Future Shop Podcast with WSL
Business & Economics Podcasts
Our podcast focuses on how shoppers are transforming retail and what you need to do about it. Retail strategist and shopping futurist Wendy Liebmann shares her passionate, unvarnished shopper-centric view of where retail is headed. She interviews experts in retail, marketing, insights, design, education, and more. She and the WSL team regularly share excerpts from WSL’s latest proprietary shopper research about what’s coming next. The Future Shop Podcast is a no-holds-barred view of what shoppers want, what you need to deliver, who’s getting it right, and who’s getting it wrong. And why. In this fast and furious view, you will begin to understand how to anticipate the future that’s emerging right under your nose. WSL Strategic Retail is a leader in shopper insights and retail strategy. It helps clients around the world anticipate change in order to grow in the near and longer-term. It is recognized for its ground-breaking How America Shops® and How the World Shops research. Visit us at: www.wslstrategicretail.com
Location:
United States
Description:
Our podcast focuses on how shoppers are transforming retail and what you need to do about it. Retail strategist and shopping futurist Wendy Liebmann shares her passionate, unvarnished shopper-centric view of where retail is headed. She interviews experts in retail, marketing, insights, design, education, and more. She and the WSL team regularly share excerpts from WSL’s latest proprietary shopper research about what’s coming next. The Future Shop Podcast is a no-holds-barred view of what shoppers want, what you need to deliver, who’s getting it right, and who’s getting it wrong. And why. In this fast and furious view, you will begin to understand how to anticipate the future that’s emerging right under your nose. WSL Strategic Retail is a leader in shopper insights and retail strategy. It helps clients around the world anticipate change in order to grow in the near and longer-term. It is recognized for its ground-breaking How America Shops® and How the World Shops research. Visit us at: www.wslstrategicretail.com
Twitter:
@WSLStrategic
Language:
English
Episodes
EP91: How To Grow a Specialty Retail Business in Chaotic Times with Anna Harman, Studs
5/6/2025
In this episode, Wendy Liebmann talks to Anna Harman, CEO and co-founder of Studs, the specialty ear piercing and earring retailer, with 33+ stores and e-commerce site, founded in 2019 just in time for Covid.
They discuss:
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Duration:00:36:29
EP90: The Next Revolution in Shopper Insights with Keith Sleight
4/22/2025
In this episode, Wendy Liebmann talks to Keith Sleight, expert in “shopping understanding”, who most recently lead the Shopper Centre of Excellence at Unilever, about the state of shopper insights and where it’s headed.
They discuss:
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Duration:00:36:10
EP89: Investing in the Future of Retail – Where, Why, How with Diana Melencio
3/31/2025
In this episode, Wendy Liebmann talks to Diana Melencio, partner at XRC Ventures, an investor in the early-stage intersection of consumer behavior and technology, and its investment approach in the health, beauty, and technology sectors.
They discuss:
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Duration:00:42:45
EP88: AI Transforms Innovation…In Real Time. Right Now. With Justin Honaman, AWS
3/11/2025
In this episode, Wendy Liebmann talks to Justin Honaman, Head, Worldwide Retail & Consumer Goods Business Development at Amazon (AWS) about innovation and what expertise -- technology and people driven -- is required to build a modern company.
They discuss:
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Duration:00:24:30
EP87: The Future of Brands, Retail, Innovation, and Work with Joanna Jensen, Child's Farm
2/12/2025
In this episode, Wendy Liebmann talks to Joanna Jensen, founder of Child’s Farm, the British multi-award winning, baby and child personal care brand that took leadership of the category from behemoth Johnson’s Baby.
They discuss:
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Duration:00:31:38
EP86: Women’s Wellness – Opportunities, Challenges and What’s Next with Catherine Magee, Playground
1/30/2025
In this episode, Wendy Liebmann talks to Catherine Magee, co-founder of Playground, the sexual health and wellness brand, about the opportunities and challenges facing this newly emerging area of women’s health.
They discuss:
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Duration:00:39:47
EP85: A Preview of 2025. AI, Tech, Culture and More, with Justin Honaman, AWS
12/19/2024
In this episode, Wendy Liebmann talks to Justin Honaman, Head of Worldwide Retail & CPG, GTM & Segment Leader for Food & Beverages for Amazon Web Services. They preview 2025, and what winning companies are doing – and need to do – to capitalize on the latest technology…and other things.
They discuss:
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Duration:00:30:33
EP84: Transforming Retail with Norm de Greve, General Motors
12/10/2024
In this episode, Wendy Liebmann talks to Norm de Greve, Global CMO of General Motors, and former CMO of CVS Health, about transforming industries, retailers and companies, and the role marketing plays.
They discuss:
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Duration:00:44:31
EP83: Retail 2030 – A Framework for Growth with Jacqueline Windsor, PwC
11/26/2024
In this episode, Wendy Liebmann talks to Jacqueline Windsor, partner in Strategy and Deals for the Consumer Market and UK Head of Retail, PwC, London about the differences and similarities between the UK and US consumer and retail markets, and where to find growth in the coming years.
They discuss:
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Duration:00:36:02
EP82: Gen A – White Space Opportunity or Not…(Yet)? with Candace Corlett
10/28/2024
In this episode, Wendy Liebmann talks to WSL’s president, Candace Corlett about the emerging Gen A population, and other opportunistic shopper segments that can drive much needed retail growth in the near future.
They discuss:
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Duration:00:23:12
EP81: A Vision for the Local Healthcare Store in a Digital Age with Michael Wysong, Care
10/2/2024
In this episode Wendy Liebmann talks to Michael Wysong, CEO of Care Pharmacies about the challenges and opportunities to deliver health care at retail in the future.
They discuss:
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Duration:00:34:00
EP80: Thinking Beyond Demographic Stereotypes to Drive Retail Volume with Debbie Kelly
9/19/2024
In this episode, Wendy Liebmann talks to Debbie Kelly, WSL’s director of insights, about the latest How America Shops® research that reveals how often unrecognized populations shifts can drive traffic and volume growth.
They discuss:
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Duration:00:28:56
EP79: Retail Tension. AI, Retail Media, Pricing. What’s Next? with Justin Honaman, AWS
8/22/2024
Wendy Liebmann, WSL’s CEO and Chief Shopper and Justin Honaman, Head of Worldwide Retail & CPG, GTM & Segment Leader for Food & Beverages for Amazon Web Services, continue discussions about emerging technology and the implications for the future of retail.
They discuss:
Visit our website for transcripts and video podcasts. Subscribe and rate us with your favorite podcast app!
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Duration:00:17:44
EP78: Retail’s Urgent Search for Volume. How? Now! with Sri Rajagopalan, The CPG Guys
8/8/2024
In this episode, Wendy Liebmann talks to Sri Rajagopalan, co-founder and co-host of The GPG Guys and founder of Think Blue, about the fast-changing dynamics of retail, what’s plaguing board rooms, and what retail leaders needs to address right now.
They discuss:
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Duration:00:38:15
EP77: Caregiving – The Next Big Retail Opportunity with AARP
7/25/2024
In this episode, Wendy Liebmann talks to Reema Jweied-Guegel, Director, AARP Enterprise Strategy Group about the growing population of caregivers, who they are, the challenges they face, and how retailers and brands can support them.
They discuss:
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Duration:00:33:13
EP76: How to Build a Joyful Gen Z Beauty Retail Experience. With Claudia Lloreda, Blush-Bar
7/10/2024
In this episode, Wendy Liebmann talks to Claudia Lloreda, founder and general manager of Blush-Bar, the Latin American beauty specialty retailer about creating a unique beauty experience for Gen Z shoppers.
They discuss:
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Duration:00:43:05
EP75: The Power of Pets on the Future of Retail, with HABRI
6/5/2024
In this episode, Wendy Liebmann talks to Lindsey Braun, Vice President of Research & Operations at HABRI (the Human Animal Bond Research Institute) about the power of pets to positively impact the health and wellbeing of people – and retail.
They discuss:
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Duration:00:26:50
EP74: The Future of Retail. A View from the Other Side. With Helena Foulkes, Hudson's Bay Company
4/29/2024
In this episode, Wendy Liebmann, WSL’s CEO and Chief Shopper talks to Helena Foulkes, current board member of Costco & Harry’s, former president of CVS Pharmacy and CEO and Board Member of the Hudson’s Bay Company, amongst other roles.
They discuss:
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Duration:00:34:03
EP73: Retail Loyalty Programs: What Shoppers Want Now, with Mara Sipzener, CVS Pharmacy
4/17/2024
In this episode, Wendy Liebmann, WSL’s CEO and Chief Shopper talks to Mara Sipzener, General Manager of Loyalty at CVS Pharmacy about what’s driving all the recent activity and upgrades to retail loyalty programs.
They discuss:
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Duration:00:27:32
EP72: AI, Unified Commerce & Getting It Done with Justin Honaman, AWS
3/13/2024
Wendy Liebmann, WSL’s CEO and Chief Shopper and Justin Honaman, Head of Worldwide Retail & CPG, GTM & Segment Leader for Food & Beverages for Amazon Web Services, continue discussions about emerging technology and the implications for the future of retail.
They discuss:
Send us a text
Visit our website for transcripts and video podcasts. Subscribe and rate us with your favorite podcast app!
Duration:00:22:30