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Retail Transformation Show with Oliver Banks

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The retail market is experiencing great disruption - from increased customer expectations, fierce competition and tough trading environments over multiple channels. Every week, join me, Oliver Banks, a retail transformation specialist, to get a bag full of insight, inspiration and ideas to kick start your performance. You’ll pick up actionable tips and tactics to lead successful change – whether that’s developing lean operating models, improving customer experience, driving digital transformation or seizing omni-channel opportunities. So, if your passionate about retail transformation and you lead critical retail change projects & programmes, then this is the podcast for you.

The retail market is experiencing great disruption - from increased customer expectations, fierce competition and tough trading environments over multiple channels. Every week, join me, Oliver Banks, a retail transformation specialist, to get a bag full of insight, inspiration and ideas to kick start your performance. You’ll pick up actionable tips and tactics to lead successful change – whether that’s developing lean operating models, improving customer experience, driving digital transformation or seizing omni-channel opportunities. So, if your passionate about retail transformation and you lead critical retail change projects & programmes, then this is the podcast for you.
More Information

Location:

United Kingdom

Description:

The retail market is experiencing great disruption - from increased customer expectations, fierce competition and tough trading environments over multiple channels. Every week, join me, Oliver Banks, a retail transformation specialist, to get a bag full of insight, inspiration and ideas to kick start your performance. You’ll pick up actionable tips and tactics to lead successful change – whether that’s developing lean operating models, improving customer experience, driving digital transformation or seizing omni-channel opportunities. So, if your passionate about retail transformation and you lead critical retail change projects & programmes, then this is the podcast for you.

Twitter:

@ollie_banks

Language:

English


Episodes

012: The Future of Retail in 2019 (part 1)

1/14/2019
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It feels already like 2019 could be another defining year for retail. There is widespread recognition that things must change which is exciting for the industry and for customers. In this episode of the Retail Transformation Show, hear from 3 retail experts on what they feel is exciting them as they think about the future […] The post 012: The Future of Retail in 2019 (part 1) appeared first on OB&Co.

Duration:00:19:19

011: 3 Critical Foundations for Successful Transformation

1/7/2019
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Transformation is tough, right? To maximise your chances of success, you must monitor and improve 3 factors which give a solid foundation to build your transformation on. Discover the symptoms to look out for and what action to take to ensure these critical foundations are in good shape. The post 011: 3 Critical Foundations for Successful Transformation appeared first on OB&Co.

Duration:00:20:54

010: Retail Review of the Year 2018

12/31/2018
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Retail in 2018 has been a turbulent ride. With companies going into administration, the new dawn of robots, huge mergers and more. Listen to this episode of the podcast to recall the biggest stories from 2018 and learn what they mean for retail in 2019. The post 010: Retail Review of the Year 2018 appeared first on OB&Co.

Duration:00:27:42

009: The True Purpose of Your Actions

12/24/2018
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A quick Christmas episode this time, but with an important takeaway. Take time to reflect and take a breath of air - but think about your customers and the true purpose of your transformation from their eyes. The post 009: The True Purpose of Your Actions appeared first on OB&Co.

Duration:00:04:49

008: Transform Your Data Into Real Results

12/17/2018
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Both operations and transformations need to use data - but are you just "doing data" or are you actually using it effectively to drive progress and results. In this episode, pick up 4 actionable tips to help you transform how you are using data and insight to positively change the future. Full show note are available at obandco.uk/008. The post 008: Transform Your Data Into Real Results appeared first on OB&Co.

Duration:00:18:15

007: Planning Effective Meetings

12/10/2018
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Do you want more effective meetings so that you can drive more progress and waste less time? Of course you do! So, in this episode, follow my 4 step process to effectively plan out how you will make your next big meeting or pitch a success. In turn, this will help you to drive your retail transformation to a success conclusion faster. The post 007: Planning Effective Meetings appeared first on OB&Co.

Duration:00:13:21

006: Finding Waste In Your Retail Operation

12/3/2018
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Find the wasted time and money in your retail operation. You can download a free cheat sheet now from www.obandco.uk/006. In this episode, learn one of my favourite concepts from Lean Six Sigma - finding the 7 wastes to improve the effectiveness and efficiency of your processes and operations. The post 006: Finding Waste In Your Retail Operation appeared first on OB&Co.

Duration:00:24:17

005: Taking stock after Black Friday 2018

11/26/2018
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Customers view Black Friday as perhaps the most important retail event of the year. A great chance to make some expensive purchases with a heavy discount or getting those special Christmas presents at a lower price. Whilst it is a great trade opportunity for retailers, how should your operation be set up to take advantage […] The post 005: Taking stock after Black Friday 2018 appeared first on OB&Co.

Duration:00:20:10

004: 4 Stages To Kick Start Your Transformation

11/19/2018
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When starting a transformation, the goal can seem so vague or overwhelming, resulting in procrastination. Discover the 4 stages you need to go through to get your transformation kick started now. The post 004: 4 Stages To Kick Start Your Transformation appeared first on OB&Co.

Duration:00:18:54

003: Starting Your Transformation

11/12/2018
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Transformation is mentioned almost all the time in retail at present. Everyone seems to be talking about it. But what are we actually talking about? Remember to subscribe to the podcast which will help you not to miss some of the exciting episodes I’ve got planned for you. In this episode, find out: Why robots […] The post 003: Starting Your Transformation appeared first on OB&Co.

Duration:00:15:39

002: Who is Oliver Banks?

11/5/2018
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Oliver Banks is the podcast host of The Retail Transformation Show. Find out about Oliver's background and how his experiences blend together. The post 002: Who is Oliver Banks? appeared first on OB&Co.

Duration:00:11:52

001: Kicking off the Retail Transformation Show

11/1/2018
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Disruption is here and it is facing retail. So now is the time for retail transformation. Join Oliver Banks as he kicks off this new podcast. In this introductory episode, we're setting the scene so be sure to subscribe and don't miss the next episode. The post 001: Kicking off the Retail Transformation Show appeared first on OB&Co.

Duration:00:08:07