SoTellUs Time

Are free trials, free consultations, or “just a few hours” of free work really helping you grow your business? Or are they actually KILLING your profit, authority, and sanity? In this eye-opening episode of SoTellUs Time, Trevor exposes the hidden dangers of giving away too much for free — and how this nice guy strategy is keeping you broke, burned out, and begging for better clients. 😤 If you’re a business owner, entrepreneur, consultant, or coach, and you’ve ever felt pressured to offer more just to close the sale, this is your wake-up call. ✅ Watch this before you give away one more “freebie.” 🔥 What You’ll Learn in This Episode: 💥 Why We Feel Compelled to Give Too Much Scarcity mindset vs. abundance mindset — and how it's sabotaging your pricing How fear of rejection leads to over-delivering, underpricing, and burnout The psychological trap of “I need to prove my value first” 🧨 The Hidden Costs of ‘Free’ Why free trials attract the WRONG clients (price shoppers + time wasters) How “free” reduces perceived value — and trains prospects to undervalue you The massive opportunity cost of giving away your time 🎯 How to Set Boundaries and Get Paid What You're Worth Give value, not access — how to position yourself as an expert from the first touchpoint How to create urgency without discounts or free trials Why clients pay for outcomes, not extras — and how to message your results 📈 Case Study: How SoTellUs Helped a Business Double Revenue Without Freebies A real-life story of a client drowning in freebies and bad leads… How we restructured their funnel with SoTellUs automation and reputation tools 30 days later? Fewer leads, better clients, and double the close rate 💰 How to Use ‘Free’ Strategically (Without Killing ROI) Lead magnets that build your list and authority Mini audits that show value without commitment How to convert “free engagement” into paying clients using SoTellUs automation 🚀 Stop Giving It All Away — Start Getting Paid for Your Value Your time is not free. Your knowledge is not free. Your business isn’t a charity. If you're ready to attract serious clients, command premium pricing, and finally build a business that respects your boundaries — this episode is for you. 👇 Resources Mentioned: ✅ Try SoTellUs FREE – The #1 Review + Automation Platform for Businesses 👉 https://www.SoTellUs.com 📣 Subscribe to SoTellUs Time for More Business Growth Strategies 👉 https://www.youtube.com/@sotellus 🔎 Keywords for the Algorithm: how to grow your business, stop giving away free stuff, how to charge what you're worth, pricing strategy 2025, business owner mistakes, free trials vs paid offers, how to get high paying clients, sales psychology, lead generation strategy, SoTellUs automation, small business growth, client boundary setting, reputation marketing, stop undercharging, scaling a service business, entrepreneur tips podcast 💬 Drop a comment if you’ve ever felt stuck offering too much for free — and let’s talk about how to flip the script for profit. 👍 Like this episode? Smash that thumbs up, subscribe, and hit the bell so you never miss a strategy that grows your business smarter, not harder. #SoTellUsTime #EntrepreneurTips #PricingStrategy #BusinessGrowth #MarketingPodcast #SmallBusinessTips #StopWorkingForFree #GetPaidWhatYoureWorth #SoTellUs #ClientBoundaries #HighTicketSales

Unlock explosive business growth by dedicating just ONE DAY a week to working ON your business instead of IN it! 🚀 In this deep-dive episode of SoTellUs Time, “The CEO Day,” we’ll show you exactly how to carve out strategic time, plan high-impact initiatives, and drive results that move the needle. Whether you’re a solopreneur or the head of a growing team, this framework will transform the way you lead—and skyrocket your productivity, profits, and peace of mind. ⏱️ 👇 Timestamps & Chapters 👇 00:00 Introduction: Why “CEO Day” Matters 02:00 Defining CEO Day: Work on Not in Your Business 04:15 Real-World Win: How One Day Generated Our Most Profitable Sales Day of 2025 06:00 1. Why You Need a CEO Day • The Hidden Cost of Constant Busywork • How Burnout & Growth Plateaus Hijack Strategy • Scheduling Margin for High-Level Thinking 12:15 Common Objections Debunked: “I Don’t Have Time,” “My Team Can’t Handle It,” “What Do I Even Do?” 16:30 2. What to Do on a CEO Day • Big-Picture Planning: Goals, KPIs & Metrics Review • System Building: SOPs, Automation & Delegation • Marketing & Growth: Campaign Analysis, Content Brainstorm, Lead Funnels • Team Development: Check-Ins, Culture, Hiring Plans • High-Impact Decisions: Offers, Pricing, Partnerships 24:45 3. How to Make CEO Day Actually Happen • Calendar Discipline: Treat It Like a Board Meeting • Team Prep: Communication & Empowerment • Distraction Detox: Notifications off, Offsite Options, Written Agendas 28:00 Conclusion & Action Steps: Start with a Half-Day This Week! 🔥 FREE RESOURCE: Grab our “Ultimate CEO Day Planner & Checklist” to map out your first strategic session 👉 https://www.sotellus.com/ceo-day-planner 👍 If you found this video helpful, hit LIKE, leave a COMMENT with your biggest takeaway, and SUBSCRIBE for weekly business growth strategies: https://www.youtube.com/@sotellus?sub_confirmation=1 📱 Connect with Us: – Instagram: https://instagram.com/sotellus_time – LinkedIn: https://linkedin.com/company/sotellus-time – Twitter: https://twitter.com/sotellus_time 🎙️ More Episodes You’ll Love: – “5 Proven Tactics to Double Your Leads in 30 Days” ⏩ https://www.youtube.com/@sotellus/videos – “How to Delegate Like a Pro & Free Your Time” ⏩ https://www.youtube.com/@sotellus/videos Keywords & Tags: CEO Day, strategic planning, productivity hacks, business growth, leadership, delegation, small business tips, SOPs, automation, time management, high-level thinking, team development, marketing strategy, SoTellUs Time 🔔 Turn on notifications to never miss an episode: click the bell icon and select “All.” #CEO #BusinessStrategy #Productivity #Leadership #Entrepreneurship #SoTellUsTime ✨ About SoTellUs Time: Hosted by brothers Trevor & Troy Howard, SoTellUs Time is your weekly dose of actionable business insights, real-world growth tactics, and proven marketing frameworks that help entrepreneurs scale smarter. “Working on your business is the ultimate competitive advantage. Make CEO Day non-negotiable—your future self will thank you.”

Turn the “summer slump” into a season of strategic wins! In this episode of SoTellUs Time, Trevor Howard and Troy Howard share two powerhouse strategies—High-ROI Projects with Clear Timelines and Intentional Break Techniques—that will help you maximize productivity, recharge your team, and set the stage for a blockbuster Q4. Whether you’re a solopreneur, small business owner, or leading a larger organization, these actionable tactics will keep you ahead of the curve all summer long. 🔗 Watch More from SoTellUs Time ► Subscribe: https://www.youtube.com/sotellus ► Visit Our Website: https://sotellus.com ► Follow on LinkedIn: https://linkedin.com/company/sotellus ► Follow on Instagram: https://instagram.com/sotellustime 📌 Episode Overview Title: Unlock Summer Growth: High-ROI Projects and Break Techniques Hosts: Trevor Howard & Troy Howard Duration: Approximately 25 minutes (2–3 min Intro, 8–10 min Segment 1, 8–10 min Segment 2, 2–3 min Conclusion) 00:00 – Introduction & Key Stat Warm welcome to listeners, acknowledgment of the typical “summer slowdown” mindset Stat: Harvard Business Review found that companies that plan strategically during slower seasons are 60% more likely to outperform competitors in Q4 Quick preview of two core strategies: High-ROI Projects and Intentional Break Techniques ⏱️ 00:02:30 – Segment 1: High-ROI Projects with Clear Timelines (8–10 minutes) Why Summer Is Ideal for Project-Based Work Fewer client meetings, reduced urgent emails = prime time for uninterrupted focus Stat: Wrike reports that 74% of professionals get more strategic work done during slower seasons like summer Selecting High-ROI Initiatives Focus on projects that yield tangible returns: CRM cleanup, website optimization, launching a review/referral program, automating workflows, or creating new marketing assets Brainstorming and prioritization tips: conduct an ROI analysis, assess available resources, and ensure alignment with fall launch goals Setting Realistic Timelines & Accountability Adopt 4–6 week sprints to maintain momentum without risking burnout Stat: Projects with defined deadlines are 2.5× more likely to be completed on time (Project Management Institute) Recommended tools: Asana, Trello, Monday.com, or a simple Google Sheet with milestone check-ins Real-Life Example: SoTellUs Case Study How SoTellUs leveraged a 6-week summer sprint to revamp our CRM, implement automated lead nurturing sequences, and finalize our Q4 marketing calendar Outcome: 30% reduction in manual lead follow-up time and a 20% increase in lead-to-customer conversion rate in Q4 ⏱️ 00:11:00 – Segment 2: Intentional Break Techniques to Maintain Focus (8–10 minutes) The Importance of Structured Downtime Unstructured summer hours can lead to mental fatigue, reduced creativity, and burnout Stat: The American Psychological Association states that employees who take vacations experience 68% higher job satisfaction and return with improved productivity Integrating Breaks into Your Workflow Pre-schedule “offline” time: designate lab days, micro-vacations, or “no-email” Fridays to reset mental energy Encourage team members to stagger vacations to ensure coverage and continuous momentum Protecting Deep-Work Blocks Use calendar blocking to reserve 2–3 hour focus windows each day; limit meetings to specific days or windows (e.g., Tuesdays & Thursdays from 10 AM–12 PM) Stat: University of California research shows it takes an average of 23 minutes to regain deep focus after an interruption—minimize context switching by planning ahead Real-Life Success Story: Creative Breakthroughs How a week-long team retreat off-site led to a breakthrough in our referral strategy, resulting in a 15% uptick in customer referrals the following month Illustrates the ROI of stepping away: fresh perspectives and out-of-the-box ideas that fuel business innovation ⏱️ 00:19:00 – Conclusion & Takeaways (2–3 minutes) High-ROI Projects: Identify...

Maximize your profitability, protect your team’s morale, and build a sustainable service business by learning to screen out toxic clients early. In this in-depth training session, Trevor & Troy Howard dive into real-world examples, proven processes, and exact scripts you can use today to safeguard your agency, freelance career, or consulting practice. ⏱️ Timestamps 0:00 – Intro: Why Every Dollar Matters 2:05 – Section 1: The True Cost of Bad-Fit Clients 2:10 • Financial Impact: scope creep, late payments, wasted hours 4:30 • Emotional Toll: stress, burnout, team morale 6:15 • Opportunity Cost: lost revenue, missed referrals 6:45 – Section 2: Top Red Flags to Watch For 7:00 • Inquiry & Sales: price haggling, vagueness, baggage from past vendors 9:20 • Proposal & Contract: resistance to agreements, process pushback 11:45 • Early Relationship: missed deadlines, micromanagement, boundary violations 15:10 – Section 3: Systems & Scripts to Say No Gracefully 15:30 • Qualify Leads: application forms, discovery calls, scorecards 17:20 • Strong Contracts: clear deliverables, payment terms, revision limits 19:00 • Professional “No”: empathetic language, referrals, leaving the door open 21:00 – Wrap-up, Key Takeaways & Next Steps 🔑 What You’ll Learn in This Video Client Screening Best Practices: Create upfront questionnaires and intake forms to filter out bad fits. Discovery Call Strategies: Use targeted questions to assess budget, timeline, decision-maker clarity, and communication style. Contract Essentials: Draft airtight agreements that define scope, deliverables, milestones, revisions, and payment schedules. Boundary Setting: Establish office hours, preferred channels, response-time expectations, and escalation processes. Scripted Responses to Say “No”: Deliver polite but firm refusals without burning bridges, plus templates for referral offers. Gut-Check Techniques: Recognize intangible warning signs—entitlement, disrespect, and unrealistic expectations—before they derail your project. 💡 Why This Matters Taking on a bad-fit client can cost 10× more in lost time, stress, and team turnover than you earn from the engagement. In a crowded marketplace—whether you run a digital marketing agency, design studio, freelance consultancy, or service-based startup—client management is your greatest lever for profitability and brand reputation. This episode equips you with the tools you need to: Protect Cash Flow by eliminating late payments and scope creep. Enhance Team Morale by preventing burnout and communication breakdowns. Drive Growth through referral-worthy engagements and positive case studies. Scale Confidently with a repeatable, defensible onboarding process. 📘 Free Resources & Downloads ► Client Screening Questionnaire (Google Doc) → https://youtube.com/sotellus/resources/screening ► Agency Contract Template (Word/PDF) → https://sotellus.com/contracts ► “No Thanks” Email & Call Scripts → https://sotellus.com/no-scripts ► Scope Creep Prevention Checklist → https://sotellus.com/scope-checklist 👉 Subscribe for Weekly Episodes SoTellUs Time brings you proven marketing, sales, and operations strategies every Monday. Hit the 🔔 ring to never miss an episode: https://www.youtube.com/@sotellus 💬 Join the Community 👍 Like this video if you’ve ever dealt with a nightmare client. 🗨️ Comment below: what’s your biggest red-flag story? Share lessons learned and let’s support each other. 🔗 Share with your team to upgrade your onboarding process together. 📱 Connect with Us • Website: https://sotellus.com • Podcast: https://podcasts.apple.com/us/podcast/sotellus-time • Instagram: https://instagram.com/sotellustime • LinkedIn: https://linkedin.com/company/sotellustime • Twitter: https://twitter.com/sotellustime 🔖 Chapters & Deep Dives 00:00 Intro & Why Client Fit Matters 02:10 Financial, Emotional & Opportunity Costs 06:45 Red Flags in Sales, Proposals & Early Work 15:10...

Unlock the secrets to keeping your top talent on your team—even in today’s cutthroat job market. In this jam-packed episode of SoTellUs Time, Trevor and Troy Howard dive deep into proven, actionable retention strategies that cost far less than recruiting replacements. Learn how to craft an onboarding journey that wows, build clear paths for career growth, foster a culture of recognition, support employee well-being, and leverage stay interviews to catch issues before they become exits. 🔔 Subscribe & Ring the Bell Never miss an episode! Subscribe to SoTellUs Time: https://www.youtube.com/sotellus 📱 Connect with Us • Podcast & Resources: https://sotellus.com • Twitter: https://twitter.com/sotellus • LinkedIn: https://linkedin.com/company/sotellus • Instagram: https://instagram.com/sotellus_time 🕒 Episode Chapters 00:00 Intro – Why Talent Retention Matters 01:00 Understanding the Talent Landscape • Cost of Turnover (lost productivity, hiring fees, knowledge drain) • Post-Pandemic Job Market & Remote Work • Replacing an Employee = Up to 50% of Annual Salary • 6–8 Months to Full Efficiency for New Hires 04:00 Top 5 Proven Retention Strategies • 04:00 1️⃣ Build a Strong Onboarding Experience - Cultural Integration · Clear Expectations · Early Wins • 06:00 2️⃣ Create Career Growth Opportunities - Internal Mobility · Mentorship · Stretch Projects · Upskilling • 08:00 3️⃣ Cultivate a Culture of Recognition & Feedback - Peer-to-Peer Recognition · Regular Feedback Loops • 10:00 4️⃣ Flexible Work & Well-Being Support - Hybrid Options · Mental Health Resources · Burnout Prevention • 12:00 5️⃣ Conduct Stay Interviews vs. Exit Interviews - Sample Questions · Acting on Feedback 14:00 Wrap-Up & Action Steps 💡 Key Takeaways First Impressions Count: A structured, engaging onboarding reduces early turnover by up to 30%. Career Path Clarity: Employees who see growth stay 3× longer. Recognition Rewards: 69% of employees say recognition inspires them to work harder. Flexibility is Fundamental: 81% prioritize work-life balance when deciding to stay. Proactive Listening: Stay interviews reveal pain points before they become departures. ✅ Homework This week, identify one retention strategy to implement: host a stay interview, revamp your onboarding checklist, introduce a peer-recognition program, or offer a mental health day. Share your success stories in the comments! 👍 Enjoyed this episode? Like, comment, and share with your network—and don’t forget to subscribe for more expert insights on business growth, customer reviews, and marketing strategies. 🔖 Hashtags #TalentRetention #EmployeeEngagement #HRStrategies #Onboarding #CareerGrowth #EmployeeRecognition #WorkplaceWellbeing #StayInterviews #RemoteWork #SoTellUsTime 🎧 Listen on Your Favorite Podcast Platform Apple Podcasts | Spotify | Google Podcasts | Stitcher

In this episode of SoTellUs Time, Trevor and Troy Howard break down what smart entrepreneurs do when business gets quiet — and how YOU can turn any slow season into a launchpad for long-term success. 💥 🔥 Watch now to discover: 00:00 - Intro: Why Slow Seasons Happen to Every Business 02:00 - Shift Your Mindset: Slowness Isn’t Failure 05:00 - Optimize Internal Operations for Scalability 10:00 - Boost Your Marketing Strategy & Online Presence 16:00 - Strengthen Customer & Business Relationships 18:00 - Invest in Yourself as a Business Owner 20:00 - Final Thoughts + Power Move to Implement This Week ✅ Whether you’re dealing with seasonal dips, economic downturns, or just a random slowdown, this episode gives you practical strategies to come back stronger than ever. If you're ready to grow your business in ANY economy, this one's for you. 👊 EPISODE HIGHLIGHTS: 📌 Shift Your Mindset: Slow doesn’t mean failing. Every industry has natural cycles. Learn how to embrace downtime as strategic time to plan, build, and grow smarter. 📌 Streamline Operations: Now is the perfect time to clean up your CRM, audit your workflows, train your team, and automate repetitive tasks that waste time during busy seasons. 📌 Market Like a Pro: Double down on marketing! Refresh your website, create lead magnets, repurpose old content, and build future demand so your pipeline never dries up. 📌 Build Relationships: Reconnect with old leads, follow up with past clients, and network with other entrepreneurs. Collaborations and referrals are gold during slow seasons. 📌 Invest in You: Read that business book. Take the course. Rest. Recharge. When you grow personally, your business grows with you. 🧠 QUOTE TO REMEMBER: "What you do during the slow season determines how strong your next busy season will be." 🎯 ACTION STEP: Pick ONE area to focus on this week — systems, marketing, or self-development — and schedule time to work on it. 🎥 More business growth strategies every week — SUBSCRIBE now 👉 https://www.youtube.com/sotellus 💡 Love this content? Share it with a fellow business owner who’s ready to level up — even in the slow season. 📲 Get More Reviews, Leads & Sales With SoTellUs 👉 https://www.sotellus.com 🔍 what to do when business slows down, how to grow business during slow season, business growth strategies, small business marketing, business tips 2025, entrepreneurship podcast, sotellus time, slow season business tips, turn slow time into growth, automate business, crm cleanup, marketing ideas for slow season, business slump recovery, grow your business in a recession, productivity tips for entrepreneurs, small business advice, business podcast, troy howard, trevor howard

Is your website still telling the story of the business you were three years ago? In this episode of SoTellUs Time, Trevor Howard and Troy Howard dive into the signs that it’s time for a brand refresh—and how you can update your image without blowing your budget. Whether you’re a solopreneur, small‐business owner, or marketing manager, you’ll learn practical tips to make a powerful first impression and keep your brand ahead of the curve. 📌 What You’ll Learn Why Your Website Might Be Hurting Your Business: Discover how outdated branding, clunky design trends, and technical glitches can turn prospects away. Key Signals It’s Time to Refresh: From stale fonts to poor mobile UX and lagging SEO, we cover the red flags you can’t ignore. Budget-Friendly Update Tactics: Learn how swapping a hero image, refining your navigation, and rewriting key copy can deliver big impact—fast. ⏱ Timestamps 0:00 – Intro & Episode Overview 2:00 – Why Your Website Might Be Hurting Your Business 7:00 – Signs It’s Time to Update Your Website 12:00 – Practical Ways to Update Without Spending a Fortune 19:00 – Conclusion & Website Refresh Challenge 1. Why Your Website Might Be Hurting Your Business Business Evolution: Your services and audience have changed, but your site still reflects “Phase 1.” Design Trends Change Fast: What looked sleek in 2020 feels clunky in 2025—first impressions matter! Functionality Issues: Slow load times, broken links, and poor mobile navigation cost you credibility and conversions. 2. Signs It’s Time to Update Dated Look & Feel: Tired fonts, stock-heavy imagery, and DIY logos can undermine a premium brand. Messaging Misalignment: Are your mission, values, and CTAs in sync with your ideal customer? Mobile Optimization Gaps: Over 50% of web traffic is on phones—don’t lose half your audience to poor UX! SEO Underperformance: Falling search rankings often mean outdated metadata, missing alt tags, or slow pages. 3. Budget-Friendly Refresh Tips Homepage First: Update your headline, hero image, and CTAs—plus swap in your latest testimonials. Simplify Navigation: Limit main-menu links to 3–5 high-impact pages for intuitive browsing. Update Branding Elements: Refresh fonts, color palette, and logo marks while keeping brand recognition intact. Rewrite Key Copy: Shift from feature dumps to benefit-driven messaging that resonates emotionally. Boost Mobile & SEO: Implement responsive design, optimize load speed, and update metadata and alt text. 🔥 Website Refresh Challenge This week, audit your site by asking a friend or customer for honest feedback. Pick one high-impact area—design, messaging, or mobile—and implement a small change that delivers a big win. 👍 Enjoyed the episode? Like & Subscribe to SoTellUs Time for more expert marketing insights. Comment below: What’s the first thing you’ll refresh on your website? Share with a colleague who needs a brand reboot! 🔗 Resources & Links Full Show Notes & Transcript ➡️ https://sotellus.com/episodes/rebrand-refresh Join our Community on LinkedIn ➡️ https://linkedin.com/company/sotellus Follow us on Twitter ➡️ https://twitter.com/sotellus Watch More on YouTube Playlist ➡️ https://www.youtube.com/playlist?list=PLSoTellUs 📈 Related Episodes “5 Signs Your Brand Voice Needs an Upgrade” “DIY vs. Pro: When to Hire a Designer” “SEO Quick Wins for Small Businesses” Subscribe, hit the 🔔 to never miss an episode, and let’s refresh your brand for growth! #Rebranding #BrandRefresh #WebsiteDesign #SmallBusiness #MarketingStrategy #SEO #UX #SoTellUsTime

Are you exhausted from constantly wearing too many hats in your business? Tired of burnout and bottlenecks holding you back? It's time to STOP doing it all and START defining your role clearly as the owner and CEO! 🚀 In this MUST-WATCH episode of SoTellUs Time, we're diving deep into how to create a powerful and effective job description for yourself as a business owner, transforming chaos into clarity, and setting you up for explosive growth! If you've ever felt stuck, overwhelmed, or unsure of your real role, this episode will revolutionize the way you lead your company. 🔥 ✅ WHAT YOU'LL LEARN IN THIS EPISODE: 🔸 Why Business Owners NEED a Clear Job Description: The hidden dangers of being a "do-it-all" owner How wearing every hat leads to burnout and bottlenecks The true cost of not defining your role clearly 🔸 How to DEFINE Your Role Based on Your Strengths: Step-by-step method to uncover your true "Zone of Genius" Practical tips for identifying high-leverage tasks only YOU can do Real-world examples of an effective "Owner Job Description" 🔸 What to DELEGATE or ELIMINATE Immediately: Identify low-value tasks that drain your energy and profitability Expert strategies for delegating effectively, even with a small team Actionable tips to eliminate unnecessary tasks and reclaim your time 🌟 HIGHLIGHTS & KEY TAKEAWAYS: Create clarity and empower your team by clearly defining your leadership role. Understand why treating yourself as the most valuable resource in your business is crucial for growth. Learn how successful CEOs structure their roles for maximum impact. Discover the proven techniques top entrepreneurs use to delegate effectively. ⚠️ SPECIAL CALL TO ACTION: Don't wait for the perfect moment—take action today! Write your "Owner Job Description" right now and start freeing yourself from tasks that don't serve your true role. Focus your energy where it matters most and watch your business soar! 🚀 👇 CONNECT WITH US FOR MORE GAME-CHANGING BUSINESS INSIGHTS: 🎥 Subscribe to the SoTellUs Time Channel: https://youtube.com/sotellus 💬 Leave us a comment: What tasks are you going to delegate THIS WEEK? 👍 Like and share this video to empower fellow entrepreneurs and business owners! 🔗 EXPLORE MORE FROM SOTELLUS TIME: Master Business Growth and Customer Reviews: https://sotellus.com Supercharge Your Business with AI & Automation: https://sotellus.com/ai-receptionist Get a Free Consultation & Transform Your Marketing: https://sotellus.com/free-demo 🔑 SEO & SEARCH TAGS: #BusinessOwner #Leadership #Delegation #EntrepreneurLife #ProductivityHacks #BusinessStrategy #BusinessGrowth #SmallBusinessTips #TimeManagement #CEO #OwnerRole #BusinessCoaching #SoTellUs #GrowthMindset #AvoidBurnout #Outsourcing #ScalingYourBusiness #ZoneOfGenius ⏰ TIMESTAMPS: 00:00 - Welcome & Episode Intro 02:00 - Why You Need an Owner Job Description 07:00 - How to Define Your Role Based on Strengths 14:00 - Delegate or Eliminate: Reclaim Your Time 18:00 - Final Thoughts & Next Steps 📌 ABOUT SOTELLUS TIME: SoTellUs Time is your go-to podcast and YouTube channel dedicated to helping entrepreneurs and business owners scale their businesses, master marketing strategies, and create sustainable success. Hosted by industry experts Trevor & Troy Howard, each episode is packed with actionable advice, real-life examples, and proven tactics to help you achieve your entrepreneurial dreams. 🔔 SUBSCRIBE TODAY to never miss an episode filled with practical business advice, strategies, and inspiring stories from successful entrepreneurs who made it BIG! 👉 WATCH, IMPLEMENT, and THRIVE! Your journey to less stress and more success starts NOW!

🎯 In this episode of SoTellUs Time, Trevor and Troy Howard reveal why the first 5 minutes of ANY interaction can make or break your business. Whether it's on the phone, in person, or online—first impressions set the tone for trust, confidence, and sales. 📲 This is the ultimate playbook for entrepreneurs, business owners, and customer service teams who want to stand out, win trust instantly, and never lose a client due to a rocky start again. 🎧 EPISODE BREAKDOWN ✅ Intro (00:00 - 02:00) We kick things off by asking the critical question: Why do some businesses win in the first 5 minutes, and others flop? 🤔 ✅ 1. Why First Impressions Matter So Much (02:00 - 07:00) 🧠 The psychology of how people form opinions in seconds. 💥 Real-world brand examples like Chick-fil-A, Apple, and Disney and what makes their experiences unforgettable. ⚠️ The cost of getting it wrong: ghosted leads, lost sales, and clients who never fully trust you. 💼 First impressions also impact team onboarding, partnerships, and networking. ✅ 2. How to Create a “Wow” First Impression (07:00 - 15:00) 📞 On calls: Answer fast, be prepared, speak with confidence. 👋 In person: Smile, show energy, have a clean space and thoughtful details. 🌐 Online: Your website, emails, and social media should scream professionalism. 👤 Personalization tips that will make people feel SEEN and HEARD. ✅ 3. Train Your Team to Nail First Impressions (15:00 - 18:00) 👥 Every frontline employee IS your brand. 🧰 Scripts and checklists that create consistency without sounding robotic. 📈 Build a feedback loop to track and improve first impressions continuously. ✅ Conclusion & Action Steps (18:00 - 20:00) Audit your own process. Call your number. Submit your contact form. Fix the gaps. 💪 Challenge: Make ONE improvement TODAY that transforms your first 5 minutes. 🔥 WHY THIS MATTERS: In today’s competitive landscape, people decide whether they trust you in seconds. If your first impression isn’t polished, positive, and powerful—you’re bleeding opportunities. This episode shows you how to stop the leaks and start winning instantly. 📢 MORE WAYS TO LEVEL UP ✅ Subscribe to the channel for weekly business strategies that actually WORK: 👉 https://www.youtube.com/@sotellus ✅ Listen on the go: Apple Podcasts, Spotify, and everywhere you get your podcasts. ✅ Need more leads, reviews, and sales? Check out our tools at 👉 https://www.SoTellUs.com ✅ Follow us for more business growth tips: 📸 Instagram: https://www.instagram.com/sotellus/ 📘 Facebook: https://www.facebook.com/sotellus 💼 LinkedIn: https://www.linkedin.com/company/sotellus 🔎 TAGS & KEYWORDS first impression tips, business customer experience, how to win clients, customer service secrets, improve client interactions, Chick-fil-A customer service, Apple retail experience, Disney magic customer service, how to onboard clients, first impression psychology, best first impressions in business, create wow moments, training teams customer service, SoTellUs Time podcast, SoTellUs reviews, SoTellUs AI receptionist, marketing tips 2025, grow your business podcast, sales conversion strategies, small business podcast, entrepreneur growth, how to make people trust you 💬 What’s the BEST first impression you’ve ever experienced as a customer? Drop it in the comments—we might shout it out in our next episode! 👍 Don’t forget to LIKE this video, COMMENT your favorite takeaway, and SUBSCRIBE for more high-impact business tips! #SoTellUsTime #FirstImpressions #CustomerExperience #BusinessGrowth #EntrepreneurTips #SalesStrategy #ClientConversion #Leadership #SmallBusinessSuccess #Sotellus

🎙️ Running a Business with Family or Friends: How to Keep It Professional and Peaceful | SoTellUs Time Podcast Thinking about starting a business with your spouse, sibling, or best friend? Or maybe you’re already deep into building an empire with family and finding it hard to keep things professional? In this episode of SoTellUs Time, we’re diving into the real talk about running a business with family or friends—the pros, the cons, and the proven strategies we’ve used to stay strong in both business and relationships for over 25 years. We’ll share personal insights, practical tips, and real-life examples of what works (and what doesn’t) when mixing business with personal connections. Whether you're just getting started or feeling stuck in blurred boundaries, this episode is for you. 🔍 In This Episode: 00:00 – Intro Why working with family or friends can be incredibly powerful—but also tricky. 02:00 – The Pros and Cons of Working with Loved Ones ✅ Built-in trust and loyalty ✅ Deep understanding of personalities ❌ Blurred lines between work and personal life ❌ Risk of hurting relationships if roles aren’t clear 07:00 – How to Set Clear Boundaries and Roles 📋 Write job descriptions—even for your spouse 📌 Decide who’s responsible for what 📝 Put everything in writing: roles, responsibilities, expectations 13:00 – How to Protect the Relationship While Running the Business 🕰️ Keep personal and business time separate 💬 Communicate early and often 🧑‍⚖️ Know when to bring in a third party (coach or advisor) 18:00 – Conclusion & Call to Action Clarity + communication = peace and productivity 📅 Schedule that meeting. 💡 Have the tough convos now. 💡 Whether you're co-founding a business with your brother, running a salon with your spouse, or partnering with a friend—this episode will help you keep it successful and peaceful. 👉 Don’t forget to like, subscribe, and hit the bell so you never miss a new episode of SoTellUs Time! 🔔 Subscribe here: https://www.youtube.com/@sotellus 🎧 Available on all podcast platforms. #BusinessWithFamily #BusinessTips #FamilyBusiness #Entrepreneurship #StartupAdvice #SoTellUsTime #WorkWithFriends #FamilyBusinessSuccess #PartnershipTips #BusinessBoundaries #FriendshipAndBusiness #EntrepreneurLife #StartupChallenges #BusinessPodcast #SoTellUs

Want to attract more customers, close more sales, and create new business opportunities? It all starts with YOUR personal brand. In this video, we reveal step-by-step how to build a powerful personal brand that creates trust, authority, and consistent growth for your business—without burning yourself out. Whether you're a small business owner, entrepreneur, coach, or content creator, this personal branding guide will help you stand out in your industry, connect with your audience on a deeper level, and drive real revenue. ⏱️ Timestamps 0:00 Intro — Why Personal Branding is Key in 2025 2:00 Why Your Personal Brand Matters (Trust, Authority & Opportunities) 7:00 Key Elements of a Strong Personal Brand (Identity, Content, Consistency) 12:00 Building a Personal Brand Without Burning Out (Repurpose, Delegate, Simplify) 18:00 Connecting Your Personal Brand to Business Growth 21:00 Final Tips + Homework for Building Your Brand 💡 In This Video You’ll Learn: ✔️ Why people buy from PEOPLE, not just businesses ✔️ How to position yourself as an authority and expert ✔️ The 3 core elements of a powerful personal brand ✔️ How to create consistent content without being overwhelmed ✔️ Tools and tactics to grow your brand fast (even with limited time) ✔️ How to use your personal brand to drive trust, traffic, and sales 🚀 Resources & Free Tools Mentioned: 👉 [Link to any lead magnet, free resource, or tool] 👉 [Link to your website or personal branding services] 👉 [Link to relevant podcast/video/blog] 👥 Let’s Connect 💼 Work with us: [Insert website/contact link] 📲 Follow on Instagram: [Insert handle] 🎧 Listen to the podcast: [Insert link] 📩 Get weekly tips: [Newsletter signup link] 🔔 Subscribe for More Business Growth Tips If you found this helpful, don’t forget to LIKE, COMMENT, and SUBSCRIBE for more actionable videos on personal branding, marketing strategies, and business growth. #PersonalBranding #BusinessGrowth #Entrepreneurship #BrandStrategy #MarketingTips #ContentMarketing #AuthorityMarketing #SmallBusinessTips #PersonalBrand2025 #SoTellUsTime

🚀 Are you a business owner, entrepreneur, or marketer looking to create more content in less time—without sacrificing quality? In this video, we dive into how businesses can use AI for content creation to save time, improve marketing, and scale operations efficiently in 2025. Learn how to use AI tools like ChatGPT, Canva AI, Jasper, Copy.ai, Midjourney, Runway, and Descript to create blogs, social media posts, videos, graphics, emails, ad copy, landing pages, and more. 🎯 What This Video Covers Whether you're a small business owner, startup founder, or running a marketing agency, this video provides actionable strategies to leverage AI for blog writing, email marketing, social media content, video editing, graphic design, and website content. Plus, learn the best practices and ethical considerations to ensure your AI content stays authentic, engaging, and on-brand. ⏰ Timestamps – Jump Right In 00:00 – Introduction: Why AI content creation matters for businesses 02:00 – What is AI content creation? (Text, images, videos explained) 03:00 – Best AI tools for content creation: ChatGPT, Canva AI, Jasper, Copy.ai, Midjourney, Runway 05:00 – Practical uses: Blogs, social posts, video editing, ad copy, SOPs, lesson plans 10:00 – Real examples: Create Instagram posts, childcare lessons, employee handbook with AI 12:00 – AI for websites: Landing pages, FAQs, product descriptions 14:00 – Best practices: How to use AI without losing your voice 15:00 – Limitations: AI vs human creativity, ethics, content authenticity 17:00 – Homework: Create one AI-powered content piece this week! 🛠️ AI Tools for Business Content Creation ChatGPT (OpenAI)Canva AIJasper AI / Copy.aiMidjourneyDescript / RunwayAdobe FireflyNotion AILumen5 / PictorySurfer SEO 📢 Real-World Business Applications Blog WritingSocial Media Contentmonth’s worth of postsone hourEmployee MaterialsSOPsemployee handbookstraining docsChildcare / Educationlesson plansVideo EditingYouTube videosreelsadsGraphic Designad creativeslogossocial graphicsEmail & Ad Copywritingpromo emailssales sequencesad copyWebsite ContentFAQslanding pagesproduct descriptionsabout pages ✅ Why Businesses Need AI in 2025 Save 10+ hours/weekCut costsconsistent content calendarSEO rankingsengagement and conversionsgrowing your business ⚡ Best Practices for Using AI for Content Creation creative assistantreview and editaccuracy and brand voiceideas, drafts, and efficiencycreativity lead the strategypersonalization and storytellingmisinformationcontent integrity 🚨 Limitations & Ethical Considerations emotional intelligencefact-checking and editingOveruseenhancecopyright, originality, transparency 📝 Homework: Try AI Content Creation Today! Pick one piece of content (blog, post, email, video, or graphic) you need to create this week. Use one of the AI tools mentioned in this video to get started—then personalize it to match your brand. Let us know in the comments what you created and how it went! 📈 Subscribe for More AI & Business Growth Tips We release weekly content on AI for business, marketing automation, and entrepreneurship. 👉 Subscribe here: Click Here 👍 Like this video if you want more AI tool walkthroughs 💬 Comment below: What AI tool do you want us to cover next? 🧲 Targeted Keywords & SEO AI for content creation, AI tools for business, AI marketing tools 2025, AI for small businesses, automate content creation, AI blog writing, ChatGPT for entrepreneurs, Canva AI tutorial, Jasper AI review, AI video editing, Midjourney for businesses, best AI tools 2025, how to use AI in marketing, content marketing automation, AI for email marketing, AI landing page creator, small business marketing, AI tools for social media, ChatGPT prompts for business, AI in entrepreneurship, AI productivity tools, AI strategy 2025 #AIforBusiness #ContentCreationAI #SmallBusinessMarketing #AItools2025 #ChatGPT #CanvaAI #Midjourney #JasperAI #EntrepreneurTips #MarketingAutomation...

🔹 Are you charging what you're truly worth? 🔹 Pricing isn’t just about numbers—it’s about perception, value, and psychology. If you’ve ever struggled with pricing your products or services, feared charging too much, or felt stuck competing on price instead of value, this episode is for you! In today’s video, we’re breaking down The Psychology of Pricing and giving you proven pricing strategies to confidently charge what you’re worth—and get it! 💰🚀 📌 In This Episode, You’ll Learn: ⏳ [00:00] Introduction – Why pricing is more than just numbers 🔎 [02:00] The Psychology Behind Pricing The Perceived Value EffectThe Anchoring EffectPrice vs. Quality Perception [08:00] Setting Prices Based on Value, Not Just Costsbig mistakeValue-based pricing strategiesTiered pricing, Bundling, Subscription models [14:00] How to Confidently Charge What You’re Worthpricing fearscommunicate valueWhen & how to raise prices 💼 Who Is This For? ✅ Entrepreneurs & business owners ✅ Coaches, consultants, & service providers ✅ Freelancers & digital marketers ✅ Anyone looking to stop competing on price and start charging based on VALUE 🚀 Homework Challenge Take a deep dive into your pricing. Are you pricing based on cost or value? If it’s time for an adjustment, test a small increase and track the results! 👉 LIKE & SUBSCRIBE if you found this valuable! Hit the 🔔 to stay updated on more business growth strategies, marketing tips, and pricing psychology hacks. 🔗 Resources & Links: 📌 [Your website or offer link] 📌 Connect with us on [Social Media Links] 🔑 High-Impact Keywords for SEO Optimization: ✅ Pricing strategy for entrepreneurs ✅ How to charge what you’re worth ✅ Value-based pricing vs cost-based pricing ✅ How to set prices for your business ✅ Psychology of pricing and sales ✅ Increase business revenue through pricing ✅ How to price services as a freelancer ✅ Why you should charge premium pricing ✅ Pricing strategies for small businesses ✅ Best pricing models for service-based businesses ✅ How to attract high-paying clients ✅ Sales psychology and customer perception #PricingStrategy #BusinessGrowth #EntrepreneurTips #ChargeWhatYoureWorth #ValueBasedPricing #MarketingTips #SmallBusiness #PsychologyOfPricing #HowToRaisePrices #IncreaseYourPrices #SalesStrategy #FreelancerPricing #HighTicketSales #BusinessMarketing #EntrepreneurSuccess

Are you a business owner feeling overwhelmed by endless tasks? Do you struggle with the fear of losing control if you delegate? In this episode of SoTellUs Time, we dive deep into the art of mastering delegation without compromising on quality or control. Discover proven strategies that empower you to delegate effectively, boost productivity, and scale your business—while maintaining full oversight. Why Business Owners Struggle to Delegate 🔑 Mindset Challenges of Delegation: 🚫 Consequences of Not Delegating: ✅ Overcoming the Fear of Delegation: Shift Your Mindset:delegation is an investmentAccept Imperfections:Trust Your Team: A Simple System for Deciding What to Delegate 📊 The 4 D’s of Delegation: Do:Delegate:Defer:Delete: 🔍 Identifying What to Delegate: How to Delegate Effectively Without Losing Control 🚀 The 3-Step Delegation Process: Assign with Clarity:Equip and Train:Trust but Verify: ⚠️ Common Pitfalls to Avoid: Dumping vs. Delegating:Lack of Follow-Up:Not Giving Ownership: Conclusion & Key Takeaways 📌 Mastering Delegation is not about relinquishing control—it's about empowering your team to take ownership, allowing you to focus on what truly matters: scaling your business. By implementing these proven strategies, you can effectively delegate while maintaining full oversight and achieving your growth objectives. 🎯 Homework: This week, create your delegation list and start delegating small tasks to your team or contractors. Begin freeing up your time to focus on strategic business growth. Watch More on SoTellUs Time 📺 Subscribe to the SoTellUs Time YouTube Channel for more actionable business strategies: https://www.youtube.com/@sotellus 🔔 Don’t forget to LIKE, COMMENT, and SUBSCRIBE to stay updated on the latest episodes! Related Videos You’ll Love: Boosting Productivity Without BurnoutThe Ultimate Guide to Scaling Your BusinessHow to Build a High-Performance Team Connect With Us: 🌐 Website: SoTellUs 📱 Follow Us on Social Media: Facebook:SoTellUsInstagram:@SoTellUsLinkedIn:SoTellUs #Delegation #BusinessGrowth #Leadership #Productivity #SoTellUsTime #ScalingYourBusiness #TimeManagement #EntrepreneurMindset #BusinessSuccess #HowToDelegate #MasteringDelegation #TeamManagement #SmallBusinessTips #BusinessOwnerLife #EntrepreneurTips

Are your employees meeting your expectations? Or do you find yourself frustrated with performance gaps? In today’s episode, we’re diving deep into how to set clear expectations for employees to ensure business success! 🔹 What You’ll Learn in This Video: ✅ How to set realistic expectations as a business owner ✅ The impact of misaligned expectations on your business (real-life example) ✅ Best practices for communicating job expectations effectively ✅ How to track and measure performance with KPIs and feedback loops ✅ Adjusting expectations to foster growth and accountability 🚀 Why Setting Employee Expectations Matters Many business owners assume employees think like them, but that’s rarely the case. When roles and responsibilities aren’t clearly defined, businesses lose time, money, and opportunities. A prime example? A high-end dental surgeon lost leads on $50,000 procedures because the wrong employee was assigned to follow up. With proper alignment, he could have closed more deals! 💼 Whether you own a small business, salon, dental practice, or marketing agency, setting the right expectations can increase productivity, improve employee satisfaction, and boost revenue. 🔥 CHAPTERS: 00:00 Intro – Why Setting Expectations is Critical 01:12 Realistic vs. Unrealistic Expectations – What Business Owners Need to Know 03:45 Case Study: A Dental Surgeon’s Costly Mistake 06:30 Matching Expectations to Employee Skills & Resources 08:10 How to Clearly Communicate Expectations (Job Descriptions, SOPs & Training) 11:45 Ongoing Feedback & Performance Reviews – Setting Employees Up for Success 14:30 Using KPIs to Track Performance Without Micromanaging 17:00 How to Adjust Expectations Over Time for Business Growth 19:20 Conclusion + Actionable Takeaways 🔹 ACTION STEP: Take a look at your employees and your expectations for them. Are they realistic? Are they being met? If not, schedule a meeting to realign your team! 🔥 Want more business growth strategies? Subscribe and hit the 🔔 to stay updated! 🔗 RELATED VIDEOS: 👉 Missed Leads: Social Media & SMS Mistakes 👉 3 Website Fixes to Capture More Leads & Customers 👉 Missed Calls = Lost Revenue: Fix It Now 💬 What’s your biggest challenge when it comes to managing employee expectations? Drop a comment below! #EmployeeManagement #BusinessGrowth #LeadershipTips #SetClearExpectations #SmallBusinessSuccess #EmployeeTraining #Entrepreneurship #BusinessOwner #WorkplaceCommunication #TeamLeadership #KPItracking #PerformanceManagement #StaffTraining #SuccessTips

📢 Are you losing potential customers because of missed messages on social media and SMS? In this final episode of our Missed Communication Series, we uncover the biggest reasons businesses fail to capture leads and how AI-powered tools can help! 📌 Timestamps & Topics Covered: 🔹 (00:00) Introduction – Why missed communication is a massive revenue killer. 🔹 (02:15) 3 Reasons Businesses Miss Communication Through Social Media & SMS ✅ Delayed or No Response: Most businesses fail to check DMs, comments, or texts in time. ✅ Overwhelming Volume & Spam Filtering Issues: Real leads get buried under spam. ✅ Lack of Integration & Notification Fatigue: Too many platforms, not enough time! 🔹 (10:30) How AI Can Help Businesses Capture More Leads ✅ AI Chatbots & Automated Responses: Instant replies that engage and convert. ✅ AI Lead Prioritization: AI recognizes high-intent messages and flags urgent leads. ✅ AI Integration: One dashboard for Facebook, Instagram, WhatsApp, Google, SMS & more! 🔹 (17:30) How AI Can Filter Out Spam & Junk Leads ✅ Spam Detection: AI blocks junk messages, so you focus on real customers. ✅ Behavioral Insights: AI can tell the difference between tire kickers and serious buyers. 🔹 (24:30) Actionable Homework for Business Owners ✅ Step 1: Check your business’s response times on social media & SMS. ✅ Step 2: Identify where you're missing messages or leads. ✅ Step 3: Research AI tools to automate responses & improve lead capture. ✅ Step 4: Implement a system to boost engagement and conversions. 👀 Why Watch This Video? Every business depends on communication to generate revenue, but most companies are unknowingly losing leads due to slow or missed responses. In this video, you’ll learn how AI technology can improve customer engagement, prevent lost sales, and streamline your communication process. 🔍 Who Should Watch? ✅ Business owners struggling with social media & SMS response times ✅ Entrepreneurs & marketers looking to boost engagement with AI ✅ Sales teams needing a better system for handling online inquiries ✅ Anyone tired of losing leads due to missed messages 💡 Did You Know? 82% of consumers expect an immediate responseText message response rates are 209% higherAI-driven chatbots can increase lead conversions by 67%! 🛠 Best AI Tools for Automating Business Communication: ⚡️ ChatGPT for automated messaging ⚡️ ManyChat for Instagram & Facebook automation ⚡️ Google Business Messages for real-time customer engagement ⚡️ WhatsApp Business API for AI-powered conversations ⚡️ AI CRM Tools like HubSpot & Drift to capture & prioritize leads 💬 Engage With Us! 🚀 Comment below: Have you ever lost a lead due to missed communication? Share your experiences! 👍 Like this video if you found it helpful! 📩 Subscribe for more business growth tips, marketing strategies, and AI automation hacks every week! 🔔 Turn on notifications so you never miss an episode of SoTellUs Time! 👉 More Business Growth Strategies: 🎥 Watch This Video on AI Marketing Secrets 🎥 How to Get More Customer Reviews for Your Business 📢 Follow Us on Social Media: 🌐 Website: www.SoTellUs.com 📸 Instagram: @SoTellUs 📘 Facebook: SoTellUs 🐦 Twitter/X: @SoTellUs #BusinessGrowth #AIChatbots #LeadGeneration #SocialMediaMarketing #SMSMarketing #MissedCommunication #BusinessAutomation #CustomerEngagement #MarketingTips #Entrepreneurship #SmallBusiness #MarketingHacks #SalesGrowth #AIforBusiness #SocialMediaTips

🚨 Are you losing leads without realizing it? 🚨 Your website might be turning away potential customers right now—but don’t worry, we’re here to fix that! In today’s video, we’ll show you Three Website Must-Haves that will capture more leads and boost your business instantly. 📌 If you’re struggling with low conversion rates, high bounce rates, or potential customers who visit but never take action, this video is for you. 🔥 Watch until the end to get practical tips on: ✅ The #1 lead capture mistake most businesses make ✅ How a simple web form can skyrocket conversions ✅ The secret to irresistible special offers that turn visitors into buyers ✅ Why AI-powered web chat is a game-changer for customer engagement 🔥 Fix #1: The Lead Capture Form A website without a lead capture form is like a store with no checkout counter! Here’s why you NEED one: ✅ Not every visitor is ready to call—give them an easy way to contact you ✅ The best forms are simple, clear, and connected to automation for follow-up 🚨 Common Mistakes: ❌ Too complicated or too many required fields ❌ No automation or follow-up process ❌ Buried at the bottom of the page where no one sees it 💡 Pro Tip: Keep your form simple: Name, Email, and Phone Number are usually enough! 🔥 Fix #2: Special Offer or Lead Magnet People LOVE a good deal—give them a reason to choose you over the competition! Some of the best high-converting offers include: 💰 Discounts: 🔹 $50 Off First Service 🔹 10% Off Any Repair Over $200 🎁 Free Upgrades: 🔹 Free Roof Inspection with Gutter Cleaning 🔹 Free Fridge Clean for New Clients ✅ No-Risk & Money-Back Offers: 🔹 No Fix, No Fee 🔹 100% Satisfaction Guarantee 🚀 The Key to High Conversions: Create urgency with limited-time deals! 📢 Examples: ✔️ "Book this week and save 10%!" ✔️ "Spring Cleaning Special: 25% off until the 15th!" 💡 Pro Tip: Promote your offer above the fold (visible without scrolling) and mention it in multiple places! 🔥 Fix #3: Webchat – The Instant Connection Did you know that most customers prefer messaging over calling? Live chat and AI-powered webchat are the ultimate lead-capturing tools. ✅ Why webchat beats forms: ✔️ Instant responses = Less friction for customers ✔️ No searching around your website—they get answers FAST ✔️ More leads convert when they can chat instead of calling 🚀 AI vs. Traditional Webchat: 🔹 AI filters out junk visitors and qualifies real leads 🔹 AI can answer questions 24/7, so you never miss a lead 🔹 AI-powered chat has closed sales for businesses that didn’t even realize they needed it! 💡 Success Story: We’ve seen businesses DOUBLE their leads just by adding webchat! If your business doesn’t have it yet, you’re leaving money on the table. 🏆 BONUS: Your Website Lead-Gen Homework! 👉 Visit your website right now and check for these three things: ✔️ Do you have a lead capture form? ✔️ Are you offering an irresistible deal? ✔️ Is webchat available to engage visitors instantly? 💡 If you don’t have all three, add at least ONE this week—you’ll be shocked at the difference it makes! 🚀 Want expert help? Not sure where to start? Drop a comment below, or reach out—we’d love to take a look at your site and offer suggestions! 🔔 Don’t forget to LIKE, SUBSCRIBE, and HIT THE BELL so you never miss out on our best business growth, marketing, and lead-generation strategies! 📢 Know a business owner who needs this? SHARE this video with them! #LeadGeneration #BusinessGrowth #WebsiteOptimization #MarketingStrategies #MoreLeads #CustomerConversion #SmallBusinessSuccess #Webchat #AIChatbot #WebsiteFixes #IncreaseSales #Entrepreneur #MarketingTips #GetMoreCustomers #SalesGrowth #CustomerEngagement #DigitalMarketing

📞 Are Missed Calls Costing You Thousands? In today’s episode, we dive into the hidden cost of missed calls and the staggering impact they have on your business revenue, customer trust, and reputation. Learn how even a single missed call can lead to lost opportunities, dissatisfied customers, and diminished growth—and discover three proven solutions to ensure you never miss a call again. 📌 Why This Video is a Must-Watch: 62% of customers won’t call back after a missed callemployees, answering services, and AI solutionstrue cost of missed calls Segment 1: The Cost of a Missed Call 📊 Eye-Opening Statistics $75 billion annuallySmall businesses67% of customers 💡 Industry-Specific Impacts $5,000+ case 🚨 Key Insight Missing just a few calls each week can add up to thousands of dollars in lost revenue annually. Don’t let missed calls sabotage your business growth! Segment 2: Why Missed Calls Happen 1️⃣ Lack of Resources: 2️⃣ Time-Zone Differences: 3️⃣ Limited Staff: 4️⃣ Unexpected Situations: Segment 3: Three Proven Solutions 1. Hire an Employee or Virtual Assistant (VA) ProsConsPro Tippart-time VA 2. Use a Professional Answering Service ProsConsPro Tip 3. Leverage AI-Powered Solutions ProsConsPro Tip Segment 4: Choosing the Right Solution for Your Business Ask Yourself These Questions: call volumecomplexbudget Example Scenarios: Low call volumeHigh call volume 💼 Homework: Actionable Steps for Business Owners 1️⃣ Review Missed Calls: Check your business call logs from the past month. 2️⃣ Calculate the Cost: Multiply your missed calls by the lifetime value of a customer. 3️⃣ Implement a Solution: Choose one of the three solutions and take action this week. 🛠 Tools & Resources Mentioned in This Video UpworkFiverrRuby ReceptionistsAnswerConnectSoTellUs AI Receptionist 🚀 Why You Should Act Today Missed calls don’t just hurt your bottom line—they damage your reputation and push customers straight to your competitors. By addressing this issue with one of the solutions outlined in this video, you’ll protect your revenue, enhance customer satisfaction, and set your business up for growth. 🔔 Subscribe & Stay Updated If you found this video helpful, hit the Like button and Subscribe for more actionable business growth tips. Don’t forget to click the bell icon so you never miss an update! 💬 Join the Conversation What’s your biggest challenge with missed calls? Comment below—I’d love to hear your thoughts and share insights to help your business thrive! Keywords: missed calls, missed revenue, customer satisfaction, business growth tips, answering service, virtual assistant, AI receptionist, small business solutions, customer service, business strategies, call management tools, lost revenue recovery, call answering tips, business productivity, SoTellUs AI receptionist. #MissedCalls #BusinessGrowth #CustomerService #RevenueBoost #CallManagement

🚀 Discover the Future of Business with AI Receptionists! 🚀 Welcome to another episode of SoTellUs Time! Today, we’re exploring the fascinating world of artificial intelligence (AI) and how it’s transforming the way businesses interact with customers. In this episode, we’ll be diving deep into the AI receptionist—a revolutionary tool designed to enhance customer service, streamline operations, and help businesses of all sizes grow efficiently. If you’re a small business owner, entrepreneur, or someone interested in AI technology, this episode is a must-watch! 🎙️ What We’ll Cover: 1️⃣ What is an AI Receptionist? voice assistantschatbotsautomated customer interactionsAI receptionists 2️⃣ Why AI Receptionists Are the Future: instant communicationnatural language processing (NLP) 3️⃣ Benefits of AI Receptionists for Businesses: Cost Efficiency24/7 AvailabilityScalabilityData Collection 4️⃣ Challenges in AI Integration: personal touchcustomer privacy concerns 5️⃣ Success Stories: SoTellUs AI Receptionist 6️⃣ The Future of AI Receptionists: customer service 💡 Why Watch This Episode? The AI receptionist isn’t just a tool for big corporations—it’s a game-changer for small businesses too! By leveraging this technology, you can reduce costs, improve efficiency, and offer unparalleled customer service. 🔗 Whether you’re running a salon, retail store, or service-based business, there’s an AI solution waiting to help you scale. We’ll show you exactly how to make it work for you. 📚 Homework: Think about your business goals and how AI technology can help you achieve them. Imagine the possibilities when your business operates with 24/7 efficiency and improved customer satisfaction. ✅ Don’t Forget to Subscribe! If you enjoyed this episode, be sure to like, comment, and subscribe to SoTellUs Time! Share your thoughts and let us know how you see AI receptionists transforming the business world. 💻 Learn more about AI for small businesses at SoTellUs.com. 🎧 Listen to the full episode on your favorite podcast platform: Apple Podcasts | Spotify | Google Podcasts 🔔 Stay Ahead in Business: Turn on notifications so you never miss an episode filled with insights to help you grow! Keywords for Discoverability: AI receptionist, artificial intelligence in business, AI for small businesses, customer service automation, AI tools for business growth, natural language processing, business automation, SoTellUs AI receptionist, AI-powered customer service, small business success with AI, chatbot integration, voice assistants, the future of AI, SoTellUs podcast, business technology trends, AI benefits for entrepreneurs.

In today’s fast-paced business world, maintaining consistent client communication is no longer optional—it’s essential. In this episode, we’re diving deep into why staying connected with your clients is critical for sales, loyalty, and long-term growth. Did you know that 66% of people switch companies due to poor communication? That statistic from a Project.co study highlights just how important it is to keep communication lines open and effective. 💡 Why Consistent Communication Matters Strong communication is the backbone of any successful relationship, whether it’s personal or professional. When it comes to business, communication directly impacts trust, credibility, and customer retention. Think about it: how often have you stopped dealing with a company because you felt neglected or undervalued? One of the most common mistakes businesses make is assuming that their clients will stay loyal simply because of the quality of their product or service. While quality is vital, it’s not enough. Clients need to feel connected to your brand, and communication is the key to creating that connection. Building Trust Through Communication Trust is the foundation of any relationship, and in business, it’s built through regular and transparent communication. Companies like Zappos have set the gold standard for client communication by ensuring their customers are always informed and supported. Zappos’ commitment to outstanding customer service, proactive updates, and personalized interactions has earned them a loyal following. By communicating consistently, you show your clients that you value them, that their business matters to you, and that you’re always there to support them. This trust translates into repeat sales, referrals, and glowing reviews. Staying Top of Mind In today’s competitive market, it’s crucial to stay relevant to your clients. If you’re not communicating with them, your competitors are likely stepping in to fill the void. Consistent communication ensures that your brand remains at the forefront of their minds, making it less likely for them to consider alternatives. For example, imagine you run a subscription-based service. If your clients don’t hear from you regularly, they may forget why they signed up in the first place. On the other hand, regular updates about new features, tips, and success stories keep them engaged and remind them of the value you provide. Enhancing the Client Experience Effective communication is also a proactive way to enhance the client experience. Too often, businesses only hear from clients when there’s a problem or when they want to cancel. By taking a proactive approach—such as checking in regularly or sharing updates—you can address potential issues before they arise. For example, let’s say a client is frustrated because they don’t understand how to use a new feature of your product. If you send a tutorial video or a step-by-step guide before they even have to ask, you’re not just solving a problem—you’re exceeding their expectations. 📋 Strategies for Effective Client Communication Now that we’ve established why communication is important, let’s talk about how to do it effectively. Below are proven strategies to ensure your communication efforts are impactful and efficient: 1️⃣ Personalization Generic messages are a thing of the past. Today’s clients expect personalized communication tailored to their unique needs and preferences. 1-on-1 Messages:Segmented Lists: For example, if you run a fitness business, you might send different emails to clients interested in weight loss versus those focused on muscle building. 2️⃣ Consistency Across Channels Your message should be consistent across all communication channels, whether it’s email, social media, SMS, or video. Clients often interact with your brand on multiple platforms, so it’s important to ensure your messaging aligns everywhere. Additionally, remember that people have different channel preferences. Some may...