Success Beneath the Surface

What happens when personal tragedy becomes professional purpose? In this powerful episode, Christine Verini, CEO of CancerCare, shares her extraordinary 30-year journey from mixing chemotherapy as a pharmacist to leading one of the nation's most impactful cancer support organizations. Sparked by her sister's inflammatory breast cancer diagnosis at 28, Christine has dedicated her entire career to helping cancer patients and their families navigate one of life's most challenging experiences. From launching life-saving drugs in 40 countries to developing innovative meal delivery programs, Christine's path wasn't linear—but it was always purposeful. Now as CEO, she's tackling healthcare's "red tape crisis" while building compassionate, people-first leadership that transforms both organizations and lives. Her insights on leading through uncertainty, making tough decisions with empathy, and staying true to your mission will resonate with any leader facing today's complex challenges. Key Points in this episode: Purpose Drives Success Living your passion and purpose creates unexpected opportunities and sustained career satisfaction. People Make Organizations Compassionate leadership that prioritizes people first leads to stronger, more resilient teams. Infrastructure Enables Impact Investing in foundational systems and capabilities is essential for organizational effectiveness and growth. Decisive Yet Inclusive Great leaders make tough decisions while finding meaningful ways to include their teams in the process. Growth Happens Outside The biggest breakthroughs come from embracing uncertainty and stepping outside your comfort zone. Healthcare Needs Reform The "red tape crisis" in healthcare is costing organizations productivity while adding stress to already vulnerable patients. Christine Verini brings over 25 years of oncology experience to her role as Chief Executive Officer at CancerCare, a national nonprofit providing support services to cancer patients and families. Her career spans progressive leadership roles from medical science liaison to executive positions in global marketing and corporate communications. Notable achievements include developing the Magnolia Meals at Home program for cancer patients, launching metastatic breast cancer treatments in nearly 40 countries, and receiving national recognition through the Eisai Human Healthcare Award (2012) and PharmaVOICE 100 Most Inspiring Award (2019). At CancerCare since 2015, she leads the organization's strategic vision and daily operations across key departments including social services, finance, and communications. She also serves as Chair of HealthyWomen and previously served on the Board of Directors of CancerCare New Jersey. Her advocacy work is driven by personal experience with cancer's impact on families.

This conversation will challenge everything you think you know about leadership identity. Deborah Fell sits down with powerhouse CEO Ticki Favaroth, a faith-driven leader who has mastered the art of showing up authentically while building multiple successful enterprises. Ticki doesn't mince words: "People don't get to choose my life" - and in this raw, transformative conversation, she explains exactly what that means for leaders who want to build a lasting legacy rather than just temporary success. From her journey through 20 years in corporate America to founding HR&Co and leading The BOW Enterprises, Ticki shares the hard-won wisdom about identity, boundaries, and the courage to let things burn when they're meant to transform. This isn't your typical business strategy episode - it's a masterclass in becoming the leader you're meant to be, complete with practical frameworks for navigating change, building authentic relationships, and focusing on what you can actually control. Perfect for CEOs, founders, and leaders ready to move from pleasing everyone to leading with purpose. About Ticki Favaroth Ticki Favaroth is a faith-driven CEO, founder, and strategic advisor known for empowering leaders and building legacy-focused ecosystems. As Senior Partner & Managing Director at HR&Co., she delivers people-first solutions that drive sustainable growth. She also serves as President of The BOW Enterprises, Vice President & COO of The BOW Collective, and founder of The ADISA Institute. With an MBA from Texas Woman’s University and a BBA from Texas Tech, Ticki’s impact spans Fortune 500s, government, and nonprofits. Rooted in faith and authenticity, she equips others to confront hard truths, redefine success, and lead with purpose Ticki's LinkedIn: https://www.linkedin.com/in/ticki/

What if I told you the most successful CEOs I've interviewed this quarter share one counterintuitive trait? They don't try to be the smartest person in the room. From architecture to military leadership to digital transformation, the pattern is unmistakable. Looking back at this quarter's most listened-to episodes—featuring Jonathan Moody (Moody Nolan), Rear Admiral Brian Luther (Navy Mutual), Ryan Frederick (Transform Labs), Harold Green (Global Emissionary), Eddie Solomon (Net at Work), Joe Yaccarino (MTF Biologics), Jeff Ostenso (Ironmark), and James Hyman (serial turnaround CEO)—I discovered something remarkable. The golden thread connecting every transformative leader: They refuse to be the smartest person in the room. From Jonathan's "create more footprints, not bigger shoes" philosophy to Brian's "reflected light leadership," from Ryan's embrace of "continuous not knowing" to Eddie's insight that "entrepreneurship belongs in psychology," these leaders share seven powerful traits: → Anti-ego leadership - Building teams instead of thrones → Vulnerability as strength - Admitting what they don't know → Empowerment over control - Creating conditions for others to succeed → Psychological wisdom - Understanding leadership is about mindset → Radical transparency - Building trust through openness → Purpose-driven growth - Companies that matter, not just profit → The learning advantage - Staying curious regardless of expertise Whether it's Harold at 69 still having daily learning conversations, Joe asking "is that even legal?" and building from curiosity, Jeff realizing his company "feeds 500 people," or James discovering that Hollywood leadership doesn't work—the pattern is clear. The most successful leaders amplify their impact by avoiding being the bottleneck. Join me as we unpack the strategies that turn good companies into thriving communities where everyone succeeds together. Some of the episodes in this list: EP105: Reflected Light: Leading Through Your People EP103: The Power of Humble Listening in Leadership EP96: Making Carbon Reduction Measurable and Meaningful EP87: Why This Successful Family Business Said No to Nepotism EP83: Heroes at Every Level of Healthcare Innovation EP81: How Teaching the Game of Business Built an Empire EP63: A CEO’s Competitve Edge - Mastering the Art of Corporate Turnarounds

In this powerful commentary episode, Deborah Fell reflects on her recent conversation with Jeff Grass and the stark reality facing mid-market businesses today. Drawing from hundreds of CEO conversations, she reveals why some companies thrive during crisis while others struggle for years—or don't survive at all. The Three Types of Companies in Crisis: Deborah unpacks the counterintuitive truth that the key to rapid growth is subtraction—eliminating the activities that cloud real results. When every department shows green but business growth shows red, it's time to focus on what truly matters: your customers' biggest pain points. What separates thriving CEOs from the rest? This episode includes powerful excerpts from Jeff Grass's interview, highlighting how culture built in good times becomes your lifeline during the storm. As Deborah puts it: "Where the eyes are focused, the mind and body go. Get your team looking up and to the right." This episode is perfect for CEOs facing current market headwinds, leaders struggling with focus amid distractions, and executives who want to understand why some businesses defy market trends while others wait it out. Listen to Jeff's full episode here - #110. About HUNGRY Marketplace HUNGRY’s mission is to deliver happiness & wellbeing to the workplace by providing amazing food and food experiences. HUNGRY has a comprehensive platform for office catering, group order, special events, pantry, markets & snacks which enables complete customization to client need. HUNGRY now operates in 19 major cities across North America. and is rapidly disrupting the $60 billion office food industry. Learn about HUNGRY at www.TryHungry.com

Deborah Fell sits down with Jeff Grass, CEO and co-founder of Hungry Marketplace, to explore how exceptional leadership and company culture can turn a 95% revenue loss into a thriving business. Jeff shares the remarkable story of how Hungry Marketplace—a food tech platform connecting local chefs with corporate clients—not only survived the COVID-19 pandemic but emerged stronger than ever. When office catering disappeared overnight, Jeff and his team didn't just adapt—they innovated their way out of crisis, ultimately delivering 1.5 million meals per month to underserved communities and partnering with organizations like World Central Kitchen. Short blurb on HUNGRY - HUNGRY’s mission is to deliver happiness & wellbeing to the workplace by providing amazing food and food experiences. HUNGRY has a comprehensive platform for office catering, group order, special events, pantry, markets & snacks which enables complete customization to client need. HUNGRY now operates in 19 major cities across North America. and is rapidly disrupting the $60 billion office food industry. Learn about HUNGRY at www.TryHungry.com

There's a fundamental difference between being busy and being effective. You can have a team that hits every activity metric and checks off every box—but if revenue isn't growing, are they really succeeding? This week's commentary explores a powerful shift: moving from loyalty-based cultures to accountability-based ones. It's the difference between rewarding people for showing up versus rewarding them for delivering results that actually move the business forward. We dive into what it means to build a culture where everyone understands how their role contributes to business goals and has the tools to deliver real outcomes. This isn't about micromanagement—it's about creating an environment where success is clearly defined and team members can see the direct connection between their work and company growth. When done right, this shift doesn't just transform businesses—it transforms lives. The full episode is here. ABOUT OUR GUEST: Carolyn Lagermasini is President and Founder of Association & Conference Group (ACG), which she launched in 2005 after experiencing lackluster service as a volunteer board member and recognizing the industry's potential. With over 25 years of event and association management experience, including launching a successful division at a premier conference production company, Carolyn has grown ACG from an idea to a thriving firm employing over 20 professionals across 13 states. She holds a BA and BS from Rutgers University, earned the Certified Association Executive (CAE) credential, and actively serves on the Rutgers University Alumni Association Alumni Leaders Council and as a member of the AMC Institute. LINKS FROM THIS EPISODE: SOCIAL HANDLES FOR OUR GUEST: LINKEDIN: https://www.linkedin.com/in/carolyn-lagermasini/ COMPANY ON LINKEDIN: https://www.linkedin.com/company/association-&-conference-group-llc/ COMPANY WEBSITE: https://associationconferencegroup.com/ CHIEF OUTSIDERS: WEBSITE: https://chiefoutsiders.com LINKEDIN PAGE: https://www.linkedin.com/company/chief-outsiders/ X HANDLE: @chiefoutsiders FACEBOOK HANDLE: @ChiefOutsiders DEBORAH FELL ON LINKEDIN: https://www.linkedin.com/in/deborahfell

Twenty years ago, when Carolyn Lagarmasini launched her association management company as fully virtual, industry veterans said it was impossible. Today, her company spans 13 states with 26 employees, and COVID proved she was decades ahead. "I once had a coach who said, the minute you start to shrink, you die," Carolyn reflects. Her story embodies this philosophy: jumping off cliffs without knowing where you'll land, seeing broken processes instead of broken people, and shifting from a loyalty-based to an accountability-based culture. From her mother, who ran for Congress, to her own leap from stay-at-home mom to entrepreneur, Carolyn turns uncertainty into opportunity. She reveals how she's preparing for industry disruption as five generations collide in the workforce and what she's learned about building culture when teams never meet face-to-face. LINKS FROM THIS EPISODE: SOCIAL HANDLES FOR OUR GUEST: LINKEDIN: https://www.linkedin.com/in/carolyn-lagermasini/ COMPANY ON LINKEDIN: https://www.linkedin.com/company/association-&-conference-group-llc/ COMPANY WEBSITE: https://associationconferencegroup.com/ CHIEF OUTSIDERS: WEBSITE: https://chiefoutsiders.com LINKEDIN PAGE: https://www.linkedin.com/company/chief-outsiders/ X HANDLE: @chiefoutsiders FACEBOOK HANDLE: @ChiefOutsiders DEBORAH FELL ON LINKEDIN: https://www.linkedin.com/in/deborahfell

Deborah Fell reflects on one of the most powerful leadership insights from her conversation with Jonathan Moody: the radical humility of a CEO who built his success by recognizing he didn't need to be the central force driving everything. When Jonathan became CEO of Moody Nolan in January 2020, just before the pandemic, he made a crucial decision to create an executive team structure rather than trying to fill his legendary father's singular leadership role. In this brief yet impactful commentary, Deborah explores how Jonathan's approach challenges the traditional CEO archetype and why his vulnerability and team-first mindset have become the foundation for navigating unprecedented uncertainty. For leaders struggling with the pressure to be perfect or those building their executive teams, Jonathan's story offers a refreshing alternative to the lone-wolf leadership model. The full episode is here. ABOUT JONATHAN MOODY: Driven by a passion to continue his father’s legacy, Jonathan D. Moody has entrenched himself in firm leadership, driving growth and innovation. Moody Nolan has grown to over 350 employees and 12 offices across the nation. The firm’s designs have now won over 300 design citations, including 47 from the American Institute of Architects (AIA) and 44 from the National Organization of Minority Architects (NOMA). Jonathan has helped continue and extend the firm’s position as the largest African American-owned architecture firm. Moody Nolan continues to garner national attention by promoting “diversity by design.” CONNECT: LINKEDIN | WEBSITE | INSTAGRAM

Jonathan Moody, CEO of Moody Nolan—recognized by Fast Company as one of the world's most innovative architecture firms—reveals the decade-long succession journey that positioned him to lead just before the pandemic struck. "More time is better," Jonathan reflects on the gradual handoff from his father—a process filled with strategic "sink or swim" moments and culminating in a smooth transition of power in January 2020. His insights on building an executive team, establishing trust through transparent communication, and maintaining the firm's "diverse by design" philosophy provide a blueprint for sustainable leadership transition. For family businesses and organizations planning succession, Jonathan's humble approach offers practical wisdom on preserving company values while evolving the leadership model—proving that deliberate, patient transitions build the strongest foundations for navigating uncertainty. ABOUT JONATHAN MOODY: Driven by a passion to continue his father’s legacy, Jonathan D. Moody has entrenched himself in firm leadership, driving growth and innovation. Moody Nolan has grown to over 350 employees and 12 offices across the nation. The firm’s designs have now won over 300 design citations, including 47 from the American Institute of Architects (AIA) and 44 from the National Organization of Minority Architects (NOMA). Jonathan has helped continue and extend the firm’s position as the largest African American-owned architecture firm. Moody Nolan continues to garner national attention by promoting “diversity by design.” CONNECT: LINKEDIN | WEBSITE | INSTAGRAM

In this week's commentary, Deborah Fell explores the wisdom from her conversation with Rear Admiral Brian "Lex" Luther on leading through change. "The balance of leadership is hard," Deborah notes, "with internal issues, external forces, and human complexity creating cloudy challenges." Yet Lex's transformation of Navy Mutual reveals a fundamental truth: you can't lead if no one follows. He prioritized his people rather than issuing directives and wondering why progress stalls. His approach of turning long-tenured employees into owners of change while managing "soft saboteurs" demonstrates that transformation starts with engagement, not mandates. As Luther powerfully stated, "Leaders shine brightest with reflected light." Like Bill Marriott's philosophy that caring for employees leads to satisfied customers and ultimately profit, Lex's military precision and transparent communication created a framework where change could thrive. Brian E. Luther, USN (Ret.), President and Chief Executive Officer | LinkedIn Brian Luther assumed the position of President and Chief Executive Officer of Navy Mutual in October of 2020. Prior to his position as CEO, Luther served for two years as the Chief Strategy Officer of Navy Mutual, assisting the CEO with developing, communicating, executing, and sustaining corporate strategic initiatives. He considers it a privilege to lead an organization whose primary mission is to serve military service members and their families, and will continue to serve Navy Mutual Members and potential Members with honor and integrity. Before joining the Navy Mutual Team, Luther served as a naval aviator in the U.S. Navy. At sea, his tours included operational squadrons Sea Control Squadrons (VS) 22 and 24, Carrier Air Wing SEVEN, and as the commanding officer of VS-24. After completing the Navy Nuclear Power Training program, he served as the Executive Officer on the USS Nimitz (CVN 68), Commanding Officer on the USS Tarawa (LHA-1) and the USS George H.W. Bush (CVN 77), and Commander of Carrier Strike Group 2/George H.W. Bush Strike Group. Luther also served multiple tours in the Pentagon on the Joint Staff, Navy Staff, and Navy Secretariat as an Action Officer, Financial Analyst, Congressional Liaison, Director of Operations and Plans (N31) and, before joining the Navy Mutual team, the Budget Officer for the Department of the Navy. About Navy Mutual Navy Mutual is a nonprofit, member-owned mutual association established in 1879 to provide affordable life insurance and peace of mind to members of the military and their families. As the nation’s oldest federally recognized Veterans Service Organization, its mission and commitment to protect those who defend us remain unwavering. Financially strong, Navy Mutual is proud to be a first-choice life insurance provider to servicemembers and their loved ones. Through quality life insurance products, no-cost educational and veterans services programs, and unparalleled service, Navy Mutual has earned the loyalty and support of its membership. For more information, visit navymutual.org.

In this week's transformative leadership episode, Deborah Fell sits down with Brian "Lex" Luther, whose distinguished naval career equipped him with the unique perspective that revolutionized Navy Mutual. "The principles that guide a naval officer—discipline, strategic thinking, and unwavering commitment to mission—translate remarkably well to corporate leadership," shares Luther. "At Navy Mutual, we didn't just implement changes; we navigated a complete organizational transformation by applying the same decisive leadership principles that govern operations at sea." Discover how military precision and operational excellence can reshape corporate culture and drive exceptional results in this must-listen conversation for forward-thinking executives. Brian E. Luther, USN (Ret.) President and Chief Executive Officer LinkedIn Brian Luther assumed the position of President and Chief Executive Officer of Navy Mutual in October of 2020. Prior to his position as CEO, Luther served for two years as the Chief Strategy Officer of Navy Mutual, assisting the CEO with developing, communicating, executing, and sustaining corporate strategic initiatives. He considers it a privilege to lead an organization whose primary mission is to serve military service members and their families, and will continue to serve Navy Mutual Members and potential Members with honor and integrity. Before joining the Navy Mutual Team, Luther served as a naval aviator in the U.S. Navy. At sea, his tours included operational squadrons Sea Control Squadrons (VS) 22 and 24, Carrier Air Wing SEVEN, and as the commanding officer of VS-24. After completing the Navy Nuclear Power Training program, he served as the Executive Officer on the USS Nimitz (CVN 68), Commanding Officer on the USS Tarawa (LHA-1) and the USS George H.W. Bush (CVN 77), and Commander of Carrier Strike Group 2/George H.W. Bush Strike Group. Luther also served multiple tours in the Pentagon on the Joint Staff, Navy Staff, and Navy Secretariat as an Action Officer, Financial Analyst, Congressional Liaison, Director of Operations and Plans (N31) and, before joining the Navy Mutual team, the Budget Officer for the Department of the Navy. About Navy Mutual Navy Mutual is a nonprofit, member-owned mutual association established in 1879 to provide affordable life insurance and peace of mind to members of the military and their families. As the nation’s oldest federally recognized Veterans Service Organization, its mission and commitment to protect those who defend us remain unwavering. Financially strong, Navy Mutual is proud to be a first-choice life insurance provider to servicemembers and their loved ones. Through quality life insurance products, no-cost educational and veterans services programs, and unparalleled service, Navy Mutual has earned the loyalty and support of its membership. For more information, visit navymutual.org.

In last week's conversation with Ryan Frederick, Principal of Transform Labs, we explored the delicate balance between expertise and humility. Ryan shares how the companies that failed in his experience often stumbled due to assumption-driven leadership rather than curiosity-driven validation. "I think there's a lot to be said in approaching things in a humble manner where you don't assume that you know," Ryan reflects. "You actually assume that you don't know and you're just sort of on a journey of continuous not knowing, but making progress along the path." This commentary focuses on the key point of how genuine success comes not from positioning oneself as the expert with all the answers, but from creating effective conversations between systems, between people, and between organizations. As we navigate an era of unprecedented technological change and potential disruption, Ryan reminds us that while we get paid for what we know, the future belongs to those who remain open to what they have yet to discover. Listen to his full episode here. About Ryan Frederick: Ryan Frederick, Principal at Transform Labs, is an entrepreneur, author, speaker, and advisor renowned for exploring technology’s impact on global economics, politics, labor, and society. With deep expertise in digital transformation, he has successfully founded, built, and invested in multiple technology companies. Ryan authored two influential books, "The Founder's Manual" and "Sell Naked," and regularly discusses AI’s macroeconomic and societal implications. Passionate about social impact, he founded i.c.stars, a nonprofit training under-employed adults in digital skills. Ryan’s experience uniquely positions him as a compelling voice on how technology reshapes economies, labor markets, and political landscapes worldwide. Connect with Ryan on LinkedIn: https://www.linkedin.com/in/ryangfrederick/

Deborah Fell connects with Ryan Frederick of Transform Labs about strategic technology implementation. Ryan positions his firm as independent advisors rather than product reps, ensuring "our advice to clients is in the best interest of the client." Ryan captures the uncertainty many CEOs face with a compelling metaphor: "It's almost like being in the woods on a foggy trail... you're not sure if you should turn right or left or if you should wait for the fog to sort of dissipate." What makes this conversation valuable is Ryan's candid reflection on failures and how ego-based assumptions derailed even previously successful ventures. His advocacy for "continuous not knowing" offers a counterintuitive but powerful framework for leaders. The episode explores why challenging clients with education, prioritizing questions over answers, and genuinely serving client interests separate successful professional services firms from the rest. Ryan concludes by discussing his book Sell Naked, which advocates stripping away "fancy pitch decks" to focus on authentic understanding of client needs. About Ryan Frederick: Ryan Frederick, Principal at Transform Labs, is an entrepreneur, author, speaker, and advisor renowned for exploring technology’s impact on global economics, politics, labor, and society. With deep expertise in digital transformation, he has successfully founded, built, and invested in multiple technology companies. Ryan authored two influential books, "The Founder's Manual" and "Sell Naked," and regularly discusses AI’s macroeconomic and societal implications. Passionate about social impact, he founded i.c.stars, a nonprofit training under-employed adults in digital skills. Ryan’s experience uniquely positions him as a compelling voice on how technology reshapes economies, labor markets, and political landscapes worldwide. Connect with Ryan on LinkedIn: https://www.linkedin.com/in/ryangfrederick/

Success Beneath the Surface: Leadership Insights from Q1 2025 Welcome to our curated collection of the most impactful conversations from the first quarter of 2025. This playlist features transformative discussions with leaders who have mastered the art of building thriving organizations through unconventional wisdom and authentic leadership. Join us as we explore the hidden dynamics of successful leadership with extraordinary guests including Eddie Solomon, who built Net at Work from immigrant roots to serving 5,000+ businesses; Jeff Ostenso, who's reinventing family business leadership at Ironmark; and Ray Hatch, who boldly grew profits while intentionally cutting revenue at Quest Resource Holding Corporation. You'll discover Scott Jackson's counterintuitive "follower of leaders" approach that helped Global Impact channel $2.5 billion to global causes, and Joe Yaccarino's insights on building a culture of everyday heroes that transformed MTF Biologics from 100 to 1,400 employees while performing 500,000 transplants annually. These conversations reveal the uncommon threads that connect truly exceptional leaders: empowering others without micromanaging, balancing innovation with scale, building cultures that embrace individuality, and creating environments where trust transcends into faith in what's possible. Whether you're scaling a family business, transforming an organization, or seeking to unlock your team's full potential, these episodes offer practical wisdom for leading with purpose in today's complex business landscape. Links to the top episodes for the quarter: #1:-Eddie Solomon - Why This Successful Family Business Said No to Nepotism #2: Jeff Ostenso - The Unexpected Impact of a Company Picnic #3: Eddie Solomon - Take No Prisoners Path of Entrepreneurship #4: Deborah Fell - Adapting Leadership Styles to Different Teams #5: Scott Jackson - When Leadership Feels Like Going Slower to Go Faster #6: Scott Jackson - Take Me With You: How a CEO's Early Lessons in Trust Shape Modern Leadership #7: Ray Hatch - Humble Leadership Between the Ceiling and the Net #8: Joe Yaccarino - Heroes at Every Level of Healthcare Innovation #9: Jeff Ostenso - How Teaching the Game of Business Built an Empire #10: Ray Hatch - Breaking the Consensus Trap in Leadership

Welcome to the 100th episode of Success Beneath the Surface. This is a podcast where we dig into what lies beneath the surface of a CEO's success, your success, and insights deeply rooted at times in family, beliefs, or a drive that's just always been there. Our top downloaded episodes include Lessons from Navy Seal Kyle Buckett, number 57, who challenges the notion of leadership from the top, and gives life-saving reasons to build leadership capability at all levels, or at least business-saving reasons. James Hyman's episode number 64 gave fodder for a discussion on leading leaders, because if you have leadership at every level, the old management archetypes of top-down management simply don't work. Key lessons on building cultures based on trust, transparency, accountability, and urgency can be found in episode number 74 with Clay Spitz, 54, Torey Carter-Conneen, episode 64 with James Hyman, and episode 72 with Ryan Clark. And even when exogenous factors and forces create more uncertainty, the intentional leader, Will Bowie, in episode number 70, grows his business team and community through grit, determination, and purposeful living and somehow still finds time to pay it forward. Check them all out. It strikes me that with all of these CEOs, in the words of Angela Duckworth in her book, Grit, it's not the intensity but the consistency that builds a sustainable business. Here is the playlist from this episode : EP74 Exterminating Distrust: M&A Successfully Merging Business Cultures EP64: Leading Leaders - Balancing Accountability and Empowerment EP57: Lessons from a SEAL - Culture Improvement with Culture Fit to Build Your Elite Team EP72: Building a Culture of Urgency 20 Seconds at a Time EP49: Navigating Change Through Stakeholder Engagement EP70: The Intentional Leader - Creating Generational Wealth and Opportunity

This commentary features Carl Satterwhite, President and Owner of RCF Group. This segment focuses on the evolving workplace landscape. Carl shares his unique observations on post-pandemic challenges, multigenerational workforces, and the often-overlooked phenomenon of "culture creep." His remarkable business philosophy—Making Others Realize Extra (MORE)—has powered RCF Group's expansion to 50 states and 22 countries. At the same time, his innovative approach to developing next-generation talent offers valuable wisdom for today's leaders. Carl's full episode is here. About Carl Satterwhite: Carl Satterwhite is President/Owner of The RCF Group, operating in Cincinnati, Cleveland, and Louisville. His company provides comprehensive workplace solutions tailored to clients' specific culture and needs, living by the motto "We Make The Workplace Work For You." As a National Minority Supplier Development Council Corporate Plus Member, RCF Group is among less than 150 minority businesses to receive this prestigious endorsement. Carl serves on numerous boards including Fifth Third Cincinnati, Key Bank Great Lakes, and the Anthony Munoz Foundation. He holds a Stationary Engineering certification from the University of Cincinnati and lives in West Chester, OH with his wife Dawn.

Deborah welcomes Carl Satterwhite, President and Owner of RCF Group, a unique commercial furniture, architectural interiors, and facility services company operating in all 50 states and over 20 countries. Carl shares his remarkable journey from managing "all the other stuff" at Procter & Gamble to building a continuously evolving business by listening deeply to client needs. His story is of faith, vision, and integrity—built on handshake promises and seeing opportunities where others saw none. What sets Carl apart is not just his business acumen but his philosophy of "more" (Making Others Realize Extra) and his commitment to collaborative growth rather than competition. Carl offers invaluable insights for seasoned CEOs and emerging leaders as workplaces evolve post-pandemic with five generations working side by side. Join us as Carl reveals how he navigated his entrepreneurial calling, created innovative workplace solutions, and shares wisdom on how companies can better harness the brilliance of young talent while providing the guidance they need to truly excel. About Carl Satterwhite: Carl Satterwhite is President/Owner of The RCF Group, operating in Cincinnati, Cleveland, and Louisville. His company provides comprehensive workplace solutions tailored to clients' specific culture and needs, living by the motto "We Make The Workplace Work For You." As a National Minority Supplier Development Council Corporate Plus Member, RCF Group is among less than 150 minority businesses to receive this prestigious endorsement. Carl serves on numerous boards including Fifth Third Cincinnati, Key Bank Great Lakes, and the Anthony Munoz Foundation. He holds a Stationary Engineering certification from the University of Cincinnati and lives in West Chester, OH with his wife Dawn.

In a world obsessed with ROI and KPIs, the most valuable asset might be sitting across from you at lunch." This bonus conversation between Deborah Fell and Harold Green reveals something we often overlook in our digital-first world. What stands out in this conversation is the genuine human connection that developed between two professionals who met by chance at a networking event. What started as a simple lunchtime conversation led to ongoing professional relationships and shared business insights that span decades. Listen as Deborah and Harold reminisce about mutual connections, track the careers of shared acquaintances, and discuss how organizations like Vistage, TEC, and CEO Connections create environments where these vital relationships can flourish. This isn't just small talk – it's the foundation of business resilience. When Harold mentions that "every conversation is an important conversation to be had," he's sharing a philosophy that has helped him navigate multiple successful ventures across different industries. For CEOs leading mid-market companies, this episode serves as a powerful reminder that business is fundamentally about people. The connections you make today might open doors to opportunities you haven't even imagined yet. Your next breakthrough could begin with something as simple as asking the person beside you, "What do you do?" Join Deborah and Harold for this candid conversation about the lasting impact of meaningful professional relationships and how they continue to shape business success long after the formal meetings end. Listen to the full episode with Harold Green here. About Harold Green: Harold Green - CEO & Ecopreneur at Global Emissionairy A lifelong entrepreneur focused on innovative business solutions that leverage technology. Harold's journey began with Chamberlain Contractors (1974), an asphalt paving business, and evolved to founding Global Resource Recyclers (1990), which pioneered recycled aggregates and sustainable pavement materials. His current venture, Global Emissionairy, operates with a patented VERRA-approved methodology (VM0039) that captures, verifies, and sells carbon credits on voluntary markets. GE has expanded beyond VCUs into broader technical capabilities in the last four years. Harold has also invested in Care Commons, a comprehensive health information platform that prioritizes user privacy and delivers reliable wellness content without third-party interference.

In our conversation with Harold Green, one theme resonated particularly strongly: business evolution requires building on past experience while constantly looking forward. After nearly five decades in the paving and recycling industries, Harold has turned his attention to helping companies measure and monetize their carbon reductions. In this segment, he explains how his past work prepared him for this new mission and why translating complex climate concepts into measurable actions is critical for business leaders today. As major corporations commit to carbon neutrality by 2035-2050, Harold offers insight into the changes coming in the next three to five years that will make sustainability metrics a daily business reality. Harold Green, CEO & Ecopreneur at Global Emissionairy A lifelong entrepreneur focused on innovative business solutions that leverage technology. Harold's journey began with Chamberlain Contractors (1974), an asphalt paving business, and evolved to founding Global Resource Recyclers (1990), which pioneered recycled aggregates and sustainable pavement materials. His current venture, Global Emissionairy, operates with a patented VERRA-approved methodology (VM0039) that captures, verifies, and sells carbon credits on voluntary markets. In the last four years, GE has expanded beyond VCUs into broader technical capabilities. Harold has also invested in Care Commons, a comprehensive health information platform that prioritizes user privacy and delivers reliable wellness content without third-party interference.

In today's business landscape, environmental consciousness isn't just about doing good—it's becoming a business imperative. Deborah Fell interviews Harold Green, CEO of Global Emissionairy, a business leader who has blended entrepreneurship with environmental stewardship throughout his career. Starting from humble beginnings working at a country club at age seven, Harold built multiple successful businesses before recognizing the opportunity in reducing carbon footprints. His current venture, Global Emissionairy, helps companies measure, document, and monetize their carbon emissions reductions, creating new revenue streams while addressing climate challenges. Harold shares practical insights for CEOs who want to take meaningful first steps toward sustainability without sacrificing profitability. His journey demonstrates that becoming an "ecopreneur" doesn't require radical transformation—it starts with awareness and incremental changes that can lead to both environmental and business benefits. About Harold Green: Harold Green CEO & Ecopreneur at Global Emissionairy A lifelong entrepreneur focused on innovative business solutions that leverage technology. Harold's journey began with Chamberlain Contractors (1974), an asphalt paving business, and evolved to founding Global Resource Recyclers (1990), which pioneered recycled aggregates and sustainable pavement materials. His current venture, Global Emissionairy, operates with a patented VERRA-approved methodology (VM0039) that captures, verifies, and sells carbon credits on voluntary markets. In the last four years, GE has expanded beyond VCUs into broader technical capabilities. Harold has also invested in Care Commons, a comprehensive health information platform that prioritizes user privacy and delivers reliable wellness content without third-party interference.