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Manage Smarter

Business & Economics Podcasts

Join hosts Audrey Strong and C. Lee Smith every other week as they dive into management, leadership, business, sales, company culture, talent retention, revenues, performance metrics, hiring and more. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change throughout your workplace. Available on all major podcast outlets and all episodes available on ManageSmarter.com

Location:

Columbus, Ohio

Description:

Join hosts Audrey Strong and C. Lee Smith every other week as they dive into management, leadership, business, sales, company culture, talent retention, revenues, performance metrics, hiring and more. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change throughout your workplace. Available on all major podcast outlets and all episodes available on ManageSmarter.com

Twitter:

@salesfuel

Language:

English

Contact:

614-794-0500


Episodes
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Extra Point: Employees Leave Managers - Not Companies

2/18/2025
this week, we're tackling a topic that hits home for many of us: why people leave managers, not companies. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:04:39

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272: Integrity in Sales - The Mindset with Mark Hunter

2/16/2025
Mark Hunter is a renowned expert in the field of sales, known for his extensive experience and insightful perspectives on sales strategies and mindset. With over 15 years in sales and marketing divisions of three Fortune 200 companies, Mark has led significant projects, including the creation of a new 200-member sales force. He is the author of several influential books, including 'High-Profit Prospecting,' 'High-Profit Selling,' and 'A Mind for Sales.' Mark's approach to sales is not just as a profession but as a lifestyle, emphasizing the importance of mindset and integrity in prospecting. His expertise has made him a sought-after consultant and speaker across five continents and 29 countries, earning him the Certified Speaking Professional designation and an induction into the Sales Hall of Fame. “Your mindset is, I think it's more important than the process. Sales is what we do for someone , that's where we're now focused on the outcome. In the absence of trust, price is everything.” – Mark Hunter Key Takeaways -What are the two most important ingredients for success in sales? -How important is mindset compared to process in sales -What does 'prospecting with integrity' mean? -How can sales managers identify candidates with the right mindset before hiring? -What is the role of trust in sales? #employeeengagement #HR #sales #salesmindset #salestips #salesprospecting #salescred #salescredibility #SalesFuel #AdMall #TeamTrait #salesintegrity #valueselling #salesstrategy #salesmetrics #saleshiring Connect with Mark Hunter https://thesaleshunter.com/ https://www.linkedin.com/in/markhunter/ https://www.facebook.com/MarkJamesHunter Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C.Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:26:33

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Extra Point: Stand Out Traits

2/11/2025
I'm Chip Gray and this week, we're talking about the traits that truly make a candidate stand out in the hiring process. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:05:13

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Extra Point: Self-Control

2/4/2025
I'm Chip Gray and this week, we're talking about a skill that's often overlooked but absolutely crucial for sales managers: self-control. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:04:44

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271: Viking Code Leadership with Anders Indset

2/2/2025
In this episode, we delve into the fascinating insights of Anders Indset, a renowned business philosopher and author of 'The Viking Code: The Art and Science of Norwegian Success.' Anders shares his unique perspective on the intersection of business and philosophy, emphasizing the importance of micro ambitions and self-trust in leadership. Discover how the principles of the Viking Code can transform your approach to management and leadership, fostering a culture of trust and innovation. Join us as we explore the art of balancing individualism with collectivism, and learn how to navigate the complexities of modern business with a philosophical edge. "Vulnerability is the birthplace of innovation and creation. It's a birthplace of building healthy relationships. In a world of reaction, we need to figure out that we can create a space of reflection and think what is a plausible future." - Anders Indset Key takeaways include: 1- What is the essence of The Viking Code according to Anders Indset? Anders explains that The Viking Code is more than just a set of seven steps; it is a life philosophy centered around the vitality of life. It emphasizes living an active life and applying its principles to leadership, business, and personal growth. 2 -How does Anders Indset view the role of trust in business? Anders discusses the importance of trust and self-trust in leadership, emphasizing that vulnerability and authenticity are key to building strong relationships and fostering innovation. 3-What is Anders Indset's perspective on risk-taking and the future of technology? Anders argues that business leaders need to embrace risk-taking by understanding the potential of emerging technologies and anticipating future trends. He believes that technological progress will continue to accelerate, and leaders should focus on creating rather than just reacting to changes. 4-What advice does Anders Indset give to salespeople for building credibility and trust? Anders advises salespeople to practice self-trust and connect with people using the principles of ethos, pathos, and logos. He emphasizes the importance of having small measurable goals, being micro-ambitious, and maintaining a playful and lively approach to engage prospects effectively. #leadership #philosophy #AI #VikingCode #AndersIndset #sales #technology #salespeople #SalesFuel #TeamTrait #AdMall Connect with Anders Indset https://andersindset.com https://de.linkedin.com/in/andersindset Connect with Manage Smarter Co-Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:34:38

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ExtraPoint: Improving Your Leadership Development

1/28/2025
This week, we're talking about something that's crucial for any organization aiming for success: leadership development. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:05:09

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ExtraPoint: Better Hiring Strategies

1/21/2025
This week, we're talking about something every business leader needs to get right: hiring. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:04:33

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270: Overcoming Imposter Syndrome with Summer Craig

1/19/2025
Summer Craig is the President and CEO of the Craig Group , a business growth advisory firm. With over 20 years of experience in digital marketing, she is a seasoned expert in driving revenue growth for multimillion-dollar companies. Summer specializes in leveraging technology, integrating sales and marketing, and aligning organizations for sustainable business growth. Her expertise extends to working with private equity-backed businesses to lead large in-house teams. Beyond her professional achievements, Summer is also an avid mountain climber, having conquered peaks like Mount Kilimanjaro and Mount Rainier, which she uses as metaphors for overcoming challenges in business and life. "You don't have to have done it. You don't have to know, but you have to be smart enough to figure it out and maybe go find help or admit that you need help and go solve the problem." - #SummerCraig KEY TAKEAWAYS: -How can professionals overcome imposter syndrome? Summer suggests focusing on what you are good at and leveraging your unique skills to overcome challenges. She believes that identifying and utilizing your strengths can help mitigate feelings of inadequacy and build confidence. -What role does vulnerability play in leadership? Summer argues that admitting when you haven't done something before can actually enhance your credibility as a leader. She believes that showing vulnerability and a willingness to learn can foster trust and collaboration within a team. -How can climbing mountains teach business professionals about overcoming challenges? Summer shares that climbing mountains like Mount Rainier taught her the importance of teamwork and humility. She believes that tackling difficult tasks outside of your comfort zone can provide valuable life lessons and build resilience. -What is a key strategy for managing imposter syndrome in teams? Summer recommends hiring individuals who have the ability to figure things out and encouraging open communication. She stresses the importance of creating an environment where team members feel comfortable admitting when they need help and are supported in finding solutions. #leadership #impostersyndrome #workplace #csuite #teamwork #salesfuel #admall #teamtrait Connect with Summer Craig https://www.craiggroup.io/ https://www.linkedin.com/in/craigsummer/ Connect with Manage Smarter and its hosts!!!! · Website: https://salesfuel.com/manage-smarter/ · LinkedIn: https://www.linkedin.com/in/audreystrong/ · LinkedIn: https://www.linkedin.com/in/cleesmith/ TWITTER/X Audrey https://x.com/tallmediamaven Lee https://x.com/cleesmith Connect with SalesFuel · Website: https://salesfuel.com/ · Twitter: https://x.com/SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:21:20

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Extra Point: Building Trust as a Leader

1/14/2025
This week, we're talking about a topic that's crucial for any leader aiming to empower their team: trust. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:05:28

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Extra Point: Being a Credible Sales Manager

1/7/2025
This week, we're talking about what it takes to be a credible sales manager that your team can truly trust. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:04:19

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269: Fixing Sudden Crisis or Change with Kon Apostolopolous

1/5/2025
Kon Apostolopoulos or Coach Kon is the Founder & CEO of Fresh Biz Solutions. This Human Capital Management consulting group provides performance improvement and training solutions to help organizations develop their people, improve business results, and benefit from a comprehensive talent management strategy. He is also the author of the best-selling book, “The Engagement Blueprint: Building a Culture of Commitment and Performance.” His first book, “7 Keys to Navigating a Crisis: A Practical Guide for Emotionally Dealing with Pandemics & Other Disasters”, helped establish him as a Thinkers 360 Global Top-50 Thought Leader. When not working with business leaders, “Coach Kon” gives back to his community by developing young soccer players in local, state, and Olympic Development Programs. “How do we deal with unexpected change? And crisis can take many forms, as you know, there are personal crises, there are professional crises. There are, there's never a shortage of them. And what seems like a day-to-day kind of occurrence to some people seems it's a much bigger deal for others. And so we have to learn how to apply those skills. That Winston Churchill quote that you mentioned truly illustrates the power of resilience. And resilience is getting to that other side and knowing that you can do that.” – Kon Apostolopoulos Key Takeaways include: 1) The "Superpowers" you need to know and what to do with them when a crisis hits your business. How to harness and implement them to right the ship, maintain staff and correct course. 2) The impact of the five "Rs" – six simple actions the management team agreed to take to re-onboard and re-engage team members: ask, review, communicate, get creative, adjust, and educate. 3) The impact of A.I. on workplace culture and management: balancing technological efficiency with authentic engagement. 4) The four keys to employee engagement: valuing, connecting, empowering, and supporting—moving past pizza parties to truly enhance well-being. #employeeengagement #HR #workplaceculture #unhappyworkers #productivity #workplace #humanresource #recruiting #hiring #retention #jobhoppers #businesscrisis #crisis #hrcrisis #failingbusiness Connect with Coach Kon https://www.freshbizsolutions.com/ https://x.com/Kon_Ap https://www.linkedin.com/in/coachkon/ Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C.Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:27:07

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Best of Extra Point 2024: Building Team Cohesion Through Joy

12/31/2024
This week, we're discussing how managers can build team cohesion through joy. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:05:25

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Best of Extra Point 2024: Semester Based Scheduling

12/24/2024
This week, we're diving into a fresh approach to setting sales goals that could change the way you think about time management. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:04:20

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268: AI in Talent Development/Training with Andrew Barry-BEST OF

12/22/2024
Andrew Barry is a seasoned expert in learning and development, with a rich background that includes executive roles at global organizations such as KPMG. He is the founder and CEO of Curious Lion, a company dedicated to high-performance leadership and learning. Andrew and his team have successfully developed thousands of leaders at prominent clients like Workday, Pinterest, IMG, and USAA. His innovative approach to corporate training is heavily influenced by his experience as a mentor in the 'Write of Passage' writing course, which he describes as the best cohort-based training program he has ever been a part of. In this episode, Barry delves into transformative learning and leadership. He discusses the role of curiosity, adaptive intelligence, and AI in training programs. Barry also offers practical tips for managers to foster continuous learning and align personal growth with business objectives. Discover how to create high-performance teams and navigate today's corporate complexities. Key Takeaways: -Learning as Transformation: Learning isn't just about transferring information; it's about transforming the learner. Managers need to focus on lifelong learning philosophies, especially in the age of AI, to ensure continuous growth and development. -Curiosity-Driven Development: Managers should identify what their team members are curious about and align these interests with business objectives. -Effective Use of After Action Reviews: Conducting thorough after-action reviews by unpacking stories from all team members can lead to better learning outcomes. -Role of Emotional Presence in Leadership: Instead of focusing on executive presence, leaders should aim for emotional presence. Being authentic, vulnerable, and having a strong point of view can make leaders more effective and increases credibility. "Learning isn't the transfer of information, it is the transformation of the learner. Information used to be power. Knowledge is still power. But really, I think it's forced us to think a lot about what is the difference between information and knowledge." - Andrew Barry #learning #professionaldevelopment #training #AI #artificialintelligence #knowledge #knowledgetransfer #credibility #leaders #managers #CEO #talentdevelopment Connect with Andrew Barry https://curiouslionlearning.com/ https://www.linkedin.com/in/realandrewbarry Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:22:15

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Best of Extra Point 2024: Running Better Meetings

12/17/2024
This week, we're discussing a topic that causes issues for a lot of managers: running better meetings. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:04:41

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Best of Extra Point 2024: Mastering Employee Retention

12/10/2024
This week, we're tackling a topic that every manager needs to master: employee retention. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:04:32

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267: Triumph Over The Unexpected with Dima Ghawi

12/8/2024
Our guest today is an expert in many things but "what to do when things don't go according to plan" in her personal and professional lives is what has driven her to amazing heights including climbing to the top of Mount Fuji!! . International Keynote Speaker, Mountain Climber and Best-Selling Author Dima Ghawi has 20+ years experience as a global leader working for Fortune 100 companies like IBM, Merrill Lynch and Intuit and another decade advising organizations and leaders to create courageous and inclusive work cultures. Her book is entitled 'Breaking Vases: Shattering Limitations and Daring to Thrive.' But it's the strength and resiliency she's shown in breaking free from years of cultural norms as a young girl growing up in Jordan that really show who she is, and the inspiration she offers. Dima's story began with an arranged marriage at the age of 19 in Jordan, which led to a challenging period of her life marked by deep depression and isolation. However, she found the courage to break free and pursue an MBA in San Diego, leading her to join IBM's leadership development program. KEY TAKEAWAYS: Leadership Lessons from Mount Fuji: The podcast highlights a story about a team-building exercise on Mount Fuji, emphasizing that true leaders support their team rather than racing to the top alone. Overcoming Cultural Barriers: Dima Ghawi shares her experience as a Middle Eastern woman navigating cultural differences in the U.S. Dealing with Workplace Jerks: The podcast discusses strategies for handling difficult colleagues. Breaking Free from Limitations: Dima Ghawi's journey from an arranged marriage to becoming a successful leader illustrates the power of self-reflection and education in overcoming personal and professional limitations. The Misfit Advantage: Embracing one's differences can be a powerful tool in the workplace. "A leader is a person who helps the team get to the top step by step. Sometimes we're pushing the team forward. Sometimes we're walking to their side, but not the one who leaves the team behind just to get to the top first." - Dima Ghawi #leadership #culturaldifferences #workplaceculture #careers #HR #Jordan #professionaldevelopment CONNECT WITH DIMA GHAWI https://www.linkedin.com/in/dimaghawi/ https://www.facebook.com/people/Dima-Ghawi-%D8%AF%D9%8A%D9%85%D8%A7-%D8%BA%D8%A7%D9%88%D9%8A/100050491089661/ Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:26:47

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Extra Point: Leadership Development

11/26/2024
This week, we're talking about something that can make or break your organization: leadership development. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:04:32

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Extra Point: Stronger Personal Branding

11/19/2024
This week, we're talking about something that can really set you apart in the business world: personal branding. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:04:55

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266: Mafia, Ethics and High-Stakes Decisions with Tom Beener

11/17/2024
Tom Beener is a securities attorney turned author, known for his book 'It's Better to March in Circles Than Not March at All.' Growing up with a father who was both a policeman and involved in the New York mob, Tom Beener was exposed to a world of gambling and organized crime from a young age. Despite these influences, he pursued a career in law, becoming a securities attorney. His experiences have given him a deep understanding of the balance between moral integrity and ambition in business. Through his storytelling, Tom offers actionable insights into high-stakes decision-making and leadership under pressure, making his contributions to discussions on ethics in business both compelling and invaluable. GET THE BOOK: https://www.amazon.com/Better-March-Circles-Than-Not-ebook/dp/B0DDLHN2L2 KEY TAKEAWAYS: Ethics in Business: The importance of maintaining a strong moral compass in business,highlighting how ethical decision-making can impact credibility and trust. Leadership Under Pressure: The discussion explores how leadership in high-stakes situations parallels everyday management, emphasizing the need for decisive and clear communication. Leaders are advised to make decisions without over-explaining, as this can lead to unnecessary debate and controversy. Decision-Making Strategy: Tom introduces the concept of 'never complain, never explain' as a strategy for effective decision-making. This approach encourages leaders to focus on facts and outcomes rather than getting bogged down in justifications, which can lead to exposure and vulnerability. Credibility as Currency: Credibility is likened to currency, highlighting that it takes time to build but can be quickly lost through poor decisions. Maintaining credibility requires consistent ethical behavior and decision-making that aligns with organizational values. Avoiding Rule Bending: Tom warns against bending rules, as it can undermine a leader's credibility and trustworthiness. Leaders are encouraged to adhere to established codes of conduct to maintain integrity and foster a trustworthy organizational culture. "You don't dwell. The more you try to explain your actions, the more you open the door for debate." - Tom Beener #leadership #mafia #morals #conscience #businessethics #ethics #management #toughdecisions #HR #businessdecisions #business #sales #mob #highpressurejobs Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:24:11