Medical Spa Insider

This week, AmSpa CEO Alex Thiersch speaks with Carrie Caulkins, PhD, MBA, Chief Marketing Officer at BeautyHealth, the parent company behind Hydrafacial. Carrie shares how Hydrafacial has become a foundational treatment for med spas through clinical efficacy, education, and brand power. -- Visit https://www.wellreceived.com/amspa to learn more about your exclusive offer as an AmSpa Member. -- Music by Ghost Score

This week, AmSpa founder and CEO Alex R. Thiersch, JD, speaks with Nick Liguori, CPA, of Liguori Accounting, about the latest tax law changes and what they mean for medical spa owners in 2025. From equipment purchases to employee compensation, Liguori shares practical strategies to help med spas optimize deductions, avoid red flags, and plan proactively for the year ahead. Listen to learn: -- Don’t miss the Sell More This Holiday Season virtual event on October 21 at 5 PM ET, featuring expert speakers, tactical Q4 sales strategies, and over $100,000 in giveaways. Register now at repeatmd.com/sellmore. -- Visit https://www.wellreceived.com/amspa to learn more about WellReceived's exclusive offer for AmSpa Members. -- Music by Ghost Score

How do you help patients with overfilled features or results that no longer look natural? In this episode of Medical Spa Insider, AmSpa founder and CEO Alex R. Thiersch, JD, speaks with Amy Lynn, RN, CANS, founder of Glo Derma and Glo Academy, to explore her groundbreaking protocol, The Art of Reversal®. From ER nurse to aesthetic visionary, Amy shares how her personal journey sparked a mission to help others rediscover their inner glow. Together they dive into the science behind regenerative aesthetics, her innovative use of CosmoFrance’s ezGEL PRF and the soon-to-launch BabyGlo Baby Collagen Threads. Listen to hear: -- Don’t miss the Sell More This Holiday Season virtual event on October 21 at 5 PM ET, featuring expert speakers, tactical Q4 sales strategies, and over $100,000 in giveaways. Register now at repeatmd.com/sellmore. -- Music by Ghost Score

This week, AmSpa founder and CEO Alex R. Thiersch, JD, speaks with Phil Sitter, founder and CEO of RepeatMD. Phil shares practical and tactical strategies to help independent med spas thrive in a consolidating industry, plus a sneak peek at RepeatMD V3 and the AI-powered tools reshaping patient engagement. Listen to hear: Don’t miss the Sell More This Holiday Season virtual event on October 21 at 5 PM ET, featuring expert speakers, tactical Q4 sales strategies, and over $100,000 in giveaways. Register now at repeatmd.com/sellmore.

This week, we bring you to the stage of Medical Spa Show 2025 as AmSpa founder and CEO Alex Thiersch, JD, outlines challenges in the med spa industry and how we can overcome them together. The episode also includes the panel Dangerous Practices, Devastating Consequences: A Compliance Perspective covering best practices the entire industry needs to adopt to ensure medical aesthetics remains viable, successful, and profitable for years to come. Panelists include: Registration for Medical Spa Show 2026 opens October 1, 2025 for AmSpa members only. Visit medicalspashow.com to learn more. --- Music by Ghost Score

This week, AmSpa founder and CEO, Alex R. Thiersch, JD, speaks with renowned aesthetic practice consultant and sales coach Terri Ross for a candid conversation ahead of the Women in Aesthetics Leadership Conference (WALC). With over 20 years in the aesthetics industry, Ross opens up about her own journey in leadership and discusses challenges, opportunities and success strategies for women leading in aesthetics today. Listen for: Join Terri Ross and other industry leaders at WALC, October 3–5, 2025, at Terranea Resort. Expect real talk, real strategy and a community of women committed to doing things the right way. Note: Episode may contain strong language. --- Music by Ghost Score

This week, AmSpa founder and CEO, Alex R. Thiersch, JD, speaks with Robin Ntoh, VP of Aesthetics at Nextech, to demystify change management as a practical, everyday leadership tool for med spa owners and managers. This discussion highlights why aesthetic practices often struggle with change, how structured approaches can turn disruption into opportunity, and what simple frameworks leaders can apply right away. Listen in for: Join the conversation October 3 - 5, 2025 at the Women in Aesthetics Leadership Conference (WALC) as Robin Ntoh, Terri Ross and Amy Lynn Birkenstamm, RN, CANS share their tips and tricks with The People Puzzle: Solving for Culture, Capability and Change. Learn more and register today at experiencewalc.com. --- Music by Ghost Score

This week on Medical Spa Insider, AmSpa founder and CEO Alex R. Thiersch, JD, sits down with Brittony Croasdell, MS, FNP-BC, APRN, co-owner of Fulcrum Aesthetics & Surgery, to unpack the evolving conversation around hyaluronic acid (HA) injectable fillers. From viral misinformation to the stigma surrounding aesthetic treatments, Croasdell shares real-world insights from her Chicago-based practice and dives deep into the findings of The Aesthetics Evolution: The Hyaluronic Acid Injectable Fillers Report, a groundbreaking new global report from Allergan Aesthetics. Whether you're a licensed injector, med spa owner, or a curious patient, this episode offers a candid look at: Ready to reshape the conversation around HA fillers? Visit www.naturallyyouwithHA.com to download the full report and access educational materials.

This week, AmSpa founder and CEO Alex R. Thiersch, JD, sits down with Dr. Rahi Sarbaziha, founder of The Aesthetic Room by Dr. Rahi, Integrative Aesthetics specialist and one of AmSpa’s Distinguished Women in Medical Aesthetics 2023. Dr. Rahi shares her journey from traditional medicine to pioneering a new path that blends integrative and regenerative wellness with aesthetics. Listen to hear: -- Music by Ghost Score

This week, AmSpa founder and CEO Alex R. Thiersch, JD, sits down with Beto Casellas, executive vice president and CEO of health and wellness at Synchrony Financial, the parent company of CareCredit. They discuss the launch of a new consumer resource, the Fair Financing Principles, and talk about how financial education can empower patients to make informed decisions about their aesthetic and wellness care. Listen to hear: Visit carecredit.com/ffp to explore the Fair Financing Principles and access tools that can help your patients. --- Music by Ghost Score

In this greatest hits episode, we revisit a conversation between AmSpa President and CSO, Cathy Christensen, and top leadership coach and bestselling author Sohee Jun, PhD. They discuss the myth of balance, Jun’s journey into leadership coaching and her advice for overcoming challenges as a business leader. Their conversation includes: Reignite your passion to lead with mentorship from aesthetic innovators, entrepreneurs and renowned experts at the 2025 Women in Aesthetics Leadership Conference, October 3 - 5 at Terranea Resort in Southern California. Learn more about the connections and experiences that await you at experiencewalc.com. --- Music by Ghost Score

This week, AmSpa President and CSO Cathy Christensen speaks with Cy Wakeman, drama researcher, New York Times bestselling author of No Ego, and 2023 world's number one leadership guru, to discuss reality-based leadership. They talk about common leadership challenges in medical spas, including managing diverse teams, implementing standardized processes, and balancing in-office and remote work. Their conversation includes: For a masterclass on restoring sanity in the workplace and calling your team up to greatness, join Cy Wakeman at the Women in Aesthetics Leadership Conference October 3 - 5, 2025, at Terranea Resort in Rancho Palos Verdes, California. Her closing keynote, “Reality-Based Leadership: Ditch the Drama and Turn Excuses Into Results” will give leaders the tools, techniques and proven coaching models to skillfully navigate the interferences of drama, hardwire personal accountability and help their teams deliver on their business goals. Learn more and register at experiencewalc.com. --- Music by Ghost Score

This week, AmSpa founder and CEO Alex R. Thiersch, JD, speaks with RealSelf CEO Minou Clark to discuss the platform’s transformation into a dynamic, consumer-first destination for aesthetics. Clark shares how RealSelf is evolving to meet the needs of today’s beauty consumer by embracing med spas and amplifying the human side of aesthetics. -- Music by Ghost Score

This week, AmSpa founder and CEO, Alex R. Thiersch, JD, speaks with Nena Kallopoulos, PA-C, founder of Drip Medi Spa in Englewood, New Jersey, to explore the realities of practicing aesthetic medicine as a physician assistant. With nearly two decades of clinical experience, Nena shares the challenges of building a compliant aesthetic practice and reflects on her experience navigating a license lapse and subsequent regulatory review. In this conversation: -- Music by Ghost Score

This week, AmSpa founder and CEO Alex R. Thiersch, JD, sits down with Chris Suchánek, founder and CSO of Firm Media and creator of Ailm Atelier, a new online platform showcasing aesthetic doctors and their stories. They talk about Chris’s journey from the music business to specialty medical marketing, and how authenticity, storytelling, and innovation are reshaping how med spas and aesthetic practices connect with patients. — Music by Ghost Score

In this greatest hits episode, we revisit an empowering keynote recorded live at AmSpa’s inaugural Women in Aesthetics Leadership Conference (WALC) in 2023. Listen in as Carrie Strom, senior vice president of AbbVie and president of Global Allergan Aesthetics, chats with Sara Blakely, founder and executive chairwoman of SPANX. Following a brief introduction from Strom and AmSpa founder Alex R. Thiersch, JD, this keynote conversation explores the founding of a household name, along with leadership insight on confidence, failure, purpose, mindset, and much more! This year, AmSpa's WALC is honored to present keynote speaker Jamie Kern Lima, founder of IT Cosmetics. Join us October 3, 2025, for “Becoming Unstoppable,” an inspiring keynote where Jamie shares her inspiring journey from rejection and self-doubt to resilience and success. --- Music by Ghost Score

This week, AmSpa founder and CEO Alex Thiersch, JD, speaks with Lisa Lickstein, MSW, MBA, co-owner and COO of Lickstein Plastic Surgery and Medical Spa. She previews her upcoming talk at the 2025 Women in Aesthetics Leadership Conference and shares how the concept of “unreasonable hospitality,” inspired by Will Guidara’s renowned book, has reshaped her approach to leadership, team development and the patient experience. This conversation includes: Join Lisa at https://experiencewalc.com/, for her session: “Achieving Competitive Advantage and Increased Profitability Through Unreasonable Hospitality.” -- Music by Ghost Score

This week, AmSpa founder and CEO Alex R. Thiersch, JD, speaks with Lori Werner, founder and chief marketing whiz at Medical Marketing Whiz, a woman-led marketing agency that specializes in marketing for wellness and medical aesthetics practices. They talk about her path from medical device sales to entrepreneurship and how her team helps med spas get discovered online using answer engine optimization (AI-SEO). For more on this topic, check out Medical Marketing Whiz’s recent webinar: Answer Engine Optimization (AI-SEO): How to Become the Recommended Provider in ChatGPT and Other AI Platforms --- Music by Ghost Score

This week, AmSpa President and CSO, Cathy Christensen, speaks with Kendra Bracken-Ferguson, celebrated entrepreneur, founder of BrainTrust and author of The Beauty of Success: Start, Grow and Accelerate Your Brand. They discuss her entrepreneurial journey from building brands to owning in the beauty space, how she evaluates opportunities, and the ways she protects her mental wellness with the help of her community. Listen for: Kendra shares more about the power of building your brain trust in her presentation “Community and Counsel: Building Your Brain Trust” on October 4, 2025, at the Women in Aesthetics Leadership Conference. Register to learn why no founder should navigate the path alone and how you can build the counsel you need for sustainable leadership and self-motivation. -- Music by Ghost Score

In this Medical Spa Show edition of Medical Spa Insider, AmSpa’s Alex Thiersch, JD, speaks with Shannon Blake, director of medical spa partnerships at Podium. They chat about what makes MSS her favorite aesthetic conference and trade show, along with the exciting new voice capabilities Podium is building into its AI-powered lead management and client communication platform. Listen to hear: --- Music by Ghost Score