Now Brands Talk
Business & Economics Podcasts
Now Brands Talk is a show for leaders who want to close the brand interaction gap and bridge that tricky divide between brands and the people who love them. Our core belief is that brands are only as good as how they interact. To earn favor and build trust, brands must be continuously available, completely consistent, and always helpful, no matter when or where an interaction takes place. Each episode of Now Brands Talk features a conversation with a trail-blazing leader about connecting people with the brands they love. Join our conversation!
Location:
United States
Description:
Now Brands Talk is a show for leaders who want to close the brand interaction gap and bridge that tricky divide between brands and the people who love them. Our core belief is that brands are only as good as how they interact. To earn favor and build trust, brands must be continuously available, completely consistent, and always helpful, no matter when or where an interaction takes place. Each episode of Now Brands Talk features a conversation with a trail-blazing leader about connecting people with the brands they love. Join our conversation!
Language:
English
Contact:
4047027097
Website:
https://www.ada.cx/
Email:
nowbrandstalk@gmail.com
Season 1 Finale: 3 Themes We Learned from 26 Episodes
Duration:00:08:39
The Relationship Between Sales and Customer Success
Duration:00:24:37
The Crossover Between Brand and Customer Experience
Duration:00:24:00
3 Main Takeaways About the Next Chapter of CX
Duration:00:10:03
Designing the Customer Experience of the Future
Duration:00:35:57
Bridging the Language Gap with Industry Specific Offerings
Duration:00:26:34
The Profitability of an Excellent Agent Experience
Duration:00:25:00
Tailoring Experiences For Different Customer Segments
Duration:00:37:21
A Sweet Take on Automation vs Human Connection
Duration:00:30:10
How to Gracefully Navigate CX Software Change Management
Duration:00:27:58
Customer Experience: Transaction vs Relationship
Duration:00:22:27
Brand Interactions That Help Companies Scale
Duration:00:26:31
CX Leaders Share Best & Worst Brand Interactions
Duration:00:31:22
How to Measure Brand Impact to Drive Revenue
Duration:00:28:58
How to Build a Cross-Functional Content Ecosystem
Duration:00:28:26
Diminishing Marginal Utility: Detrimental CX
Duration:00:23:10
What CX and EX Can Learn From Each Other
Duration:00:22:10
Digital Transformation: Before, During, and After
Duration:00:25:17
3 Types of Data for Good CX Decisions
Duration:00:19:25
Leveraging Employee Insights For Customer Care
Duration:00:22:08