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Manage Smarter

Business & Economics Podcasts

Join hosts Audrey Strong and C. Lee Smith every other week as they dive into management, leadership, business, sales, company culture, talent retention, revenues, performance metrics, hiring and more. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change throughout your workplace. Available on all major podcast outlets and all episodes available on ManageSmarter.com

Location:

Columbus, Ohio

Description:

Join hosts Audrey Strong and C. Lee Smith every other week as they dive into management, leadership, business, sales, company culture, talent retention, revenues, performance metrics, hiring and more. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change throughout your workplace. Available on all major podcast outlets and all episodes available on ManageSmarter.com

Twitter:

@salesfuel

Language:

English

Contact:

614-794-0500


Episodes
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Extra Point: Pre-employment Assessments

4/2/2025
This week, we're talking about a game-changer in the hiring process: pre-employment tests and assessments. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:04:07

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275: Empowering Introverts with Sharissa Sebastian Deppen

3/30/2025
Sharissa Sebastian Deppen is the CEO of Leadership Mastery Alliance; a company specializing in supporting introverted servant leaders who are women in corporate leadership. She's a leadership and executive coach with an MBA, MSc in Technology Leadership and her PCC Certification from the International Coaching Federation (ICF), as well as a Myers Briggs Certified Practitioner. She has 15+ years of corporate leadership experience in addition to coaching several Fortune 100 leaders and executives. "Introverts make up over 40% of leaders in the corporate space, challenging the stereotype that leadership is dominated by extroverts. Introverts tend to be very good with one-on-one relationships. So they're very good listeners. They're gonna lean in and listen and pay attention. They take in a lot from the environment and then they internally process." - Sharissa Sebastian Deppen Key Takeaways: -Unique strengths of introverts in leadership role -How can introverts manage their energy in a demanding work environment -How introvert leaders can make sure they aren't passed over for promotions and how to self-advocate -Can introverts be successful in sales roles? -Tips for how introverts should cope with increased stress as they climb the professional ladder as leaders Connect With Sharissa Sebastian Deppen www.leadershipmasteryalliance.com https://www.instagram.com/introvertedservantleader/ https://www.linkedin.com/in/sharissasebastian/ https://www.youtube.com/channel/UCXx6J3Igqq_Odvl_I2fjzPg Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:28:41

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Extra Point: Engagement and Retention

3/26/2025
This week, we're tackling a challenge that many of us face: employee engagement and retention. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:04:05

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Extra Point: Teamwork in B2B Sales

3/19/2025
This week, we're talking about the power of teamwork in B-to-B sales. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:04:00

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274: AI vs. Managers with Faisal Hoque

3/16/2025
Faisal Hoque is a globally recognized management thinker and technologist, celebrated as an award-winning entrepreneur and innovator. With nearly 30 years of cross-industry success, he is the founder of Shadoka, Next Chapter, and other companies. Hoque is a three-time winner of the Deloitte Technology Fast 50 and Fast 500 Awards and a three-time Wall Street Journal bestselling author. He is the author of the book, 'Transcend: Unlocking Humanity in the Age of AI.' Faisal Hoque explores the ethical, legal, and economic impacts of AI on management and employment. He discusses preserving humanity and empathy in an AI-driven world and introduces frameworks to navigate AI responsibly. “The care element of it is that governance piece of it, right? Meaning, how do you care about the humanity so that you can apply the right governance, right law, and light empathy so that you cannot, you know, you don't destroy yourself, your community, and society as a whole.” – Faisal Hoque Key Takeaways -What is going to be AI's impact on jobs and managers? -How should managers protect intellectual property in the age of AI? -What frameworks should managers use for navigating AI's challenges? -Can AI have any positive effects of managers involved in sales and marketing -How transparent should leaders and managers be with employee about AI usage by executives? Connect with Faisal Hoque https://faisalhoque.com/ https://www.facebook.com/faisalhoque.hoque/ https://www.linkedin.com/in/faisalhoque/ Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C.Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:25:38

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Extra Point: The Credibility of AI

3/12/2025
This week, we're tackling a topic that's buzzing in every boardroom and coffee shop: the credibility of AI. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:03:57

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Extra Point: Team Commitment

3/5/2025
This week, we're tackling a topic that every leader has faced at some point: team commitment. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:04:05

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273: Respectfully Disagree with Justin Jones-Fosu

3/2/2025
In this insightful episode, Justin Jones-Fosu, author of "I Respectfully Disagree: How to Have Difficult Conversations in a Divided World," shares his expertise on navigating challenging conversations. Justin Jones-Fosu is the founder and CEO of Work Meaningful, a company dedicated to helping organizations create cultures of belonging and inclusion. He is a prolific speaker, delivering 50 to 60 talks a year, and is known for his engaging and insightful presentations. Justin is also an accomplished author, with his book 'I Respectfully Disagree: How to Have Difficult Conversations in a Divided World' offering a guide for navigating tough conversations at work and beyond. “We can vehemently disagree with someone's ideology and yet still passionately pursue their humanity.” – Justin Jones-Fosu Key Takeaways -What is the first step in having difficult conversations? -How can leaders encourage open disagreement in the workplace? -What is the 'Power of 3' in conversations? -How should you handle a conversation that turns disrespectful? - -What is a common mistake leaders make in disagreements? #workplace #humanresources #hr #difficultemployees #workplaceculture #managers #SalesCred #AdMall #TeamTrait #managesmarter #salesfuel #cleesmith Connect with Justin Jones-Fosu https://workmeaningful.com/ https://www.linkedin.com/in/iworkmeaningful/ https://www.amazon.com/Respectfully-Disagree-Difficult-Conversations-Divided/dp/152300651X Connectwith Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C.Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:24:24

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Extra Point: Team Motivation

2/26/2025
This week, we're tackling a topic that every leader has faced at some point: team motivation. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:03:52

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Extra Point: Employees Leave Managers - Not Companies

2/19/2025
this week, we're tackling a topic that hits home for many of us: why people leave managers, not companies. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:04:39

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272: Integrity in Sales - The Mindset with Mark Hunter

2/16/2025
Mark Hunter is a renowned expert in the field of sales, known for his extensive experience and insightful perspectives on sales strategies and mindset. With over 15 years in sales and marketing divisions of three Fortune 200 companies, Mark has led significant projects, including the creation of a new 200-member sales force. He is the author of several influential books, including 'High-Profit Prospecting,' 'High-Profit Selling,' and 'A Mind for Sales.' Mark's approach to sales is not just as a profession but as a lifestyle, emphasizing the importance of mindset and integrity in prospecting. His expertise has made him a sought-after consultant and speaker across five continents and 29 countries, earning him the Certified Speaking Professional designation and an induction into the Sales Hall of Fame. “Your mindset is, I think it's more important than the process. Sales is what we do for someone , that's where we're now focused on the outcome. In the absence of trust, price is everything.” – Mark Hunter Key Takeaways -What are the two most important ingredients for success in sales? -How important is mindset compared to process in sales -What does 'prospecting with integrity' mean? -How can sales managers identify candidates with the right mindset before hiring? -What is the role of trust in sales? #employeeengagement #HR #sales #salesmindset #salestips #salesprospecting #salescred #salescredibility #SalesFuel #AdMall #TeamTrait #salesintegrity #valueselling #salesstrategy #salesmetrics #saleshiring Connect with Mark Hunter https://thesaleshunter.com/ https://www.linkedin.com/in/markhunter/ https://www.facebook.com/MarkJamesHunter Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C.Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:26:33

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Extra Point: Stand Out Traits

2/12/2025
I'm Chip Gray and this week, we're talking about the traits that truly make a candidate stand out in the hiring process. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:05:13

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Extra Point: Self-Control

2/5/2025
I'm Chip Gray and this week, we're talking about a skill that's often overlooked but absolutely crucial for sales managers: self-control. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:04:44

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271: Viking Code Leadership with Anders Indset

2/2/2025
In this episode, we delve into the fascinating insights of Anders Indset, a renowned business philosopher and author of 'The Viking Code: The Art and Science of Norwegian Success.' Anders shares his unique perspective on the intersection of business and philosophy, emphasizing the importance of micro ambitions and self-trust in leadership. Discover how the principles of the Viking Code can transform your approach to management and leadership, fostering a culture of trust and innovation. Join us as we explore the art of balancing individualism with collectivism, and learn how to navigate the complexities of modern business with a philosophical edge. "Vulnerability is the birthplace of innovation and creation. It's a birthplace of building healthy relationships. In a world of reaction, we need to figure out that we can create a space of reflection and think what is a plausible future." - Anders Indset Key takeaways include: 1- What is the essence of The Viking Code according to Anders Indset? Anders explains that The Viking Code is more than just a set of seven steps; it is a life philosophy centered around the vitality of life. It emphasizes living an active life and applying its principles to leadership, business, and personal growth. 2 -How does Anders Indset view the role of trust in business? Anders discusses the importance of trust and self-trust in leadership, emphasizing that vulnerability and authenticity are key to building strong relationships and fostering innovation. 3-What is Anders Indset's perspective on risk-taking and the future of technology? Anders argues that business leaders need to embrace risk-taking by understanding the potential of emerging technologies and anticipating future trends. He believes that technological progress will continue to accelerate, and leaders should focus on creating rather than just reacting to changes. 4-What advice does Anders Indset give to salespeople for building credibility and trust? Anders advises salespeople to practice self-trust and connect with people using the principles of ethos, pathos, and logos. He emphasizes the importance of having small measurable goals, being micro-ambitious, and maintaining a playful and lively approach to engage prospects effectively. #leadership #philosophy #AI #VikingCode #AndersIndset #sales #technology #salespeople #SalesFuel #TeamTrait #AdMall Connect with Anders Indset https://andersindset.com https://de.linkedin.com/in/andersindset Connect with Manage Smarter Co-Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:34:38

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ExtraPoint: Improving Your Leadership Development

1/29/2025
This week, we're talking about something that's crucial for any organization aiming for success: leadership development. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:05:09

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ExtraPoint: Better Hiring Strategies

1/22/2025
This week, we're talking about something every business leader needs to get right: hiring. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:04:33

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270: Overcoming Imposter Syndrome with Summer Craig

1/19/2025
Summer Craig is the President and CEO of the Craig Group , a business growth advisory firm. With over 20 years of experience in digital marketing, she is a seasoned expert in driving revenue growth for multimillion-dollar companies. Summer specializes in leveraging technology, integrating sales and marketing, and aligning organizations for sustainable business growth. Her expertise extends to working with private equity-backed businesses to lead large in-house teams. Beyond her professional achievements, Summer is also an avid mountain climber, having conquered peaks like Mount Kilimanjaro and Mount Rainier, which she uses as metaphors for overcoming challenges in business and life. "You don't have to have done it. You don't have to know, but you have to be smart enough to figure it out and maybe go find help or admit that you need help and go solve the problem." - #SummerCraig KEY TAKEAWAYS: -How can professionals overcome imposter syndrome? Summer suggests focusing on what you are good at and leveraging your unique skills to overcome challenges. She believes that identifying and utilizing your strengths can help mitigate feelings of inadequacy and build confidence. -What role does vulnerability play in leadership? Summer argues that admitting when you haven't done something before can actually enhance your credibility as a leader. She believes that showing vulnerability and a willingness to learn can foster trust and collaboration within a team. -How can climbing mountains teach business professionals about overcoming challenges? Summer shares that climbing mountains like Mount Rainier taught her the importance of teamwork and humility. She believes that tackling difficult tasks outside of your comfort zone can provide valuable life lessons and build resilience. -What is a key strategy for managing imposter syndrome in teams? Summer recommends hiring individuals who have the ability to figure things out and encouraging open communication. She stresses the importance of creating an environment where team members feel comfortable admitting when they need help and are supported in finding solutions. #leadership #impostersyndrome #workplace #csuite #teamwork #salesfuel #admall #teamtrait Connect with Summer Craig https://www.craiggroup.io/ https://www.linkedin.com/in/craigsummer/ Connect with Manage Smarter and its hosts!!!! · Website: https://salesfuel.com/manage-smarter/ · LinkedIn: https://www.linkedin.com/in/audreystrong/ · LinkedIn: https://www.linkedin.com/in/cleesmith/ TWITTER/X Audrey https://x.com/tallmediamaven Lee https://x.com/cleesmith Connect with SalesFuel · Website: https://salesfuel.com/ · Twitter: https://x.com/SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:21:20

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Extra Point: Building Trust as a Leader

1/15/2025
This week, we're talking about a topic that's crucial for any leader aiming to empower their team: trust. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:05:28

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Extra Point: Being a Credible Sales Manager

1/8/2025
This week, we're talking about what it takes to be a credible sales manager that your team can truly trust. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:04:19

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269: Fixing Sudden Crisis or Change with Kon Apostolopolous

1/5/2025
Kon Apostolopoulos or Coach Kon is the Founder & CEO of Fresh Biz Solutions. This Human Capital Management consulting group provides performance improvement and training solutions to help organizations develop their people, improve business results, and benefit from a comprehensive talent management strategy. He is also the author of the best-selling book, “The Engagement Blueprint: Building a Culture of Commitment and Performance.” His first book, “7 Keys to Navigating a Crisis: A Practical Guide for Emotionally Dealing with Pandemics & Other Disasters”, helped establish him as a Thinkers 360 Global Top-50 Thought Leader. When not working with business leaders, “Coach Kon” gives back to his community by developing young soccer players in local, state, and Olympic Development Programs. “How do we deal with unexpected change? And crisis can take many forms, as you know, there are personal crises, there are professional crises. There are, there's never a shortage of them. And what seems like a day-to-day kind of occurrence to some people seems it's a much bigger deal for others. And so we have to learn how to apply those skills. That Winston Churchill quote that you mentioned truly illustrates the power of resilience. And resilience is getting to that other side and knowing that you can do that.” – Kon Apostolopoulos Key Takeaways include: 1) The "Superpowers" you need to know and what to do with them when a crisis hits your business. How to harness and implement them to right the ship, maintain staff and correct course. 2) The impact of the five "Rs" – six simple actions the management team agreed to take to re-onboard and re-engage team members: ask, review, communicate, get creative, adjust, and educate. 3) The impact of A.I. on workplace culture and management: balancing technological efficiency with authentic engagement. 4) The four keys to employee engagement: valuing, connecting, empowering, and supporting—moving past pizza parties to truly enhance well-being. #employeeengagement #HR #workplaceculture #unhappyworkers #productivity #workplace #humanresource #recruiting #hiring #retention #jobhoppers #businesscrisis #crisis #hrcrisis #failingbusiness Connect with Coach Kon https://www.freshbizsolutions.com/ https://x.com/Kon_Ap https://www.linkedin.com/in/coachkon/ Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C.Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:27:07