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Leadership With Heart

Business & Economics Podcasts

Would you like to uncover how Leaders with Heart lead their teams and engage and retain them in the process? Join Heather R. Younger, J.D., the best-selling author of The 7 Intuitive Laws of Employee Loyalty and Founder and CEO of Customer Fanatix as she interviews amazing leaders from all over the world and all walks of life to find out what drives them to be more emotionally intelligent leaders.

Would you like to uncover how Leaders with Heart lead their teams and engage and retain them in the process? Join Heather R. Younger, J.D., the best-selling author of The 7 Intuitive Laws of Employee Loyalty and Founder and CEO of Customer Fanatix as she interviews amazing leaders from all over the world and all walks of life to find out what drives them to be more emotionally intelligent leaders.

Location:

United Kingdom

Description:

Would you like to uncover how Leaders with Heart lead their teams and engage and retain them in the process? Join Heather R. Younger, J.D., the best-selling author of The 7 Intuitive Laws of Employee Loyalty and Founder and CEO of Customer Fanatix as she interviews amazing leaders from all over the world and all walks of life to find out what drives them to be more emotionally intelligent leaders.

Language:

English


Episodes

152: Leaders with Heart Focus on Relationships

1/18/2021
In this episode, Heather speaks directly with listeners about some changes happening with the podcast, her thoughts on the US Capitol violence, the status of her book and some key thoughts on relationships: Key takeaways: 1. We get to choose how we handle what is in front of us 2. Focus on relationships and all else will follow 3. Choose to be the bridge and not the divider

Duration:00:10:15

151: Leaders with Heart Know When to Let Go

1/11/2021
In this episode, Heather speaks with Phil Weiser, Attorney General in Colorado. Heather met Phil during her law school days at CU Boulder, but invited him to be on her podcast after hearing a speech he gave about empathy. Caring leadership is about emotional intelligence, and with empathy at the core of that, Heather knew she had to have Phil as a podcast guest. Phil shares his leadership journey, sage advice, enjoyable anecdotes, and even the DEI&B initiatives underway at the Colorado...

Duration:00:24:16

150: Leaders with Heart Are Accountable and Humble

1/4/2021
In this episode, Heather interviews the two women from her DEI certification class which she referenced in her blog recently. These two women shared an interaction, which Heather witnessed and was truly inspired by. Antrece Baggett, History, Associate Chair HCC Foundation Board Faculty Representative, and Golbou Ghassemieh, Project Manager/Recruitment Manager at Koff & Associates, both demonstrate humility, compassion and accountability in their interaction. Watch this week’s episode to...

Duration:00:37:45

149: Leadership with Heart 2020 Wrap-up!

12/28/2020
In this episode, Heather helps us reminisce on her favorite episodes for 2020 in order to plan for 2021. Her final message. Leaders get to choose how they think, behave and interact with those they lead. Don’t forget the poster you have to show us as your best self. This helps those you lead show us as their best as well.

Duration:00:25:42

148: Leaders with Heart Bring out Other’s Strengths

12/21/2020
In this episode, Heather interviews Esmeralda Martinez, the Migrant Education Program Director for the Southwest Region. Esmeralda demonstrates caring leadership by advocating for those that are not at the table. In her line of work, that is primarily underprivileged students and their families. Where does Esmeralda’s drive to lead come from? Her beautiful and empowering familial history and the struggles they endured that became opportunities for success. Heather’s last podcast guest,...

Duration:00:28:10

147: Leaders with Heart are Part of the Team

12/14/2020
In this podcast episode, Heather interviews Karen Erren, President and CEO at Feeding Westchester. As a leader of a non-profit food distribution service, Karen is familiar with showing care to others, but that doesn’t mean she was always a perfectly caring leader. What Karen shows in her conversation with Heather is the effort that leaders have to put in to be there for their teams, especially during these trying times. Karen exemplifies being a caring leader by taking her place among her...

Duration:00:24:26

146: Leadership with Heart Barbara Medina

12/7/2020
In this Leadership with Heart episode, Heather interviews a seasoned leader, Barbara Medina. Dr. Medina was recommended to be on the show by one of the many caring leaders that she helped develop during her time in the Colorado Department of Education as Assistant Commissioner. Caring leadership techniques were ingrained in Barbara from childhood, when she was growing up on the family farm. There, she learned the importance of collaboration, mutual benefit, service and mission. Even the...

Duration:00:28:57

145: Leaders with Heart Show Others How to Be Grateful

11/30/2020
In this episode, Heather speaks directly to listeners about gratitude, resilience, how leaders help those they lead reframe and focus forward. Key takeaways: 1. Help your people become resilient 2. Use gratitude as a resilience-building tool 3. Curate experiences that change the frame

Duration:00:08:01

144: Leaders with Heart Throw Themselves on the Line First

11/23/2020
In this episode, Heather hosts a solo show. In a concise and powerful episode, she connects a classic movie, “The Gladiator,” to caring leadership. Maximus, the protagonist of the movie played by Russel Crowe, exemplifies that people can lead from any place, with or without a title. He produces a strong and effective team of gladiators by using key caring leader tactics. He takes the time to build trust, by doing exactly what he says he will do. He puts himself on the line for his team, and...

Duration:00:07:39

143: Leaders with Heart Lift Up Others

11/16/2020
Heather speaks to Garth Jordan and Heather Loenser of the American Animal Hospital Association. Both leaders of this organization: Garth, CEO, and Heather Loenser, Senior Veterinary Officer, together with Heather Younger have a very dynamic discussion about their personal leadership findings. To the Heathers, empathy comes naturally. To Garth, it has been a work in progress. Yet, they all agree that empathy is crucial to the art of leadership, and that the follow up action is just as...

Duration:00:37:15

142: Leaders with Heart are Empowered by their Vulnerability

11/9/2020
In this Leadership with Heart episode, Heather speaks with Kirsten Benefiel, CEO of HSS, a company focused on leading the next generation of innovative security managed devices. Kirsten is a leader who strives to be authentic by showing up, being vulnerable and listening more than she speaks. Kirsten describes how aligning her life and leadership style with her personal values makes for a much easier leadership experience. Kirsten shows her compassion by explaining how a leader can never...

Duration:00:28:40

141: Leaders with Heart Make it Safe to Share All Stories

11/2/2020
In this episode, Heather shares some personal and heartfelt stories that need to be shared. She was nudged to share them and to ask listeners some key questions relating to safe spaces to tell all stories at work. Heather invites you to listen with an open mind and heart to her stories and to share some of your own, making others feel comfortable to show up as their full selves Key takeaways:

Duration:00:12:26

140: Leaders with Heart Leave Room for Mistakes

10/26/2020
In this episode Heather interviews Diana Steinhoff, Executive Vice President, Product and Strategy at Life & Absence Management Administrative Solutions. Diana is a leader who does what she loves day in and day out, interacting with people that need help as they navigate difficult life events. Diana has mastered how to be innovative in a difficult space and infuse lots of compassion into her work. Heather and Diana both offer examples of when they weren't the most compassionate leaders, but...

Duration:00:29:05

139: Leaders with Heart Start with Caring for Themselves

10/19/2020
In this episode, Heather speaks with Mario Harding, Associate Chief Operating Officer at Denver Health, about the origins of his leadership style leading him to success as a humble leader. Mario relays a story where he was not present for his team at a time when they needed him. He sheds light on important qualities of a leader: vulnerability, being present, taking care of yourself first, balance, putting yourself out there for your team, giving yourself grace, strong support...

Duration:00:28:24

138: Leaders with Heart Do What Is Necessary to Lift Others

10/12/2020
In this episode, Heather speaks with John H. Chuang, Founder and CEO of Aquent about his leadership style, a time when he was not the best leader can be, and shares some great tips for leaders, new and seasoned. Key takeaways:

Duration:00:40:37

137: Leaders with Heart Lead with Integrity

10/5/2020
In this episode, Heather speaks with Tara Healy, VP of Compliance at Cherry Creek Mortgage about her leadership style, a time when she was not an empathetic and responsive leader and some great tips for recognition and getting through this pandemic in tact with our teams. Key takeaways:

Duration:00:29:53

136: Leaders with Heart Embrace Their Own Leadership Style

9/28/2020
In this episode, Heather speaks with Gavriella Schuster, Corporate Vice President, Commercial Partner at Microsoft about her leadership style, her drive to lead , a time when she was not the most empowering leader and much more. Top Takeaways:

Duration:00:28:58

135: Leaders with Heart Lead with Humility

9/21/2020
In this episode, Heather speaks with Dustin Yowell, Director of Operations for Mercy Health Systems about his leadership style on humility and admitting mistakes, a time when he was not the best version of himself and his perspective on resilience in leadership. Key takeaways: *Humility in leadership is essential *Setting goals and being clear about expectations is not the opposite of leading with heart but it is leading that way *Focus on enduring past the pandemic

Duration:00:22:19

134: Leaders with Heart Embrace Change and Rise From It

9/14/2020
In this episode, Heather speaks directly to listeners about some changes she has made just recently and how she has learned to embrace change even during this pandemic. Heather shares some key decisions she has made to create a metamorphosis in her life. Key takeaways:

Duration:00:09:34

133: Leaders With Heart Provide Hope and Possibility For Those They Lead

9/7/2020
In this episode, Heather joins the show without a guest to talk about the status of her next book, The Art of Caring Leadership, which is based upon this podcast. She also tells her perspective of the death of Chadwick Boseman, the former Marvel star and the king of Wakanda, the fictitious county in the Black Panther movie. Key takeaways: All employees are looking for hope and need leaders to help them discover it. There is power in seeing someone who looks like you in the highest...

Duration:00:08:34