcripts and video podcasts. Subscribe and rate us with your favorite podcast app!

Duration:00:41:30

EP52: How to Build a Modern [Health Care] Company with Lisa Paley, Haleon

5/2/2023
In this episode, Wendy Liebmann talks with Lisa Paley, president of Haleon, NA, formerly GSK Consumer Health, about how to build a modern consumer healthcare company. They discuss: Visit our website for transcripts and video podcasts. Subscribe and rate us with your favorite podcast app!

Duration:00:31:52

EP51: Planned Disruption. You Do Not Own the Shopper. With Candace Corlett

4/17/2023
In this episode, Wendy Liebmann talks with Candace Corlett, WSL’s president, about the current state of planned disruption that shoppers have created for themselves, and the resultant impact on brands and retailers. They discuss: Visit our website for transcripts and video podcasts. Subscribe and rate us with your favorite podcast app!

Duration:00:31:58