Internal Comms Pro: The Podcast

Welcome to the Internal Comms Pro Webinar. In this series, we’ll be talking with the experts while celebrating the work that makes you an Internal Communicators Pro. For the final episode of this mini-series, we decided to look at a bit of a different topic. You often see us covering topics that a well-oiled internal comms team would face, but what if your team isn’t that well-oiled? Maybe it’s a team of 1. Maybe it's a new position for you and you’re not sure where to start. Our guests today, Corey Kachigan and Maria Rolling share advice for new teams, the tools available at your disposal, and how you can prove your value. At internal comms pro, we appreciate the time and resources our guests provide to help make your job as an internal communicator easier. If you’d like access to other webinars, resources, articles, and more, sign up for our free newsletter at www.internalcommspro.com/subscribe Thank you so much for joining us today! If you’d like to connect with our guests or dive into the topic even further, check out our associated blog page at https://www.internalcommspro.com/blog.

Welcome to the Internal Comms Pro Webinar. In this series, we’ll be talking with the experts while celebrating the work that makes you an Internal Communicators Pro. In the life of an internal communicator, talking with your higher-ups is nothing new. In fact, you’re often the one to spread important information on their behalf. Sometimes, a situation may come up where your boss just doesn’t have the right wording or completely misrepresents a situation. How can you help your boss understand the best way to talk to their employees? Today we’re talking with Trudy Lewis and Jennifer Sproul about effective leadership comms, what the past few years have taught us about urgent communications, and how you can take charge with what you know and show your value to leadership. At internal comms pro, we appreciate the time and resources our guests provide to help make your job as an internal communicator easier. If you’d like access to other webinars, resources, articles, and more, sign up for our free newsletter at www.internalcommspro.com/subscribe If you’d like to connect with our guests or dive into the topic even further, check out our associated blog page on https://www.internalcommspro.com/blog.

Welcome to the Internal Comms Pro Webinar. In this series, we’ll be talking with the experts while celebrating the work that makes you an Internal Communicators Pro. It’s safe to say that crisis communications have been a hot topic. Countless examples of both good, but mainly not-so-good attempts of companies trying to communicate through a crisis are littered throughout social media. It might make you take pause and wonder if your company can handle the heat when a big change comes your way. Today we’re talking with John Brown from DAT Freight and Analytics and David Oates from PR Security Service as they share how you can manage your own crisis comms plan and that it’s never too late to get one started. If you’d like to connect with our guests or dive into the topic even further, check out our associated blog page at https://www.internalcommspro.com/blog.

Hello, and welcome to the Internal Comms Pro Webinar. In this series, we’ll be talking with the experts while celebrating the work that makes you an Internal Communicators Pro. Employee experience is a subject that’s shifted a lot in the past few years. Employee expectations have changed, and while some companies are taking these changes in stride, others are still figuring out what their next step should be. You yourself and your company may fall anywhere on this spectrum. Wondering what your next steps should be? Today we’re talking with Advita Patel from Calm Edged Rebels and Jonathan Davies from Happeo. We break down the current state of employee experience and the steps you can take in your company to help make it a good one. If you'd like to view the full episode or get in contact with our guests, you can find all of that information and more at www.internalcommspro.com/blog

Within the past couple of years, it’s safe to say that we’ve learned a lot in terms of what makes a company run smoothly in 2022. And while a lot of what we’ve covered this season may sound familiar to you, we’ve actually discovered yet another new angle to consider. Our guests for this week’s episode are no strangers to Internal Comms Pro. Steve and Cindy Crescenzo have been podcast guests for several seasons. Returning listeners will definitely remember their chemistry as they share their work with Crescenzo Communications, a consulting firm for communicators. Today, Steve and Cindy share their latest discoveries and how you might need to say “goodbye” to corporate communications as you know it.

It’s no secret that employee and company culture are big topics on the show. We fully believe that healthy work culture is necessary for producing your best work. We’ve talked to several guests already explaining culture from all different angles, and yet we’ve been able to find one more person who has a unique take. Today we’re chatting with Josh Levine, Author of the book “Great Mondays” and an Educator at the California College of the Arts. Josh shares his own research on where company culture stands today and how it affects the bottom line.

In our profession, We work with internal communications every day. However, in the midst of adjusting our strategies, we might be forgetting about having true interpersonal communication. Not just saying what someone wants to hear, but being honest and maybe even a little vulnerable with our words. Our guest for this week is Debra Roberts, President of the Relationship Protocol and a licensed clinical social worker. With her unique background, Debra shares the flaws she’s spotted in our current ways of communication, and the steps we can take to fix them.

The hybrid work environment. Yes, we’ve brought this up before in our past seasons, but it's still an issue companies are facing. Where in 2020 we may have been waiting for the day to go back into the office, now people don’t want to leave the company of their own homes. Some companies feel that the office culture is something that they shouldn’t get rid of, but what do they do when people aren’t coming in? Today’s guest is Joseph Kimmey, Director of Client Experience at RCF Group. Joe shares his personal experience when it comes to redesigning space, and the role culture and collaboration play in it.

Workplace Culture. It's a term that you’ve probably been dealing with a lot lately. As companies continue to shift to a hybrid or remote work environment, you may still be struggling with adapting your work culture. What needs to stay and what needs to go? How can you tell what you’re doing is working? Our special guest for today is Sam Huber, Principal Product Designer at Cerkl. We discuss how the team at Cerkl stayed on their toes as they adapted their workplace culture into the digital era.

While we often use the show to talk about, well, internal communications, today we’re shifting our focus to marketing. No, you didn’t mishear. Our guest today, Anthony Perl, Director, Principal of Communications & Marketing Agency at CommTogether, will be sharing his latest findings over this past year. While some of these examples are from external marketing, you might be surprised to hear that the tactics being used to externally market your company can also be used to market internally.

Today we’re talking with Lizabeth Wesely Casella, Founder, and CEO of L-12 Services. Lizabeth’s company specifically helps internal communications teams in preventing and reversing the Great Resignation. Today, she’ll share the successes and roadblocks she’s seen along the way. Music Provided by Bensound

Our guest for today is Mark Herschberg, Professional Development Teacher at MIT and the author of “The Career Toolkit.” Mark dives into the causes for the Great Resignation, where that leaves us, and what we can do to get a pulse on our company. You can find our resource guides as well as our guests' contacts on our associated blog page: www.internalcommspro.com/shownotes Music Provided by Bensound

Our guest today is Terre Short, the CEO of Short Group and the author of the book “The Words We Choose.” We’ll cover how important the words we choose are, as well as ways to shape our language to be the most effective, which can be as simple as removing one word from your vocabulary! You can find our resource guides as well as our guests' contacts on our associated blog page: www.internalcommspro.com/shownotes Music Provided by Bensound

This season, Internal Comms Pro: The Podcast is taking you “On The Field” as we talk to the experts to see what they’ve been doing during this transitioning time. From current events to going back to the basics, we’re looking at various topics that you and your fellow ICPros won’t want to miss.

Our guest for today is Nathan Stuck, the Director of Corporate Culture and Strategic Impact at Ad Victoriam Solutions. Spending over 4 years in the company, Nathan has helped build Ad Victoriam’s workplace culture and was there when it needed to be restructured. Nathan shares his learnings through his growing company and gives us a few tips on what your company can do as well. We also continue our segment with Ragan's Communications Leadership Council with Stephen Holmes, Vice President of Corporate Communications & External Affairs at The Home Depot on ESG communications. You can find our resource guides as well as our guests' contacts on our associated blog page: www.internalcommspro.com/shownotes You can learn more about Ragan's Communications Leadership Council on their website: https://commscouncil.ragan.com/ Music Provided by Bensound

We’re chatting with Ben Baker, President of Your Brand Marketing and Podcast Host for Your Living Brand Live Show. Ben has worn a lot of hats and has had the opportunity to see how employees truly affect their company’s brand story, and how you can uncover the gems that could make up an authentic internal brand story for your company. We also continue our segment with Ragan's Communications Leadership Council with Amanda Schoch, Chief Communications Officer at PNNL. You can find our resource guides as well as our guests' contacts on our associated blog page: www.internalcommspro.com/shownotes You can learn more about Ragan's Communications Leadership Council on their website: https://commscouncil.ragan.com/ Music Provided by Bensound

This week, we chat with Phil Simon on his newest book "Reimagining Collaboration," breaking down how you can take full advantage of your company's communication tools. We also continue our segment with Ragan's Communications Leadership Council with Michele Ehrhart, Vice President of Global Communications from Fedex. You can find our resource guide as well as our guests' contacts on our associated blog page: www.internalcommspro.com/shownotes You can learn more about Ragan's Communications Leadership Council on their website: https://commscouncil.ragan.com/ Music Provided by Bensound

This week, Phil Strazzulla shares how he personally set up a routine of self-care, and how you can adapt that into your own day-to-day routine. We also continue our segment with Ragan's Communications Leadership Council with Michael Waterman, Vice President of Culture and Engagement at CHG Healthcare. You can find our resource guide as well as our guests' contacts on our associated blog page: www.internalcommspro.com/shownotes You can learn more about Ragan's Communications Leadership Council on their website: https://commscouncil.ragan.com/ Music Provided by Bensound

This week, we’re talking with a returning guest on the show, Tarek Kamil, the CEO of Cerkl, who is also one of our returning sponsors. Being in the industry for as long as he has, Tarek will be sharing some trends he’s currently seeing, where things might be heading in the future, and ways that you can take valuable time to look into these trends yourself to stay ahead of what’s coming in our industry. We're also continuing our new segment with Ragan's Communications Leadership Council with James Ylisela, Co-Owner and Senior Partner at Ragan Consulting Group. We discuss other intranet trends and what you can learn from them. You can find our resource guide as well as our guests' contacts on our associated blog page: www.internalcommspro.com/shownotes You can learn more about Ragan's Communications Leadership Council on their website: https://commscouncil.ragan.com/ Music Provided by Bensound