Professionally Challenged-logo

Professionally Challenged

Business & Economics Podcasts

Professionally Challenged is the insider’s guide to the changes currently happening in the legal industry. Hosted by Rob Patterson of Parkins Lane and Paul Evans of Toro Digital, we interview the business leaders from law firms, legal groups, legal tech, NewLaw businesses and advisors to the industry.

Professionally Challenged is the insider’s guide to the changes currently happening in the legal industry. Hosted by Rob Patterson of Parkins Lane and Paul Evans of Toro Digital, we interview the business leaders from law firms, legal groups, legal tech, NewLaw businesses and advisors to the industry.

Location:

Australia

Description:

Professionally Challenged is the insider’s guide to the changes currently happening in the legal industry. Hosted by Rob Patterson of Parkins Lane and Paul Evans of Toro Digital, we interview the business leaders from law firms, legal groups, legal tech, NewLaw businesses and advisors to the industry.

Language:

English

Contact:

+61402469070


Episodes

Build in a routine to make BD work as important as your client work

12/2/2019
In this episode, Rob Patterson of Parkins Lane and Paul Evans of Toro Digital are joined by Alistair Marshall, Director at Professional Services Business Development. We discuss: Whether you’re an experienced practitioner or a lawyer starting out, how do you define your target market? As a starting point, Alistair recommends an audit on revenue and profit, work type, clients, sectors, geography, client issues. Passion and enjoyment should also be a factor as well as a drive to immerse...

Duration:00:44:05

Playing the long game to win a bid or tender

11/19/2019
In this episode, Rob Patterson of Parkins Lane and Paul Evans of Toro Digital are joined by Amy Burton-Bradley, Consulting Director at Julian Midwinter. We discuss: Should you always say ‘yes’ to a RFP/RFT? Amy outlines the key factors that need to be considered before engaging resources to develop a reply: Is there an existing relationship? Does it aligns to firm’s strategy and core business? How to use the first 48 hours of receiving an RFP/RFT to determine whether the firm prepares a...

Duration:00:52:46

The Australian legal tech market and how it’s enabling efficiencies for in-house legal teams

11/5/2019
In this episode, Rob Patterson of Parkins Lane and Paul Evans of Toro Digital are joined by Jodie Baker, Founder and CEO of Xakia Technologies. We discuss: How legal technology is enabling better process flow and greater efficiencies, especially for in-house counsel to manage workflow. How Xakia came to be and the key elements that enabled it’s growth and more broadly the adoption of legal tech: Cloud computing has allowed smaller teams to access more sophisticated software at a fraction of...

Duration:00:43:53

How to cut through and have your media release picked up by a journalist

10/22/2019
In this episode, Rob Patterson of Parkins Lane and Paul Evans of Toro Digital are joined by Ping Chew, Founder of Ping Publicity. We discuss: Why it’s important to apply Ping’s “so what?” “who cares?” test to remain objective when writing a media release. The benefits of researching the topic/subject matter and journalist to find a better hook. The difference between a pitch and a media release. The key elements to determine ‘newsworthiness’. Also read Ping’s blog, “What does newsworthy...

Duration:00:38:14

The rise of contract lawyering: making it work for both lawyers and law firms

10/7/2019
In this episode, Rob Patterson of Parkins Lane and Paul Evans of Toro Digital are joined by Katherine Thomas, CEO of Free Range Lawyers. We discuss: What is contract lawyering and how Free Range Lawyers is matching the supply (lawyer) and demand (law firm) markets. External factors that have given rise to contract lawyering: Technological changes/advancements Changing attitudes to work/life Increase buyer choice and the need to find more efficient/creative ways to work Firms reducing their...

Duration:00:39:14

Can a client relationship be ‘downloaded’ into a CRM?

9/25/2019
In this episode, Rob Patterson of Parkins Lane and Paul Evans of Toro Digital are joined by Steve Tyndall, Director and Founder of Client Sense & NextLegal. We discuss: How, for three fundamental reasons, CRMs are not designed for lawyers: Human nature: lawyers are not salespeople driven by KPIs and sales funnels Time spent entering data Ownership of client relationships Can a CRM be built/implemented around the firm’s practice management system? Are there pitfalls and missed communication...

Duration:00:43:26

How to conduct a successful client feedback program for your law firm.

9/10/2019
In this episode, Rob Patterson of Parkins Lane and Paul Evans of Toro Digital are joined by Sue-Ella Prodonovich, Principal of Prodonovich Advisory. We discuss: How legal marketing and business development teams can best approach their partners about conducting client listening in their firm. Sue-Ella’s three key considerations when conducting client feedback: timing, choices and format. How law firms should communicate to clients about the feedback program and who is the best person in the...

Duration:00:36:34

BD’s role in building relationships with clients and forging partnerships with member organisations

8/27/2019
In this episode, Rob Patterson of Parkins Lane and Paul Evans of Toro Digital are joined by Adriana Giometti, Chief Marketing & Corporate Relations Officer at Holman Webb. We discuss: Business Development professionals can add value to client relationships by providing a more holistic perspective to a business’ challenges and opportunities. Coaching younger lawyers in networking, building relationships and building an entrepreneurial spirit. How to get the most out of building partnerships...

Duration:00:21:44

Deconstructing the legal industry, a discussion of the new entrants, substitutes and the growth of in-house counsel with Pier D'Angelo of Allens

8/13/2019
In this episode, Rob Patterson of Parkins Lane and Paul Evans of Toro Digital chat with Pier D’Angelo, Chief Strategy Officer of Allens. We discuss: The advantages of law firms creating a specific role that focuses on strategy and its execution. The Big 4 accounting firms entering the legal market, what does it mean for law firms? Is NewLaw going to disrupt incumbent law firms as much as the media write about? The fastest-growing legal segment into the industry – in-house counsel. How can...

Duration:00:43:20

Bringing business model innovation to a global law firm with Carolyn Aldous of Peerpoint

7/31/2019
In this episode, Rob Patterson of Parkins Lane and Paul Evans of Toro Digital are joined by Carolyn Aldous, Managing Director and Co-head of Peerpoint. We discuss: How Peerpoint came to be and how Allen & Overy encourages innovation Looking outside the industry to develop platform business models and managing supply with demand New business models can help to enhance an offering, as opposed to replacing it Leveraging a global brand and it’s resources to attract clients and talent The...

Duration:00:38:15