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Doug Winston is the President and CEO of D&M Electrical Contracting, Inc. Since founding the company in 1993, Doug has steered D&M into niche markets like overhead and underground distribution systems, substations, and more. Under his leadership, D&M expanded into the utility market in 1999 and achieved eight-figure sales in 2008. Beyond his business success, Doug is a passionate advocate for skilled trades, serving as a board member at Bring Back The Trades and championing these careers as promising opportunities for youth and veterans. In this episode of Get the Intel, Doug Winston, President and CEO of DNM Electrical Contracting, shares his inspiring journey from achieving substantial success in the electrical contracting industry to pursuing a professional racing career. Doug discusses how he entered the electrical field guided by a school counselor's suggestion and the significant milestones he reached, such as founding his company in 1993 and achieving eight-figure sales by 2008. He then transitions to his passion for racing, detailing his progression from drag racing to road racing and his participation in the Trans Am series, where he leverages his platform to advocate for the "Bring Back the Trades" initiative. This group, founded by Steve Turner, focuses on promoting skilled trades through scholarships and career fairs, addressing the urgent need for skilled labor by emphasizing state-registered apprenticeship programs and the importance of better information about trade careers. Doug also notes the current challenge of 650,000 unfilled construction jobs in the U.S. and encourages a hands-on approach to trade education. The episode concludes with plans to launch a new web portal for the initiative and preparations for the upcoming racing season. Here’s a glimpse of what you’ll learn: Doug Winston's journey from electrical contracting to professional racing. Key milestones, including founding DNM Electrical Contracting and achieving eight-figure sales. Transition from drag racing to competing professionally in the Trans Am series. Advocacy for skilled trades through the "Bring Back the Trades" initiative. The importance of state-registered apprenticeship programs and addressing the skilled labor shortage. Plans for a new web portal connecting youth to trade career opportunities. Insights on balancing passion, career, and impactful initiatives. Follow Doug Winston here: D&M Electrical Contracting Inc.: https://www.dmelectrical.com/ Bring Back the Trades: https://bringbackthetrades.org/ Doug Winston on LinkedIn: https://www.linkedin.com/in/doug-winston-8311b339/

Adi Klevit is the leader and visionary of Business Success Consulting Group. Her twenty-five years of knowledge and experience as a trained industrial engineer, management consultant, and business executive give her a unique understanding of the challenges businesses face. Adi utilizes her practical know-how and wisdom to successfully help organizations and companies of any size dramatically improve their efficiency and performance. By leveraging her ability to understand business processes as well as people and drawing on her high-caliber skills in vital areas of personnel management, finance, and operations, Adi can help virtually any business owner achieve their goals and bring order to their lives. Here’s a glimpse of what you’ll learn: How documented business processes can save time, reduce costs, and improve efficiency. The key to identifying whether business challenges are related to your team or your processes. A simple, structured approach to documenting workflows that ensures consistency and clarity. Real-world examples of how process documentation boosts profitability in construction businesses. Top tools for process documentation, including Trainual and Sweet Process, tailored for growing businesses. Why well-documented processes are essential for scaling and staying competitive in your industry. Practical steps to identify high-impact areas for process improvements in your business today. In this episode of Get the Intel, host Chad Gill sits down with Adi Klevit, a returning guest from the Business Success Consulting Group, to reveal why documented business processes are the secret weapon for scaling and sustaining growth. Tailored specifically for business owners, this episode dives into how clear, documented processes can boost efficiency, cut costs, and streamline knowledge transfer—ensuring your team operates at its best. Adi shares actionable strategies to differentiate personnel issues from process flaws, implement structured documentation practices, and leverage tools like Trainual and Sweet Process. Whether you're looking to scale your business or refine your operations, this episode provides practical insights to help you identify gaps and build a stronger, more resilient organization. Outline: ️Introduction and Background (00:03 - 09:01) Process Implementation and Benefits (09:01 - 18:39) Process Documentation Software and Getting Started (18:39 - 27:29) Follow Adi Klevit here: Website: https://bizsuccesscg.com/ Book a Call: https://bizsuccesscg.com/book-a-call/ Phone Number: 503-662-2911 (Call or Text) LinkedIn: https://www.linkedin.com/in/adiklevit/ Adi Klevit on YouTube: https://www.youtube.com/@adiklevit86

Drake Gens is the Owner and CEO of FinTeam Business Consulting, a financial consulting firm dedicated to helping small businesses improve profitability, manage cash flow, and reduce debt. Based in Charlotte, North Carolina, Drake specializes in providing personalized financial guidance through services such as cash flow forecasting, expense optimization, full accounting support, and custom reporting. With a focus on building trust and delivering actionable insights, FinTeam operates on a month-to-month pricing model, offering tailored solutions to meet the unique needs of each client. Drake’s team also supports entrepreneurs with budget creation, KPI analysis, IRS audit prevention, and guidance for critical financial decisions. FinTeam is the go-to resource for entrepreneurs seeking clarity and control over their finances. Here’s a glimpse of what you’ll learn: The critical role of money in business and personal success. How to align your strengths with the right role in your business. Essential financial management practices, including recordkeeping and budgeting. Common financial pitfalls contractors face, such as late receivables and poor cash flow management. The impact of compensation structures on hiring and team growth. When and why your business might need a CFO. How the 'Drake Check' service can assess and improve your financial health. In this episode of the Get the Intel podcast, host Chad Gill welcomes financial strategist Drake Gens from FinTeam Business Consulting to discuss vital financial management strategies for contractors. The conversation starts with an overview of the significant role money plays in business and personal success, highlighting the importance of aligning one's strengths with their business role. Drake shares essential financial management principles, including the necessity of maintaining organized records and budgeting for taxes, reporting, and lender requirements. He identifies common pitfalls, such as poor cash flow management and the impact of compensation structures on hiring. The episode also explores the pivotal role of a CFO, emphasizing when businesses should consider hiring one, particularly for preparing for mergers and acquisitions or seeking financial clarity. Finally, Drake introduces his 'Drake Check' service as a valuable tool for assessing financial health, concluding with actionable steps for listeners to enhance their financial practices. Follow Drake Gens here: Website: https://thefinteam.com/ Drake Gens on LinkedIn: https://www.linkedin.com/in/drake-gens-cfa-39743916b/ The Drake Check: https://thefinteam.com/the-drake-check Instagram: https://instagram.com/finteambusinessconsulting/?hl=en Facebook: https://facebook.com/thefinteam

Renee Hastings is the President and CEO of Executive Help Now, a virtual assistance service. She and her cohort of managers, specialists, podcast producers, and executive assistants provide administrative support, video podcast production support, and business consulting services to small business owners, content creators, show hosts, and busy executives. Renee’s entrepreneurial journey started in 1996. Against all odds, she holds a degree in Business Management, she’s been a Dale Carnegie Leadership Training Coach, and she’s appeared on NBC’s KCRA News 3 discussing the pandemic, business owners, and virtual assistance. Renee is now a sought-after inspirational speaker, podcast host, successful entrepreneur, philanthropist, and Small Group Bible Study Coach leading women along their spiritual journey. Leveraging over 15 years of administrative and business experience, Renee and her team give busy executives the ability to: eat more meals at home; take more vacations, and increase their productivity… because life’s too short to schedule your own meetings, book your own travel, find your own guests, produce your own show, and check your own email! Here’s a glimpse of what you’ll learn: How Renee Hastings transitioned from receptionist to CEO of Executive Help Now. The evolution of her virtual assistant business and the tailored packages offered. Key strategies for matching virtual assistants with clients to reduce burnout. A powerful success story of streamlining business operations for an overwhelmed client. The role of trust-building and technology in optimizing VA-client collaborations. Practical insights into the benefits of using virtual assistant services to boost efficiency. In this episode featuring Renee Hastings, President and CEO of Executive Help Now, host Chad Gill delves into Renee's extensive 15+ years in business management and her journey from starting as a receptionist to founding her own virtual assistance business. The conversation highlights the evolution of her company, which began with hiring her first virtual assistant to manage growing workloads and has since developed tailored packages for clients. Renee shares success stories, including how her services transformed a client’s overwhelmed business operations, emphasizing the importance of finding the right match between virtual assistants (VAs) and clients to reduce burnout. The dialogue also covers the critical role of trust and technology in the VA-client relationship, advocating for flexibility and gradual trust-building as essential components of successful collaborations. Outline: ️Introduction and Background [00:02 - 11:03] Virtual Assistant Business Growth [11:03 - 20:14] Client Success Stories and VA Benefits [20:14 - 28:38] Trust, Technology, and VA Integration [28:38 - 35:20] Follow Renee Hastings here: Website: https://executivehelpnow.org/ LinkedIn: https://www.linkedin.com/in/reneehastings17/ Renee Speaks Podcast on Youtube - https://www.youtube.com/@ReneeHastings Instagram: https://www.instagram.com/executivehelpnow/ Facebook: https://www.facebook.com/ExecutiveHelpNow X (formerly Twitter): https://www.twitter.com/executivehelpnw

James Benham, the co-founder and CEO of JBKnowledge, a multinational tech company he bootstrapped from his college dorm to over 280 employees across three continents. James has been at the forefront of innovation, leading JBKnowledge to develop industry-leading software for the world’s largest insurance companies. He’s also the co-founder of Terra, a cutting-edge claims management software transforming the Property and Casualty insurance space. Beyond his work in tech, James is a bestselling author, host of the popular InsurTech Geek Podcast, and a sought-after speaker who’s taken the stage at over 400 conferences, including TEDx. In his spare time, James pursues many hobbies including flying airplanes, ballroom dancing, playing guitar, singing and geeking out on tech. Here’s a glimpse of what you’ll learn: • James Benham's journey from bootstrapping JBKnowledge to leading a global tech company • Evolution from general enterprise software to specialized insurance tech solutions • The impact of Terra software in managing workers' compensation for construction groups • Advantages of self-insured groups (SIGs) for cost-saving and incentivizing safety • Key technologies in accident prevention, including AI and safety training tools • Common construction claims and strategies for reducing ladder and fall-related incidents • Challenges in construction, like low tech adoption and policy lapses among subcontractors • How self-insurance options can offer contractors financial benefits and improved coverage In the latest episode of the Get the Intel podcast hosted by Chad Gill, James Benham, co-founder and CEO of JBKnowledge, shares his journey from bootstrapping a tech company in a college dorm to leading a successful enterprise with 280 employees across three continents. He discusses his evolution in the software industry, transitioning from building general enterprise solutions to creating specialized products like Terra for the insurance sector, particularly focusing on workers' compensation. James Benham explains the benefits of self-insured groups (SIGs) and the importance of safety training and technology in accident prevention, with insights on common claims in construction and the pivotal role of innovative solutions like AI in enhancing workplace safety. He highlights the challenges faced in the construction industry, such as low technology adoption and policy under coverage, suggesting that contractors investigate self-insurance groups for cost-saving opportunities. Follow James Benham here: Website: jamesbenham.com James Benham on LinkedIn: https://www.linkedin.com/in/jbenham/ JBKnowledge Website: https://jbknowledge.com/ Terra Website: https://terra.insure/ InsurTech Geek Podcast: https://insurtechgeek.com/

Angel Kirk is a visionary leader and entrepreneur with over 20 years of experience in the CEO and business coaching world. As the CEO of J. Lane Construction, Angel brings a wealth of knowledge in leading and running a construction company, while also coaching businesses globally through her partnership with Jesse Lane Consulting. She’s not only an expert in both the business and technical aspects of construction but also passionate about empowering individuals and organizations to reach their full potential. Here’s a glimpse of what you’ll learn: Structuring processes to address challenges in general contracting businesses. Importance of working on the business, not just in it. The delayed yet essential nature of process implementation. Company culture as a key factor in hiring and retention. Open communication and leadership in improving team dynamics. Fostering team adaptability to improve operational effectiveness. The role of personality assessments and one-on-one meetings for enhanced communication. Continuous improvement and problem-solving within construction organizations. In the latest episode of the Get the Intel podcast, hosted by Chad Gill, guest Angel Kirk, a seasoned CEO and business coach with over 20 years of experience, shares her insights on the construction industry's unique challenges. As the CEO of J. Lane Construction and a partner at Jesse Lane Consulting, Angel emphasizes the importance of structuring processes within general contracting businesses to alleviate common pain points faced by owners who excel in their trades but struggle with business management. Throughout the discussion, she highlights the delayed but necessary nature of process implementation, drawing parallels to nutrition where results take time. Angel also underscores the significance of company culture and the critical role of hiring for cultural fit. She advocates for open communication and a team-oriented approach to continuously improve and address both process and people-related challenges within organizations. Check out Angel Kirk and J. Lane Construction here: Website: http://jlane.com Angel Kirk on LinkedIn: https://www.linkedin.com/in/theangelkirk/

Tiffany Slowinski, a seasoned entrepreneur and co-owner of three successful franchises alongside her husband, Jake. As a mother of four spirited daughters, Tiffany finds inspiration in both her family life and professional career. With a background as a former Vice President of Sales for a national franchise, Tiffany possesses expertise in optimizing work culture and driving tangible results. Leveraging her Master's degree in Psychology from Columbia University, Tiffany integrates tools like the Culture Index to enhance team dynamics and productivity. She has a unique approach that focuses on cultivating a positive and productive workplace environment, with a particular emphasis on hiring, retaining, and empowering top performers. Here’s a glimpse of what you’ll learn: • The value of using the Culture Index to enhance communication and team productivity. • Why understanding innate traits leads to better job fit and overall team satisfaction. • The importance of data-driven hiring and the 92% validity rate of the Culture Index survey. • How to tackle turnover issues and ensure the right people are in the right roles. • Tiffany's services and how to get remote consultations to improve your team's dynamics. In this episode, host Chad Gill interviews Tiffany Slowinski, an entrepreneur and co-owner of three franchises, who shares insights on utilizing the Culture Index to enhance team dynamics and productivity. Tiffany, with her background as a former VP of sales and a Master's degree in Psychology from Columbia University, explains how the Culture Index measures innate traits versus occupational behaviors, allowing companies to understand their teams better and optimize workplace culture without necessarily replacing staff. The conversation highlights the significance of data-driven hiring processes, emphasizing the high validity rate of the Culture Index survey, and the importance of aligning candidate profiles with job needs. Tiffany also addresses the challenges of turnover and the costs associated with hiring misfits, advocating for the right-fit approach to staffing. Follow Tiffany Slowinski here: Website: https://www.teamsparkadvisors.com/ LinkedIn: https://www.linkedin.com/in/tiffanyslowinski/ Instagram: https://www.instagram.com/team_spark_advisors/ Facebook: https://www.facebook.com/TeamSparkAdvisors Resources Mentioned: Culture Index: https://www.cultureindex.com/ Entrepreneurs’ Organization: https://hub.eonetwork.org/

Paul Meadows is a certified EOS (Entrepreneurial Operating System) implementer and the president of Integrated Technology Group, Inc., a role he has held for 16 years. With a rich background in IT spanning 25 years and extensive experience as a business owner and entrepreneur, Paul brings a wealth of knowledge and practical expertise to his work. As a seasoned EOS implementer, Paul has successfully guided numerous leadership teams in achieving their business goals. His academic credentials include an undergraduate degree in Business and Economics and a graduate degree in Executive Leadership, equipping him with a solid foundation to navigate the complexities of the EOS process. Paul’s lifelong entrepreneurial spirit and dedication to helping businesses thrive make him a highly effective and insightful guide in the world of EOS implementation. Here’s a glimpse of what you’ll learn: • Insights from Paul Meadows' entrepreneurial journey and transition from IT to EOS implementation • The critical role of EOS implementers in facilitating leadership teams • How EOS helps businesses navigate challenges, including economic hurdles faced in 2020 • The structure and benefits of EOS across various industries • The synergistic relationship between coaches and EOS implementers • The importance of organizational core values and leadership in fostering a healthy company culture • Key challenges in EOS implementation and the 'structure first, people second' approach • The need for vulnerability and honesty in leadership discussions In this episode, host Chad Gill interviews Paul Meadows, an experienced EOS (Entrepreneurial Operating System) implementer, who shares valuable insights from his entrepreneurial journey and his transition from IT to EOS implementation. Paul explores the critical role of EOS implementers in facilitating leadership teams, highlighting their importance in helping businesses navigate challenges, especially during the economic hurdles of 2020. He explains the structure and benefits of EOS, addresses common objections, and showcases its versatility across various industries. The discussion also explores the synergistic relationship between coaches and implementers, emphasizing the significance of organizational core values and leadership in cultivating a healthy company culture. Paul outlines key challenges in EOS implementation, advocating for a 'structure first, people second' approach and stressing the need for vulnerability and honesty in leadership discussions. Action items from the session include exploring peer groups, considering personal coaching, implementing a business operating system, reinforcing core values, and evaluating the current organizational structure. Outline: 🎙️ Introduction and Background [00:03 - 10:32] 💼 EOS Implementation and Benefits [10:32 - 23:35] 🏗️ EOS Structure and Implementation Challenges [23:35 - 33:38] 🤝 Synergy between Coaches and Implementers [33:38 - 43:47] 📊 EOS Implementation Process and Challenges [43:47 - 51:25] *** Welcome to Laminin Coaching's YouTube channel! Laminin Coaching revolutionizes construction business management by combining expert executive coaching with specialized remote support. Our services are crafted to tackle the unique challenges of the construction industry, offering a pathway to enhanced efficiency and leadership growth. This episode is brought to you by VAs4Construction. VAs4Construction provide tailored support personnel for construction contractors. Whether as project admins, estimator support or executive assistants, leveraging remote personnel can keep your team doing what they love while getting the data you need. Follow Laminin Coaching here: YouTube: https://www.youtube.com/@laminincoach/videos Spotify: https://open.spotify.com/show/5uX1Co3iAHjZdVZtWY7JeM LinkedIn: https://www.linkedin.com/company/86906471/admin/feed/posts/ Instagram: https://www.instagram.com/laminincoach/ Facebook:...

JJ Levenske is the President and Co-Founder of Bleuwave, who brings over 28 years of experience in the construction and business solutions industry. Bleuwave is renowned for its comprehensive facilities-based solutions, combining capital, ecosystem, construction, and facility services to deliver innovative and sustainable projects. JJ is a passionate leader and entrepreneur, with expertise in business administration, project planning, and new business development. He also hosts the podcast MAC & Bleu, covering topics like economic development, leadership, and technology. JJ's goal is to elevate both his company and his community by sharing his valuable insights and experiences. Here’s a glimpse of what you’ll learn: The background and rebranding of Bleuwave from its origins as School Builder. Bleuwave's growth strategy and their goal to reach $500 million in revenue. The role of technology and data management in Bleuwave's operations, including AI and VR/AR. Workforce development initiatives like Bleuwave University and the importance of company culture. In this episode Chad Gill sits down with JJ Levenske, the president and co-founder of Bleuwave. JJ shares the journey of transitioning from School Builder to Bleuwave and discusses their comprehensive facilities solutions. We delve into their strategic growth plans, including the expansion into MEP services and their ambitious revenue goal of $500 million. JJ highlights the importance of technology and data management in their operations, with exciting plans to integrate AI and VR/AR technologies. Workforce development and company culture are key focuses, with initiatives like Bleuwave University and a strong emphasis on hiring for attitude. Follow J.J. Levenske here: Website: https://bleuwave.com/ Podcast https://macandbleu.com/ Bleuwave on LinkedIn: https://www.linkedin.com/company/bleuwave/ J.J. on LinkedIn: https://www.linkedin.com/in/jjlevenske/ YouTube: https://www.youtube.com/channel/UCQRNQbgnEMbXz25w6ZVn7BQ Instagram: https://www.instagram.com/bleuwavegeneralcontracting/ Facebook: https://www.facebook.com/Bleuwaveconstruction/

Janna Colucci, the CEO and Co-Founder of Bundle, a construction materials procurement platform that enables project teams to run their materials purchasing process at 10x speed while providing 10-20% cost savings on every project. Prior to Bundle, Janna was a vice president at wellness real estate startup, Delos, where she project-managed healthy and sustainable building projects. She has also spent time working in modular construction and was one of the co-creators of Mindful MATERIALS. Janna received her BA from Dartmouth College and her MBA from the Stanford Graduate School of Business. Here’s a glimpse of what you’ll learn: • Janna's journey from environmental studies to co-founding Bundle • The vision and concept behind Bundle's streamlined procurement process • How Bundle boosts workflow efficiency and provides significant cost savings • Managing data for better pricing, forecasting, and documentation • Facilitating access and communication with regional and national suppliers In this episode: Chad Gill hosts Janna Colucci, CEO and co-founder of Bundle, a platform that aims to streamline the procurement process for construction materials by offering real-time pricing, lead times, and availability from vendors. Bundle provides significant cost savings on materials and supports both standardized products and custom quotes. The platform also helps builders manage their procurement data, offers direct communication between builders and suppliers, and various payment options. Follow VAs4Construction here: Website: https://www.vas4construction.com/ LinkedIn: https://www.linkedin.com/company/vas-4-construction/ Instagram: https://www.instagram.com/vas4construction/ Facebook: https://www.facebook.com/profile.php?id=61560725886770 X (formerly Twitter): https://x.com/vasconstruction?s=21 Follow Janna Colucci and Bundle here: Website: http://www.bundle.build Book a demo or sign up for an account on Bundle: https://projects.bundle.build/signup/01J2GE306CYEKHZ6Q8S10X1254 Bundle on LinkedIn: https://www.linkedin.com/company/bundlesolutionsinc/ Janna on LinkedIn: https://www.linkedin.com/in/jwc2021/ Instagram: https://www.instagram.com/bundle.build

In this GSA series, host Chad Gill talks with Nathan Donaldson, founder and CEO of Boost. Nathan brings a wealth of knowledge and experience from his work in change management and his involvement in the Global Speakers Academy series. The interview focused on implementing changes and KPI's, creating a safe to fail environment, the importance of managing change within organizations, and Nathan's book on change management. Here’s a glimpse of what you’ll learn: • Nathan's motivation for writing his book on change management, the three essential habits or mindsets for effective change and the power of small, incremental changes for significant impact. • How small changes can quickly and effectively spread through organizations. • The difference between creating a safe to fail environment and a fail-safe environment. • Insights into Nathan's book 'Unicorns and Rainbows,' and the significance of managing change within organizations.

Albert Bou Fadel, the Founder and CEO of SmartBarrel. With over 10 years of experience in the construction and glazing industry across various global projects, he recognized a significant inefficiency in workforce tracking. This realization ignited his passion to address this issue, leading to the creation of SmartBarrel. Driven by this vision, he spent a year mastering coding and electronics, developing the first prototype, and immediately identifying its vast potential for the construction industry. After successfully raising capital, he assembled a talented team and began scaling the business. Today, SmartBarrel is transforming workforce tracking in construction. In this episode, Chad Gill hosts Albert Bou Fadel, founder and CEO of Smart Barrel. The interview focuses on Albert's journey in developing Smart Barrel, a technology for improving workforce tracking in construction. The interview includes Albert's inspiration and challenges, the development of Smart Barrel's biometric time clock, its functionality and deployment on job sites, future prosp

David Poole is a seasoned professional with over 29 years of experience. David has been leading JP Specialties since 2008, demonstrating exceptional leadership and expertise. He was the secretary of the ACI 350 Environmental Engineering Concrete Structures Subcommittee for Hazardous Materials and Tightness Testing from 2008 to 2022. David is also the author of the newly released "Hazardous Material Containment in Concrete Structures" and "The Little Book of Waterstop," the latter being freely available for download. An active public speaker, David's engineering seminars are highly sought after by top engineering firms nationwide. His extensive experience and expertise make him a leading authority in the field of concrete structures and environmental engineering. In this episode, we dive into the world of water stops with David Poole, a seasoned professional with over 29 years of experience and author of 'The Little Book of Water Stop.' Join us as we explore the key points of David's expertise, including the types of water stops, installation methods, and insights into JP Specialties products. Discover the innovative Key Cup product, the importance of proper installation, and special applications that can improve water stop effectiveness. Plus, get actionable insights like downloading 'The Little Book of Water Stop' for detailed information.

Betty Mooney is the President of Brick Restoration Inc. - the largest masonry repair and restoration company serving the Greater Houston & Dallas/Ft. Worth Metro areas. The company serves over 2000 customers annually, boasting hundreds of 5-star reviews as a testament to their exceptional work. As the leader of the business for more than a decade, Betty ensures that Brick Restoration upholds its core principle of restoring properties to their original beauty. Under her guidance, the company continues to expand its services and influence with the aim of setting a new standard in masonry repairs across the industry. Here’s a glimpse of what you’ll learn: • Delivering Five-Star Service: Commitment to undetectable repairs and customer satisfaction. • Managing Family Business Dynamics: Insights on collaboration and implementing strong processes. • Leveraging Business Tools and Strategies: Utilizing EOS, "Scaling Up," and AI for growth and efficiency. • Optimizing Customer Service and Processes: Emphasizing streamlined procedures and excellent service. • Building a Lasting Legacy: Maintaining communication standards and ensuring generational transition. In this episode, Chad Gill interviews Betty Mooney, the president of Brick Restoration, Inc., discussing their focus on masonry repair and restoration services. Betty highlights the company's commitment to providing a five-star service experience, emphasizing undetectable repairs and customer satisfaction. Betty shares insights on managing the family business with her sister and implementing strong processes for success. The conversation delves into topics like utilizing tools such as EOS and scaling up, adapting to new technologies like AI for business operations, and maintaining a legacy of improving properties and lives through Brick Restoration's work.

In this episode, host Chad Gill talks with Peter DiStefano, owner of DiStefano Brothers Concrete Coatings, and Liz Berman, General Manager, about engaging with leaders in contracting management, emphasizing the importance of proposing and implementing solutions in business. Peter and together with his team, focus on design and functionality, specializing in quick projects with minimal disruption, high-quality work, and a low-pressure sales approach. Liz's collaborative leadership and commitment to quality are highlighted, along with her energy and creative problem-solving within the community. The conversation covers the importance of customer satisfaction by delighting customers, providing excellent service, and implementing processes and software for easier review management. Effective communication and response are crucial, with a focus on addressing client concerns promptly and responding to feedback. Empowering team decisions is emphasized, celebrating and empowering staff to make field decisions, and encouraging a culture of integrity and doing the right thing. Team engagement and recognition are promoted, with pride in work and core values leading to team engagement, and recognition and shout-outs tied to core values for motivation. Finally, promoting team success and recognition through company shout-outs tied to core values and using HR systems for communication and recognition within the team is discussed.

Brandon and Ryan Workman are the co-founders of United Floor Coatings. Combining digital marketing expertise with hands-on trade experience, they have established themselves as leaders in the epoxy flooring industry. Their unique approach to business has set them apart and enabled them to create a successful company known for its quality and customer care. In this episode, Chad hosts Brandon and Ryan Workman from United Floor Coatings, who share their journey from digital marketing to mastering the epoxy flooring industry. They discuss the critical importance of hands-on experience, building trust within the team, and creating a company culture centered around care and stewardship. Here’s a glimpse of what you’ll learn: • The Workman brothers' transition from digital marketing to the epoxy flooring industry • The significance of knowing the craft and building a trustworthy team • Effective marketing strategies and lead generation techniques • The impact of hiring and delegating responsibilities on business growth • The importance of structured systems and operations management • Balancing business decisions for sustainable growth • Cultivating a caring and engaged team culture for long-term success This episode is brought to you by Laminin Coaching. Laminin Coaching revolutionizes construction business management by combining expert executive coaching with specialized remote support. Our services are crafted to tackle the unique challenges of the construction industry, offering a pathway to enhanced efficiency and leadership growth. With our support, from executive assistants to estimating and project admins, you can focus on what truly matters: driving your business forward and achieving a balanced life. Let Laminin Coaching guide you to operational excellence and redefine your success. Visit our website at www.laminincoach.com

Michael Price is the CEO of Bay Area Concretes (BAC) and PolishedCrete, a company recognized globally as a leader in the concrete industry, specifically noted for being one of the pioneering polished concrete contractors. Recognized for his significant contributions to the industry since the 1980s, Michael pioneered the use of concrete stains and dyes, and in 1999, he cemented his status with advancements in polished concrete. Under his leadership, BAC has become a beacon, offering various services, from architectural concrete to pioneering polished techniques, while maintaining excellence. A proud alumnus of California Polytechnic State University, Michael has been involved at every level of management and installation over his 40-year career within the company, driving innovation and earning numerous awards for his company. In this episode… How can an industry that has been around for ages continue to evolve and adapt? What is required to lead a business through decades of change without losing its foundational values? Can clear communication indeed be the secret sauce to longstanding success? From stamped concrete in the '80s to pioneering polished concrete in the '90s, veteran contractor Michael Price has witnessed firsthand the evolving landscape of the concrete industry. He reveals his company’s approach to maintaining a stellar reputation through consistently managing client expectations and emphasizing clear communication. The conversation also dives into aligning with architects and ensuring all stakeholders have a unified understanding of project outcomes. Michael addresses the challenge of achieving consistent finishes with polished concrete, providing insights for ensuring client satisfaction. In this episode of Get the Intel, Chad Gill hosts Michael Price, the CEO of Bay Area Concretes and PolishedCrete, about the shifting dynamics in the polished concrete industry. They delve into establishing and managing client expectations, how to overcome generational gaps in communication, and how to deliver tough messages and still secure contracts. Michael’s experience and methodologies hold valuable lessons for anyone dealing with tangible products and client relations.

Scott Jolly is the Owner and Founder of Site Consulting Specialists, a national organization specializing in capital expenditure and facility maintenance projects for commercial real estate. With over two decades of experience, he has become a notable figure in the real estate and construction industries, managing projects across 15 states. Scott began his entrepreneurial journey in his 20s by founding several companies, continuing to drive growth and innovation across his ventures. He is also a Partner at City Service Contracting Northern Nevada, serving the company’s commercial clients and expanding services in Northern California. Previously, Scott served as the Vice President of Caliber Paving, where he notably grew the company's revenue from $4 million to $14.5 million as the economy recovered. In this episode… Is there an optimal time to hire new staff, and how do you ensure they're ready to hit the ground running when business picks up? What if there was a way to train your team effectively while avoiding the heavy-season rush? How can you better utilize slow periods to enhance your business operations? Scott Jolly, a seasoned real estate and construction professional, reveals his strategies for riding out the cyclical nature of the construction industry successfully. Reflecting on his pivot from leading a successful paving company to starting his consulting firm, Scott emphasizes innovation and streamlining operations. He delves into his firm’s strategic timing for hiring and training for business efficiency and provides crucial insights into leveraging platforms like LinkedIn for business growth. His approach highlights the benefits of getting involved with professional associations, the crucial role of process documents, and how taking time off can reset one's focus and energy. In this episode of Get the Intel, Chad Gill chats with Scott Jolly, the Owner and Founder of Site Consulting Specialists, about expert strategies for managing the ebb and flow of work in the construction industry. They delve into Scott's methods for effective time management and delegation, his financial strategies for hiring during slower business periods, and finding a balance between hard work and necessary downtime to ensure long-term business sustainability and personal well-being.

Matt Jeffery is the Co-owner of Chattanooga Floor Care (CFC), a leading provider of polished concrete and resinous coating installations in Tennessee. Apart from CFC, he is also the Owner of Southeast Specialty Flooring, which specializes in concrete floor polishing, trowel polishing, and epoxy flooring systems in both commercial and industrial settings. A former musician, bartender, and teacher, Matt transitioned into entrepreneurship nine years ago, cultivating CFC into a distinguished presence in the industrial, commercial, and residential sectors. With a foundation built on years of experience alongside his father and a passion for innovation, he remains at the forefront of driving success and positive change in workforce development and community initiatives. In this episode… Have you ever wondered what separates the industry leaders from the rest in the world of contracting and construction? Innovative leadership enables businesses to thrive — not just for profit but also with a purpose. What if there was a way to revolutionize an entire industry while still making meaningful community contributions? Seasoned contractor Matt Jeffery shares insights on the emerging trends in concrete polishing and resinous coatings, emphasizing the importance of continuing education. Matt also discusses the implementation of EOS for his business operations and the Profit-First strategy for finance management, revealing tips that have led to an impressive 97% efficiency rate. His approach to creating a company culture that fosters growth, trust, and accountability offers valuable lessons for any business leader. In this episode of Get the Intel, Chad Gill chats with Matt Jeffery, the Co-owner of Chattanooga Floor Care (CFC), about building a successful concrete floor care business. They delve deeper into how structured leadership can dramatically improve project outcomes, the role of competitive teamwork in enhancing performance, and the crucial impact of detailed pre-job planning. Tune in to discover how to apply these principles to your endeavors for more tremendous success and impact.

Vinessa Palermo is the CEO of LaSalle Construction Services, a professional, full-service construction firm focused on delivering quality and performance in the built environment. With a focus on construction management, Vinessa's journey into the industry began with mentorship from her father, internships, and early graduation. Under her leadership, LaSalle stands out with its self-performed division and subcontracting to mega general contractors. Vinessa is known for integrating modern technologies and innovative management practices into the traditional construction industry, promoting growth and diversity. In this episode… Navigating the construction industry as a young leader, especially when inheriting a family business, presents unique challenges. These include establishing credibility, integrating modern practices, and maintaining the company's legacy while pushing for innovation and growth. The industry is notoriously tough on newcomers, particularly women, making these challenges even more daunting. Vinessa Palermo credits her father's unwavering support and meticulous preparation for her success, illustrating the importance of familial and mentorship networks in navigating the industry's challenges. She emphasizes the significance of cultivating a supportive team, underscoring the collaborative nature of effective leadership in construction management. Highlighting her company’s approach to general contracting, Vinessa stresses the importance of carving a niche for one’s brand and the transformative potential of technology, particularly AI. Furthermore, Vinessa's focus on maintaining strong relationships with employees and clients has been crucial to her success, demonstrating the power of effective leadership and a clear vision. In this episode of Get the Intel, Chad Gill welcomes Vinessa Palermo, the CEO of LaSalle Construction Services, about her journey in modernizing a traditional industry. Vinessa shares her approach to leveraging self-performed divisions for competitive advantage, how she navigates the complexities and overcomes gender biases, the value of leveraging technology, and the role of mentorship in career success.