Hitting The Mark

Before starting chocolate brand Spring & Mulberry, Kathryn Shah was a brand strategy consultant who served as the Vice President of Global Marketing at Pantone and the Brand Manager for Veuve Clicquot Champagne, two brands 99% of us love and look up to. It was a trip to India and a cancer diagnosis that led to her launching her startup Spring & Mulberry, a line of date-sweetened chocolate bars. After having Jeni Britton of Floura on the last episode, this is part 2 of another serendipitous series where I have two highly accomplished female founders of innovative health food brands on the show back-to-back. This episode is filled with insights from Kathryn’s brand-building journey - from working at Unilever on building the Ragu Pasta Sauce brand, to driving brand growth at Veuve Cliquot to launching her own brand in a very poetic and decisive manner.

Many of you know Jeni Britton from episode 28, where we did a deep dive into Jeni's Ice Creams, which she started at age 22 and now sells in 80 scoop shops and 12,500 retailers with an annual revenue north of 125 million as part two of my quick mini-series where I talk with my previous guests about their recent new brand launches. Today, we dive into a new chapter of Jeni's entrepreneurial journey with Floura. Floura is a next-generation fiber company that currently offers fiber bars, which she calls Fruit Crush Bars, in multiple flavors. As was the case in my previous conversation with Jeni, this episode is us nerding out on all things branding, from focus groups to customer perception, from deriving your brand DNA to naming to organic branding. At the same time, you learn about the power of fiber. A delightful and inspiring conversation you do not want to miss.

This is the first time I get to say ‘welcome back’ on Hitting The Mark as I had Till Janczukowicz, the founder of Berlin-based IDAGIO, which is often described as 'the Spotify for classical music,' on episode 21. But this is not a Let’s catch up with Till episode to check in on IDAGIO. Instead, I recently saw that he is preparing for an exciting brand launch that features none other than John Malkovich to kick things off. The idea? Spend a month with John. Hello Genius is the brand's name, and it fosters a whole new level of mentorship, access, and community. On this episode, Till shares his vision for the brand in his typical intellectually stimulating and curiosity-evoking manner.

Ilay Karateke is on a mission to bring Labneh to kitchens around the United States, or maybe this is more of a sprint than a mission because her brand, BEZI, is moving fast. Product development started in the kitchen a year ago. Today, they're in stores across New York City with e-commerce starting in December, and I can almost assure you that national distribution will follow shortly. This is one of the very few super early-stage startup brands—BEZI has only been on the market for a few weeks—that I invited to this show. And very quickly, during this episode, you will understand why. We talk about the power of design, data, photography, brand strategy, social media growth strategies, and so much in between. If you are a founder, a marketer, or someone working with brands, this is an episode not to be missed as it will leave you inspired and ready to push on all things 'brand.'

Together with his brother, Ben Checketts co-founded Rhone, an athleisure wear brand inspired by the quality of Lululemon and the urge to craft a stand-out label for men. The brand is driven by the pursuit of mental fitness and Ben’s philosophy on branding is both refreshing and insightful. We talk about naming, focus groups, how brands are shaped yet set free – a lot like children are being raised – and why Rhone's Co-Founders bought out their investors to see through the next chapter of the fast-growing clothing brand.

Matt McLean ventured into the organic juice business 25 years ago with one goal: to fuel families with uncompromised nutrition. Today, Uncle Matt’s Organic produces the #1 bestselling organic orange juice nationwide. Matt is hustling the same way he did 25 years ago with new product launches and market expansions happening as we speak. We talk about how his initial packaging design was hitting the mark for his ideal customer but left the rest of the country wayside, the very moment he learned that his juice would be accepted by a major grocery store chain, and how he exited the business just to repurchase it a few years later. Get ready for a highly entertaining episode with a true entrepreneur who has his heart in the right place and it shows through so many aspects of the Uncle Matt’s brand.

Aleksandra Medina and Katrin Kaurov co-founded Frich (which stands for 'F***ing rich'), a financial literacy app for Gen Z that breaks the money taboo and makes it a social topic. Frich busts into the world of corporate finance backed by a brand that could not be any more differentiated and authentic. With their fists in the air, Aleksandra and Katrin lead with transparency in an opaque space and share the truth about how one compares to their peers financially. The app uses social media to gather that truth while social media is at the very heart of why so many feel financially inadequate. A fascinating startup and an equally fascinating conversation filled with brand insights any founder or marketer should grab onto.

Episode 109 brings us Rockwell Shah, the CEO, and N.B. Patil, the Co-Founder & CTO of Ozlo, an innovation startup in the sleep technology space. All three of Ozlo’s Co-Founders are former Bose veterans and they acquired and licensed assets from Bose to resurrect the discontinued but beloved Sleepbuds. This episode is a fascinating conversation about building a new brand on existing IP, the fragile tension between what customers say they want and what they actually need, building a brand not on a singular product but a grander vision, how most consumer startups fail because they are not telling the right story, and how branding, in the end, is all about alignment – a simple but deep thought that we are exploring further together today.

Joan Nguyen is the Co-Founder and CEO of bumo, a brand that provides outstanding on-demand childcare for families and employers. Bumo considers itself in the business of 'parent care' and today you can learn all about the TLC she and her Co-Founder put into crafting the bumo brand very hands-on, strategic, and filled with raw authenticity. Trust is bumo’s brand DNA, but with an audience of new parents, you show trustworthiness very differently than you would with a financial organization for example. Listen in as we talk all things branding, but we also dive into the psychology that drives purchasing decisions, data that could point you the wrong way, and how bumo ended up with 'obsessive users' despite the many pivots in the brand’s journey. It was a fascinating conversation and I am excited to share it with all you brand-builders, may you be a founder or a marketer or a designer: This one is not be missed, despite the subpar audio on my end given a slew of technical difficulties. Yes, this can even happen to those who have recorded 100+ episodes. Joan labeled it 'resilience' and that is exactly how I see it.

Bennett Maxwell is the Founder and Chairman of Dirty Dough, one of the fastest-growing restaurant concepts in the US with 70 locations and another couple hundred in development. In this episode, we get to hear how Bennett’s authentic reaction to a lawsuit that could have taken the business out instead created brand buzz, helped build his tribe, and added to the company's growth. We dive into the idea of instilling your personal mission into your company, how listening to a team member's interactions with a customer changed the meaning of this brand's name, and how color choices can directly affect business success. That and so much more in this delightful conversation with Dirty Dough’s Founder, stuffed with gooey insights.

Michelle Penczak was my assistant for 3 years. Today she runs a 400-people strong brand employing military spouses that made #297 on the Inc 5000 last year. Squared Away is rooted in a mutual bond between people and philosophies and is doing what I keep advising most everyone to be doing: The brand is highly niche-focused, was born out of a personal necessity, and came with a tribe in-tow.

Alex Ostroy successfully combined his passion for cycling and art into a beloved brand that creates eclectic clothing for cyclists who crave self-expression in an industry known for the opposite. Coming from a graphic design and Creative Direction background, Alex’s story and advice will resonate with a lot of you who struggle with blending art and business, who doubt yourself when going with your gut instincts rather than catering to the audience and market at all times and are afraid of combining passions to create a brand for themselves.

Kim Pham is a first-generation Vietnamese-American, the daughter of refugees, and, together with her sister Vanessa, the Co-Founder of Omsom, the loud and proud Asian food brand of noodles and sauces. This episode already ranks very high on my top favorite HTM interviews ever. When founders start with a why and figure out the how and the what in the process, that’s when you know great brand stories are in the making. Don't miss this episode.

Marco Zappacosta built Thumbtack, the marketplace for home services, over the last 15 years. In 2021 Thumbtack had a $3.2 billion valuation and the highest number of professional listings, followed by Yelp. In this episode, we dive into how Marco’s background from having entrepreneurial parents - his father co-founded Logitech nonetheless - and running his startup basically from straight out of college to today has shaped the Thumbtack brand. As you can imagine, many insights are awaiting you in this inspiring conversation.

Michael Berkowitz was a commodities trader who switched to the fashion world after taking on coat-making as a hobby. Yes, you heard that correctly. So he shifted to what in plain sight could be seen as yet another commodity: making coats. But there is more to this story than meets the eye as he solved tangible problems while being credited with making 'quiet luxury' a new movement in the world of brands. Launching a quiet luxury brand seems to come with tons of added risk. What gave him the confidence to launch into the flashy fashion world without that type of branding? The answer to that, plus plentiful branding and marketing insights is what awaits you on this episode as we kick off the New Year. Oh, and in case you think you have not heard of Norwegian Wool, I am certain you have seen their products on HBO's hugely successful show Succession which has outfitted their cast and even mentioned the brand by name.

Hitting The Mark is back from its hiatus with guest host Kara Ebel interviewing Fabian Geyrhalter. We wanted to do something special for episode 101, and here we go! You know Fabian Geyrhalter as the host of this show, but today we spin things around and have Fabian in the hot seat talking about his innovative hardware startup for audiophiles and music lovers. Trendhunter calls Toneoptic 'progressive,' Forbes 'revolutionary,' and the Financial Times 'clever.' Fabian shares the hurdles and fails, how he crafted the brand strategy and created bootstrapped journeys and experiences for his tribe, and he dives into all things branding, marketing, and entrepreneurship. An episode as unique as his company's product. Enjoy!

This is episode 100 of Hitting The Mark and we worked for months to ensure we have the founder of an iconic brand for you. One most probably all of you know and many of you own a piece of the brand. To say we succeeded would be an understatement. Travis Rosbach founded the world’s most used water bottle brand that took the nation, and the globe, by storm: Hydro Flask. From its iconic icon – pun intended – to its many colors and varied audience, let me take you on a ride from Travis’ background as a pilot, Scuba diver, and marine captain to being presented a 99 designs logo by a pricey marketing agency to his 1-liter bottle launch that in fact held 40 ounces. It is a wild ride, it is an educational ride, it is the ride of HTM 100.

Tate Huffard launched Best Day Brewing last year, an alcohol-free range of craft beers for the fun-loving, hard-charging, adventure-seeking thirsty souls for whom good is just not good enough. Packed with relentless optimism, a distinctive brand design, and a powerful ethos, Best Day sees its beer as a comma and not a period in your journey through the day. Tate and I talk about the significance of the 'best day yet' philosophy turned tagline, the process of making great alcohol-free beer, the power of simplicity in design, and how coming from the outside into an industry poses a huge opportunity to do things differently from the get-go.

Nichole Montoya, together with a designer, co-founded Cheddar Up ten years ago. The platform helps over 100,000 groups and organizations collect payments and information to support and grow their communities. Nichole and I talk about how important design was to the success of the brand, how, as a product company, being highly aware of feature creep is a must to ensure the brand does not steer too far away from its positioning and how getting outside brand help can re-invigorate the product experience.

Matteo Grassi went from breakdancing in Italy to traveling with a circus across Australia, then overseeing 7 e-commerce brands and lately launching Popup, a no-code online store-building platform that provides flexibility in customers' journeys. All of this said, Matteo also holds a Masters in Psychology and worked as a brand strategist. What you get when you combine these life experiences and education is someone who has a no-bs approach to brand thinking and community building and on today’s episode, this is exactly what we dive into head-first, while also learning about the strategy in which IKEA places mirrors in their stores and how cross-border online sales should really look like. And, skip the first 10 minutes if you are not interested in us talking about the future of music since Matteo, amongst all these other things, is also a producer.