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Leading for Business Excellence

Business & Economics Podcasts

PMI’s podcast, Leading for Business Excellence brings you inspiring stories from leaders who share their experiences gained around the globe and across a multitude of sectors. Hear how Business Excellence is a key part of being a great leader, and how it has enabled our guests to achieve outstanding results. Find out more about Business Excellence and how to transform your organisation at pmi.co.uk

PMI’s podcast, Leading for Business Excellence brings you inspiring stories from leaders who share their experiences gained around the globe and across a multitude of sectors. Hear how Business Excellence is a key part of being a great leader, and how it has enabled our guests to achieve outstanding results. Find out more about Business Excellence and how to transform your organisation at pmi.co.uk

Location:

United Kingdom

Description:

PMI’s podcast, Leading for Business Excellence brings you inspiring stories from leaders who share their experiences gained around the globe and across a multitude of sectors. Hear how Business Excellence is a key part of being a great leader, and how it has enabled our guests to achieve outstanding results. Find out more about Business Excellence and how to transform your organisation at pmi.co.uk

Language:

English

Contact:

01676522677


Episodes

Tech Entrepreneur Shares his Secrets for Business Excellence with Jon Darbyshire, Co-Founder & CEO of SmartSuite

6/12/2022
Serial entrepreneur, investor, and CEO of SmartSuite, Jon Darbyshire, specialises in looking at old problems from new perspectives, and bringing fresh thinking to help tackle some of the real-world challenges that many organisations face. With a career spanning the world of big consulting, high-growth tech start-ups, and the charitable sector, Jon shares his first-hand experience of performance excellence and the lessons he’s learned along the way. It’s fascinating to hear how his mastery...

Duration:00:58:27

Turning Customer Needs into Strategic Success using Operational Excellence with Suraj Patel, Director of Operational Strategy at Capital One

5/16/2022
Starting his career as an IT graduate for E.ON, Suraj Patel saw an opportunity for change, and with the support of a much-valued talent development mentor, took a leap into continuous improvement and operational excellence. Today, Suraj is Director of Operational Strategy at Capital One, where he champions the link between operational excellence and strategy, to drive results for the organisation. Listen now to hear Suraj talk about the moral responsibilities of the banking industry,...

Duration:00:46:17

Learning to be Excellent – from Mum’s Garage to a Michelin Favourite with Daniel Crump, Proprietor of The Greyhound Pub & Dining

4/18/2022
Success in hospitality requires much more than great food alone. Teamwork, flow, individual roles, and clear process ownership are each critical to delivering an outstanding customer experience. In the latest edition of our Leading for Business Excellence Podcast, we talk to award-winning restaurateur Daniel Crump of the Greyhound Pub and Dining, as he shares his journey from setting up a restaurant in his mother’s garage at the age of 14, to working with renowned chef Gordon Ramsay, and...

Duration:00:46:09

Adapting your Strategy in Disruptive Times with Claire Miles, CEO of Yell

3/14/2022
In this episode, we’re joined by Claire Miles, Chief Executive Officer of Yell, the organisation that provides innovative digital marketing solutions to help UK businesses thrive. Claire joined Yell 2.5 years ago with the remit to establish a turnaround strategy. She talks candidly about her approach to this, including her assessment of the organisation and the steps that she went through to understand what the priorities were. Just six months later, the pandemic hit and the organisation...

Duration:00:46:26

Leading from the Bid Room to the Board Room with Bob Pragada, President & COO at Jacobs

2/13/2022
Our latest guest is Bob Pragada, the President and Chief Operating Officer for Jacobs Engineering Group. Jacobs is a Fortune 500 company, with 55,000 people in 29 different countries who work across a wide range of areas including intelligence, water, infrastructure, health, renewables, and many more. Interviewing Bob was a truly inspiring experience. He demonstrates a great sense of caring about the company he works for and their clients, by providing the very best service. Bob’s take on...

Duration:00:51:48

The Power of a Learning Culture with Linda Linteau

1/17/2022
In this months episode, we’re joined by Linda Linteau, Head of Global Continuous Improvement for SGRE Service, the global market leader in offshore wind power. Linda is an improvement expert with a fascinating career, having applied her skills and knowledge to enable social and technical integration, to develop effective systems of change. Today, she shares with us her insights on the application of business excellence in a variety of organisations, who has been her biggest influence, and...

Duration:00:58:25

Speak up! Leadership impact and inclusivity with Matt Lindley, airline & ex RAF Royal Squadron Pilot

12/12/2021
In this episode, we’re joined by Matt Lindley, a commercial airline and former RAF trained fighter pilot, who also flew the royal family for ten years. He’s completely invested in inclusive leadership, and these days is a sought after human performance specialist, keynote, and TEDx speaker. Matt talks about the shift change in leadership behaviour in the aviation industry; the human performance factors that are in play and human limitations under pressure, and what we, as business leaders,...

Duration:00:50:20

Making Change Happen with Global Head of Business Process Improvement, Joanne Humble

11/22/2021
In this month’s episode, we’re joined by Joanne Humble, Global Head of Business Improvement at Catalent Pharma Solutions. Joanne is an expert in change, having worked in the pharma industry in a range of improvement and transformation roles. She shares her practical experience of making change happen, engaging people in the process of change and developing sustainable programmes. Listen out for her insights and advice on the importance of the role of leadership in providing the mandate for...

Duration:00:47:40

Harnessing People & Process Excellence as a Blue-Chip Executive Leader with David Callaghan

10/24/2021
In this episode, we're joined by David Callaghan, former Senior Vice President of Oracle EMEA, President of the British Quality Foundation until 2019, and B2B business leader in Executive and Non-Executive roles. David describes his career in I.T. as a happy accident, but it’s quite clear that he’s thrived in the world of technology and enjoyed being part of the industry's evolution over the last 4 decades. He talks with passion about the role of a leader, the need to listen, learn and...

Duration:00:41:16

Driving Customer-focused Performance Improvement with Chief Marketing Officer, Katie Evans

9/27/2021
Burger King (UK)'s Chief Marketing Officer, Katie Evans, talks about her experience of driving customer-focused Performance Improvement. Listen out for her take on putting the customer front and centre, working in partnership with the supply chain to achieve better results and engaging stakeholders in transformative change. Learn how agile processes have enabled Katie to lead a team successfully and consistently without stifling creativity.

Duration:00:55:39

Rising to business challenges with Improvement Strategist Estelle Clark

8/4/2021
Hear Estelle’s fascinating stories, from how an untimely bout of chicken pox at university set her on a path to the quality career she has excelled in and the range of challenges she has applied business excellence tools and methodology to. Listen out for her example of what good quality looks like – it’s an absolute gem!

Duration:00:56:13