Terry Hammer joins Megan in our latest episode to discuss how to maintain relevance in the ever evolving and competitive hospitality industry. Terry has been an innkeeper for 24 years, growing a 5-room Inn into 20 rooms, a wedding venue, and spa services on two properties that will gross about $3 million in 2019. TerryRead More
Megan is joined by Nikki Harth, owner of a chic boutique hotel with surfing at its center, and Phil Jenkins, a long term Innkeeper and musician, to discuss combining your passions in life with your Inn or Bed and Breakfast.
Mark Smith and Matthew Lovette of Jumping Rocks Photography join Megan to discuss how their time as Innkeepers has influenced their work as leading interior, architectural and food photographers in the hospitality industry.
Tom McComb from Outdoor Lighting Perspectives discusses how professional outdoor lighting can differentiate your property, drive profits and enhance guest experience and improve safety. From Fred Pierce, TextingReviews.com, advice on how to increase your number of guest reviews and manage your reputation online.
Cammy Houser from Airbnb shares the new program to include categories for Bed and breakfasts and Boutique Hotels. Also, Cammie shares great tips for getting the most out of your listing and how innkeepers should be promoting their properties.
All innkeepers can expect a canine to cross their path at some point — even if they don’t have a pet-friendly inn. In today’s episode, Darren Drevik of the Phineas Swan Bed and Breakfast and David Hiler, former owner of the Three Mountain Inn, share their experiences with the world of pet-friendly innkeeping as well asRead More
Dedicating decades to a career requires regular inspiration in order to keep things fresh — and an innkeeping career is no different. In today’s episode, Bev Davis and Rick Litchfield of the Captain Lord Mansion discuss their experience and share tips they’ve used for keeping their careers in innkeeping fresh and inspiring after over 40 yearsRead More
As the saying goes, kids will be kids — even when they’re growing up in your inn. In this episode, Judy Hueber of the Chesterfield Inn joins Megan to discuss the trials and triumphs of raising children in the inn. Also on the episode, David Hiler returns to share his experience welcoming his son intoRead More
When it comes to innkeeping, just one stray hair on the pillowcase can equal disaster. Never miss a rip, stain, or hair again — Larry Davis from the Willard Street Inn shares his go-to tools for keeping his inn spick and span. Also in this episode, Leslie Mulcahy from the Rabbit Hill Inn returns toRead More
To join or not to join: that is the question facing innkeepers when it comes to hotel collections like Select Registry and The Diamond Collection. In this episode, you’ll learn the benefits of Select Registry and the Diamond Collection from Judy Hueber at the Chesterfield Inn. Plus, David Hiler, a former inspector for the DiamondRead More
Do you know your OTAs from your SEO? In today’s digital landscape, knowing how to market your inn online is as vital as keeping up with the latest amenities and most-effective cleaning techniques. Luke Stafford, CEO of Mondo Mediaworks, talks with Megan about the top digital marketing strategies for innkeepers. Plus, he shares the next bigRead More
Dreaming of starting a bed and breakfast or opening your own inn? It’s not as easy as baked goods and antiques. Leslie Mulcahy of the Rabbit Hill Inn joins Megan to discuss her favorite tips and tricks for prospective innkeepers and how she and her husband came to own the Rabbit Hill Inn. They coverRead More