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Retail Ramble

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Every week (or so) Ben and Caroline get together to discuss what's new in the world of retail technology.

Every week (or so) Ben and Caroline get together to discuss what's new in the world of retail technology.
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Location:

United States

Description:

Every week (or so) Ben and Caroline get together to discuss what's new in the world of retail technology.

Language:

English


Episodes

The evolution of loyalty - Retail Ramble from Essential Retail - Episode 118

10/7/2019
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Essential Retail discusses modern-day consumer loyalty with Paul Bosher, global head of consumer planning and insights at Walgreens Boots Alliance, and David Buckingham, CEO at Ecrebo. The three discuss how loyalty has changed over the years and what retailers need to do to keep customers coming back again and again. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at...

Duration:00:32:06

Getting crafty with marketplaces - Retail Ramble from Essential Retail - Episode 117

9/30/2019
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Essential Retail chats to arts and crafting retailer Crafty Arts about its use of marketplaces and improving customer experience. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

Duration:00:17:24

TouchNote and the power of personalisation - Retail Ramble from Essential Retail - Episode 116

9/23/2019
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Essential Retail speaks to postcard app TouchNote about the importance of offering customers personalisation. Editor of Essential Retail, Caroline Baldwin, and CEO of TouchNote, Dan Ziv, discuss that while our smartphones allow us to take trillions of photos every year, sending a photograph through the post makes a big statement in a digital world. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with...

Duration:00:24:03

Cooking up a storm with Gousto - Retail Ramble from Essential Retail - Episode 115

9/16/2019
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Essential Retail catches up with Gousto at its new headquarters to learn whether the subscription economy is still a strong area of growth and ask now the company has successfully tackled food waste, what are its next steps for sustainability. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

Duration:00:22:26

A tour of Microsoft’s London flagship - Retail Ramble from Essential Retail - Episode 114

9/9/2019
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Essential Retail receives a guided tour of Microsoft’s new London flagship on Oxford Circus. We speak to senior store manager John Carter to learn all about the store’s different features and the many technologies that supports its interactive format. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

Duration:00:21:07

Subscription snacking – a spotlight on Graze - Retail Ramble from Essential Retail - Episode 113

9/2/2019
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Essential Retail catches up with the Graze team to get an update on the company post-Unilever and learn about its future plans for its D2C business. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

Duration:00:27:13

Kipling on hitting the millennial sweet spot - Retail Ramble from Essential Retail - Episode 112

8/27/2019
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Essential Retail chats to Kipling after the revamp of its UK flagship store on Regent Street. We quiz the brand about the use of its store estate, personalisation and attracting millennial shoppers. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

Duration:00:21:46

How to build winning stores in a digital world - Retail Ramble from Essential Retail - Episode 111

8/19/2019
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Essential Retail sits down with Tim Mason and Miya Knights after the publication of their book ‘Omnichannel Retail: How to build winning stores in a digital world’. We chat about the drama on the high street and what retailers need to do to ensure their store portfolio survives the digital storm. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

Duration:00:40:28

O2 store tour - Retail Ramble from Essential Retail - Episode 110

8/12/2019
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Essential Retail’s editor, Caroline Baldwin, takes a tour of O2’s recently revamped flagship store in North Greenwich with its retail director, Gareth Turpin. The two chat digital signage, the changing high street shopper and the advent of 5G. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

Duration:00:24:46

Managing online reviews - Retail Ramble from Essential Retail - Episode 109

8/5/2019
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Love Shopping Direct talks to Essential Retail about how important online customer reviews are for its business. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

Duration:00:26:27

Future proofing UK retail for tourists - Retail Ramble from Essential Retail - Episode 108

7/29/2019
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Essential Retail speaks with Planet, New West End Company and the BRC about the current landscape of tax-free shopping in the UK and the digital developments which could make the process much easier for tourists going forward. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

Duration:00:23:49

Essential Retail Podcast 107 n brown - 21:07:2019 21.00

7/22/2019
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Essential Retail chats to N Brown's head of security about the biggest threat to retail. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

Duration:00:18:48

Essential Retail Podcast 106 made - 14:07:2019 20.45

7/15/2019
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Essential Retail chats to Made.com CCO, Annabel Jack, to find out what innovation means to the online furniture retailer. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

Duration:00:28:09

Amazon & next-gen fulfilment - Retail Ramble from Essential Retail - Episode 105

7/8/2019
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Essential Retail chats to Amazon about launching its new click & collect Counter service with Next. We also quiz the Patrick Supanc, director for lockers and pickup at Amazon, about the future of fulfilment and how we may be receiving our online orders in the not-so-distant future. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

Duration:00:14:36

Pink on the emotional connection - Retail Ramble from Essential Retail - Episode 104

6/10/2019
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Essential Retail quizzes Jermyn Street shirtmaker, Pink, about creating an emotional connection with the shopper. Essential Retail’s editor, Caroline Baldwin, is joined by Christopher Zanardi-Landi, CEO at Pink and Jamie Merrick, director of strategic solutions at Salesforce Commerce Cloud, to talk rebrand, personalisation and joining up the eCommerce and store experience. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via...

Duration:00:24:26

Alibaba on the Chinese consumer - Retail Ramble from Essential Retail - Episode 103

6/3/2019
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Essential Retail sits down with David Lloyd, MD UK, Ireland and Nordics, at Alibaba. He describes the changing Chinese consumer and why retailers should be paying attention to the Chinese market. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

Duration:00:18:33

Rediscovering the joy of work - Retail Ramble from Essential Retail - Episode 102

5/28/2019
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Essential Retail shares a cup of tea with Twitter’s European VP, Bruce Daisley, to talk about office culture and workplace health. Daisley, who has his own podcast, ‘Eat Sleep Work Repeat’, and a bestselling book called ‘The Joy of Work’, shares his thoughts on how companies can reinvigorate their workforce and improve productivity, because he believes it is impossible to be creative when we’re stressed. Got something you want to tell us about the Podcast? Want to join us? You can get in...

Duration:00:27:29

#RetailEXPO19 debrief with Kantar - Retail Ramble from Essential Retail - Episode 101

5/20/2019
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Essential Retail chats to Steve Mader and Harriet Leach from Kantar’s eCommerce practice to discuss the RetailEXPO 2019. What’s the most exciting technology on the market at the moment? And how should retailers be leveraging tech to further their businesses? Listen to the latest episode of the Retail Ramble to find out. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at...

Duration:00:18:27

100th episode – an omnishambles celebration - Retail Ramble from Essential Retail - Episode 100

5/13/2019
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Essential Retail brings to you the 100th episode of the Retail Ramble with two very special guests: Cheryl Calverly, CMO at Eve Sleep, and Craig Crawford, former VP at Burberry. Along with regular host, Caroline Baldwin, they discuss the annoying buzzwords circulating the retail technology industry. Ever heard of “hindsighting”? Nope, us neither, until today… Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or...

Duration:00:35:26

Jigsaw on ship-from-store - Retail Ramble from Essential Retail - Episode 99

5/7/2019
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Essential Retail speaks with fashion retailer Jigsaw about its roll out of technology to enable it to ship online orders from store. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin

Duration:00:19:31