Revenue Hub

Hi, welcome to another Coffee time chat. Today we look at hotel consultancy and ask are they really the seagull at a picnic, i.e. they swoop in, make a mess and then leave .......... maybe that's a bit unfair!? To provide some insights we welcome back: To help us along with this conversation we are joined again by: 🔹David Kasten of Strategic Solution Partners, one of our Expert Partners In this wide ranging discussion we touch on a number of areas and pose a few...

Hi, welcome to another Expert Partner update discussion. Today we are joined by: 🔹Kris Glabinski, VP Europe at Aggregate Intelligence, a world leading data intelligence company, and the company behind Ratemetrics and HowsMyRate, one of our Expert Partners In this discussion we talk about Ratemetrics, what is it, why did they decide to enter the market and why they offer a 'free forever' option. Hope you enjoy the discussion👍 👏 If you value what we do, please consider...

Hi, welcome to another Coffee time chat. With the dichotomy of higher prices and increasing costs and the continuing staffing challenge we ask how might the hotel industry adapt over the coming years To provide some insights we welcome back: 🔹 Veit Meier of berner+becker, one of our Expert Partners In this discussion we look at how global economic factors and the current war in Ukraine might influence different traveller attitudes With inflation already prevalent across many...

Hi, welcome to another Expert Partner update discussion. Today we are joined by: 🔹Alex Barros, Chief Marketing & Innovation Officer at BEONx, one of our Expert Partners In this discussion we talk about the Beonprice brand evolution to BEONx and what BEONx is all about. We touch on the vision and mission and whether that has changed and Alex outlines sustainable profitability, what it means in real terms, and not just a greenwashing bandwagon. Finally we look at Digitalization,...

Hi, welcome to another Coffee Time Chat. Today we welcome back: 🔹Bill Scanlon and Jacqueline Villamil of Strategic Solution Partners, one of our Expert Partners We catch up with Bill and Jacqueline a couple of weeks before they release their latest study into the gig economy and it's relevance for the hotel sector. This is the 3rd gig economy study they have conducted. The previous 2 studies were either side of the pandemic and we speak a little about what those highlighted. We...

Hi, welcome to another Coffee time chat. With the dichotomy of higher prices and increasing costs and the continuing staffing challenge we ask how might the hotel industry adapt over the coming years To help this discussion along we welcome: Bob Holland and Mark Sherwin of Strategic Solution Partners, one of our Expert Partners Will prices continue to increase or when will this break, is ADR a limited metric when considering net operating profit and following recent comments from...

Hi, welcome to another of our Coffee Time Chats. Today we are joined again by: 🔹 Apo Demirtas, Founder & CEO at HotelIQ Decision Cloud, one of our Expert Partners In this discussion we hear how Apo defines decision intelligence; outlines how data is only valuable when organised, analysed and acted on; why forecasting is not a one snapshot task and why we should be predicting on a daily basis to ensure we don’t have knee-jerk reactions to events out of our control. Hope you enjoy...

Welcome to another Expert Insights discussion Are you a hotelier, but not a marketing specialist? Do you hear people talk about moving potential guests through the marketing funnels and wondering what on earth are they are talking about? Well this discussion might be of interest to you. Today we are joined again by: 🔹 Pau Siquier from mirai, one of our Expert Partners After the last 3 videos outlining digital marketing in some detail, today Pau summarises the upper, middle...

Welcome to another of our coffee time chats. Today we are joined by: 🔹 Dr Don Wise and David Kasten from Strategic Solution Partners, one of our Expert Partners In this wide ranging discussion we touch on a number of areas and pose a few question: Hope you enjoy the discussion 👍 👏 If you value what we do, please consider becoming a 'Friend of Revenue Hub' 👀 If you would like to watch the video Here is the YouTube link: https://youtu.be/eZev36fzX0c 🗣 Feel free to...

Welcome to another Expert Insights discussion, today we are joined again by: 🔹 Pau Siquier from mirai, one of our Expert Partners This is the 3rd video in the series we are recording with mirai In the previous video we took a closer look at the lower funnel, it’s role in traffic acquisition and why it is the most effective area to invest money to drive direct bookings In this third video we look into the Middle and Upper Funnel · What are they? · Why are they important? ·...

Welcome to another Expert Insights discussion, today we are joined again by: 🔹 Pau Siquier from mirai, one of our Expert Partners This is the 2nd video in a short series we are recording with mirai, looking at Digital Marketing. In the 1st video we took an overview as to why hotels should invest in Digital Marketing. In this 2nd video we look specifically at the Lower Funnel. What is it, where does it fit into hotel marketing activities and why is it (possibly) the most...

Welcome to another of our coffee time chats Today we are joined by: 🔹 Pontus Berner from berner+becker NB: berner+becker are one of our Expert Partners In today’s discussion we focus on the German hotel market. We review how the different hotel sectors have faired this Summer, what might happen as we head into the Autumn and Winter, and finally, we hear what has been happening at berner+becker over the last few months as we come out of the pandemic. Hope you enjoy the...

Welcome to another of our coffee time chats. Today we are joined by: 🔹 Marc Fleischer from Strategic Solution Partners, one of our Expert Partners In today’s discussion we look at the impact of ineffective maintenance prevention on hotel costs, guest satisfaction, future revenue and, ultimately, hotel profit. We explore attitudes amongst hotel GMs around preventative maintenance and the balancing act post Covid. Using a number of anecdotal stories and experiences we extrapolate...

Welcome to another video in our Userguest series focused on the topic of RMA - RevMarketing Automation Today we are joined by: 🔹 Erik Munoz of Userguest and Annemarie Gubanski from Taktikon NB: Userguest are one of our Expert Partners Hotels rely on tech tools to run the day-to-day operations of the business. We’ve seen a growing tendency to automate many tasks within the industry as a way to simplify time-consuming tasks, often saving time, saving money and removing...

Welcome to another of our Expert Insights discussions. Today we are joined again by: 🔹 Veit Meier of berner+becker one of our Expert Partners Continuing our theme of back to basics, we follow up our last discussion around forecasting, this time we focus on segmentation. We consider what are some errors hoteliers make, or challenges they face, when considering segmentation. Veit highlights additional areas to consider when building more granular segmentation and ways to...

Welcome to another of our Coffee Time chats. Today we continue our discussion with: 🔹 Paige Duke of Strategic Solution Partners, one of our Expert Partners Following our discussion in Part 1 where Paige outlined some challenges hotels face as group demand returns and the over reliance on strategy instead of tools and tactics In Part 2 Paige offers advice and solutions hotels can take on board right now to be better prepared as group demand continues to increase. Hope you...

Welcome to another of our Coffee Time chats. Today we are joined by: 🔹 Paige Duke of Strategic Solution Partners, one of our Expert Partners Our discussion is broken into two parts. In this episode, Part 1, we are focusing on Hotel Group sales and some of the challenges Paige sees as hotels adjust to the return of group demand She also highlights an over-reliance at times on strategy and less on the tactics and tools needed to actually deliver. In Part 2, which will...

Welcome to another of our Expert Insights. Today we are joined by: 🔹Cristian Blaj of Userguest and 🔹Barry Wishart of Casa Collina NB: Userguest are one of our Expert Partners In this discussion we expand on the recent discussion we had with Erik Munoz when he introduced RMA - RevMarketing Automation. With Cristina and Barry we focus our conversation around the hotel’s website. Who really owns it? And where does responsibility lie when it comes to generating revenue...

Welcome to another of our Coffee Time chats. Today we are joined by: 🔹 Connor Vanderholm - CEO and Founder of Topline Revenue, one of our Expert Partners In this discussion we talk with Connor around two core areas of perceived value and impact from the cost of living crisis We ask when will the bubble burst on high prices and how the current high ADR could be affecting perceived value for money. We also explore the upcoming squeeze on incomes through increased cost of...

Welcome to another of our Coffee Time chats. Today we are joined by: 🔹 Dr Donald Wise of Strategic Solution Partners, one of our Expert Partners In this discussion we talk with Dr Don about how the hotel industry looks post pandemic. We consider the current cost of living crisis and impact on travel this summer and also reflect on 'perceived value' and when this might start to bite back against current inflated rates. Finally, we ask Dr Don is the hotel sector still attractive...