No Show
Business & Economics Podcasts
No Show is about the business of travel: hotels, tourism, technology, changing consumer tastes, the conference industry, and what you actually get for $50 worth of resort fees.
Hosts Jeff Borman and Matt Brown explore the intersection of design, architecture, place, emotion, and memory. When we travel, we pass through these intersections, supported by a massive business infrastructure and a fleet of dedicated (and patient) service professionals.
Want to be a No Show sponsor, or partner up with us to cover your event? Contact our front desk and let's talk.
Location:
United States
Description:
No Show is about the business of travel: hotels, tourism, technology, changing consumer tastes, the conference industry, and what you actually get for $50 worth of resort fees. Hosts Jeff Borman and Matt Brown explore the intersection of design, architecture, place, emotion, and memory. When we travel, we pass through these intersections, supported by a massive business infrastructure and a fleet of dedicated (and patient) service professionals. Want to be a No Show sponsor, or partner up with us to cover your event? Contact our front desk and let's talk.
Twitter:
@noshowpodcast
Language:
English
Contact:
9176989118
Email:
mcconnellbrown@gmail.com
Episodes
Brian Sumers of The Airline Observer
7/25/2024
The airline industry. Brian Sumers lives it, he breathes, he speaks truth about it unlike anybody else. He is the founder and editor of The Airline Observer, a newsletter covering the global airline business. He's also co-host of The Air Show in which he discusses the business of the sky.
Brian talks with Jeff and Matt about shenanigans at Southwest Airlines, whether inbound flight traffic from China is ever coming back, saving Boeing, Jetblue's pivot, and the future of loyalty programs.
Duration:00:27:21
David Eisen of Hotels Magazine
6/26/2024
Every day David Eisen translates the avalanche of data and news about the hotel industry into something everyone, not just people in the business, but everyone, can understand. He joins Jeff and Matt to talk about the rise of partnerships among hotel management companies, the ever-multiplying number of hotel brands, and the impact of flashy stunts on loyalty programs.
https://hotelsmag.com/
https://www.linkedin.com/in/david-eisen/
Duration:00:27:34
USALI 101: How The Accounting Standard Guides The Hotel Business
6/11/2024
CoralTree Hospitality's Arlene Ramirez and HotStats' Tanya Venegas help us untangle and understand the Uniform System of Accounts for the Lodging Industry (USALI), an essential tool that guides financial management and reporting across hotels. How it started, why hotels use it, and how it's staying up-to-date.
https://usali.hftp.org/
https://www.hftp.org/
https://www.hotstats.com/
https://www.coraltreehospitality.com/
Duration:00:27:08
The Oracle: Cindy Estis Green
5/28/2024
The CEO and co-founder of Kalibri Labs on the (many) existential threats to the hospitality industry, Uber and Facebook as players in the travel business, the challenges and opportunities around loyalty programs, and the hotel revenue buzzword that needs to go away.
00:50 Existential Threats to the Hotel Industry
04:40 When Will Amazon Return To Travel?
10:40 Will Uber Be A Player Too?
17:00 Direct Bookings and Loyalty Programs Impact
25:30 Mystery Question
https://www.kalibrilabs.com/
Duration:00:26:59
Soap and Sustainability: Shawn Seipler of Clean the World
5/14/2024
Have you ever pondered the fate of your hotel soap after check-out? Shawn Seipler did, big time, and it launched him on an extraordinary mission to improve global hygiene. The Clean the World founder joins us to talk about how its Global Hospitality Program works with over 8,000 participants to upcycle soap and tackle some of the deadliest problems on the planet.
https://cleantheworld.org
https://www.instagram.com/clean_the_world/
Duration:00:26:37
Mid-Century Modern Tourism with Jickie Torres
4/30/2024
Atomic Ranch Editor Jickie Torres joins us to talk Palm Springs, modernism, and the 75th anniversary of the Hollin Hills House and Garden Tour, now the largest mid-century modern home event on the East Coast. Touring architecture has been around as long as the Coliseum, but we're in a new era of architecture as tourism, with an economic impact we're just starting to understand.
https://www.hollinhillsmodern.com
https://modernismweek.com
https://www.atomic-ranch.com
https://www.eichlerhometour.org
Duration:00:25:17
The Future of Sustainable Aviation Fuel with Meg Whitty
4/16/2024
What exactly is Sustainable Aviation Fuel? What needs to happen for us to start using it? And what's the government's role in propelling a new era of sky travel? Our guest Meg Whitty is Vice President of Corporate Relations and Marketing at LanzaJet, a company whose aim is to decarbonize the aviation industry. She joins us in this episode to talk about jet fuel's brave new future, which is WAY closer than you think.
lanzajet.com
LanzaJet on LinkedIn
Duration:00:24:11
Sustainable Travel with Madeline List
4/2/2024
How big of a factor is sustainability when U.S. travelers choose where to go? Who do they think should be responsible for addressing cultural and economic sustainability challenges? How much does a crowded versus uncrowded destination matter when tourists make decisions on where to go? We will definitely, absolutely find out with Madeline List, a Senior Research Analyst with Phocuswright and the author of the report Beyond Climate Change: Cultural and Economic Sustainability in Travel.
https://www.phocuswright.com/Travel-Research/Consumer-Trends/Beyond-Climate-Change-Cultural-and-Economic-Sustainability-in-Travel
Duration:00:25:41
Hospitable Healthcare with Stowe Shoemaker
3/19/2024
Ever wonder how the experience at a hotel might transform your next hospital visit? Stowe Shoemaker is a legend in hospitality academia, and we discuss his new book Hospitable Healthcare: Just What the Patient Ordered!, co-written with Peter Yesawich. Hospitals are taking a closer look at how hotels approach care, service, and satisfaction, and a change in your hospital stay might come sooner than you think.
https://hospitablehealthcare.com/
https://www.unlv.edu/news/expert/stowe-shoemaker
Duration:00:25:48
Mike McCormick of Travel Again Advisory
3/5/2024
The industry veteran and co-founder of Travel Again Advisory dives in to biggest question facing the travel industry. And can we please come up with an alternative to the term "revenge travel?" And what's going on with American Airlines, and the state of loyalty programs in general?
https://www.travelagainadvisory.com
Duration:00:25:39
Wait, Were Hilton And Marriott Really At War?
2/13/2024
Today Hilton is comprised of 17 brands, with more than 5,900 properties in 114 countries around the world. Marriott International controls over 7,000 properties in 131 countries, including the Ritz-Carlton and St. Regis luxury brands. But...were they really competing with each other over the last century, or competing with the world?
In this episode we're going extremely meta in a review of another podcast you should absolutely listen to. Also, we investigate the intriguingly named "bed wars" of the late 90s.
Duration:00:25:48
The Impact of National Parks with Lise Aangeenbrug
1/30/2024
Lise is Chief Program Officer of the National Park Foundation, leading program and partnerships teams responsible for delivering more than $89 million in grants and other support to national parks. We talk about the NPS' overall economic impact on communities and regions, keeping a healthy symbiosis between public and private interests, combatting overtourism, and hidden gems in the park system.
National Park Foundation
Leave No Trace
Recreate Responsibly
NPF Instagram
Duration:00:24:53
Breffni Noone on Resort Fees, Surge Pricing, and College Football's Impact on Hotels
1/8/2024
The award-winning associate professor from Penn State's School of Hospitality Management talks about the possible (?) demise of those dreaded resort fees, how local economies depend on NCAA football weekends, and gives us the state of the union for the hotel industry heading into 2024.
https://hhd.psu.edu/contact/breffni-noone
https://www.investopedia.com/college-football-provides-an-economic-boost-7964994
Duration:00:26:33
The Globetrotting David Goldberg
10/24/2023
The chance to speak with someone who has visited 191 countries was just too good, which is why academic, entrepreneur, advisor to world leaders, and world traveler David Goldberg joins us. What are tips for traveling in a fraught world? What's the hairiest travel situation he's been in? What's an underrated country you should visit? Did he know from an early age he'd become an international man of mystery?
Duration:00:25:50
You Don't Know NDC (But AmTrav CEO Jeff Klee Does)
10/3/2023
Amtrav CEO Jeff Klee sheds light on New Distribution Capability (NDC), a transformative schema that's changing the way we travel. NDC is reshaping the landscape of airfares, third-party technology, and personalization in unexpected ways. We also talk about Southwest's unique (and longstanding) stance on third-party sales, and how NDC elevates the importance of price assurance tools in hotel distribution.
https://www.amtrav.com/
https://www.linkedin.com/company/amtrav/
Duration:00:26:23
Temp Check: The State of Hotels Going Into Q4
9/19/2023
Are major hotel brands taking over the world? Does office attendance directly correlate to hotel occupancy? What's the worst day for occupancy at hotels? And how do you handle travel to places that have recently experienced a disaster?
https://www.highatlasfoundation.org/
Duration:00:22:30
The State Of The Great American Road Trip
9/5/2023
Summer may be winding down, but the road to adventure lives forever in our hearts. Or does it? People still take road trips, but where they go and why has changed drastically over the last 30 years, and the coming wave of EVs is going to alter our idea of a road trip even more.
So, do gas prices matter at all? Do sky-high airfares impact our willingness to sit in a car for 20 hours? Did roadside hotels see a post-pandemic dip or boost in summer occupancy? What's the worst state to drive to? And are people still driving cross-country, Griswold-style?
Duration:00:24:10
The Mechanics of Airline Upgrades and Maximizing Loyalty Credit Cards
8/22/2023
How exactly to airline loyalty programs work, and is there any way to game the system? Credit cards play a huge factor, but do any of them give you the edge? We use American Airlines as our case study example of how plane perks and credit cards are so intertwined.
The more you know:
https://cwsi.net/aa.htm
https://viewfromthewing.com/trumps-team-discloses-they-violate-airline-rules-use-throwaway-ticketing-site-skiplagged-for-airfare/
RocketMiles.com
https://lpcalculator.com/#/landing
Duration:00:24:49
Hotel Insights and Predictions with Jan Freitag
8/7/2023
Hotel data people: prepare for enlightenment as we sit down with Jan Freitag, CoStar's National Director of Hospitality Analytics. How does 2024 look? Why is occupancy still still trailing 4% below pre-pandemic levels? What data sources does he use? What's his new podcast about? Is he actually a wizard who can predict the future? YES.
News you can use:
https://www.costar.com/
https://str.com/
https://www.trade.gov/data-visualization/apisi-92-monitor
https://www.hatchshowprint.com/
https://www.lanemotormuseum.org/
Duration:00:20:21
The Neon Museum's Aaron Berger
7/25/2023
Aaron is the Executive Director of must-see destination The Neon Museum Las Vegas, a space dedicated to collecting, preserving, studying and exhibiting iconic Las Vegas signs. We talk about pushing the boundaries of a traditional museum experience, preserving history in a town that embraces demolition, and the mysterious red button in Siegfried and Roy's mansion.
https://www.neonmuseum.org/
https://www.duckduckshed.com/
https://www.instagram.com/theneonmuseumlasvegas/
Duration:00:27:55