PM Collective - The ART of property management

Remember when you had to do a routine inspection, and you would have to pull out your Street Directory to work out how to get to the property? Then you would use your SD card to download your photos. Then you printed the inspection and attached it to your landlords end of month statement. AND WE NEVER COMPLAINED! Kenslee Oxley from Inspection Express, joins us to share his game-changing insights into the future of property inspections. From the challenges of traditional inspection methods to the ever-evolving world of software, Kenslee opens our eyes to the need for industry innovation. Imagine a world where routine inspection reports don't just serve their purpose, but actually enhance the client experience. A world where reports aren't just full of dry, factual data, but brim with visual elements and interactive discussions. This episode explores exactly that - the transformation of inspection reports with technology. We delve into the current state of these reports, the significance for insurance purposes, and the role of Inspection Express in this process. It's not just about getting the clients to open the reports, it's about making them a valuable part of the property management experience. Lastly, we immerse ourselves in the features and benefits of Inspection Express. This isn't just a product, it's a revolution in the Western Australian property management process. Say goodbye to stacks of paper and hello to paperless property condition reports and virtual tours. Hear about our personal experiences, our admiration for the streamlining ability of Inspection Express, and how it's enhancing the client experience. But, we also caution against the potential distortion of reality by AI and highlight the need for property managers to adapt to new technology. Sensor Global saves lives with automatic compliance and manages Smoke Alarms, Gas and Water leak detection with 24/7 remote management. It provides complete control, reduced risk and improved compliance for property managers. To find out more speak to Anthony Booth or head over to www.sensorglobal.com The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+ Head over to www.theassociatesco.com Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support. Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit. www.myconnect.com.au

Hollie from PM Collaborative shares her tale of transition from real estate to nursing, and her victorious return to her roots in real estate is sure to inspire. Get privy to Hollie's fervor for new business, her firm convictions on building robust relationships, and how her ambitious attitude propelled her into the realm of outsourcing. Discover how outsourcing can be a game-changer in boosting productivity and reducing stress in the real estate industry. Navigate the current job market's challenges, the indispensable role of technology, and the art of creating a 'family team' within a business. She is a mum to 6 kids and is our state team leader in QLD for Coffee & Conversations. Visit our FB page to find out where these meetups are in your area! Sensor Global saves lives with automatic compliance and manages Smoke Alarms, Gas and Water leak detection with 24/7 remote management. It provides complete control, reduced risk and improved compliance for property managers. To find out more speak to Anthony Booth or head over to www.sensorglobal.com The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+ Head over to www.theassociatesco.com Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support. Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit. www.myconnect.com.au

Are you using Youtube yet? I am here to share some basics to using this platform successfully. It is so underutilized by property managers at the moment. From setting up an attractive YouTube channel to brainstorming compelling content ideas, this episode of PM Collective podcast reveals six easy steps designed get started on using this as a successful BDM tool. My journey with YouTube began as a simple video storage library; now, it's a dynamic marketing tool. This shift didn't happen overnight - it required consistency, authenticity, and simplicity. Tune in to discover how to engage your audience, gain followers, and be unique in the property management world. Whether you've been in the industry for years or you're just starting out, these tips can help you stand out and achieve YouTube success. Create a point of difference, engage with clients, and showcase properties like never before with YouTube. Sensor Global saves lives with automatic compliance and manages Smoke Alarms, Gas and Water leak detection with 24/7 remote management. It provides complete control, reduced risk and improved compliance for property managers. To find out more speak to Anthony Booth or head over to www.sensorglobal.com Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support. Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit. www.myconnect.com.au

In this podcast, Harcourts Alliance reveal's why they started their podcast, The Alliance Experience, and how they leverage it to stand out to their clients. Podcasting is a cheap and great option to start in your business, and helps with getting your message to a large audience and continue educating both owners and tenants. This podcast will tell you how easy it can be to start and why you should! Sensor Global saves lives with automatic compliance and manages Smoke Alarms, Gas and Water leak detection with 24/7 remote management. It provides complete control, reduced risk and improved compliance for property managers. To find out more speak to Anthony Booth or head over to www.sensorglobal.com Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support. Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit. www.myconnect.com.au

Let's discuss what I am up to and my goals as a high performing lead generator and BDM in the Perth market. Promise me a minute, and I'll show you how to scale it like never before. This episode shares my personal strategies and insights and how I plan to boost my office leads from 30 to 50 per month without hiring additional Business Development Managers. I will be putting some focus on local marketing, paid social media ads, and the next-gen AI and automation strategies that can optimize my workflow like never before. Imagine freeing up crucial minutes from mundane tasks like rent appraisals and business appraisals, and instead using them to create standout content and prospect like a pro. I'm spilling the beans on all the behind-the-scenes processes that can turn your lead generation into an art form. This episode is a goldmine of effective tactics to amp up your leads to 50 new managements per month with a single BDM and some smart automation. Sensor Global saves lives with automatic compliance and manages Smoke Alarms, Gas and Water leak detection with 24/7 remote management. It provides complete control, reduced risk and improved compliance for property managers. To find out more speak to Anthony Booth or head over to www.sensorglobal.com Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support. Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit. www.myconnect.com.au

This episode will leave you with an urge to change your perspective on property management! Jonathan Bell, the mastermind behind Housemark and Wingman's success, shares his unique approach to grow an impressive portfolio of over 2000 properties. This includes his daily ritual of engaging with industry colleagues over breakfast and the power of storytelling in creating a contagious energy around his business. Bell's right-hand man, Tyler, is the perfect example of this energy, and you'll find his storytelling skills absolutely captivating! We also delve into the relatively untouched subject of 'insourcing' in the property management industry. Listen up as Jonathan Bell explains his unique take on this strategy, with every property manager having their own offshore executive assistant. We'll unravel the benefits, the preparations, and necessary considerations to make this work, including the emphasis on treating offshore professionals as core members of the team. There’s an enticing discussion on how this could revolutionize not just your work, but also your personal life management. This episode is a must-listen if you're intrigued by innovative approaches in the property management industry and the revolutionary potential of offshore resources. Sensor Global saves lives with automatic compliance and manages Smoke Alarms, Gas and Water leak detection with 24/7 remote management. It provides complete control, reduced risk and improved compliance for property managers. To find out more speak to Anthony Booth or head over to www.sensorglobal.com The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+ Head over to www.theassociatesco.com Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support. Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit. www.myconnect.com.au

Ever dreamt of constructing an unbeatable property management team? You will love this chat we had with Kasey Lawrence from the Rental Network, where we unlock the secrets to assembling a top-tier team. This episode hinges on the backbone of a strong, inspiring leadership that paves the way for a unified and proficient group. Our discussion seeds the idea of how a department head with a solid background in property management can sow trust, mentorship, and a guiding light - making them indispensable for a triumphant team assembly. In this insightful tête-à-tête, we talk about the significance of re-inducting employees, and how it can be a game-changer in enhancing team dynamics. We also throw light on how virtual assistants can be the secret weapon for property managers and how an efficiently structured department can boost productivity. Adding more fuel to the fire, we highlight the necessity of a third-party support system, the formulation of a gap plan, and the advantages of an organized, supervised, and trained rental department. We hope you enjoy this conversation with how to create a Property Management Powerhouse in your business with hands-on advice for everyone involved - an episode truly not to be missed! Sensor Global saves lives with automatic compliance and manages Smoke Alarms, Gas and Water leak detection with 24/7 remote management. It provides complete control, reduced risk and improved compliance for property managers. To find out more speak to Anthony Booth or head over to www.sensorglobal.com The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+ Head over to www.theassociatesco.com Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support. Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit. www.myconnect.com.au

Imagine transforming your business with the power of virtual assistants. That's what we're talking about with our guest, Ella Stratton, owner of Platinum Property Co and the Associate Co. Ella's story is a testament to the power of virtual assistants. Starting her business with no office and no staff, she found a VA online, and the rest is history. Ella's insights into the evolution of her VA relationship as her business grew are sure to inspire you to explore this avenue for your own business. The conversation gets exciting as Ash & Ella navigate the structure of a VA pod, discussing how to manage daily tasks and the potential for adding more VA's to boost capacity. They also tackle the fascinating interface of AI and VA's. Think of it as your own tech-savvy A-team, ready to ramp up efficiency in your property management business. What about personal branding and risk management for property managers? We got you covered. We shed light on how having a dedicated personal assistant can be a game-changer. From boosting your personal brand to managing risks, the benefits are numerous. But what happens when a property manager changes jobs? Does the PA follow? We discuss this and more, offering you insights into how to integrate VA's and AI into your property management business. So, tune in and get ready grow your business! Sensor Global saves lives with automatic compliance and manages Smoke Alarms, Gas and Water leak detection with 24/7 remote management. It provides complete control, reduced risk and improved compliance for property managers. To find out more speak to Anthony Booth or head over to www.sensorglobal.com The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+ Head over to www.theassociatesco.com Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support. Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit. www.myconnect.com.au

Who would have thought that a network could be your lifeline in the property management industry? Get ready to unravel the power of networking from our guest, Kelly Seaton, owner of The Leasing Network, who has mastered the art of forming trustworthy connections in her field. Kelly walks us through her journey of running a boutique business, and how these ties have been critical in coping with unprecedented situations, like the COVID-19 pandemic. You'll be amazed to hear how a reliable network can not just simplify your tasks, but also contribute to your professional growth and satisfaction. But it's not all about networking. This episode takes an unexpected twist as Kelly opens up about her distressing experience of social media hacking. Listen to her first-hand account of the stress it induced and the valuable lessons it taught her about maintaining an online presence. It's a stark reminder of the perils of over-reliance on internet leads and a wake-up call to safeguard your online assets. This conversation is a gold mine of insights for anyone navigating the property management industry or running a small business. Don't miss out! Sensor Global saves lives with automatic compliance and manages Smoke Alarms, Gas and Water leak detection with 24/7 remote management. It provides complete control, reduced risk and improved compliance for property managers. To find out more speak to Anthony Booth or head over to www.sensorglobal.com The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+ Head over to www.theassociatesco.com Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support. Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit. www.myconnect.com.au

Get ready to redefine the way you manage your property teams, as Eser Yildirim, from the dynamic organization Flock, joins us for an enlightening conversation. Eser's unique insights into the workings of Flock, his intriguing perspective on caring for property teams, and an introduction to their revolutionary training platform on Monday.com are not to be missed! We navigate through the treacherous waters of staffing shortages and multi-generational workplaces, with Eser shedding light on how to strike that elusive balance in job descriptions, pay, and benefits. He also emphasizes the importance of creating an environment that fosters empathy and compassion, which is crucial in dealing with challenging situations. Our chat takes a turn towards the importance of training, delegation, and regular meetings - all critical components of nurturing trust between staff and managers, and ensuring everyone is on the same page, thereby minimizing turnover. Last but not least, we dive into the concept of approachable meetings and the crucial role of leadership. Essa shares his approach to fostering a culture of appreciation through regular one-on-one meetings using Monday.com and the importance of feedback through exit interviews and 360-degree reviews. We wrap up with a potent discussion on the balance between competition and collaboration in the workplace and how to create an approachable culture that fosters team bonding. This episode is promised to be a treasure trove of insights for anyone keen on strengthening their property management teams. Join us for this captivating journey! Sensor Global saves lives with automatic compliance and manages Smoke Alarms, Gas and Water leak detection with 24/7 remote management. It provides complete control, reduced risk and improved compliance for property managers. To find out more speak to Anthony Booth or head over to www.sensorglobal.com The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+ Head over to www.theassociatesco.com Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support. Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit. www.myconnect.com.au

Travel with us on an incredible journey as we follow the inspiring tale of Katie Johnson, a bold entrepreneur who transformed adversity into opportunity. Battling health issues and financial constraints, Katie leveraged her determination and the support of mentors to launch her property management business. She shares her story to inspire and guide those contemplating the leap into business ownership. Despite her initial financial limitations, Katie found innovative ways to get her business off the ground. She cleverly converted her car into a mobile billboard, created a strong brand image, and harnessed social media to build a following. Listen closely as Katie details the resources she utilized, such as grants and mentorship programs, and emphasizes the importance of having a strong support network. Learn from Katie's experiences, including her decision to hire a Business Development Manager and her focus on investing in quality marketing materials. Katie further discusses how strategic partnerships led to business expansion and why taking calculated risks can result in growth and success. As we wrap up, Katie emphasizes the crucial role of mentorship and generously offers her guidance to anyone in need. So, tune in for this motivating conversation that proves that with the right mindset and resources, nothing is impossible. Sensor Global saves lives with automatic compliance and manages Smoke Alarms, Gas and Water leak detection with 24/7 remote management. It provides complete control, reduced risk and improved compliance for property managers. To find out more speak to Anthony Booth or head over to www.sensorglobal.com The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+ Head over to www.theassociatesco.com Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support. Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit. www.myconnect.com.au

What if you could reimagine your business strategy, incentivize customer service, and automate or outsource tasks to virtual assistants? Our guest, Rebecca Halton, CEO of LJ Hooker City Residential, took us on a remarkable journey of her two-decade-long experience in running a property management business and how she successfully restructured her business to achieve just that. In our enlightening conversation, Rebecca unfolded the strategies she deployed to increase efficiency, the changes she introduced to the reward structure and the areas where technology and virtual assistants played an integral role. Finding the right people for the right positions is an art in itself. Rebecca and I not only navigated this tricky terrain but also delved into the essence of fostering a growth mindset in business. We dove deep into the results of Rebecca's insightful survey on property managers and business owners. It's a poignant look at their pain points, the lack of opportunities for growth, and the need for a management style that empowers teams and mitigates stress. It's all about creating an environment where your team can truly thrive. Staying ahead of the competition - it's a phrase we hear often, but what does it really entail? In our final segment with Rebecca, we tackled just this. Strategies for new products, maintaining a growth mindset, and the benefits of attending conferences and seminars for gaining fresh insights, Rebecca has done it all. We also delve into the challenges of finding the right people for the right positions and the crucial role of communication in fostering a positive workplace environment. Tune in to learn more about Rebecca's journey, and how her experiences can help steer your business in the right direction. Sensor Global saves lives with automatic compliance and manages Smoke Alarms, Gas and Water leak detection with 24/7 remote management. It provides complete control, reduced risk and improved compliance for property managers. To find out more speak to Anthony Booth or head over to www.sensorglobal.com The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+ Head over to www.theassociatesco.com Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support. Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit. www.myconnect.com.au

Are you ready to conquer your camera fears and step up your video communication game? Join us this week as we sit down with Jen Trevorrow from Be the Confident You, a seasoned video coach who transforms small businesses into camera-ready powerhouses. Jen shares her fascinating journey from hairdresser and makeup artist to becoming a sought-after video coach, revealing the personal struggles she faced in her public speaking journey, and how she overcame them. As we delve into the art of public speaking and presenting on camera, you'll discover the importance of authenticity, body language and the right voice in boosting your on-camera confidence. Jen shares insightful strategies to help you drop the pursuit of perfection and instead, embrace your true self on camera. Whether you're talking to the camera as if it were a friend or leveraging the power of behind-the-scenes content, learn how to make an emotional connection with your audience and leave a lasting impression. In the final phase of our enlightening conversation, we dish out useful tips and techniques to amplify your video communication skills. From battling self-criticism to cultivating a positive mindset, learn how to become a more confident speaker on camera. Jen also provides valuable insights on personal and team development through video, shedding light on overcoming nervousness, practicing self-compassion, and the crucial role of feedback. So, tune in and let's start transforming your video presence today! Sensor Global saves lives with automatic compliance and manages Smoke Alarms, Gas and Water leak detection with 24/7 remote management. It provides complete control, reduced risk and improved compliance for property managers. To find out more speak to Anthony Booth or head over to www.sensorglobal.com The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+ Head over to www.theassociatesco.com Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support. Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit. www.myconnect.com.au

Do you want to know the tips on turning chaos into control when feeling like an overwhelmed PM? In this podcast episode, Ash welcomes property management expert Jo Oliveri to discuss the topic of overwhelm in the industry. They explore the impact of technology, the importance of efficient team management, and the need for a strategic approach to technology implementation. They also discuss maximising efficiency and capacity, pushing team members to grow, effective time management, and the significance of morning huddles in a property management office. Jo shares her personal task management method and emphasises the importance of self-care and team empowerment. Ash concludes by recommending Jo's courses, businesses, coaching, and a product called Food Source. Sensor Global saves lives with automatic compliance and manages Smoke Alarms, Gas and Water leak detection with 24/7 remote management. It provides complete control, reduced risk and improved compliance for property managers. To find out more speak to Anthony Booth or head over to www.sensorglobal.com The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+ Head over to www.theassociatesco.com Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support. Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit. www.myconnect.com.au

In this podcast episode, Ash welcomes RISE with Sarah Cincotta as her guest. Sarah shares her background in the real estate industry and her work in supporting and empowering business development managers (BDMs) in property management. They discuss the challenges and issues affecting the industry, including reducing fees, not charging for certain services, and the negative effects of comparison. They also touch on the importance of transparency, tracking commission payments, and the role of social media in marketing. They conclude by discussing the need for property managers to charge for valuable services and the importance of showing their worth. RISE with Sarah Cincotta Sensor Global saves lives with automatic compliance and manages Smoke Alarms, Gas and Water leak detection with 24/7 remote management. It provides complete control, reduced risk and improved compliance for property managers. To find out more speak to Anthony Booth or head over to www.sensorglobal.com The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+ Head over to www.theassociatesco.com Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support. Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit. www.myconnect.com.au

What if you could crack the code of managing a large property management team and expertly navigate the challenges ? That's exactly what Alicia Leckey, the head of department at Longview, has accomplished with her innovative pod-based system. With 22 years of experience and a team of 35 dynamic property managers under her wing, Alicia, our esteemed guest on this episode, shares her journey and the intricate working of her team spread across Victoria and Queensland. She unveils the levels of leadership within her team, from inspiring team leaders to the crucial roles of ICs (second in charges), and how they handle a portfolio of 160-190 properties. Listen in as we delve into the importance of regular team meetings, training sessions, monitoring KPIs, and safety protocols - all necessary cogs in the Longview machine. And yes, we'll discuss the elephant in the room - selecting quality tenants and how you train a large team to have trust in each other when it comes to suitable applications.. Alicia shares her insights on the necessity of understanding how to pick good renters and ensuring the safety of her team. Stay tuned, this episode is a goldmine of property management wisdom! www.longview.com.au Insta - alicia_lecky_property Linkedin linkedin.com/in/Alicia-lecky-a83617123 Sensor Global saves lives with automatic compliance and manages Smoke Alarms, Gas and Water leak detection with 24/7 remote management. It provides complete control, reduced risk and improved compliance for property managers. To find out more speak to Anthony Booth or head over to www.sensorglobal.com The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+ Head over to www.theassociatesco.com Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support. Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit. www.myconnect.com.au

Ready to unearth the secrets of successful tenant selection in property management? Join me and Sophie Anapliotis, as we take a deep dive into the complexities of this often ignored yet crucial process. From the role of leasing consultants to the imperative culture of mentorship, we delve into how junior consultants can be nurtured to sniff out red flags and ask the right questions. We even weigh in on the weightage visual appearance carries in determining tenant suitability. Ever had that gut feeling about a tenant but couldn’t quite put your finger on it? The second segment of our conversation unwraps the significance of blending logic and emotion when evaluating potential tenants. We take an interesting detour as we ponder over how property managers can trust their instincts without having met the potential tenants. Our discussion also charts out the importance of open communication between the leasing consultant and the property manager in providing a clear picture to the landlord during the tenant selection process. As we round up, we put the spotlight on the red flags in tenant applications. We lay bare the importance of verifying tenant information, the need for identification like a driver's license for a successful application, and the art of engaging with tenants to make a well-informed assessment of their application. And remember, when things seem off, trust your gut and ask questions. So tune in and equip yourself with the knowledge to ace tenant selection and steer clear of potential challenges. Don't miss our enlightening chat with Sophie Anapliotis, as we unravel the intricacies of property management and tenant selection. Sensor Global saves lives with automatic compliance and manages Smoke Alarms, Gas and Water leak detection with 24/7 remote management. It provides complete control, reduced risk and improved compliance for property managers. To find out more speak to Anthony Booth or head over to www.sensorglobal.com The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+ Head over to www.theassociatesco.com Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support. Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit. www.myconnect.com.au

What if you could take full control of the quality of new management in your property business? This episode is a goldmine of strategies on how to accomplish that. I had a penetrating conversation with Megan Taylor, Head of Property Partnerships from Longview, as we dissected the importance of focusing on where and on whom you allocate your time, energy, and expertise. We unpacked key strategies to keep in mind while making these critical decisions, underscoring the truth that it's not just about the property, it's also about the person. But what is a good property management business without robust referral partnerships and client relationships? Megan and I took a deep dive into the different ways to nurture relationships with referral partners, ensuring a steady inflow of quality new businesses. Highlighting the relevance of face-to-face networking and digital content creation, we also examined the telltale signs of dodgy partners and how best to navigate such situations. To cap it off, I shared my unique approach to initiating new clients into the business, hinting at the critical role of personal interaction. Lastly, we switched gears to explore personalized care and quality in business. Delving into the differences between in-person appraisals and online client management, Megan shared her perspectives on the benefits of in-person appraisals and building relationships with referral partners. We also touched on the need for setting clear boundaries for property management and the crucial role of sharing insights in business growth. So, buckle up and get ready to absorb insights that will skyrocket your property management business to new heights. You won't want to miss this! www.longview.com.au https://www.facebook.com/longviewau Megan Taylor Facebook Megan Taylor Instagram Megan Taylor - LinkedIn Sensor Global saves lives with automatic compliance and manages Smoke Alarms, Gas and Water leak detection with 24/7 remote management. It provides complete control, reduced risk and improved compliance for property managers. To find out more speak to Anthony Booth or head over to www.sensorglobal.com The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+ Head over to www.theassociatesco.com Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support. Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit. www.myconnect.com.au

What if you could turn a mere $60 into a thriving business, complete with real estate investments and private education for your children? Sounds too good to be true, right? That's exactly what our guest, Lucy Banks, a full-time OnlyFans creator, managed to achieve in under four years. Lucy shares her remarkable journey and how her experiences in the OnlyFans arena parallel the world of real estate, offering valuable insights on how to succeed in either industry. Throughout our conversation, we tackle the importance of taking risks, utilizing social media, and handling hate in a positive and productive manner. Lucy's knack for turning negativity into opportunity is inspiring, as she demonstrates innovative ways to respond to online trolling and criticism. She also reveals essential tips on finding your niche in today's social media landscape and how to stand out from the competition. As we delve deeper into Lucy's story, we uncover creative strategies she employed to build a successful business on OnlyFans, showing the potential for creating additional income streams beyond the platform. From merchandise and affiliate marketing to Etsy offerings, Lucy's approach to leveraging her online presence is a game-changer. Join us in this fascinating conversation and discover how you too can elevate your professional life by embracing creativity, vulnerability, and determination. Sensor Global saves lives with automatic compliance and manages Smoke Alarms, Gas and Water leak detection with 24/7 remote management. It provides complete control, reduced risk and improved compliance for property managers. To find out more speak to Anthony Booth or head over to www.sensorglobal.com The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+ Head over to www.theassociatesco.com Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support. Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit. www.myconnect.com.au

Do you know when to say no to new business? Find out how mastering this skill can help maximize your property management income in our insightful interview with Darren Hunter from IGT. Darren Hunter is a national and international property management trainer, expert and leading industry authority in fees and overcoming fee discounting, as well as productivity and time management. Authoring two books ‘PM Fee Scripts Secrets’ and ‘Master Your Time Secrets’, Darren Hunter has been training Real Estate Business Owners and Property Managers on a national and international level at seminars, conferences and workshops across Australia, New Zealand and the United States since 2005, with his books now placed into 7 different countries. We discuss why it's crucial to understand the financials behind taking on additional properties, ensuring you're working with the right clients, and being honest about your team's capabilities. Together, we tackle the challenges of building a healthy rent roll, including the importance of taking breaks and avoiding properties that are too far away. Darren shares his expertise on identifying characteristics of a C-Class landlord and their potential negative impact on your rent roll. Plus, we dive into the difficult question of why you should take on a property in disrepair, and the risks that come with it. This episode explore's effective property management strategies and will discuss early intervention when taking over a property from another agent. Darren offers training inspiration from IGT courses and shares his advice on managing extra properties while maintaining a healthy work-life balance. Sensor Global saves lives with automatic compliance and manages Smoke Alarms, Gas and Water leak detection with 24/7 remote management. It provides complete control, reduced risk and improved compliance for property managers. To find out more speak to Anthony Booth or head over to www.sensorglobal.com The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+ Head over to www.theassociatesco.com Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support. Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit. www.myconnect.com.au