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Revenue Hub

Business & Economics Podcasts

We aim to discuss topics relevant to professionals within the Hotel, Travel & Leisure sectors. Whether you are in a Revenue Management function, Reservations, Front Office Operations, Digital Marketing or Sales, we hope the topics discussed will be of interest and either answer some questions or prompt some more.

We aim to discuss topics relevant to professionals within the Hotel, Travel & Leisure sectors. Whether you are in a Revenue Management function, Reservations, Front Office Operations, Digital Marketing or Sales, we hope the topics discussed will be of interest and either answer some questions or prompt some more.

Location:

United Kingdom

Description:

We aim to discuss topics relevant to professionals within the Hotel, Travel & Leisure sectors. Whether you are in a Revenue Management function, Reservations, Front Office Operations, Digital Marketing or Sales, we hope the topics discussed will be of interest and either answer some questions or prompt some more.

Twitter:

@revenue_hub

Language:

English

Contact:

+44 1483 563353


Episodes

Marketing Audit: Not Exciting But Crucial To Your Budget

10/26/2021
Welcome to another Expert Insights discussion. Today we are joined by: 🔹 Stephanie Smith Founder and Digital Matriarch at Cogwheel Marketing, one of our Expert Partners In this discussion Stephanie outlines why she feels the ideology around the digital marketing budget needs to evolve, rather than asking the question “how much am I going to spend” we should be asking “is what I’m spending in the right place” – and this is where the marketing audit comes in as a first...

Duration:00:30:10

Meetings & Events: To Sell or Not Sell? Now That Is A Question!

10/20/2021
Welcome to another Expert Insights discussion. Today we are joined by: 🔹 Niki Van den Broeck Head of Business Development at Get Into MoRe, one of our Expert Partners In this discussion we look at how the groups, meetings and events space is improving and what trends are they seeing. We then explore as this business starts to improve how do you decide whether to sell or not sell i.e. how do you prioritise those sales enquiries. Niki outlines what criteria should be...

Duration:00:35:59

Get Predictive: Moving Beyond BI and Forward Looking Data

10/13/2021
Welcome to another Expert Insights discussion. Today we are joined by: 🔹 Apo Demirtas CEO and Founder of HotelIQ, one of our Expert Partners In this discussion we consider how data analysis can go beyond pure business intelligence and forward looking data and now explore predictive algorithms through AI. We look at the strategic value of predictive data to plan ahead, staff ahead and allocate resources effectively across all hotel departments. Finally we review 4...

Duration:00:34:42

Hotel Group Business: Where the RM and DoS Butt Heads Unnecessarily

9/20/2021
Welcome to another Expert Insights discussion. Today we are joined by: 🔹 Connor Vanderholm Co-Founder and CEO at Topline, one of our Expert Partners In this discussion we look at one simple area where a property DoS and a Revenue Manager can butt heads where it really isn’t necessary. Connor outlines a few factors that can create some of this tension and also a simple approach to resolving the potential tension and getting both parties on the same page If you would...

Duration:00:20:01

Why Hotel Marketing Needs to Move Beyond ROI and ROAS

7/30/2021
Welcome to another Expert Insights discussion. Today we are joined by one of our regular guests: 🔹 Stephanie Smith – Founder & Digital Matriarch at Cogwheel Marketing, one of our Expert Partners In this discussion we pick up on a topic Stephanie has written about recently, namely the need for hotel marketing to move beyond the metrics of ROI and ROAS. We discuss how there needs to be a change in hotel marketing mindset, what other KPIs should be considered to truly determine...

Duration:00:43:15

German Hotel Market Update, Group Business and Changing Compsets

7/15/2021
Welcome to another Expert Insights discussion. Today we are joined by our regular guests from berner+becker: 🔹 Veit Meier – Director of Operations 🔹 Till Benthien – Senior Revenue Manager and Head of Employee Development In this discussion we reflect back on our conversation in April to see how the German Hotel Market has changed in the last 3 months. We cover a number of topics, touching on different German regions, inbound travel, groups and events business, pricing...

Duration:00:44:15

Beonprice and Juyo Analytics Announce Exciting New Partnership

7/14/2021
Welcome to another Expert Updates discussion. Today we are joined by 2 Guests: 🔹 Emilio Galan CTO & Co-Founder at Beonprice 🔹 Vassilis CEO & Founder at Juyo Analytics In this discussion we hear about the recently announced partnership between Beonprice and Juyo Analytics The two tech companies join forces to combine the strategic vision of Juyo with the operational vision of Beonprice within one integrated solution. The new reporting feature gives Beonprice’s...

Duration:00:21:40

The Hotel Mindset: Is It More Like Nokia or Apple?

5/21/2021
Welcome to another Expert Insights discussion, where we pose the question: Is the Hotel Mindset More Like Nokia than Apple? Have hotels used the pandemic period to start developing a more customer centric approach to their product, pricing and promotion or will they just revert back to type. These are some of the topics we explore with our 2 guests: 🔹 Niki Van den Broeck, Head of Business Development at Get Into MoRe and 🔹 Vassilis Syropoulos, Founder and CEO at Juyo...

Duration:00:53:25

7 Hotel Commercial Mistakes and What To Do About Them

5/13/2021
Welcome to another Expert Insights discussion. Today we are joined by 2 Guests: 🔹 Stephanie Smith Founder & Digital Matriarch at Cogwheel Marketing, one of our Expert Partners 🔹 Jack Lindemuth Founder at JLL Commercial Strategy Consulting and Partner at Strategic Solution Partners In this discussion we pick up on a recent case study Jack wrote following a consultancy project with an independent 4-star boutique hotel. Jack was brought in to figure out why the...

Duration:00:58:43

Google Free Booking Links for Hotels - Less Theory, The Results Are In !!

5/7/2021
Welcome to another Expert Insights discussion. Today we are joined by Pablo Delgado, CEO of mirai mirai are one of our Expert Partners In this discussion we look at the hot topic of Google Free Booking Links Rather than talking in general terms, we take a deeper dive, looking at the following: 🔹 Where do the free links actually show up on the Google landscape 🔹 What is real time data showing us about the impact since launch 🔹 Free Booking Links as a share of clicks and...

Duration:00:46:04

Meetings and Events Are Returning .... So Now What?

4/29/2021
Welcome to another Expert Insights discussion. Today we are joined by 2 guests from Get Into MoRe, one of our Expert Partners 🔹 Niki Van den Broeck – Manager of Business Development 🔹 Peter Brauer - Co-founder In this discussion we explore the impact of Covid on Hotel Meetings and Events, what green shoots are we starting to see, where is demand coming from, what segments seem most active, how do we see meetings and events picking up through 2021 and into 2022, Space as a...

Duration:00:50:24

GuestEQ "Who Are We?" - In Conversation with Scott Curran

4/21/2021
We are delighted to welcome GuestEQ as an Expert Partner In this "Who Are We" interview we are joined by: Scott Curran - Co-founder of GuestEQ In this discussion Scott talks about his background and his journey from concierge to leading the strategic operations of a multi property hotel company. He introduces us to GuestEQ, the company, it's solution and core differentiators, outlining how his frustration with antiquated operational practices led to him developing the...

Duration:00:29:02

The Current Situation and Challenges Facing the German Hotel Market

4/15/2021
Welcome to another Expert Insights discussion. Today we are joined by our regular guests from berner+becker 🔹 Veit Meier – Director of Operations 🔹 Till Benthien – Senior Revenue Manager and Head of Employee Development In this discussion we consider what is the current situation and what are the challenges for hotels in Germany. We cover many topics including the difference between city hotel and coastal destinations, will domestic demand be enough, new supply will increase...

Duration:00:52:43

Roomdex "Who Are We?" - In Conversation with Jos Schaap

4/13/2021
We are delighted to welcome Roomdex as an Expert Partners. In this "Who Are We" interview we are joined by: Jos Schaap - CEO and Co-founder of Roomdex In this discussion Jos talks about his background, working for a major technology company, founding his own company, selling it and then Co-founding Roomdex. He introduces us to Roomdex, the company, it's solution and core differentiators, also outlining how their technology adds revenue in a higher efficient and effective...

Duration:00:31:33

The Value of CRM Audiences and Insights to Drive Additional Revenue

4/9/2021
In today's podcast we are joined by 🔹 Robert Schimmel, Vice President of Product Management at Cendyn In this discussion, Robert talks about 3 of Cendyn's recent product developments: Audiences, Insight Score and PriorityQ and through these products outlines the value and importance of understanding and segmenting your guest data He also illustrates how this increased guest knowledge can be utilised to drive additional revenue. Hope you enjoy the discussion 🤞👍 Here is a...

Duration:00:29:05

Beonprice "Who are We?" - In conversation with Emilio Galán

3/25/2021
We are delighted to welcome Beonprice as an Expert Partner In this “Who Are We” interview we are joined by: Emilio Galan – CTO and Co-founder of Beonprice In this discussion Emilio talks about his background and how his early career plans led to him fulfilling his goal to become an entrepreneur. He introduces us to Beonprice, the company, it’s solutions, their core differentiators and how their aim is to empower Revenue Managers through their solution Finally Emilio talks...

Duration:00:26:55

Using Hotel Breakeven to Evaluate Recovery Revenue Strategies (Pt2)

3/18/2021
Welcome to another Expert Insights discussion. Today we continue our conversation with our 2 guests: 🔹 Peter Russell – Chief Operating Officer at Russell Partnership Technology and 🔹 Thibault Catala – Founder and Managing Director at Catala Consulting If you missed Part 1, here is a link to the podcast In this episode (part 2) we explore the different scenarios that may come up as we plan to reopen. We also look at the possible cost implications and revenue...

Duration:00:32:47

Why Understanding Hotel Breakeven Helps Your Revenue Management Recovery Strategies (Part 1)

3/16/2021
Welcome to another Expert Insights discussion. Today we are joined by 2 guests: 🔹 Peter Russell – Chief Operating Officer at Russell Partnership Technology and 🔹 Thibault Catala – Founder and Managing Director at Catala Consulting In this episode we touch on a number of areas around 'Hotel Breakeven', what it is, why it's important and how can it help you model revenue strategies as we plan for the recovery. Hope you enjoy the discussion 🤞👍 If you would like to watch the...

Duration:00:31:34

Customer Lifetime Value: How Does Price Fairness and Price Identity Fit In?

3/9/2021
Welcome to another Expert Insights discussion Today we continue our conversation with our 2 guests from Beonprice: 🔹 Neville Isaac – Chief Customer Officer and 🔹 Jannik Heitmüller – Sales Director If you missed Part 1, here is a link to the podcast In Part 2 we look at how Price Fairness and Price Identity feeds into Customer Lifetime Value. We also take a moment to reflect on the current Covid situation and how Price Fairness and Price Identity may be influenced in the...

Duration:00:29:17

Price Fairness and Price Identity: What Is It and Why Is It Important? (Part 1)

3/5/2021
Welcome to another Expert Insights discussion Today we are joined by 2 guests from Beonprice: 🔹 Neville Isaac – Chief Customer Officer and 🔹 Jannik Heitmüller – Sales Director We have broken our conversation into two parts, this is Part 1 and Part 2 will come out early next week. In this discussion we talk about two core topics: 🔸 Price Fairness and 🔸 Price Identity In part 2 we will look at how these two elements feed into Customer Lifetime Value. Hope you enjoy it...

Duration:00:29:10