Insights@work

In this episode of the Insights@Work podcast, host Shawna Gee sits down with Dr. Karyn Gordon, a leading authority on understanding and motivating different generations. Dr. Gordon, the founder and CEO of DK Leadership, shares her journey from aspiring family counsellor to renowned speaker and expert on multigenerational workforces. The discussion takes a dive deep into the characteristics, cultural contexts, and workplace dynamics of Baby Boomers, Gen X, Millennials, and Gen Z, offering practical advice on fostering better communication and understanding across generations. Learn how to harness the strengths of each generation to create a harmonious and productive work environment. Copyright © 2024 ADP, Inc. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (October 29, 2024).

In this episode, we are joined by Dane Jensen, author of "The Power of Pressure: Why Pressure Isn't the Problem, It's the Solution." Dane is a keynote speaker, a thought leader featured in the Harvard Business Review and the Wall Street Journal, and an educator at leading business schools in North America. During our conversation, we delve into the world of meta-skills, the nature of pressure, and its impact on various pursuits, from the Olympics to the general workplace. Dane shares valuable insights on how pressure can be a tool for growth and performance rather than a hindrance. We explore the concept of meta-skills, such as self-awareness, empathy, flexibility, creativity, learning capacity, and resilience, and discuss how these skills can help individuals adapt to the fast-paced changes in today's work environment. Dane emphasizes the importance of feedback, self-reflection, and developing a mindset that embraces continuous evolution. Tune in to gain practical tips and strategies to harness pressure positively and enhance your performance at work. Copyright © 2024 ADP, Inc. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (September 26, 2024).

Is being busy your “badge of honor?” Do you prioritize what’s truly urgent? Feel like you’ve achieved your day’s top priorities with the real-life tactics provided by organizational workplace expert Mridu Nagrath-Parikh. You’ll learn how to eliminate distractions, slay all of your to-do’s and succeed in overcoming procrastination and squashing overwhelm. Featured Guest: Mridu Nagrath-Parikh: founder of Life Is Organized; author of "Accomplish It: 7 Simple Actions To Get The Right Things Done And Achieve Your Goals.”; Productivity Speaker and Coach; Contributor to The Huffington Post, Good Housekeeping; Top 20 Home Office Organizing Expert Topics Discussed: The realties of multi-tasking; achieve tasks using 25-minute dedicated work sprints; Stop being an Urgency Junkie; Tactics to eliminate distractions; Prioritizing what’s really urgent; Implementing your own “Power Hour”; Evening routines to set yourself up for success tomorrow; Accurately estimate how long tasks should take; Learn how to delegate; Sample phrases to say to politely say “No” and move the meeting agenda forward Copyright © 2023 ADP, LLC. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (August 16, 2023).

To land that dream job, you first need a dream - and a plan. Dive in as Insights@Work host Jeff Livingston learns first-hand from author and former Executive Recruiter for Google, Ginny Clarke, what today’s leaders need and the purposeful approach you need to take to succeed in today’s modern workplace. Featured Guest: Ginny Clarke: keynote speaker; Talent Advisor; author of “Career Mapping: Charting your course in the new world of work”, and podcast host of “Fifth Dimensional Leadership” Topics Discussed: Career Mapping; adapting your career plan as circumstances change; Fifth-Dimensional Leadership - leading with purpose and values and creating a positive impact on society, workplace culture from inside Google’s headquarters Copyright © 2023 ADP, Inc. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (April 17, 2023).

A healthy sense of humor and fun helps organizations drive outrageous results. Challenge your conventional thinking about work as author, keynote speaker and HR expert Mike Kerr rolls out a barrel-full of creative real-world examples that will inject humor and fun into the workplace and make your business a destination for great employees. Featured Guest: Mike Kerr: keynote speaker; Contributor to Fast Company, The Wall Street Journal, Forbes on-line; author of “the Humor Advantage”, “Hire, Inspire, and Fuel their Fire” and “the Jerk-Free Workplace” Topics Discussed: Using humor to create a balance of fun and professionalism, long-term employees VS. loyal employees, the “right reasons” to lose an employee, rituals and traditions to create an engaged workforce, innovative ways to recognize workers Copyright © 2023 ADP, LLC. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (January 23, 2023).

Empowering teams to innovate and adopt best practices is based on creativity, collaboration and perseverance. Dive into this week’s “out-of-this-world” Insights@Work episode where two-time astronaut Dr. David Williams details how to create ideal workplace conditions where innovation thrives. You’ll learn how influence works within organizations so your team can achieve remarkable outcomes. Featured Guest: Astronaut Dave Williams has flown to space twice, logged more than 17 hours of spacewalks; Best-selling author of “Defying Limits: Lessons From the Edge of the Universe” & “Leadership Moments from NASA: achieving the impossible”, keynote speaker, NASA Executive, President & CEO and Family Medical Physician Topics Discussed: Improving collaboration, creating respect & encouraging friendly debate, encouraging positive peer pressure, the questions a leader should ask Copyright © 2022 ADP, LLC. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (December 12, 2022).

With women of color comprising one of the fastest-growing segments in the workforce there’s never been a better time to create a corporate culture genuinely inclusive to all. Unleash DEI to its fullest potential as TED Talk speaker, best-selling author and Women of Color expert Deepa Purushothaman shares her insights gained from hundreds of interviews with women of color across all industries and cultural backgrounds. Go beyond the buzzwords and move your DEI strategy forward with this authentic, intimate and insightful conversation. Featured Guest: Deepa Purushothaman. Best-selling author of “The First, the Few, the Only: How Women of Color Can Redefine Power in Corporate America”, keynote speaker and TED Talk sensation Topics Discussed: Real-life tips to confront microaggressions, outdated norms, and workplace misconceptions; Overcoming Imposter Syndrome; Leadership DEI messaging; Encouraging Allyship in the workplace Copyright © 2022 ADP, LLC. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (November 21, 2022).

Whether you lead or support others, YOU’RE the prime candidate to become a “Potentiator” - someone who creates breakthroughs by helping others play at their best. Dive in with best-selling author, keynote speaker and creator of the “Potentiator” concept Mike Lipkin as he shares his blueprint to creating breakthroughs for yourself and for the people around you. Featured Guest: Mike Lipkin. Best-selling author of “The Potentiator. How to create breakthroughs with others in a Post-Pandemic World”, keynote speaker to over 1 million attendees in 67 countries Topics Discussed: Building trust with others, What’s a Potentiator? The importance of being bold, Managing Gen Z’s workplace & career expectations, Becoming a Champion Communicator, Why speed trumps perfection, Lessons learned through meeting Nelson Mandela Copyright © 2022 ADP, LLC. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (September 20, 2022).

Growth in any organization begins with you. Dive in with personal disruption expert Whitney Johnson, as she details how you can best respond to your own deep longing to grow, and in turn grow your people and your organization. With a focus on the “S Curve of Learning” you’ll learn how growth happens and direct yourself and others in your company to create a culture that fosters it. Featured Guests: Whitney Johnson: best-selling author, keynote speaker, Podcast Host and frequent contributor to Harvard Business Review and MIT Sloan Management Review Topics Discussed: What’s the “S Curve”, Designing roles and teams to maximize learning and engagement, Building a resilient workforce, Empower innovation through disruption, Attributes Vs. Skills, “I am” statements Copyright © 2022 ADP, LLC. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (September 7, 2022).

What’s the quickest way to close the payroll process and HR productivity gap? Find out as special guest, North America's only “Payroll Doctor”, Brent Weiss talks about payroll metrics, better analytics and the future of payroll and HRIS technology. “The Doctor is in” and he’s got your prescription for payroll process success. Featured Guest: Brent Weiss PhD; Senior Director, Product Management, People Analytics & Benchmarking, ADP Topics Discussed: Finding accurate payroll and HR data; Benchmarking payroll and HR data against your competitors; Improving payroll KPI’s and delivering strategic reports; How payroll data helps improve turnover, meets DEI targets and develops competitive candidate offers Copyright © 2022 ADP, LLC. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (June 20, 2022).

As resignations continue, it appears like CHROs are falling all over themselves to secure any and all talent. But what happens when candidate priorities shift? Will they still be a fit in 6 months time? Dive in as special guest, North America's leading Talent Engagement expert, Eric Termuende, talks about attracting and retaining the RIGHT talent. Afterall, when it comes to HR - “Engagement” is a noun – it’s the result of what happens when you focus on the right things. Featured Guest: Eric Termuende - TedX Speaker; Featured in Forbes, HuffPost, Thrive Global, HBR; Keynote Speaker and author of best-seller “Rethink Work: Finding and Keeping the Right Talent” Topics Discussed: The 4 waves of the Great Resignation, What is means to ‘plant your flag’ and how to do it, How to tell a better, budget-friendly story to attract top talent, Why the best defense is a good offence; and Where you’ll find your best recruiters Copyright © 2022 ADP, LLC. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (May 9, 2022).

How does the HR Professional keep Diversity, Equity and Inclusion (DEI) top-of-mind alongside other strategic operational and revenue driving activities? Dive in as this week’s special guest, Teri Dennis Davies, Chief Diversity, Equity and Inclusion Officer for MLSE discusses how her team made history, positioning DEI as an organization-wide priority, all the way from their Executive leadership team in the boardroom, to their players on the field. Featured Guest: Teri Dennis Davies, Chief Diversity, Equity and Inclusion Officer for MLSE (Maple Leaf Sports and Entertainment). Parent organization of the Toronto Raptors, Toronto Maple Leafs, Toronto Football Club (FC) and the Toronto Argonauts. Topics Discussed: Transitioning from the role of HR Practitioner to Senior HR Executive, Establishing a “DEI Commitment Statement”, Communicating DEI and HR strategy to the front line, and Teri’s celebrity brush with greatness Copyright © 2022 ADP, LLC. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (April 19, 2022).

While we’ve been focusing on mental health in the workplace, have we overlooked our workforce’s social health? Find as North America’s leading social health expert, Pete Bombaci, Founder of the Genwell Project, discusses the importance of social health in the workplace, it’s benefits and the first steps HR professionals can take towards building a more productive, purposefully driven and connected workforce. Featured Guest: Pete Bombaci; Founder of The GenWell Project, the Human Connection Movement, thought leader, speaker, motivator, curator, humanitarian Topics Discussed: What is social health, Building a social health strategy, First steps in implementing a social health program, Going beyond the Social Committee, Who’s responsible for a company’s social health, Including remote employees, Connecting the workplace to community purpose programs Copyright © 2022 ADP, LLC. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (March 21, 2022).

Creativity and innovation generates success. Dive in as this week’s special guest, Ken Hughes, Europe’s leading Keynote speaker and disruption expert, shares his winning formula to fuel the innovation engine. From “Chaos Ninjas” to “Playologists”, you’ll learn how to recognize new opportunities to build today’s much needed creative corporate culture. Featured Guests: Ken Hughes; Keynote Conference Speaker, YouTube Sensation, Change Innovation & Disruption expert Topics Discussed: Exercising the creative muscle, Releasing your Chaos Ninja, Building a creative & innovative corporate culture, How to stop saying “No” and start saying “Yes”, Opening up your world to recognize new opportunities; and Inspiring creativity in others Copyright © 2022 ADP, LLC. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (March 7, 2022).

Does your team have what it takes to succeed in any situation? Dive in when this week’s special guests, former US Navy Seal Commander Rich Diviney, and Leaders2Inspire Chief Experience Officer Deb Lawson share their favourite leadership tips to help you understand your own attributes, build a high performing team and fast-track optimal performance inside and outside of your workplace. Featured Guests: Rich Diviney; best-selling author, speaker & US Navy Seal, retired. Deb Lawson; Chief Experience Officer, Leaders2Inspire Topics Discussed: What is corporate social transformation, The attributes of a great leader, attributes vs. skills, How do you “show up” at work?, Leader2Inspire’s unique leadership training program, Creating a culture of purpose Copyright © 2022 ADP, LLC. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (February 21st, 2022).

Does your company create a strong connection between a great employee and customer experience? Improve your bottom-line as North America’s leading employee experience expert(Ex) Greg Kihlström outlines his favourite tips to deliver an Ex strategy that results in happier, more productive and motivated employees. Featured Guest: Greg Kihlström; Two-time CEO, best-selling author, speaker, Principal and Chief Strategist at GK5A. He is also the host of The Agile Brand with Greg Kihlström podcast. Topics Discussed: the Great Resignation’s impact on employee experience, Remote and hybrid work’s impact on employee experience, Breaking down silos and aligning teams, Who’s responsible for employee experience, Enabling an employee experience mindset, the “inside out” strategy, closing the gap between company communication and employee comprehension Copyright © 2022 ADP, LLC. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (February 7th, 2022).

With the great realization here, and social distancing now commonplace, HR professionals have had to come up with creative ways to reach new candidates, to grow their talent pools. From developing a campus recruitment strategy to creating instant rapport with the student body, campus engagement experts Maurice Fernandes and Mark Whitten lay out the tactics required to reach today’s university and college students. Featured Guests: Maurice Fernandes, Career Education Specialist/Faculty of Science (Ryerson University) and Mark Whitten, Manager, Employer Engagement/Career & Co-op Centre (Ryerson University) Topics Discussed: Establishing a talent pipeline, Who should be on your “Campus Recruitment Dream Team”, keeping your employer brand front and centre, recruiting activity cadence and volume, positioning your brand as an employer-of-choice vs. much larger competitors, speaking to the values students appreciate Copyright © 2022 ADP, LLC. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (January 24, 2022).

As we close the books on 2021, this year’s first episode explores which labor law trends today’s HR Professional needs to be on the lookout for in 2022. From vaccination policy and accommodation to protecting an employee’s medical information - employment lawyer and founder of SpringLaw, Lisa Stam provides her expert insight into your most pressing HR legal questions. Featured Guest: Lisa Stam BA, LLB; Founder of SpringLaw Topics Discussed: Vaccination in the workplace, what constitutes a poisoned workplace, what is considered harassment in regards to the vaccination debate, the importance of onboarding temporary/contract employees, right to disconnect legislation, major HR legislative trends to watch for in 2022 Copyright © 2022 ADP, LLC. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (January 10, 2022).

Do you really know who you’re hiring? Is a background check necessary? Find out as this week’s guest, Marty Britton, President of Britton Management Profiles takes you through the components of a background check and why this process is so important to protecting your brand, your employees and delivering a positive candidate hiring and onboarding experience. Featured Guest: Marty Britton, President of Britton Management Profiles Topics Discussed: Resume red flags, To outsource or not? Components of a background check, The human intuition, Incorporating background screening into employee recruitment and onboarding, respecting candidate privacy and legal rights, machine learning and social media checks Copyright © 2021 ADP, LLC. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (December 6, 2021).

When your company is vying to win that new employee’s heart and soul, the old saying “you only get one chance to make a great first impression,” is now more important than ever. Set your new employee up for success, right from the start, with the tactics shared by this episode’s special guest, employee onboarding expert Donna Koop. Featured Guest: Donna Koop, Executive HR Relationship Manager; ADP Canada Topics Discussed: Orientation vs. Onboarding, Entrance interviews, Leveraging employee passions, creating a strong bond between the new employee and company Copyright © 2021 ADP, LLC. All rights reserved. This content may not be distributed, reproduced, modified, sold or used without the written permission of ADP. The information is provided "as is" without any expressed or implied warranty, is based on generally accepted HR practices and is advisory in nature. This content is provided with the understanding that neither the presenters nor the writers are rendering legal advice or other professional services. Employers are encouraged to consult with legal counsel for advice regarding their organization's compliance with applicable laws. This material is current as of the date of this episode (November 22, 2021).