PhorestFM

[291] Do you tend to avoid tough conversations or feel like you're walking on eggshells, over-explaining and justifying everything? Are you feeling resentful or passive-aggressive? If you're a people-pleaser, an empath, or a joy seeker, this 90-minutes-part-rerun-part-new episode unpacks the damaging effects of codependency patterns on leadership and team dynamics, discusses the critical role of self-worth and internal safety and explores the importance of setting healthy boundaries. Craving a healthier business environment with practical tips and personal grounding practices that can help you reclaim leadership? Tune in as we explore codependency in salons and spas with the Owner, Lead Educator, and Context Creator at Passion Squared, Nina L. Kovner (@ninakovner). Parts of this conversation with Nina L. Kovner were originally released in August 2021 as part of Season 5. Links: Learn more about Passion Squared (@passionsquared): https://passionsquared.net/our-story/ Shop Nina's books and/or subscribe to "Love Notes Daily": https://passionsquared.net/shop/ Listen to the "People Passion Purpose" podcast: https://passionsquared.net/podcast/ Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1 This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments. Leave a Rating & Review: http://bit.ly/phorestfm Read the transcript, or click here to learn more about Phorest Salon Software.

[290] Do you tend to avoid tough conversations or feel like you're walking on eggshells, over-explaining and justifying everything? Are you feeling resentful or passive-aggressive? If you're a people-pleaser, an empath, or a joy seeker, this 90-minutes-part-rerun-part-new episode unpacks the damaging effects of codependency patterns on leadership and team dynamics, discusses the critical role of self-worth and internal safety and explores the importance of setting healthy boundaries. Craving a healthier business environment with practical tips and personal grounding practices that can help you reclaim leadership? Tune in as we explore codependency in salons and spas with the Owner, Lead Educator, and Context Creator at Passion Squared, Nina L. Kovner (@ninakovner). Parts of this conversation with Nina L. Kovner were originally released in August 2021 as part of Season 5. Links: Learn more about Passion Squared (@passionsquared): https://passionsquared.net/our-story/ Shop Nina's books and/or subscribe to "Love Notes Daily": https://passionsquared.net/shop/ Listen to the "People Passion Purpose" podcast: https://passionsquared.net/podcast/ Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1 This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments. Leave a Rating & Review: http://bit.ly/phorestfm Read the transcript, or click here to learn more about Phorest Salon Software.

Productivity isn't just about finding more time; it's about better allocating the time we have. In part two of this episode with James Parnell, Founder of the Wellbeing Gym, we explore ways to leverage neuroscience and circadian rhythms for enhanced alertness, deep thinking and, ultimately, a more fulfilling life away from the concept of "Total Work". Parts of this conversation with James Parnell were originally released in September 2018 as part of Season 2. Links: Learn more about The Wellbeing Gym: https://thewellbeinggym.com/ Subscribe to The Wellbeing Gym newsletter: https://shorturl.at/2qKHh Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1 This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments. Leave a Rating & Review: http://bit.ly/phorestfm Read the transcript, or click here to learn more about Phorest Salon Software.

Making meaningful progress towards goals shouldn't come at the expense of living a fulfilling life. And yet, far too often, we find ourselves stressing over how there are never enough hours in the day. Either that or we succumb to the endless cycle of procrastination. Now, what if there was a way to unlock your true productive potential without sacrificing your wellbeing? In part one of this episode, find out what frameworks performance and productivity coach James Parnell uses to reshape the traditional narratives of productivity and learn how you can apply them to your busy salon professional life. Parts of this conversation with James Parnell were originally released in September 2018 as part of Season 2. Links: Learn more about The Wellbeing Gym: https://thewellbeinggym.com/ Subscribe to The Wellbeing Gym newsletter: https://shorturl.at/2qKHh Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1 This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments. Leave a Rating & Review: http://bit.ly/phorestfm Read the transcript, or click here to learn more about Phorest Salon Software.

Through a candid conversation highlighting some of the complexities of growing a business in the salon industry, discover why franchising might be the growth strategy you need. Contrasting the traditional method of opening multiple locations with real-life examples and Katie's own experiences, this episode rerun digs into the specifics of what makes a business franchise-ready, from having an autonomous operational model to owning a magnetic brand that draws interested entrepreneurs to your doorstep. Hear salon owner, business mentor, author, and podcaster Katie Godfrey (KG Professional, The Life of KG) breaks down the importance of brand consistency and the delicate dance of balancing centralized control with the unique flair of individual franchisees. This conversation with Katie Godfrey was originally released in March 2021 as part of Season 5. Links: Learn more about KG Professional: https://kgprofessional.com Get your tickets to the Salon Owners Summit: https://www.salonownersummit.com/tickets Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1 This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments. Leave a Rating & Review: http://bit.ly/phorestfm Read the transcript, or click here to learn more about Phorest Salon Software.

[286] In this episode rerun, salon owner & educator Erin Raber (@theculturecurl) walks us through the evolution of her salon's brand identity, how she redefined her marketing strategy to attract her ideal clientele and the clarity that comes with a focused marketing vision. Pin-Up Curls' transformative journey from slow to flywheel growth is a powerful reminder of the importance of embracing innovation and striving for continuous improvement in business. By adopting the principles of flywheel growth, any company—big or small—can unleash its full potential and achieve sustainable success in the long run. This conversation with Erin Raber was originally released in October 2022 as part of Season 6. Links: Learn more about Pin-Up Curls: https://www.pin-upcurls.com Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1 This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments. Leave a Rating & Review: http://bit.ly/phorestfm Read the transcript, or click here to learn more about Phorest Salon Software.

[277] While the neurodiversity movement has helped pave the way for a lot of changes in how society thinks about autism and other neurological differences, there is still a lot more work to be done. Isolation, exclusion, and loneliness remain all too common experiences for autistic people. In this heartfelt discussion with Kate Owens-Heins, Founder and CEO of the Sensory Safe Solution (@sensorysafesolution), we explore some of the challenges that autistic individuals face when going to the salon, how her personal experience as a mom led her to transform her own salon into a haven of sensory safety-safe haven and how she made it her life calling to educate professionals on the techniques she's now so well-versed in. This episode is more than just a conversation; it's a journey into the heart of inclusivity within everyday experiences, emphasizing the need for safer spaces, building trust, and developing a relationship based on understanding and acceptance. Links: Learn more about The Sensory Safe Solution: https://thesensorysafesalon.org/ Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1 Leave a rating & review: http://bit.ly/phorestfm This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.

[285] How might we increase salon retail sales outside of the often go-to opportunities that are upselling clients while they're in the chair and building an online store? From strategies for creating events that don't just charm but convert to finessing product placement through visual merchandising, we explore an array of techniques to not only captivate clients' attention but also significantly boost your bottom line. With another two reruns in one, we're dishing out all the secrets to capture your clients' senses and keep them coming back for more. The episode rerun featuring Rowena Doyle was originally released in April 2018 as part of Season 2, and Katie Lowndes' episode was originally released in April 2019 as part of Season 3. Links: Connect with Katie Lowndes on LinkedIn: https://www.linkedin.com/in/katie-lowndes-6211b812/ Connect with Rowena Doyle on LinkedIn: https://www.linkedin.com/in/rowena-doyle-31a00718/ Click here to subscribe to the weekly PhorestFM email newsletter: http://bit.ly/2T2gUj1 This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments. Leave a Rating & Review: http://bit.ly/phorestfm Read the transcript, or click here to learn more about Phorest Salon Software.

[284] Ever wonder why some salons can charge the big bucks while others struggle to make ends meet? This episode rerun, featuring salon industry coach David Barnett (High Performance Stylist), is a goldmine for owners looking to nail their pricing strategies. We discuss the elusive balance between cost and value, break down how understanding your break-even point can lead to a thriving, profitable business model, and share wisdom on identifying when your salon (or staff) is ready for a price increase. Plus, learn effective ways to communicate said increases to your clientele, turning the process into a celebration of your stylists' success and smoothing the transition. Originally released in April of 2018, as part of Season 2. Links: Connect with David Barnett on LinkedIn: https://www.linkedin.com/in/highperformancestylist/ Read Vish's Whitepaper: https://shorturl.at/zLQW3 Click here to subscribe to the weekly PhorestFM email newsletter: http://bit.ly/2T2gUj1 This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments. Leave a Rating & Review: http://bit.ly/phorestfm Read the transcript, or click here to learn more about Phorest Salon Software.

[283] Although numbers can provide valuable insights into an employee's performance, relying solely on figures can be misleading. Without context, numbers are just numbers. In this episode rerun, hear Hellen Ward (@hellenward), industry-renowned hair and beauty consultant and co-founder of Richard Ward Hair and Metrospa, discuss the power of a lean KPI approach, the importance of team ownership over these metrics, and the need for recognizing achievements beyond the numbers, ensuring your staff feels valued and aligned with your business objectives. Originally released in November of 2020, as part of Season 4. Links: Learn more about Hellen, her coaching and consultancy services: https://www.hellenward.com Click here to subscribe to the weekly PhorestFM email newsletter: http://bit.ly/2T2gUj1 This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments. Leave a Rating & Review: http://bit.ly/phorestfm Read the transcript, or click here to learn more about Phorest Salon Software.

[282] For thirty years, Strategies has set the paradigm for what it means to build a true "Team-Based" salon, spa, medspa, barbershop, or lash studio. They have helped thousands of owners transition from being reactionary and fearful to confident and thriving business leaders. In this 2-in-1 episode rerun, you'll first hear Michael Yost (President) and Dennis Gullo (Certified Coach) share a "road trip essentials" analogy they use to talk about salon finances and numbers, discuss what it takes to drive your business to both excellence and success & share the three fundamental financial statements you'll need in the process. The second conversation, with Neil Ducoff (Founder), focuses on leadership and resolutions you should make if you’re looking to shift from being a reactionary and fearful owner to being a confident and thriving leader. Originally released in September and November of 2021, as part of Season 5. Links: Schedule a free consultation call with the Strategies team: https://strategies.com/memberships Click here to subscribe to the weekly PhorestFM email newsletter: http://bit.ly/2T2gUj1 This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments. Leave a Rating & Review: http://bit.ly/phorestfm Read the transcript, or click here to learn more about Phorest Salon Software.

[281] Employees all over the world are craving better wellbeing, making it a non-negotiable for businesses to tend to. In this episode rerun, you'll hear Life & Business Wellbeing Coach Sonia Magnier's (@soulfully_sonia) take on how wellbeing and wellness play into how we show up at work, how energy doesn't lie, the importance of holding space for one another, how we "should" on ourselves way too much and her tips for inspiring salon teams while fostering introspection and self-care as essential to personal and professional growth. Originally released in June of 2022, as part of Season 6. Links: Book a discovery call with Sonia Magnier: https://soniamagniercoaching.com/ Read Gympass' "The State of Work-Life Wellness 2024" report: https://gympass.com/en-us/resources/research/work-life-wellness-report-2024/ Watch Travis Heath's TEDx Talk "Self Care to Communities of Care": https://shorturl.at/mrNU9 Click here to subscribe to the weekly PhorestFM email newsletter: http://bit.ly/2T2gUj1 This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments. Leave a Rating & Review: http://bit.ly/phorestfm Read the transcript, or click here to learn more about Phorest Salon Software.

[280] Consumers are looking for two-way dialogues and relationships with brands. Still, scaling real-life relationship qualities within vast online communities remains full of complexity. Through the storytelling of personal experiences, this discussion with industry-renowned expert business coach Britt Seva (@brittseva) explores the essence of authenticity, vulnerability, the delicate equilibrium between private life and public persona and the implications of presenting a filtered version of ourselves to the world. Originally released in October of 2022, as part of Season 6. Links: Hear more of Britt Seva's thoughts on vulnerability and social media: https://thethrivingstylist.com/podcast/254 Learn more about Britt Seva's business-building strategies & educational offerings: https://thrivingstylist.com Access the Thriving Stylist podcast's full directory: https://thethrivingstylist.com/full-podcast-episode-directory Check out the Harvard Business Review's "When — and when not — to share" assessment: https://hbr.org/web/2013/09/assessment/when-and-when-not-to-share Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1 This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments. Leave a Rating & Review: http://bit.ly/phorestfm Read the transcript, or click here to learn more about Phorest Salon Software.

Nina Tulio — industry-leading salon mentor — joins podcast host Alex Bélisle-Springer on the day before her keynote at the Salon Owners Summit 2024, which was all about the highs and lows of her career and the five steps leaders need to take to move from a fearful mindset to a confident mindset. Get your tickets to the next Salon Owners Summit now: https://www.salonownersummit.com/tickets Learn more about Nina Tulio: https://ninatulio.com/ @ninatulio Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1 Leave a rating & review: http://bit.ly/phorestfm This "Live From..." bonus episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.

Vish, the cutting-edge colour management software, was back as an event partner for the Salon Owners Summit 2024, showcasing how salons can revolutionize colour services in their salon and exhibiting their incredible technology. In this Live From... bonus episode, Tom Bentley-Taylor — Managing Director EMEA (Europe, Middle East & Africa) at Vish — joins podcast host Alex Bélisle-Springer to discuss exciting updates coming to Vish in 2024. Get your tickets to the next Salon Owners Summit now: https://www.salonownersummit.com/tickets Learn more about Vish: https://getvish.com/ @vishsalons Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1 Leave a rating & review: http://bit.ly/phorestfm This "Live From..." bonus episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.

Fry Taylor — Co-founder and GM of The Green Salon Collective — joins podcast host Alex Bélisle-Springer for a long overdue catch-up ahead of his Salon Owners Summit workshop with Professor Denise Baden on some of the latest solutions coming out of innovative research and organisations for greener salon practices. Get your tickets to the next Salon Owners Summit now: https://www.salonownersummit.com/tickets Learn more about The Green Salon Collective: https://www.greensaloncollective.com/ @greensaloncollective Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1 Leave a rating & review: http://bit.ly/phorestfm This "Live From..." bonus episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.

David Meade — award-winning researcher and renowned organisational facilitator, business coach and broadcaster — joins podcast host Alex Bélisle-Springer to share his thoughts on the Salon Owners Summit 2024 event and discuss some of the actionable changes he spoke about on stage in regard to transforming the way we think, act and behave in business and life. Get your tickets to the next Salon Owners Summit now: https://www.salonownersummit.com/tickets Learn more about David Meade: https://www.davidmeade.co.uk/ @davidmeadelive Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1 Leave a rating & review: http://bit.ly/phorestfm This "Live From..." bonus episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.

[279] Few introverts can claim to have made a name for themselves by facilitating over 250 podcast conversations, but Alex Bélisle-Springer (@a.belspring) is not your typical introvert. As the Global Content Education Lead at Phorest and resident host of the PhorestFM podcast, Alex has made inspiring contributions to the salon community over the past seven years, resulting in various speaking opportunities and content collaborations featured in renowned print and digital industry media. Since coming out as transgender in 2021, Alex has dedicated much of their energy to promoting diversity, equity and inclusion in their personal and professional life. Today, blending advocacy, mentorship and experiences from their transition, he offers intersectional approaches and practical guidance to business owners and their staff on fostering safer spaces and more inclusive cultures in which understanding, kindness, curiosity and compassion prevail. In conversation with Ronan Perceval, CEO of Phorest Salon Software, this episode has them reflect on their keynote at The Salon Owners Summit 2024, their life and experiences of alienation and belonging. Links: Get your tickets for the next Salon Owners Summit: https://www.salonownersummit.com/tickets Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1 Leave a rating & review: http://bit.ly/phorestfm This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.

[279 BONUS] We all have stories to share. Some shape or empower us, and others change our lives — but if there's one thing Alex Belisle-Springer (@a.belspring) has learned from nearly a decade of sharing stories from the salon floor, it's familiarity more than knowledge that colours people's perspectives and allows them to embrace discomfort. Only when we take the time to listen and connect with one another do we open the door to vulnerability, acceptance and long-lasting positive change. In a bonus to their conversation with Ronan Perceval, CEO of Phorest Salon Software, this episode features Alex Bélisle-Springer answering a quickfire round of questions from Shauna O'Halloran, Head of Education, Training & Support at Phorest. Links: Get your tickets for the next Salon Owners Summit: https://www.salonownersummit.com/tickets Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1 Leave a rating & review: http://bit.ly/phorestfm This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.

[275] In back-to-back episodes with Pepper Pastor (@pepperpastor) — a dynamic professional passionate about collaborating with entrepreneurs, creatives, and tech startups, founder of Purpose & Policy (@purposeandpolicy) and who many may also know from her work as a celebrity hairstylist specializing in fine/thinning hair — we'll be discussing brain-based strategies to improve your leadership and organizational effectiveness and potential. With a solid foundation in neuroscience, Pepper brings a unique perspective to the realm of work behaviour and approaches to shape the development of executive functioning. Part 1 of this episode explores the employee lifecycle of beauty businesses, what the various stages look like and why they're essential, grasping data, using it, and ways to benefit from it. Links: Learn more about Purpose & Policy: https://www.purposeandpolicy.com Learn more about Pepper Pastor: https://www.pepperpastor.com/ Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1 Leave a rating & review: http://bit.ly/phorestfm This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.